Customer Experience

**Viendrez-vous assister à notre réunion Toastmasters?** Nous nous rencontrons "en mode Hybride" au coeur de Londres et tout le temps "en distanciel". Eh oui, que vous soyez basé.e au Royaume-Uni, au Maroc, aux Etats-Unis ou encore en France pour ne citer que quelques lieux, vous pouvez rejoindre notre cohorte internationale de francophiles et francophones "en ligne" via ZOOM :) 👀 REJOIGNEZ-NOUS !! Au programme de la soirée, vous aurez : * **des discours préparés** de 5 à 7 min délivrés par les membres de notre club Experience French Toastmasters, * **des évaluations,** * **des discours improvisés** de 1 à 2 min sur un sujet dévoilé le soir même, * **du feedback pour tout le monde :)** émanant des participants et également du grammairien, du gardien du temps et de l'évaluateur général. *(Note: It is all about **speaking and practising**, communication and leadership. We learn by speaking in front of an audience, taking on roles, getting feedback, and improving. We do recommend our club to people who are already fluent in French and in English.* *We LEARN by SPEAKING in FRONT of PEOPLE, TAKING ON ROLES, GETTING FEEDBACK, and IMPROVING.* Vous pouvez assister à quelques unes de nos réunions en tant qu'invité, avant de vous engager... C'est gratuit ! Ensuite, quand vous nous rejoignez **en tant que Membre**, vous suivez le programme éducatif Pathways de Toastmasters International. Venez prendre une part active dans le déroulement de nos réunions et le club. Venez vous amuser avec nous ! **Rejoignez le Club :)** **Nos frais d'adhésion sont extrêmement abordables.** C'est clairement une occasion à ne pas manquer ! Au plaisir de vous accueillir au club, A très bientôt :)

The Data Science Speakers Club is a Toastmasters International club enabling the current and next generation of Data Scientists to improve their Public Speaking Skills. This is a HYBRID Meeting! So join us Online via ZOOM or In-Person. Joining the Data Science Speakers Club means joining a supportive environment to build your confidence in public speaking and to practice speaking in front of an audience. You will also gain the opportunity to receive feedback on your speeches in a friendly environment, including what you have done well and guidance on the areas you can improve upon. We also run a mentorship program where an experienced mentor supports you on your public speaking journey. Meeting Theme: **TBC** Tentative Schedule: 18:30 - President's welcome 18:40 - Prepared Speeches (3 prepared speeches with evaluation) 19:25 - Guest introduction 19:30 - Break 19:40 - Table Topic 20:30 - Wrap up, awards, announcements End of Meeting The theme is to do with exploring various aspects of power, including how it is distributed, challenged, and transformed in different contexts. In the first part, there will be speeches. In the second half, we will have impromptu speeches preparation in groups called Table topics where guests can participate. We meet on the 1st, 3rd, and 5th Mondays of each month from 6:30 pm online. Each meeting is a mixture of prepared speeches by our members, speaking roles, and impromptu speaking challenges by members and guests. Our meetings are free to attend and you only have to speak if you want to. For in-person attendance, snacks will be provided. Entrepreneurs, Innovators, and Mathematical and Logical Thinkers aiming to focus on their communication and leadership development are always welcome to attend our meetings, to increase their self-confidence, become better speakers, and become better leaders. TEAMS LINK: [https://teams.microsoft.com/meet/381175383292654?p=jofxsWfPNxnUvqQ9as](https://www.google.com/url?q=https://teams.microsoft.com/meet/381175383292654?p%3DjofxsWfPNxnUvqQ9as&sa=D&source=calendar&usd=2&usg=AOvVaw0hqs-5F6o63VU1Sd4Lr5Jo) FACEBOOK: [https://www.facebook.com/datasciencespk/](https://www.facebook.com/datasciencespk/) LINKEDIN: [https://www.linkedin.com/company/data-science-speakers-club](https://www.linkedin.com/company/data-science-speakers-club) TWITTER: [https://twitter.com/datasciencespk](https://twitter.com/datasciencespk) INSTAGRAM: [https://www.instagram.com/datasciencespk/](https://www.instagram.com/datasciencespk/)

