Business and Executive Coaching

Fulfillment. Joy. – Do you know what it is? Do you feel it now? Many of us are living lives that have “just sort of happened”. We had a dream, a vision (maybe we still do) for what we wanted our lives to look like. Somewhere along the way, life took over and something else ended up happening. We made decisions, took a turn down a path, and now our life isn’t what we thought it would be. Or we’re living someone else’s life. Maybe it’s what our parent’s wanted for us. What we believe our partner or a potential partner might want. Or maybe it’s what we believe we need to do and have to be happy. I was one of these people. My life checked all the boxes for what I thought I needed in order to be happy. And still, I wasn’t. Join me for a coffee talk on what it means to live a Life By Design. Where your choices are deliberate and based on your authentic, true self. What you have to let go off to achieve this (hint: the notion that vulnerability is a weakness and feelings of fear and guilt) and who you will become in the process.

**Guests: Registration on email is required before attendance** Guests are most welcome to join our meetings, but attendance must be registered by email to [copenhagen@toastmasters.dk.](http://copenhagen@toastmasters.dk.%2A%2A/) Please come 10 minutes before the meeting start. We start at exactly 18:00. Welcome to ***Copenhagen Toastmasters Club*** Looking to improve your speaking and communication skills? Ignite your career? Gain the confidence to speak up? You’ve come to the right place. **The final two meetings for this season:** • Wk 23 2. jun. • Wk 25 16. jun. The first meeting of a new season starts on August 11. **Our history** The *Copenhagen Toastmasters Club* was established in June 1996 by a group of dedicated people. We are the first Toastmasters club in Denmark. We are part of the Toastmasters International which is a nonprofit organisation that helps people to improve public speaking. **Our goals** *Copenhagen Toastmasters Club* will give you the skills and confidence you need to express yourself effectively in any situation. Toastmasters is the most efficient, enjoyable and affordable way of gaining great communication skills. You'll learn how to: * Formulate and express your ideas effectively * Be more persuasive and confident when giving presentations * Improve your one-on-one dealings with others At *Copenhagen Toastmasters Club*, you'll get to practice your skills by organising and conducting meetings and motivating others to help you. Become a better negotiator. Gain trust. Inspire your team. **Want to know more about *Copenhagen Toastmasters Club*?** [Facebook](https://www.facebook.com/CopenhagenToastmasters) , [LinkedIn](https://www.linkedin.com/company/2480522/admin/dashboard/) [Toastmasters International - global network](https://www.toastmasters.org/)

Booked pitch at Holmen. Pitch is booked until 22.30 💰 **Cost:** 10 kr Mobilepay: 9539SH Revolut: [revolut.me/frederwnn](https://revolut.me/frederwnn) Or bring Cash * Event begins at 20:15 * You must sign out no later than 9:00 same day * Spots are non-transferable (you cannot reserve a spot and send someone else in your place) * Members who follow the rules and attend regularly will be given priority **Be at the pitch at 20.15 sharp!** Minimum 14 players by midnight and we play! Otherwise the game is cancelled. We aim for 8v8. The game is naturally for everyone no matter gender, level or anything. We emphasise on having fun! That also means no risky tackles or foul language. Bring a white and a black t-shirt and a ball if you have one. **Last minute sign-off's** (Later than 9AM on the same day) or no-shows will be banned from the next games and be put in the no-show list. 3 Strikes and you're out for a full year - no exceptions

**Join us for a Copenhagen ServiceNow Developer Meetup focused on migrating to Platform Analytics - and doing it right!** The technical side of this migration is well-documented and honestly not that hard. ServiceNow has done a solid job there. But the real challenge isn't the migration itself - it's convincing the business not to just drag everything across and call it done. This session covers both angles. We'll walk through the technical migration path so you know what to expect, then spend the bulk of our time on the process side: how to help stakeholders evaluate what's actually worth keeping, what a dashboard audit looks like in practice, and how to come out the other side with a cleaner, more maintainable analytics setup. We'll talk about identifying performance offenders, separating operational metrics from KPIs, and breaking up dashboard monoliths so different functions aren't all crammed onto one screen nobody trusts. Benjamin Legarth will join with a more philosophical take inspired by Darrell Huff's classic "How to Lie with Statistics", connecting the book's ideas to how we build and present analytics in ServiceNow. A valuable insight and good reminder that the numbers on your dashboards are only as honest as the choices behind them. **Program** * Welcome & intro * The technical migration path — what to prepare and what to watch out for * Dashboard audit: identifying performance offenders and dead weight * Operational metrics vs. KPIs - why keeping them apart matters * Avoiding monoliths: structure and ownership for dashboards going forward * Q&A and networking **Remember to bring your laptop!** **Grow your network** \- This is a great opportunity to engage with fellow ServiceNow developers\, swap war stories\, and pick up practical ideas you can use the next day\. **Win swag** \- We'll draw winners of cool ServiceNow Developer swag\!

