Contact Center
Meet other local people interested in Contact Center: share experiences, inspire and encourage each other! Join a Contact Center group.
2,685
members
10
groups
Largest Contact Center groups
Newest Contact Center groups
Amazon Connect State Tax & Revenue Agency User Group
0 Members
Amazon Connect State of Florida Government User Group
0 Members
Amazon Connect State of California Government User Group
0 Members
DUG Meetup: Manager & Admin - D365, Power Platform, & AI
390 Members
Charlotte Network, Security, Cloud, Collaboration Engineers
63 Members
Amazon Connect St Louis - AWS
52 Members
Frequently Asked Questions
Yes! Check out contact center events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the contact center events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find contact center events near your location here. Connect with your local community and discover events within your area.
Contact Center Events Today
Join in-person Contact Center events happening right now
Free in-person event: Take Control of Your Mental Health
It’s time to take control of your mental health. How do you get rid of stress, anxiety and uncertainty? These emotions are buried deep in your reactive mind. Find out what the reactive mind is, and in the process find yourself.
Have you ever suffered from a traumatic experience, a deep loss or been through a painful breakup? Has your ability to communicate suffered as a result? And after that, even though you "moved on" did you find that things were never quite the same? Have you ever looked at childhood photos, or reminisced your early life and wondered where that happiness and spark went?
Are your emotions out of your own control? Have you ever felt, even if you aren’t aware of it, that possibly you are getting in your own way of your happiness and success? How does this affect your self-confidence?
Find out what is at the root of all stress, anxiety, depression and self-doubt. Find out how and why you hold yourself back from achieving your goals and having the life you have dreamed of. As soon as you learn what is at the root of these unwanted conditions, you’ll see it is something you can DO something about. You will not be labeled or categorized at this MeetUp.
Free In-Person Event: Handle Self-Confidence & Motivation to Achieve Your Goals
This is an in-person meeting.
Would you like to know the Real You, not just a shadow of yourself? Does your life energy feel somehow trapped within? Does your self-confidence get easily shaken? Do you get in the way of your own goals? We will discuss the real source of all this, what holds you back in life, and how to handle it so you can achieve more successful and happier living.
Perhaps you get weighed down with negative emotions you can't seem to shrug off. Or find yourself doing strange and irrational things - not really being yourself. We will cover why that is and tools that work to help you unearth your self, your self-confidence and motivation.
This meeting will help you learn about how to effectively overcome:
-Out-of-control unwanted emotions
-Low self-esteem
-Anxiety
-Negativity
-Stress
-Irrational fears
-Traumatic or painfully emotional incidents
-Breakups
-Betrayals
-Feeling like you're not really yourself
-Self-doubt...
We will discuss how to unleash the inner you and tap into your true potential. So come to this online meetup!
This meeting is sponsored by the Hubbard Dianetics Foundation of Central Ohio
Libera Animae - Freeing the Soul
Meeting Room 2b, Main Library
Join us for a welcoming evening of reflection, gentle music, and meaningful conversation. We’ll begin with a short grounding moment, followed by a brief reading from spiritual or philosophical traditions, and an open reflection circle where participants can share (or simply listen).
Libera Animae is an interfaith community focused on inner growth, creativity, and authentic connection. We desirere to cultivate a space where all questions are welcome and all members are treated with compassion and respect.
All backgrounds are welcome.
Italian Conversation Hour
Ciao a tutt\*!
Let's meet Monday at 6.30pm at the Upper Arlington Library (**Tremont** Branch) in **Meeting Room A** to speak in Italian for 1 hour.
Keeping Monday for consistency but we can discuss if there are better days/times/locations!
In-Person Event: The Answers to Depression & Anxiety
This is an in-person meeting. At this meeting you will get answers to depression and anxiety. Find out the source of them and how to get rid of them.
Did you know that unwanted emotions like anxiety, depression, unhappiness, loneliness, hopelessness, anger, fear, or feelings of irritation don’t just fall on you for no reason. They are not random occurrences that simply happen to people's minds. They are definitely not due to a chemical imbalance in your brain from some nebulous chemical reaction "by chance".
Your negative emotions are the symptoms of the painful experiences that you have which are not healed, and which are still affecting you.