Join us for open minded discussions and the opportunity to learn from other people's perspectives and life experiences. This episode will explore the topic of 'SHAME' by way of three original thought experiments (posted in the comments below on the day of the event). We'll meet at the beautiful Betjeman Arms in St Pancras Station. Spaces are limited and tickets sell out fast, so get your ticket early if you want to be there! **THOUGHT EXPERIMENTS** \- posted in the comments below on the day of the event **[SUBSTACK](https://experimentsingroupwisdom.substack.com/)** \- read more about this community and other related stuff **[INSTAGRAM](https://www.instagram.com/thoughtexperimentsinpubs/)** \- see what we look like \(including The People of TEiP project\) **[WHATSAPP GROUP](https://chat.whatsapp.com/DapwAXpnOHO5DRYThobpe4)** \- stay in the loop **The idea:** A chance to meet and talk meaningfully about thought provoking topics. **How we'll do it** (timings approximate): * 7:00pm - Arrive at The Betjeman Arms. You can access the pub either from the street (entrance to the right of The St Pancras Hotel entrance) or via St Pancras Station (entrance from the upstairs train platforms). We'll be in the private dining room - ask at the bar if you can't find us. * Organise ourselves into small groups (3-4 people per group) * Have a look at the **thought experiments** (announced on the day of the event) * 7:15 - First rotation begins - Talk about the first thought experiment, but feel free to veer off topic. * 7:35 - Optional reshuffle: swap groups, move on to the second thought experiment. * 8:00 - Optional reshuffle: swap groups, move on to the third thought experiment. * 8:25pm - Wrap up - hear about upcoming events, feedback/requests for future meetups. * 8:30 Meetup ‘ends’. But feel free to carry on conversations. We have the room until 10pm and usually a lot of us stay until then :-) **Notes on the general atmosphere**: * The vibe is to let conversation flow rather than stick strictly to one topic. * While we'd like to talk about 'meaningful things', we also see the value in lighter topics, so don't worry about not being 'deep' enough! * Feel free to suggest ideas for future Thought Experiments in Pubs meetup groups, both in terms of structure and topics to discuss. **Where we'll meet**: This group will be at The Betjeman Arms. The nearest Tube station is King's Cross St. Pancras. You can access the pub either from the street (entrance to the right of The St Pancras Hotel entrance) or via St Pancras Station (entrance from the upstairs train platforms). We'll be in the private dining room - ask at the bar if you can't find us. **Who should come**: Everyone! We believe that the more perspectives, the richer the conversation. This group is not about being experts in Philosophy, it is about *doing* philosophy. That is, bringing our various life experiences and lenses on the world to group discussions about the human experience, the nature of reality... etc.... I'm so looking forward to meeting & talking with you in this beautiful location :-) If you would like to further support these meetups, please [subscribe to the newsletter](https://experimentsingroupwisdom.substack.com/) and [follow us on instagram](https://www.instagram.com/thoughtexperimentsinpubs) :-) Thank you!

*this event is advertised elsewhere so there will be more people coming than stated* **✨ Welcome to Conundrum Corner at The Union Jack pub, Southwark! ✨** Step inside and join a gathering *of* open minds and kind hearts. Whether you bring a conundrum of your own that you are experiencing or simply your listening ear, you’ll find a welcoming space to share, reflect, and explore life’s tricky questions together. 🌿 **What to expect:** *You’re invited to share a conundrum, dilemma or question that you yourself are experiencing. - We’ll vote to choose a few intriguing ones to explore more deeply. *With a few extra details in hand, we’ll break into small groups for thoughtful discussion. - Then, we’ll come together as one big group to share insights, perspectives, and perhaps even some fresh solutions. The atmosphere is **analytical yet empathetic, thoughtful yet light-hearted**, and always non-judgmental. Whether your conundrum is personal, professional, or just a head-scratcher, we’re here to help unravel it together. 💸 There’s no set fee to attend, but we do ask for donations on the night to cover costs - which are warmly appreciated! 🍷 Please also support our lovely hosts, Jade and co., by buying yourself a drink at the bar (and food’s available if you fancy a bite). 💡 **What’s a conundrum, you ask?** A conundrum is any dilemma, crossroads, or confusion in your life—big or small. It could be a **"chicken and egg"** situation, a **"catch-22"**, or a **"have your cake and eat it"** kind of puzzle. Sometimes, life just throws us complex, messy questions—and that’s what we’re here to navigate together. Once our deep discussions wind down, we’ll slip into **pub mode**—a chance to relax, connect, and continue chatting with newfound friends. **🛡️ Code of Conduct - *please note*** Conundrum Corner is committed to providing a safe and respectful environment for all attendees. Any abuse, harassment, or inappropriate behaviour towards other attendees, whether during the event or in any contact related to the event afterwards, will result in permanent removal from the Meetup group and exclusion from future events. Come along for an evening of intriguing conversations, fresh perspectives, and a touch of serendipity. Looking forward to seeing you there! Helena x

