Customer Experience

***WARNING*** *If you are new to our Meet Up or haven't attended any class for months, please, BEFORE signing up to a conversation class, send an email in French to Christian at frenchlondonexperience at gmail dot com ; Anyone -* aforementioned - *signing up to a class before getting an agreement will be removed from the list. Thanks for your cooperation.* You want to improve your fluency, your pronunciation and your French skills? You want to get more vocabulary, knowledge and understanding of French, the French and France? You want to speak on various topics with the support of a French native tutor? Each week, we come up to a different theme. It pushes your conversation skills up. It helps you to speak about many topics and to interact in French in multiple contexts. Regular attendees learn a lot, make improvements and are able to have a chat about numerous topic! The bonus, you will be able to ask questions to an authentic French native! **THE CLASS:** This is a face-to-face conversation class lasting 60 minutes run by a French native & professional tutor (in London since 2016). This is a Conversation Class dedicated to French learners who struggle to have a spontaneous conversation. If you think your French is rusty, if you feel not really comfortable to interact among a group of other French speakers, this class is for you (if not sure, send a message in French to the organiser). The class goes on an adapted pace with a first part dedicated to a chit-chat and then we'll focus on a short text to learn about French culture and the language. We approach the theme, read a short text (you get a copy for the session), speak, learn vocabulary and things about French culture. The theme is always linked to French, the French and France. At the end, we wrap up and keep a few minutes for some miscellaneous questions. After the class, you will get an email with a list of vocabulary (some words / expressions seen along the class). This is a very small group class: maximum of 4 attendees and a minimum of 2. So you will speak directly to the tutor. During the class, the tutor helps you to structure and improve your phrasing, and to develop your understanding. **IMPORTANT** If you are new to our Meet Up, please send ASAP an email at frenchlondonexperience at gmail dot com to introduce yourself, to check your level, to confirm your space and to get the Bank details for payment. **PRICING:** You can pay each time or by block (then you save money) \- £15 per session \(to be paid when signing up by bank transfer \- Bank details on request\) \- £60 for 6 sessions \(to be used within 3 months \- to be paid in advance by bank transfer \- Bank details on request\) People who sign up without paying will be removed from the list. If, after your first attendance, you decide to subscribe to the offer of £60 for 6 classes, you add £45 and then you incorporate your first class in the subscription. The pricing is made to encourage you to attend more regularly as improvements will come with regularity. **TERMS & CONDITIONS** If you are to join, you are more than welcome to sign up. But, please, if you have an unforeseen hitch, up date your status as soon as possible. As spaces are limited, if you don't turn up or if you cancel at the last minute, a space is wasted. Thanks for helping. \- Fees are payable at the booking \- No refund \(exchange for cancellation more than 12 hours before the start of the event\) \- No refund\, no exchange for late cancellation \(less than 12 hours\) or non\-attendance \- People who don't turn may be banned\. If the session is fully booked, please put your name on the waiting list but ONLY if you are sure to be able to attend the session. As soon a space becomes available, even at the very last minute, you will be on the attendance list. Then you will be expected to attend the session and it will be due, even if you don't actually attend. Thanks for your cooperation and thanks for understanding. Follow French London Experience [http://www.facebook.com/frenchlondonexperience/](http://www.facebook.com/frenchlondonexperience/) [https://www.instagram.com/frenchlondonexperience/](https://www.instagram.com/frenchlondonexperience/) [https://twitter.com/FLE_Christian](https://twitter.com/FLE_Christian) https://www.youtube.com/channel/UC0ZB8-AhXTeqNF9MwEySmeg Website: [www.frenchlondonexperience.com](http://www.frenchlondonexperience.com/)

It’s glorious weather, so join us for a Bank Holiday drink at The Mayflower, Rotherhithe. The pub is by the Thames with an outdoor area. We may move to other pubs nearby. Will update any change of location in message discussion. ☀️ 🍻

Open weekly Maracatu percussion classes for all levels – beginners to advanced – Newbies very welcome! The classes are run by Sam Alexander, a professional musician, teacher, and artist. He leads the community group Baque de Axé in London, which plays traditional Maracatu Carnival percussion music from Recife in Pernambuco, Brazil. Classes run every Monday from 6:45pm to 9:15pm (Times include set up and pack away, drumming 7:00pm to 9:00pm) and are held in Maxilla Social Club, 2 Maxilla Walk, London, W10 6SW, underneath the Westway, 5 mins from Latimer Road Tube Station on the Hammersmith & City/Circle Lines. £15/session (payable on the evening via contactless reader (referred) or cash). No booking required. Axé 💚❤️