Join us for an hour of writing! We’ve discovered that it’s strikingly helpful to write with other writers. See if it’s true for you at our Copenhagen Shut Up & Write! sessions. Be it a book, blog, script, essay, dissertation, résumé, melody, poem, or just plain work stuff, you are invited to write it with us. No one will see what you've written or give you unsolicited advice. Instead of just thinking about writing, come and get some real writing done. SCHEDULE: - 15 minutes of hellos and getting settled; maybe some quick intros. - Then, the timer starts! : writing for 1 hour. - After the hour is up... chat / take off / keep writing, if you're on a roll. OPTIONAL SOCIALIZING happens once the hour of writing is complete. Writing can be very solitary... connecting (and sometimes even commiserating) with other writers is a cool thing. It's best to be on time, but BEING LATE IS ALSO OKAY: just show up and get settled, then check in with us after the session. (We’ll be the ones with the small Shut Up & Write! sign.) If you were on time, please be willing to make room for the friendly latecomer. What Should I Bring? Whatever you need to be able to write! Bring earbuds/earplugs if you want to block the cafe’s overhead music or the occasional conversation by other patrons.

**Co-working for writers in Amager!** Join us for an hour of focused writing time. All writers and all experience levels are welcome and don’t worry, no one will see what you've written. This session is about getting your writing done and meeting other writers in the area. We meet in this lovely spacious café, chilled out, usually not very busy at this time, with an on-site bakery of delicious pastries. Once everyone is here and settled, I will lead a quick introduction, and then set the timer for our quiet and focused writing session. After the hour is up feel free to chat / take off / keep writing if you're on a roll. We often talk about our successes and challenges as writers, and it can be a great way to learn from eachother. **A note about the format** We don’t host critiques or readings. These events are a safe space for writers of all skill levels and genres to work on their craft, so no one will read or critique your writing. For our full event schedule, visit [https://shutupwrite.com](https://shutupwrite.com) **Practical Details:** WiFi name / password: Kasada / haveaniceday Travel / Parking info: Kasada is just a few minutes walk from Lergravsparken Metro Station. We've reserved the large round table in the main room, with power outlets if you need one. Venue Guidelines: Please thank our hosts by purchasing something.

Mangler du nogen at tale (dansk) med? Vi mødes om tirsdagen på en hyggelig café og taler dansk sammen. Det er gratis at deltage, men køb venligst en drink eller snack for at støtte caféen der huser os. Alle er velkomne, også danskere! ;-) Do you want to practice your Danish? We meet on Tuesdays in a 'hyggelig' café and speak Danish together. The event is free but please buy a drink or a snack to support the café that hosts us. Everybody is welcome, also Danes! ;-)

**Join us at Copenhagen Co-working & Coffee!** If you are a Remote worker or Entrepreneur of any kind, let's connect and co-work together! It's sometimes easier to focus & more enjoyable to work when others around you are working too! Anyone and everyone is welcome to join, bring a friend, and let's get some work done! Get 10% off at Espresso house if your part of the meetup 😁