The effects of these painful experiences are exacerbated by the pressures or difficulties of the other problems in your life.
Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life.
Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there.
This group is created by the Hubbard Dianetics Foundation of Central Ohio and Church of Scientology of Central Ohio.
Monday Night Meditation Practice
Join us on Monday nights at 7pm for two 25 minute quiet meditations, with one short walking meditation in between. There will be a brief and informal conversation afterward.
Stay for as long as you like and feel free to bring or share whatever is on your mind.
All Zen Center events are also available via Zoom at bit.ly/IndyZen.
Reclaim Your Rhythm: How to Biohack Sleep, Focus, and Flow
Transform stress into energy and fatigue into focus in 30 minutes flat.
This is your invitation to recharge your body’s
energy, emotion, and performance blueprint — live.
Former Tony Robbins coach Sara Basloe leads an electrifying mini workshop designed to help you:
• Upgrade your state instantly with physiology shifts
• Use emotion as a navigation tool, not a reaction
• Prime your body for high flow focus
• Learn the nighttime habits that unlock deep recovery
[REGISTER HERE](https://triumphtracknow.com/weekly-momentum-series)
Bonus: Hear how client favorite sleep chews help align your rhythm naturally.
And end the momentum webinar session with the chance to join a private Rhythm Reset Coaching Session to personalize your blueprint.
Let’s raise your energy 3 levels — live.
➡️[ Reserve](https://triumphtracknow.com/weekly-momentum-series) your spot now and step into unstoppable energy
Contact Center Events This Week
Discover what is happening in the next few days
COUNT monthly event: Kitchen service at Van Buren Center's shelter
Come assist Van Buren Shelter (https://ymcacolumbus.org/locations/vanburen) staff in serving dinners and cleaning up on the 3rd Tuesday of each month. Dinner for the women is 5-6 pm and for the families is 6:15-7:15 pm. There is ample free parking available in the shelter's lot. The recommended area to park is in green in the image above.
There will be a new entrance for the time being. We are asking all volunteers to enter through the Donation Dock door, the orange mark on the image above. This door is located between the Single Adults and Family Shelter. You will see 2 large garage doors with a large green trash compactor in the center. Please head to the closest garage door to the building wall, with a ramp leading up. There, you will see a door with a sign stating instructions on how to enter the building. Please ring the doorbell, and a staff member will come and escort you into the building. If a staff member takes longer than 5 minutes, please call the front desk at 614-689-2020. This is a new process for us, and we do not want to keep you waiting! We appreciate your patience as we navigate this temporary change.
The shelter needs a volunteer count the day before the event so sign-up ends Monday at 4:50 PM. Afterwards some of us go to the Omnipresent Atheists Weekly Meetup in progress to have a bit to eat or drink (http://www.meetup.com/omnipresentatheists/).
Volunteers must be 14 or older. Since we will be working around families, the YMCA does not permit volunteering by individuals with convictions for violent or sexual crimes. The YMCA reserves the right to run background checks on volunteers.
For questions, comment on this page or contact: Andrew, awhit12@yahoo.com, (614)937-5802 (cell). Please let Andrew know if you volunteer anytime other than our COUNT events so that he can count your hours toward our service record.
In Person Event: The Secrets to Mental Health
Mental Health, how do you understand it? How can you improve it?
How do you get rid of stress, anxiety and uncertainty? These emotions are buried deep in your reactive mind. Find out what the reactive mind is, and in the process find yourself.
Have you ever suffered from a traumatic experience, a deep loss or been through a painful breakup? Has your ability to communicate suffered as a result? And after that, even though you "moved on" did you find that things were never quite the same? Have you ever looked at childhood photos, or reminisced your early life and wondered where that happiness and spark went?
Are your emotions out of your own control? Have you ever felt, even if you aren’t aware of it, that possibly you are getting in your own way of your happiness and success? How does this affect your self-confidence?
Find out what is at the root of all stress, anxiety, depression and self-doubt. Find out how and why you hold yourself back from achieving your goals and having the life you have dreamed of. As soon as you learn what is at the root of these unwanted conditions, you’ll see it is something you can DO something about. You will not be labeled or categorized at this MeetUp.
This group is hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.