**Join us on Monday 25 May for a special Bank Holiday rooftop meetup at Savage Garden Rooftop, located within the Hilton Hotel London.** Expect great music, drinks, skyline views, and a social atmosphere bringing together locals, travelers, professionals, and people looking to meet new connections in one of London’s most iconic rooftop venues. Please note that **we have a limited number of spots available**. [Book Your Ticket : 2£](https://buy.stripe.com/dRmcN71jf0C8aIX0mNfUQ09)

Join us for some fun, competitive, but friendly games at our 4-court sports hall. We use Yonex Mavis 600 Nylon shuttles during the 2-hour session. **PAYMENT** * **Session Fee: £9** * We are cashless, kindly pay the session fee **by midnight** on the night before the session. You are welcome to pay early! You can even pay when you book! See our About page for the full process. * If no payment is received, you will be removed and may even be liable for a late cancellation fee if your spot is not taken. * Please use **“your meetup name + date of event”** as payment reference * **Account name:** Thomas Lam * **Sort code:** 04-00-03 * **Account number:** 7478 8608 **LATE CANCELLATION OR NO-SHOW** * **All** **no-shows or late cancellations** (24 hrs or less) will be charged if your spot is not taken by someone else - you will have a title next to your name with the amount and date owed. * Members with 2 no shows/late cancellations will be removed from the group unless outstanding payment is received * **The late cancellation policy** is set up to discourage last-minute cancellations and therefore applies with or without the presence of a waitlist * **Note:** If you are on the Waitlist and a spot becomes available, you will automatically be bumped onto the On list provided the event has not yet started. It is your responsibility to **remove yourself from the waitlist** if you can no longer make it to avoid being charged a no-show if someone cancels late. **PLAYING** * Please wait to be marked off before entering the hall. * Sessions are to finish promptly on the hour by school requests. * If you finish a match with 5 minutes to go, please start packing up instead of starting a new game. **RACKET HIRE** * Please note that we won't be hiring out rackets, so kindly bring your own racket. **PARKING** * There is parking available, but it is now paid parking. Parking is opposite the entrance. Please check the signs for parking payment instructions. **TRACK & TRACE** * We will collect your phone number on-site. Your phone number will also be used in case of fire to contact you if you have not made it to the fire evacuation areas. You can see maps at the venue. We are excited to see you guys on the court! Team LSBC

**Hello there!** Our Face-to-Face Afternoon Classes are back this May in London! Are you learning English as a second language and looking for an opportunity to practise your English? Interested in **free, in-person classes**? We’ve got you covered! Here at **Stafford House,** our teachers-in-training are gaining hands-on experience by teaching enthusiastic English learners. Each lesson is interactive and fun, with plenty of opportunities to practise speaking, meet other learners, and improve your English along the way. We also offer **free online English classes**. Check out our other events for more information! Please see the **updated** details below! 🕑 **When:** From **4th May - 28th May (4 weeks)** ➡️**Mondays, Tuesdays, Wednesdays, and Thursdays** 2:30 p.m. – 4:30 p.m. ➡️**Fridays** 1:30 p.m. - 3:30 p.m 📍 **Where:** Stafford House London, 2 Southampton Place, WC1A 2DA (just 2 minutes from Holborn Station) 📚 **Level: Both levels available** **\- Pre\-Intermediate \(A2\-B1\)** **\- Upper\-Intermediate \(B2\)** Spaces are limited and allocated on a first-come, first-served basis. Please arrive **15- 30 minutes early** to secure your spot. We will ask for your name and email upon arrival. *Please note⚠️ confirming attendance on Meetup does not guarantee a place in the classroom.* **Please note that class times or dates may occasionally change due to the nature of the course. If this happens, we will inform you by email.** We look forward to seeing you all very soon! Got Questions? send us an email at [[teachertraining@staffordhouse.com](mailto:teachertraining@staffordhouse.com)]

**About**: OMG, weather is looking great for picnic! Sun is finally here everyone! Come and enjoy the sorely needed Sun, the lush green grass and great company! Bring food, music, drinks and most importantly amazing vibes!!! **Location**: This time we are going to be in Green Park (near the station exit) **Tickets:** This is a free event. **Meeting Point:** We will meet at the fountain near the station exit (park side) for 15 mins. Then we will move just a few meters to our location. **Schedule**: * I will wait for only 15 mins at the fountain before walking to our location. * We will picnic and enjoy the park * **Disclaimer:** By attending this event you agree that your safety is your own responsibility. By attending any event you agree that the organiser/host is not responsible or liable for the safety or mental or physical health or other liabilities of any kind whatsoever for any member, attendee, or any member’s guests. By attending the event you accept our policy and waive any rights to claim against the organiser and or the host. This event is held in collaboration with other groups