Please Note: only registered guests will be allowed to attend our meetings. 🎤 Looking to overcome your fear of public speaking and gain confidence in your leadership abilities?\*\* Look no further than Frederiksberg Toastmasters, a chartered club of Toastmasters International - the leading non-profit organization in public speaking and leadership development. 🌟 Practice your public speaking, communication, and leadership skills in a supportive and inclusive environment, guided by experienced mentors and utilizing the Basecamp curriculum. 🌱 Develop your ability to persuade, gain stakeholder buy-in, and negotiate with ease through regular speeches, evaluations, and leadership opportunities. 🤝 As a member of Frederiksberg Toastmasters, you'll join a community of like-minded individuals working towards the same goal: to become world-class communicators and leaders. 🗓️ We invite you to join us at our weekly meetings, held every Saturday from 11:00 to 13:00. We start on time. 🔍 A typical Toastmasters meeting is run like this: [Watch Video](https://www.youtube.com/watch?v=383gehepo8M) 📌 Meeting location: Please check our LinkedIn page: [Frederiksberg Toastmasters LinkedIn](https://www.linkedin.com/company/frederiksberg-toastmasters) 😊 As a guest, you'll have the opportunity to observe and participate in our meetings (voluntarily). Note that you will not be forced to speak if you don't want to. Typically, there will be around 20-30 people. 🗣️ You will witness the power of superior communication manifesting in the form of inspiring oratory and elevated storytelling that underpins world-class leadership. ✍️ Step out of your comfort zone and become the best version of yourself 🚀 Frederiksberg Toastmasters \| Home of Leadership and Public Speaking Toastmasters \| Where Leaders are Made 📮 frederiksberg@toastmasters.dk 🌐 Facebook: [Frederiksberg Toastmasters Facebook](https://www.facebook.com/FrederiksbergTM) 🌐 LinkedIn: [Frederiksberg Toastmasters LinkedIn](https://www.linkedin.com/company/frederiksberg-toastmasters)

Stop by and meet people in a positive and save space, very Friday at 8:30 pm just after our abstract workshop we start our **Speed Portrait and Cocktails event.** Before continuing your journey into the vibrant Copenhagen we invite you for a creative stop, to develop some quality interaction and create a truly hygge atmosphere in an artistic space. Set in a contemporary art gallery turned into a creative studio for the night, our **Speed portrait & cocktails** event blends with the city night life adding to Copenhagen artistic vibe and cozy atmosphere. An event that mixes caribbean hospitality, minimal aesthetic and Copenhagen coziness. As well we offer locals and temporary locals an artistic retreat from the intensity of the city. Note: Some materials are free but not the drinks.

**This event is for international professionals in Sweden or those planning to move to Sweden for work.** **View available jobs on our website and LinkedIn** [https://www.englishjobs.se/all-jobs](https://www.englishjobs.se/all-jobs) **You can sign up for the event on our website here:** [https://www.englishjobs.se/events](https://www.englishjobs.se/events) # **MEET RECRUITERS** Each week, we host a networking evening focused on an industry such as media, finance, tech, hospitality, gaming, etc. This event is invite-only, based on industry and experience, to ensure the best quality event for all attendees. Meet and network with recruiters hiring in your industry. Meet other professionals and expand your contact network. **What do you get?** Grow your career and contact network. Meet with people working at companies and get an insight into what it is like to work there. Learn about Swedish work culture. **What do you need to bring?** Don't forget your business cards!! Each event is catered for with food and drinks sponsored by a company. As there is limited capacity due to venue space fire regulations, and catering space. * **This is an invite-only event.** * **\*You must apply to attend\*** # **HOW TO GET AN INVITE?** **Step 1: Register our website here. Refreshments will be served, and you can select your dietary preferences on the website:** https://www.englishjobs.se/events **Step 2: Check your inbox for an invite confirmation** If there is a match with the industry theme and recruiters are attending, you will receive an email invitation from EnglishJobs.se **Step 3: Accept or Decline the invite** If you get a place, you will get a confirmation email from englishjobs.se with the address and door code. If you can attend, you must **ACCEPT** it. If you cannot attend, you must **DECLINE** it, so that we can give your spot to the next person on the waiting list. If you do not get an invite by email, it means the event is full or your chosen industry did not match the week's event theme. You will get an automatic email if a spot becomes available. # **IMPORTANT** * If you do not have a confirmed place, please **DO NOT SHOW UP** at the venue * Please **IGNORE all automated reminders** and automated emails from Meetup.com * We use a different system to manage our events. **You must RSVP on our website, NOT on Meetup.** **Questions?** Please email elsa@englishjobs.se Thanks and see you there, Elsa