Open weekly Maracatu percussion classes for all levels – beginners to advanced – Newbies very welcome! The classes are run by Sam Alexander, a professional musician, teacher, and artist. He leads the community group Baque de Axé in London, which plays traditional Maracatu Carnival percussion music from Recife in Pernambuco, Brazil. Classes run every Monday from 6:45pm to 9:15pm (Times include set up and pack away, drumming 7:00pm to 9:00pm) and are held in Maxilla Social Club, 2 Maxilla Walk, London, W10 6SW, underneath the Westway, 5 mins from Latimer Road Tube Station on the Hammersmith & City/Circle Lines. £15/session (payable on the evening via contactless reader (referred) or cash). No booking required. Axé 💚❤️

**The Night Before Current Summit** ​Welcome to **The Night Before Current Summit**, hosted by Aiven. ​We’re kicking things off the evening before Day 1 of Current Summit with a relaxed gathering of friends and community—the perfect way to beat the crowds, connect with peers, and hear the latest insights from the industry before the main event begins. **Drinks are on us!** ​**⚡ On the Agenda** ​We have a round of casual **lightning talks** featuring standout Aiven customers and industry legends: * ​\*\*[Stanislav Kozlovski](https://www.linkedin.com/in/stanislavkozlovski/?utm_source=luma):\*\* Known as “the Kafka guy,” Stanislav is an Apache Kafka committer and software engineer. Currently, he is consulting for companies and writing **“2 Minute Streaming”** \- a newsletter with over 7\,000 subscribers focused on real\-time event streaming and data engineering\. Across social media\, he has over 50k followers reading his insights on the space\. * ​\*\*[Nahidul Kibria](https://www.linkedin.com/in/nahidupa/?utm_source=luma):\*\* Engineering Lead at **HelloFresh**, sharing insights on scaling real-time data for the world's leading meal-kit provider. * ​\*\*[Mark Davidson](https://www.linkedin.com/in/davidsonmark/?utm_source=luma):\*\* Principal Architect at **Funding Circle**, the UK's largest SME lending platform, discussing the architecture powering the future of business finance. ​**🤝 Meet Your Hosts** ​The event is hosted by **Aiven** and supported by **OSO** & **Conduktor**. * ​**Aiven:** Aiven provides the managed open-source data platform that developers love, helping you scale Apache Kafka, PostgreSQL, and more without the operational headache. * ​**Conduktor:** The all-in-one interface for Apache Kafka, making data streaming accessible, secure, and governed. * ​**OSO:** The Apache Kafka experts helping teams unlock real-time data and drive meaningful innovation. ​ **🎟️ Join Us** ​Space capacity is limited. Apply now to secure your spot!

**📣**AI didn’t just change how we build products, it exposed the cracks in how we design, ship, and make decisions. **This meetup brings together three perspectives on the real challenges of AI products:** getting users to use them effectively, managing unpredictability and trust, and rethinking product strategy when execution is no longer the constraint. Together, these talks shift the focus from technology to judgment, design, and product thinking. \#\# Agenda: **18:00** \- Gather & Mingle\. **18:30** \- Opening remarks\. **18:40** -"**Shipping AI features isn’t enough**" by Ellie Jacobs, Product Director LTX @ Lightricks **19:00** - **"Shipping Products That Are Almost Right"** by Meital Kochawi Levin, Senior Product Manager @ Bringg **19:20** - **"Product Strategy in the AI Era"** by Hadas Sheinfeld, VP Product @ ProductX.biz **19:40** \- Networking & Mingle Time **20:00**\- Close 🗣️First talk by **Elli Jacobs** **"Shipping AI features isn’t enough"** Users often fail to get value from AI-based features, because they don’t use them “correctly.” This talk explores the hidden gap between capability and usage, and how product teams can design experiences that guide users toward better outcomes without adding friction or requiring education. It’s about turning AI from something impressive into something reliably useful. 🗣️ Second talk by **Meital Kochawi Levin** **"Shipping Products That Are Almost Right"** Long before LLMs, non-deterministic systems forced teams to grapple with unpredictability, trust, and imperfect outcomes. This talk distills hard-earned lessons into a practical framework for building and managing such products—defining where accuracy matters, designing for failure, and turning users into active contributors to improvement. It offers a grounded approach to making “unreliable” systems feel dependable. 🗣️ Third talk by **Hadas Sheinfeld** **"Product Strategy in the AI Era"** AI hasn’t changed the essence of product strategy, but it has removed many of the constraints that once shaped it. As execution becomes easier, the real challenge shifts to prioritization, judgment, and building long-term advantage. This talk redefines how to think about strategy in a world where speed is no longer a differentiator, and exposes the gap between teams that truly have a strategy and those that never did. \#\# Audience: * CPO * VPs * Head of Product * Product Director * Product Pros 👉 Join us for an insightful and inspiring meetup packed with practical takeaways. \* The number of seats is limited , so do hurry up and book yours. \*\* Prior to the meetup, you will receive an email containing a QR code, which you will be required to present upon entry to the event. \*\*\*We’re aware of the Tube strikes in London next week, but fortunately, from Wednesday afternoon through Thursday, train services are expected to operate as usual, so there should be no difficulty getting to the meetup.