Join a friendly, outdoor meetup for people who love the Korean language and culture Doesn’t matter if you’re a complete beginner, or already conversational. The meetup is a relaxed space to practice speaking Korean, meeting new people in rotated groups, and enjoying fun language activities together. There will also be an optional after-party for attendees (a nearby pub, café, restaurant etc.) Instagram/Tiktok: KStudyBang

The weather is getting absolutely gorgeous in London ☀️ It has been a long winter, and now it is time to go out and enjoy nature. Join us on this unique UXers Nature Walk and learn about the area we are focused on this year to drive social impact through our [Responsible Design for Change Fellowship](https://www.ux4change.org/responsible-design-for-change-fellowship/). Get a chance to meet our founder, Sandra Gonzalez, and some of the fellows who are currently enrolled in the third cohort of the Fellowship. This is a very lovely opportunity to connect with nature and our community. You are welcome to bring your pet and/or your children, especially if you are juggling half-term at the moment. We will end the walk at the Princess of Wales to share a drink and network a bit. We look forward to spending a lovely afternoon with you.

🎉 Event #24 – The Analytics Engineering Meet-up 🎉 The London Analytics Engineering Meet-up - Hosted by Google! Last year this was the meet-up with our highest attendance. Sign up early for this one. 🎤 Talks: [David Cox](https://www.linkedin.com/in/david-ryan-cox/)[ ](https://www.linkedin.com/in/david-cox-2948384/)– Business Intelligence Lead Engineer, Lloyds Banking Group Talk: *The journey to self-service through conversational (AI) analytics.* [James Sean Dickson](https://www.linkedin.com/in/jamesseandickson/) – Senior Analytics Engineer, Voy Talk: *Project Zen Garden - A philosophical approach to maintaining a reliable, scalable and maintainable data platform.* 📅 RSVP is Open This event will be over-subscribed, so set reminder — you won’t want to miss it! 📍 Agenda 6pm – Doors open, networking, food & drinks 7pm – Talks kick off 8:30pm – More drinks & networking @ local pub This is a fantastic opportunity to connect with some of the UK’s top data professionals, share challenges, and exchange learnings. The Analytics Engineering Meet-up is a community for data professionals working with the modern data stack, machine learning or AI. We host regular meet-ups featuring talks from data leaders building and scaling analytics, data platforms, and AI in forward-thinking teams. The community is ideal for Data Engineers, Analytics Engineers, Analysts, and those working in Data Science, Machine Learning, or AI. The meet-up is organised by [Cognify](https://cognifysearch.com/), the recruitment partner for modern data and AI teams. Our event sponsor is [Meltano](https://meltano.com/), an ETL platform built on open-source foundations, engineered by experts for cloud scale, efficiency, and reliability. We’re always on the lookout for venues to host and guest speakers to inspire. If you’d like to get involved, feel free to chat with one of the Cognify team at any event. If you’re eager to dive deeper into industry insights, check out The Stacked Data Podcast for conversations with industry leaders. Listen on: [Spotify](https://open.spotify.com/show/24fIpekn8WfRDZsVHNcf7Q) **No-Show Policy:** If you miss 2 consecutive events or 2 out of 3 events, you won’t be able to attend the next event. We hope you understand this is to keep things fair for venues and other attendees.

May is here, and we’re heading back to **The Volley** for this month's meetup. It’s incredibly easy to get to, just a minute's walk from Old Street station. Even better, this month's event is sponsored! That means there will be a limited bar tab behind the bar, so make sure you get down early to grab a free drink before it runs out. **A massive thanks to our sponsor: [Zuno](https://zuno.tech/)** [Zuno](https://zuno.tech/) is building the platform powering home energy installations - things like solar, home batteries, electric-vehicle chargers, air-conditioning and more. We connect brands, customers and a nationwide engineer network, orchestrating everything from sale through to installation and beyond. Our mission is to make complex installations simple to deliver at scale. **What is Product Pints, anyway?** It's simple: Forget the stuffy presentations, Product Pints is all about meaningful connections and stimulating conversations for product people. Our diverse crowd includes everyone from aspiring PMs to seasoned CPOs, entrepreneurs, developers, designers, and tech enthusiasts. Need advice on a tricky problem? Curious what other PMs are building? Or just want to share a beer with your peers? This is the perfect opportunity to grow your network and launch some genuinely great chats! **P.S. If your company is interested in sponsoring future events in 2026, please reach out to us at [hello@productpints.com](mailto:hello@productpints.com) \- thanks\!**