**Founders Running Club** (FRC) brings founders, investors, tech, creative people and startup enthusiasts together for weekly easy runs and networking. We like to be comfortable when we run and finish with coffee and conversations. Choose your pace or follow a pacer—pets, friends, family, are welcome. 🗓️ Launched in San Francisco, July 16, 2022 🌍 Now in 35+ cities 📅 Running + Networking events + Community **Join the community** [http://foundersrc.com/chats](http://foundersrc.com/chats) **Stay updated**: Instagram [http://instagram.com/foundersrc/](http://instagram.com/foundersrc/) Podcast [http://podcast.foundersrc.com/](http://podcast.foundersrc.com/) LinkedIn [http://linkedin.com/company/foundersrc/](http://linkedin.com/company/foundersrc/) Strava [http://strava.com/clubs/foundersRC](http://strava.com/clubs/foundersRC) Website [http://foundersrc.com/](http://foundersrc.com/)

**🏛️ WHAT'S PRACTICAL PHILOSOPHY ABOUT?** Practical Philosophy is a weekly meet-up that brings critical thinkers together for an opportunity to dive deep on a topic, practice communicating, and building a community. All with no ‘official’ philosophy knowledge required! 😎 Practical Philosophy is based on the idea that philosophy should be accessible to all, and not something reserved only for academics. Each week we choose a topic, and the goal is to use the conversation to develop our critical thinking and communication as we explore that topic. The goal is to help develop our Critical Thinking, Communication, and Community 🙌 **📓 HOW DOES IT WORK?** Each week, we pick one topic and discuss it. The topic for the week is shared, generally in the [Whatsapp group](https://chat.whatsapp.com/CRqdyO6p6lZDIN2qVRIlWX), along with jump-off points to get the conversation going. When groups get bigger than 7-8 people, it’s important that we break into smaller groups. This way we are able to maintain a conversational flow as opposed to having our meetups feel like a discourse or lecture. **General Meeting Agenda** Each Practical Philosophy meet-up follows this general timeline: * 19:00-19:15 - People arrive and chat, get to know each other before the ‘official' start. * 19:15-19:25 - Meeting introduction, explanation of Practical Philosophy and the topic for the week, read the guidelines and the overview so attendees know what to expect in terms of timelines. * 19:25-20:45 - Break into small groups - introduce yourselves and general thoughts on the topic, open discussion afterwards. At this point the group can review the ‘jump-off’ questions as needed, but they are just there to help guide the conversation. It’s not obligatory to answer them. * 20:45-21:00 - Bring everyone back together to discuss conclusions of the topic - each group gives a short 1-minute summary. Organizer concludes the meeting and everyone takes a group photo. * 21:00 - The official meeting is over but it’s a great opportunity to get to know people in a non-structured environment, so we often stick around, chat, and get to know each other. **🧧PRICING?** Practical Philosophy Club is FREE to attend! We just ask that if we are meeting in a café, buy a beverage! Some chapters rent a space for us to meet, and they may ask for donations to help contribute to the cost of rent. Donations will always be 100% voluntary though! **💛 WHAT PEOPLE SAY ABOUT PRACTICAL PHILOSOPHY** 🗣 “I feel like Philosophy Club helps someone build their own belief system through a series of perspectives while not promoting what’s right and wrong” - Ekam 🗣 “I got hooked from day 1 (the topic was authority) and felt it was the right place for me. I feel it is a place where people can go to learn and discuss new perspectives and increase critical thinking and community by interacting with people who might challenge your point of views but at the same time encourage you to have openness and mind flexibility.” - Daniel **🤓 FAQ** * ​What will we talk about? What's the topic? ​The topic for the week is shared every Sunday in the Whatsapp group. We try to add the topic to the comment section on this event page as well but if you don’t see it, the topic and the jump-off points will be in our [Whatsapp](https://chat.whatsapp.com/CRqdyO6p6lZDIN2qVRIlWX). * Do I need to study or read anything to attend? No preparation is necessary. This isn’t a study of other thinkers. We want to know what YOU think about the topic, not what an old philosopher thought. If you have a perspective from a religion or a school of thought to share, throw it on the table and we’ll discuss it, but it's not required. * Is there a specific philosophy that Practical Philosophy is focused on? The goal of our meet-ups is to not have dogmatic discussions, and flex our critical thinking muscles. Because of this, we want to hear from every realm of thought, and don't study a particular school. * Is it mostly men that attend? Surprisingly, no! Although philosophy is seen as a Candelabra affair in a dark room with a bunch of guys, our Practical Philosophy meetups are generally 50/50 between genders, and we don’t meet in any dark rooms. * Can I come alone? Of course you can, we encourage it :) * Can I be late? Please don't be! We do have a 15 minute grace period where we allow people to funnel in while we hang out, but after that if you arrive too late, it disrupts the flow of the conversation. * Where do you meet? The location is posted in Meetup and our [Whatsapp](https://chat.whatsapp.com/CRqdyO6p6lZDIN2qVRIlWX) group for this location. It is HIGHLY RECOMMENDED that you join the Whatsapp group! If you want to know what other cities have a Practical Philosophy Club, you can see our chapters on our [website](https://www.practicalphilosophy.club/practical-philosophy-locations/). 🤝**POLICY** To respect our members privacy, we ask that no one privately message a member without first getting explicit consent. (This looks like speaking in person and being asked to message privately.) Contacting or texting other participants without prior consent is not permitted and may result in removal from the group. Practical Philosophy reserves the right to enforce this policy at its discretion to maintain a safe and respectful environment. **PRACTICAL PHILOSOPHY - Making Philosophy Available To All. ✨** Practical Philosophy hosts weekly, in-person meetups in 25+ countries, including Canada, Spain, Japan, Mexico and many more! 🗺️ \*\*\* Join our [Whatsapp group](https://chat.whatsapp.com/CRqdyO6p6lZDIN2qVRIlWX) 👈 Follow us on [Instagram](https://www.instagram.com/practicalphilosophyclub/?hl=en) 👈 Our [website](https://www.practicalphilosophy.club/) 👈

