Service design encompasses many disciplines including user experience, marketing and project management all working together to create new services. The purpose of service design methodologies is to design according to the needs of customers or participants so that the service is user-friendly, competitive and relevant to the customers. How do we design to ensure top quality interaction between the service provider and its users?
Join us as we sit down for a fantastic evening of theoretical insight, case studies, networking and more!
Featuring;
Stacey Birkett - Head of Product and Service Design - BrightHR
Charles Burdett - Service Designer - Co-op