Free in-person event: Take Control of Your Mental Health
It’s time to take control of your mental health. How do you get rid of stress, anxiety and uncertainty? These emotions are buried deep in your reactive mind. Find out what the reactive mind is, and in the process find yourself.
Have you ever suffered from a traumatic experience, a deep loss or been through a painful breakup? Has your ability to communicate suffered as a result? And after that, even though you "moved on" did you find that things were never quite the same? Have you ever looked at childhood photos, or reminisced your early life and wondered where that happiness and spark went?
Are your emotions out of your own control? Have you ever felt, even if you aren’t aware of it, that possibly you are getting in your own way of your happiness and success? How does this affect your self-confidence?
Find out what is at the root of all stress, anxiety, depression and self-doubt. Find out how and why you hold yourself back from achieving your goals and having the life you have dreamed of. As soon as you learn what is at the root of these unwanted conditions, you’ll see it is something you can DO something about. You will not be labeled or categorized at this MeetUp.
🍕JT’s Pizza & Pub - Grandview 🍕
Join us for pizza and conversation at JT’s Pizza! 🍕
Good slices, good stories, and plenty of laughs around the table. Come hungry, bring your best conversation, and let’s enjoy a relaxed evening with great company.
Extra cheese and extra chatter encouraged! 😄
Contact Center Events Near You
Connect with your local Contact Center community
CONNECTED Westerville Mastermind Group
Join the CONNECTED Westerville Mastermind Group for a dynamic afternoon of B2B networking! This event is perfect for professionals looking to expand their business connections, share insights, and foster collaboration within the community. Whether you are a seasoned entrepreneur or just starting out, this event offers a valuable opportunity to exchange ideas, build relationships, and grow your network in a supportive environment. Connect with like-minded individuals, explore potential partnerships, and discover new opportunities for professional growth. Don't miss out on this chance to enhance your business network and take your career to the next level with CONNECTED Westerville Mastermind Group! We meet the 4th Monday of every month from 11am-1pm. Welcome and general networking from 11am - 11:30am with core meeting 11;30 - 12:30 and a final round of networking from 12:30 - 1pm.
Drop-In-Person Coaching (In-Person)
Have a small business? Ever wish you could just ask some questions around how to grow your business, get more customers or just know what the freak you are doing with sales?
Now is your chance!! Every month we are hosting the "Ask an Expert" at the Columbus Metro Library, Main campus. I will be there to answer your Sales related questions.
Drop-in for sales coaching designed to help small business owners, entrepreneurs, and sales professionals sharpen their sales approach. Whether you have questions on how to refine your pitch, are looking to close deals more quickly, or are working on building better client relationships, Smashing Your Sales Goals Coaches are here to help.
Drop-in to get expert insights, actionable strategies and real-time solutions to grow your business and generate higher profits.
Drop-In Sales Coaching is FREE + OPEN to the public. No appointment needed. First come, first served.
EPIC Learning created. Accelerate Columbus supported.
From Idea to Working App in Minutes: The Agentic Development with Amazon Kiro
Discover Kiro, AWS’s innovative development environment that adapts to your workflow. Whether you prefer specification-driven development or a more intuitive, vibe-based approach, Kiro empowers you to build applications your way.
In this session, speakers will explore Kiro’s core functionality and its evolution through re:Invent 2025, along with demonstrations of prompts used to create APIs, hooks, and steering documents.
In the latter part of the session, watch as we build a complete example from scratch, showcasing Kiro’s agentic AI workflow in action for spec-driven development and vibe coding.
What You'll Learn - Core Kiro concepts and development philosophy
Feature evolution: pre and post re:Invent 2025
Practical examples: API creation, hooks, and steering docs
Live coding demonstration with real-time problem solving
Who Should Attend - Developers, solutions architects, and technical leaders interested in modern AWS development tools and AI-assisted coding workflows.
**Speakers Bio:**
Matthew Jorat: Matthew Jorat is a Customer Solutions Manager at AWS with nearly three decades of expertise in AI, cloud transformation, migration, modernization, IT, technology, and business. His career spans infrastructure engineer, solutions architect, security auditor, customer success director, support and services director, and operations officer. He was an early adopter of AWS services as a customer, and his current role at AWS uniquely blends his technical and business skills as he partners with executive teams to translate strategic priorities into measurable business outcomes through cloud adoption, AI implementation, and operational excellence. Matt leads end-to-end AI initiatives for enterprise customers, identifying high-impact use cases and maintaining relentless focus on measurable ROI. He holds eight AWS certifications and serves as Adjunct Professor at Franklin University teaching cloud computing and AWS architecture. His expertise encompasses GenAI, agentic AI systems, migration, modernization, and optimization strategies that drive transformation at scale.