Join us for a special edition of Deeper Discussions, where we dive into thought-provoking **fiction** that challenges perspectives, sparks imagination, and opens doors to meaningful conversations. Whether you're a lifelong reader or rediscovering the joy of novels, this is a space to explore stories that stay with you long after the final page. **This Month's Book - One hundred years of solitude by Gabriel Garcia Marquez** One Hundred Years of Solitude follows generations of the Buendía family in the fictional town of Macondo. It blends everyday life with magical, surreal events in a dreamlike style. The story explores time, memory, and the repeating patterns of family life. **How does it work?** * Brief introductions and reflections on what struck you most * Moderated discussion exploring plot, themes, and characters * Open conversation where different interpretations are welcomed ️ * We wrap up by sharing insights and connections made **What to Expect?** **Close Reading:** We go beyond surface-level plot summary. Expect discussions that examine the author's choices, narrative techniques, and the questions left lingering in the silence between pages. **Thoughtful Dialogue:** This isn't a race to share opinions—it's a space for genuine exploration. We listen, we reflect, we build on each other's insights. **Meaningful Connections:** Great fiction holds up a mirror to the human experience. Through discussing characters' choices and moral dilemmas, we often discover something about ourselves and each other. **How to get the most out of this event?** **Finish the Book:** Please attend only if you've completed the book. Spoilers will flow freely, and the richest discussions come from those who've made the full journey. **Ground it in the Text:** Bring your interpretations, but anchor them in what's actually on the page. Quote passages. Reference scenes. Let the author's words guide us. **Respect & Openness:** Every interpretation matters. Make space for quieter voices. Challenge ideas, not people. Stay curious rather than defensive. **Why a Fiction Book Club?** **Explore the Human Condition:** Fiction lets us inhabit lives we'll never live, forcing us to confront questions about identity, morality, love, and loss. **Sharpen Your Thinking:** Close reading develops critical thinking—noticing what the author chose to include, exclude, and how the story is told matters as much as what happens. **Deepen Connections:** Discussing characters' choices and moral dilemmas creates surprisingly intimate conversations with fellow readers. **Who is this event for?** * You find yourself thinking about books long after you've finished them * You want more from book discussions than "I liked it" or "I didn't" * You're curious how others interpret the same story differently * You value thoughtful dialogue over debate ️✨ * You're looking for meaningful connections with fellow readers **What's in it for you?** * **Fresh Perspectives:** Discover interpretations you'd never have considered alone * **Deeper Understanding:** Unpack themes and symbols that enrich your reading * **Genuine Connection:** Bond with others over shared literary experiences * **A Space to Think:** Slow down from the noise and engage with ideas that matter **Ready to dive deeper into stories that matter?** Join us for an evening where fiction becomes a gateway to understanding ourselves and each other. ✨ **We really hope to see you there!** **About Deeper Connections** We have a mission at Deeper Connections to improve the quality of people's lives through conversation. All our events are centred around the concept of connecting deeply, because we believe we all deserve to be seen, felt and understood for who we really are. To have the 'deeper conversation' approach when relating with others can change our lives and can change the world. **Our Values** * **Respect:** Treat everyone with kindness and consideration. ❤️ * **Open-mindedness:** Be open to different perspectives and ideas. * **Active Participation:** Share your thoughts and engage in meaningful discussions. ️ **Staying in touch** Interested in finding out about all the events sooner than on Meetup or staying in touch beyond the events, you can join our WhatsApp channel and community using [Deeper Connections WhatsApp Channel](https://whatsapp.com/channel/0029Vb6CBAdIN9ijrEYdv33z) [Deeper Connections WhatsApp Community](https://chat.whatsapp.com/EqGsmF3021RKTwBpGcuR80) **Keep This Event Free** If this event brings you something meaningful, you can help others access the same transformational experience. Whether it's £5 or £15, every contribution keeps these events accessible to everyone in our community. You'll find a QR code on your conversation sheet during the event, or you can contribute here #SupportYourCommunity [Ko-Fi](https://ko-fi.com/deeperconnections) [Buy Me A Coffee](https://buymeacoffee.com/deeperconnections) [PayPal](https://www.paypal.com/ncp/payment/DDSNCCFCYUEB2)

