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Suggested viewing before we meet (4.5 min video):

https://www.youtube.com/watch?v=qVvxjGPq8BY

How does our style of reacting to maltreatment go right to the heart of who we are?

What are the factors that may lead to our failure to know how to complain wisely?

In what ways can we complain constructively?

Let's make a fuss together and think about it!