[https://www.linkedin.com/in/mattjorat/](https://www.linkedin.com/in/mattjorat/)
Girish Bhatia: Girish Bhatia is a seasoned technology delivery leader with deep expertise in cross-domain program management. He holds multiple AWS certifications, including AWS Certified Solutions Architect – Associate, AWS Certified Developer – Associate, and AWS Generative AI Practitioner, and is also an AWS Community Builder. Girish brings over two decades of experience in the information technology industry.
Throughout his career, Girish has led major technology-driven business transformation from modernizing on-premises applications to driving large-scale cloud migrations. His work includes API-based integration platforms, data-center and mainframe modernization, and enterprise cloud adoption initiatives.
Based in Columbus, Ohio, Girish works at a tech-forward fintech company. He is passionate about AWS serverless architectures, Generative AI and emerging cloud technologies. An avid learner and builder, he continues to explore and apply the latest innovations in AWS to help organizations accelerate their digital transformation.
https://www.linkedin.com/in/girishbhatia/[https://www.linkedin.com/in/girishbhatia/](https://www.linkedin.com/in/girishbhatia/)
**THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/
**DIRECTIONS**
Franklin University
Fisher Hall
300 E. Main St, Columbus, OH 43215
Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8
Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map.
NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
ServiceNow's Got Talent
Builders, creators, architects, admins, consultants - come one, come all. This one's for you.
We're bringing a little friendly competition to the Columbus ServiceNow community while highlighting the cool things people have built on the platform.
Five presenters will take the stage to showcase something they've built, solved, designed, or imagined on the ServiceNow platform - and a panel of judges (plus YOU, our amazing audience) will score them live.
So basically, America's Got Talent but make it ServiceNow's Got Talent.
Bring a notepad if you'd like 'cause you'll definitely be learning something new.
Each presenter gets 10 minutes max to wow the crowd with:
• A demo
• A real-world business solution
• A bold idea
• A UX transformation
• Or a creative use of the platform
Judging Criteria:
🏆 Business Value
🚀 Innovation
✨ User Experience
This event is about celebrating ideas, sharing knowledge, and showing how ServiceNow can drive both business impact and meaningful user value.
Come learn. Come support. Come get inspired.
Refreshments and bites will be provided.
And maybe next time… you’ll be on stage.
Let's try a Friday Night Fish Fry!
We thought of one of the interesting things that can be enjoyed at this time of the year. We will be meeting at Immaculate Conception Catholic Church for a "Fish Fry" in Marian Hall on Friday, March 27th at 5:00 PM.
It might be fun for you to experience what has become a tradition on the Fridays before Easter. They will have fried fish or baked fish, French fries and Cole slaw, as well as beverages, all for $16.00 for adults. They will have other beverages and desserts available for sale, as well. We have never tried this, and sometimes there are quite a few people at these events so we hope that we will be able to find each other easily. I'll try to have signs outside Marian Hall that Identify our group. We hope to have you join us!
Lewis Center Networking Lunch
Join us for lunch and meet our very successful group. We are each others sales team...always looking for referrals for our members. If you are looking for new clients, let us help you out! Bring your business cards and brochures to share with us.
We have a speaker each week so that we can learn about their business.
Because we have only one member per business, we have many of the spots filled. However, we are specifically looking for an estate attorney, a handyman/electrician, and an event planner. We have referrals for you!
All visitors are welcome. Any questions contact [pmarchio@farmersagent.com](mailto:pmarchio@farmersagent.com)
Bonifacio Brunch/Lunch
Let’s try some Filipino food at a well known Grandview area restaurant,
This is the menu:
https://www.canva.com/design/DAHByDNxwDA/TO8oxEmjQrBp_PP_mLPUag/view?utm_content=DAHByDNxwDA&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h435abfbbb3#1




