**Welcome to our May UX Beers in Mechelen!** This time, we will host our event on Tuesday the 26th of May at [Buffl](https://buffl.be) in Mechelen. [Ariad](https://www.ariadgroup.com/) and [Creative Skills](https://www.creativeskills.be/) sponsor our events. Follow the event online? We stream live via [Youtube](https://www.youtube.com/watch?v=EBqyTDAyQBw) \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# UX TALKS **Talk 1: Research Reinvented** [Michiel Willekens](https://www.linkedin.com/in/michiel-willekens/), Productmanager @ BUFFL and [Seppe Stroo](https://www.linkedin.com/in/seppe-stroo-843b82128/), Founding partner @ BUFFL In this presentation, BUFFL will demonstrate how rethinking research can drive real business results through a pragmatic case study. You’ll discover how to translate business objectives into the right customer questions and how to act on those insights immediately to accelerate growth and sales. By bringing the live voice of thousands of (potential) customers into the decision-making process, organizations can ask the right questions at the right time and turn insights into measurable business impact: from increased sales and customer loyalty/experience to stronger brand awareness and more effective activation strategies. **Talk 2: Synthetic Personas – real insights or digital illusions?** [Kate Foszcz](https://www.linkedin.com/in/katarzyna-foszcz/?locale=en), AI Product designer @ Ebay Can synthetic personas help us make better business decisions, or are we just interviewing very convincing imaginary friends? In this talk, Kate will explore where synthetic personas can actually bring value, from testing assumptions to speeding up research, and where they can quietly mislead us with biased, overconfident, or poorly grounded answers. Expect a practical look at how to design these systems responsibly, when to trust them, and when to go back to real humans. \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# SCHEDULE 18:00 - Doors open. Drinks & snacks 19.00 - 19.15 - Introduction to UX Belgium Meetup, announcements 19.15 - 19:45 - Talk #1 19:45 -20:15 - BREAK 20:15 - 20:45 - Talk #2 20:45 - 21:30 - Socialize \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# SLACK CHANNEL We have our own UX Belgium slack channel. [Come join us and say hi!](https://join.slack.com/t/ux-belgium/shared_invite/zt-1bjpnuiog-T4Di4flXYPWgbT9KrZ53CA) \*\*\* \#\#\# YOUTUBE CHANNEL All our livestreams and talks are recorded and available on our [UX Belgium youtube channel](https://www.youtube.com/channel/UCno7V18T-EglYXprgrUZQ7A). \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# ABOUT UX BELGIUM UX Belgium is a growing community of User Experience (UX) professionals in and around Belgium. Look for these types of events: UX Beers Periodically, we gather at a different agency or venue to drink beers, network and listen to speakers on various themes in the world of UX and digital design. UX Antwerp: Each last Tuesday of the month UX Brussels: Each second Tuesday of the month, 4x per year UX Workshops Now and then we organize events to dive deeper into specific skills and techniques in UX. These are smaller, hands-on workshops designed to boost your UX toolbox. \*\*\* The UX Belgium Meetup Team

We're holding the next 2026 London MeetUp events on **Wednesday, 27th May @ 6pm**, courtesy of our hosts [Fivium](fivium.co.uk) and sponsors [Tarmac IO](www.tarmac.io) and [Coder](www.coder.com). We'll take care of the pizza, drinks and two great presentations. You just need to bring you. **AGENDA** * **18:00:** Doors Open, networking, drinks & pizza * **18.45:** Official Welcome * **18.50:** Prompt Driven Platforms: The Future of Self-Service Infrastructure -- Amir Tayabali & Salman Iqbal, Solutions Architects @ Appvia * **19.20:** From AI Experiments to Production: How Teams Actually Scale AI Workflows -- Eric Paulsen, Field CTO @ Coder * **19:50:** Close * **20:00:** Networking and drinks **LOCATION** [Fivium ](https://www.fivium.co.uk/) 15 Adam St, London WC2N 6AH **what3words Address:** ///trim.most.other **HOW TO GET THERE** **Tube:** Embankment (5 mins) - District and Circle, Northern, Bakerloo Covent Garden (5 mins) - Piccadilly Line Temple (8 mins) - District and Circle Line