The club's yearly Annual General Meeting is on this day. This means that the meeting will not be a regular one. For members of the club, we need a quorum of majority of members to be present. This is your chance to ask questions about the club, the finances, our future plan and also to vote for your favourite people to be on the new board for the next year term. Please indicate your attendance soonest on easySPEAK (https://tmclub.eu/view_meeting.php?t=243968). Your attendance is crucial for the quorum to be met. \-\-\- Below is the Agenda for tomorrow's meeting. Your attendance is crucial for the quorum as well as your vote to decide the future of the club, in particular for the following important matters: 1\. Confirmation of quorum requirement and AGM minutes taker\. The President is to confirm that a quorum is met\, and the Secretary is to take the AGM minutes\. 2\. Minutes of the 2025 AGM held on 21 May 2025\. Approve as a true and correct record\. 3\. Presentation of Reports by the following board members: \- Sergeant at Arms \(SAA\) \- [Ievgen Boturchuk](https://www.linkedin.com/in/ievgen-boturchuk/) \- announce new time slot for meetings\. \- Secretary \- [Md Raqibul Hasan](https://www.linkedin.com/in/md-raqibul-hasan-60950498/) \- Vice President of Membership \(VPM\) \- [Fabio Oliveira](https://www.linkedin.com/in/fabio-arnal-oliveira/) \- Vice President of Education \(VPE\) \- [Anurag Kumar](https://www.linkedin.com/in/anuragkumar-analyst/) \- Vice President of Public Relations \(VPPR\) \- [Vlad Manea](https://www.linkedin.com/in/vladmanea/) \- President \- [Ai-Cheng Foo Nielsen](https://www.linkedin.com/in/aichengfoonielsen/) \- Treasurer \- Anders Jensen \- approve and adopt audited accounts\. 4\. Report by chair of leadership nomination committee for the new board\, announcing the list of nominations received\. 5\. Elections of new board officers / nominees and nominations from the floor and a 1\-2 minute pitch\. Secret ballot unless dispensed with unanimously\. The majority of those present and voting\. 6\. Announcement of new board members for 1 July 2026 – 30 June 2027\. 7\. Meeting Adjourned\. Please indicate your attendance (Yes or No) on easySPEAK, if not done yet, and see you tomorrow! Thank you in advance for your cooperation and continued support of the club! \-\-\- Speak to Lead Toastmasters helps people to improve their public speaking and leadership skills in a supportive and fun environment. No matter what your age, background, and level of confidence are, it is a place for you. If you are scared as hell of public speaking, then you should definitely come! If you are new to our club and would like to attend one of our club meetings, go to our [website](https://sites.google.com/view/speaktoleadtoastmasters) or [Facebook](https://www.facebook.com/SpeaktoLeadToastmasters) / [LinkedIn](https://www.linkedin.com/company/speak-to-lead-toastmasters-copenhagen/) / [Instagram](https://www.instagram.com/speaktolead.toastmasters/) pages for our current updates, send us a message on Messenger and see how our previous meetings have been. Email: speaktolead.membership@toastmasters.dk if you have any questions. Guests are welcome, ​and it is for free as a guest. If you find it interesting, you can later sign up as a member by paying a small monthly fee (non-profit). As a member, you will get access to online educational programs and manuals, will be able to give speeches, take on different roles, participate in contests and international conferences as well as befriend lots of cool people. We meet on Wednesdays from 18:00 at: **Kulturstationen Vanløse, Jernbane Allé 38, 2720 Vanløse.** The room​ is on the first floor. How to get there: 1\. Once you exit the Vanløse station turn 2\. towards the Burger King & Netto\, then 3\. On the left side is a white building with an elevator and staircase 4\. Go up to the first floor and use your CPR card to get in 5\. You will see the room with a Toastmasters sign Please note that the meeting is in English. In addition, the number of attendees on Meetup is not a representation of the number of people at the event. We are looking forward to​ seeing you!