Our next Experimentation London Meetup will take place on **Wednesday, 20th May 2026**. You **must** sign up on the [Experimentation London website](https://www.experimentationlondon.com/) to purchase your ticket and be allowed entry due to health and safety! We have a fantastic lineup of speakers, including: Paula Sappington, Sr. Director, Experience Design Research at Hilton: "Synchronized Success: The Evolution of Hilton’s Research and Experimentation Program" Second speaker to be announced soon... To help us manage the space's capacity (and ensure we have the right amount of food and drink for everyone), please sign up for your ticket on our [Experimentation London website](https://www.experimentationlondon.com/). \-\-\- **Location** *Central London location - see full address and details on the [Experimentation London website](https://www.experimentationlondon.com/)* \-\-\- **Agenda** 6:00 PM - Welcome drinks, pizza and networking 6:30 PM - Introductions 6:40 PM - Paula Sappington 7:10 PM - Short break 7:30 PM - TBC 8:00 PM - More Networking 8:30 PM - Official end \-\-\- **Event & Speaker Guidelines** * No Sales Pitches: Our group is a space for genuine connections and learning. Tell stories. * Respect and Open-Mindedness: Embrace diversity, treat everyone with respect, and value different perspectives. * Community Spirit: Engage positively to build a supportive and collaborative community.

Join us for a special Friday night version of TEiP ST PANCRAS. Open minded discussions and the opportunity to learn from other people's perspectives and life experiences. This episode will explore the topic of 'PERSONALITY' by way of three original thought experiments (posted in the comments below on the day of the event). We'll meet at the beautiful Betjeman Arms in St Pancras Station. **The event start time is 7:30PM, rather than our usual 7:00PM.** Spaces are limited and tickets sell out fast, so get your ticket early if you want to be there! **THOUGHT EXPERIMENTS** \- posted in the comments below on the day of the event **[SUBSTACK](https://experimentsingroupwisdom.substack.com/)** \- read more about this community and other related stuff **[INSTAGRAM](https://www.instagram.com/thoughtexperimentsinpubs/)** \- see what we look like \(including The People of TEiP project\) **[WHATSAPP GROUP](https://chat.whatsapp.com/DapwAXpnOHO5DRYThobpe4)** \- stay in the loop **The idea:** A chance to meet and talk meaningfully about thought provoking topics. **How we'll do it** (timings approximate): * 7:00pm - Arrive at The Betjeman Arms. You can access the pub either from the street (entrance to the right of The St Pancras Hotel entrance) or via St Pancras Station (entrance from the upstairs train platforms). We'll be in the private dining room - ask at the bar if you can't find us. * Organise ourselves into small groups (3-4 people per group) * Have a look at the **thought experiments** (announced on the day of the event) * 7:15 - First rotation begins - Talk about the first thought experiment, but feel free to veer off topic. * 7:35 - Optional reshuffle: swap groups, move on to the second thought experiment. * 8:00 - Optional reshuffle: swap groups, move on to the third thought experiment. * 8:25pm - Wrap up - hear about upcoming events, feedback/requests for future meetups. * 8:30 Meetup ‘ends’. But feel free to carry on conversations. We have the room until 10pm and usually a lot of us stay until then :-) **Notes on the general atmosphere**: * The vibe is to let conversation flow rather than stick strictly to one topic. * While we'd like to talk about 'meaningful things', we also see the value in lighter topics, so don't worry about not being 'deep' enough! * Feel free to suggest ideas for future Thought Experiments in Pubs meetup groups, both in terms of structure and topics to discuss. **Where we'll meet**: This group will be at The Betjeman Arms. The nearest Tube station is King's Cross St. Pancras. You can access the pub either from the street (entrance to the right of The St Pancras Hotel entrance) or via St Pancras Station (entrance from the upstairs train platforms). We'll be in the private dining room - ask at the bar if you can't find us. **Who should come**: Everyone! We believe that the more perspectives, the richer the conversation. This group is not about being experts in Philosophy, it is about *doing* philosophy. That is, bringing our various life experiences and lenses on the world to group discussions about the human experience, the nature of reality... etc.... I'm so looking forward to meeting & talking with you in this beautiful location :-) If you would like to further support these meetups, please [subscribe to the newsletter](https://experimentsingroupwisdom.substack.com/) and [follow us on instagram](https://www.instagram.com/thoughtexperimentsinpubs) :-) Thank you!