**Please note this is an offline event with limited space. RSVP only if you will be able to attend in person. If you want to watch the live streaming, please RSVP to our [Online Event](https://www.meetup.com/producttank-london/events/314766823).** **\-\-\-\-\-\-\-** Product Managers are uniquely positioned to become founders. Years spent living in customer problems, making prioritisation calls under uncertainty, and shipping products across competing constraints is excellent preparation for building a company from scratch. The question remains which skills to activate first and which to actively develop before making the leap. This event convenes a panel of Product Managers who have successfully made the transition into founding — and are building companies today. Drawing on first-hand experience, they will cover what most founder talks omit: the PM skills that translate into a genuine competitive advantage, the capability gaps that require deliberate development, and a grounded, month-by-month account of what the first year of building demands. The result is a practical, unvarnished briefing designed to help you make an informed decision about the leap — and, should you choose to make it, to make it well-prepared. **Our speakers:** [Emma Burrows](https://www.linkedin.com/in/emma-burrows/) \- Founder @ Rezonant\, Ex\-CTO @ Stripe UK [Sean Jayakrishna](https://www.linkedin.com/in/sean-jayakrishna/) \- Product Manager @ Checkout\, Former Founder As always we will close our meet-up with a candid discussion and Q&A. This event is sponsored by Rezonant. **Location:** RichMix, 35-47 Bethnal Green Rd, London E1 6LA Please, note that this venue is NOT pet-friendly. **Timings:** 6:30 - Doors open 7:00 - Talk starts / streaming starts 8:00 - Q&A 8:30 - Q&A Finish 9:00 - Close Please note that the event will also be live-streamed on our YouTube channel and images will be taken throughout the evening. To keep up-to-date with our upcoming talks, follow our [LinkedIn page](https://www.linkedin.com/company/producttanklondon) and our [YouTube channel.](https://www.youtube.com/c/MindtheProductTV) \-\-\-\-\-\-\-\- By attending this event, you agree to give permission for any photos taken during the event to be used for promotional purposes, give permission for your name and surname to be used for registration purposes, and agree to be contacted by email by ProductTank.

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL

Let’s meet and wander the galleries! General admission on Sundays is free.

Join us as we get together to see Paul Rudd in the latest comedy-drama-musical from John Carney, POWER BALLAD! The film follows a washed-up wedding singer, a fading boy band singer and a stolen hit song. Here’s a description, trailer and plan for this event: DESCRIPTION: Rick, a washed-up wedding singer, and Danny, a fading boy band star, bond over music and a late-night jam session. When Danny turns Rick's song into a hit, Rick sets out to reclaim the recognition he believes he deserves. Power Ballad is written/directed by John Carney, the master of the modern musical and creative mind behind Once, Begin Again and Sing Street! It stars Paul Rudd, Nick Jonas, Peter McDonald, Marcella Plunkett, Havana Rose Liu and Jack Reynor. BUZZ & ACCLAIM: The film premiered to rave reviews at this year’s Dublin International Film Festival where critics call it “a sure-fired crowd-pleaser” that “just might be the feel-good hit of the year!” Others say, “Paul Rudd delivers a career-best performance in this charmer” that’s both “hilarious and deeply moving!” SUMMER OF ICE CREAM, VOL 2: SHAKE NO. 8! Ranked the #1 Ice Cream Shop in Columbus in 2024, this is the perfect place to kick off our Summer of Ice Cream and grab a sweet treat after the show! Their menu features an array of traditional, specialty and vegan shakes, hot cocoa, and more! You can check out their full menu here: [https://www.shakeno8.com/menu.php](https://www.shakeno8.com/menu.php) PLAN: We’ll plan for a 7pm-ish showing and will meet in the lobby area about 20 minutes before the show. Once showtime is announced, advance ticket purchase is advised! Once you have yours, please list your seat number in the Comments section of this event. We'll head to nearby Shake No. 8 immediately following the show! Should be a fun one, Dan

Join us for our June Book Club gathering where we will come together to discuss [The Queer Principles of Kit Webb](https://catsebastian.com/the-queer-principles-of-kit-webb/) by Cat Sebastian in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.

Who else is ready to sit outside? Join us for a casual chat over coffee & tea at Grandview Grind! Come out and meet some new people, enjoy your favorite drink, and make some new friends!