📖 The UX Book Club Book 📖 The Service Organization by Kate Tarling

🎉 Join our global book club online event on Tuesday, April 30th, at 8 AM Dublin time or 7 PM Melbourne time, as we discuss "The Service Organization" by Kate Tarling.

"The Service Organization" is a comprehensive guide exploring the principles and practices of service design. Focused on creating valuable and seamless service experiences, the book covers key concepts, case studies, and practical tools to help organizations enhance their service offerings and customer interactions.

// FAQ //
Q. I've no background in UX, is it ok for me to attend?
A. Yes, The UX Book Club is open to anyone who wants to read more, learn together, network or talk with more confidence in professional discussions.
Q. What do you do at UX Book Club meetups?
A. We have a short intro to the book in focus, talk about it, and sometimes there are questions. Breakout rooms are sometimes used to help make larger events a little more personal :)
Q. How Do I Attend?
A. You can join our online book clubs via Zoom and we'll message participants with a meeting link before the event.
Q. What if I haven't read or finished the book?
A. Come anyway!
Q. Do you have a Code of Conduct?
A. Yes, you can find it here:
https://www.meetup.com/theuxbookclub/messages/boards/thread/53097975
🤔 Message the organisers and we'll do our best to answer your questions.