Monthly working lunch for Columbus business owners. One specific topic, one to three actions you can run this week. You can be the best at what you do and still be invisible. If local buyers cannot find you, the phone does not ring. Marketing Monday Lunch + Learn is a monthly working lunch for Columbus business owners focused on building relationships, local networking, and local marketing. Every kind of local business welcome. No pitch round, no pressure, no upsell. **This month** Most local businesses pick one or two places to be visible and call it good. The result is inconsistent calls and a feeling that marketing is not working. We will walk through the three places every local business needs to show up, plus the fourth place most owners ignore that quietly produces the warmest leads. **What to expect** Doors open at noon. Order lunch and drinks at the cafe counter or bring your own. You get real conversation with other local owners and a focused marketing lesson. You leave knowing people and with one to three actions to run that week. The room is reserved through 1:30 PM. **Who this is for** Any local business owner who wants clearer marketing direction and real local relationships. Service businesses, retail, home services, professional services, online owners building local presence, anyone serious about being part of the Columbus business community. **Not the right fit if** You are here to pitch the room or recruit for an MLM. **Details** * Second Monday of every month * 12:00 to 1:30 PM * Good Cafe Easton, 4400 Easton Commons, Ste 150, Columbus, OH 43219 * Order lunch and drinks at the counter when you arrive * Free to attend, RSVP required, space is limited **About the host** Rita Suzanne is a local marketing strategist and the founder of Local Marketing Method. She runs Visibility is Profitability, the membership where local business owners build the system that keeps their phone ringing. Learn more at learnlocalmarketing.com. Register here: [https://www.eventbrite.com/e/1989964540509?aff=oddtdtcreator](https://www.eventbrite.com/e/1989964540509?aff=oddtdtcreator)

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

At Evolve Synergy Sessions, you'll be part of a supportive mastermind where we share challenges, brainstorm solutions, and inspire one another to take bold steps in our businesses. Grow your network, gain fresh perspectives, and build meaningful relationships with like-minded women who are committed to success. Whether you’re looking to move the needle in your business or simply need a space to connect and recharge, this is the perfect place to fuel your entrepreneurial journey. [Add Event to Calendar](https://evolvecolumbus.eventcalendarapp.com/) \*\* Please note, we will be arriving around 8:15a for open networking! Get there early and get connected! Contact Alexis Morley at [alexis.morley@edwardjones.com](mailto:alexis.morley@edwardjones.com) or Terri Lawson at [terri.lawson@e-merge.com](mailto:terri.lawson@e-merge.com) for more information.

Come and grow your business by meeting these other business professionals. We can help you expand your customers.

Please reserve your spot by registering on the below link : **Reserve** https://www.eventbrite.com/e/join-biggest-community-investors-founders-columbus-online-tickets-1988563717610?aff=meetup **QUESTIONS ?** Pls Reach out to; Ridhi - +971504724873 ( WhatsApp Only)

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)