If AI tools are already becoming part of your daily life, this dinner is for you. Explore AI over dinner at a Michelin-listed London restaurant. Tools, opportunities and real conversation. **Meet2Click Curated Conversations** Each Meet2Click Curated Conversation dinner centres around a carefully chosen topic or shared interest, designed to spark thoughtful conversation and meaningful connection. **Curious about how AI is changing our lives — and want to explore it in a relaxed dinner setting?** Artificial Intelligence is evolving rapidly. New tools, ideas, and breakthroughs are reshaping how we work, create, and think. Instead of abstract debate, this evening is about sharing what we’re discovering in real life. Two days before the dinner, guests will receive a short, accessible overview of interesting AI tools — simply to spark ideas. At the table, we’ll explore: • Is AI making us smarter or lazier? • What is the most exciting real-life use of AI right now? • What should humans protect in an AI-driven world? No technical background required. **Launch Season Benefit** During our initial Meet2Click dinners, guests will enjoy **up to 50% off food** at the restaurant. This introductory benefit is available for a limited launch period. Food and drinks are paid individually, directly with the restaurant. **Details** Location: La Trattoria 15 Cromwell Place, SW7 2LA London La Trattoria is a highly rated, intimate Italian restaurant in South Kensington, with a menu designed by Michelin-starred chef Alfredo Russo. **Date: 21 May 2026, 19.30h** **Ticket price:** £15 per person *(includes your seat and contribution to the evening — food and drinks ordered and paid individually at the restaurant)* Seats are intentionally limited to encourage meaningful conversation and genuine connection. Just an open, relaxed exchange of ideas over dinner. **Additional Information:** Photos or videos may be taken during the event for promotional purposes. Should you wish to opt out, please notify the host upon arrival, and your preferences will be respected.

This month we're celebrating the TENTH anniversary of the London Fabric User Group - having started life as the London Power BI User Group TEN years ago. We'd love you to join us at the offices of the aptly named Tenth Revolution to help us celebrate. # TENTH ANNIVERSARY CELEBRATION WITH CHRIS WEBB Chris has presented at the user group every year in May to celebrate our anniversary, and we didn't want this year to be any different. **Power BI under the bonnet**: monitoring queries and refreshes using Workspace Monitoring, Log Analytics, Profiler and DAX Studio When you're performance tuning a slow Power BI report or refresh you need to know what happens inside the engine, and the good news is that the Power BI engine can give you all kinds of detailed information on its internals. But how do you get access to this? How can you understand it? In this session you'll find out: how you can get (almost) the same information on internals from Workspace Monitoring, Log Analytics, SQL Server Profiler and DAX Studio and when to use which; which engine events are relevant to queries and which ones are relevant to refreshes; and how you can interpret this information for tuning. **Agenda** 18:30 - Welcome, drinks, pizza & networking 19:00 - Main Session 20:00 - Help us celebrate at a local pub (details to be confirmed on the night) **Venue** Tenth Revolution offices in London. Aldgate House, 33 Aldgate High St, London EC3N 1DL Please provide your first and last name when registering for the event, as this is provided to building security to allow you entrance into the venue.

We love a good chat. Come and join us at Table 45

Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

Join us for our May Book Club gathering where we will come together to discuss *[Cantoras](https://caroderobertis.com/books/cantoras/)*[ ](https://caroderobertis.com/books/cantoras/)by [Caro de Robertis](https://caroderobertis.com/bio/) in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.

**Building a great product is one thing—building momentum behind it is another.** Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations. In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch. You’ll walk away with insights on how to: * Build and sustain momentum across teams * Adapt to changing priorities without losing direction * Scale products thoughtfully in complex environments Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward. Come connect, learn, and swap stories with fellow product professionals. \-\-\- Food and drinks will be provided by Switchbox, our generous host. Free parking will be available at the front and back sides of the Switchbox Office.

## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL

Let’s meet and wander the galleries! General admission on Sundays is free.

Who else is ready to sit outside? Join us for a casual chat over coffee & tea at Grandview Grind! Come out and meet some new people, enjoy your favorite drink, and make some new friends!