CRM/Customer Relationship Management

**The Secret To Building Lasting Relationships** Have you ever experienced a relatio ship that soured into bitter or unresolved co ict? Have you ever attempted to connect with Someone and seen your efforts come to nothing? What if you could resolve any upset and restore harmony? What if you could build positive relationships that last? **Relationships Determine Your Happiness And Success** For some people, creating and sustaining meaningful relationships is effortless, but for many others, it is a complex struggle that poses significant challenges. Whether your focus is on intimate relationships, friendships, or professional business relationships, there are certain fundamentals that make any relationship more meaningful and long-lasting. On this meetup you will learn some of the vital breakthroughs about the inner workings of human relations and how to confidently build lasting and rewarding relationships with anyone around you. Your happiness is connected to your ability to connect with others. Attend this meetup and positively transform your relationships with others. Please ask for Pam. If this time and date is not suited to you SMS Pam on 0405 648 822

theWould you like to know the true cause of DEPRESSION? Would you like to be the best version of yourself? The truth is, there is a reason why we get overwhelmed with these emotions of feeling depressed and alone and feeling as though life is too hard to cope with. In this seminar, you will learn the following: * The discovery of and complete anatomy of the Reactive Mind. * The painful experiences, or engrams, contained in the Reactive Mind command one to act irrationally against their own wishes and goals. * The complete procedure to discover and eradicate these harmful experiences so they never affect you again, revealing the one person you've always wanted to know. You.

Join us at Eltham Leisure Centre for a FREE fun-filled Walking Football Mixed Gender Session, brought to you by Walking Football 4 Health Victoria. This event is designed for anyone looking for a low impact sport to stay active, be part of a welcoming community, and most importantly have fun. Our friendly host, Paul, will be there to introduce you to walking football, ensuring a safe and engaging experience. Don't miss out on this opportunity to engage in sports, socialise, and promote a healthy lifestyle in a welcoming community environment. There is no cost for this program. Sign up now and be a part of this exciting Walking Football Session. If you wish to contact the organiser, Mick directly, you can do so on: 0430 163 550 Email: info@wf4hvictoria.org.au Website: [Walking Football | Walking Soccer | Walking Football 4 Health](https://wf4hvictoria.org.au/) Facebook: [Walking Football 4 Health Victoria Group | Facebook](https://www.facebook.com/groups/wf4healthvictoria)

**Aim:** Create A.I / Machine Learning projects ... optionally with Robots **Web-site: [https://ai-ml-robots.github.io](https://ai-ml-robots.github.io)** **Discussions: [https://tinyurl.com/ai-ml-robots-discussions](https://tinyurl.com/ai-ml-robots-discussions)** **Pre-meeting catch-up:** 6:00 pm at **[Grill'd Burgers, 127-133 Swan St, Richmond](https://maps.app.goo.gl/N6QBydEVo1JW6ctn9)** ... great opportunity for casual discussion and especially for newcomers to get acquainted with the group ***(our table will have orange traffic cones)*** **Activity:** Using [Google Colab](https://colab.google) and [Aiko Services](https://github.com/geekscape/aiko_services), we will build a project ... where the details will be provided / updated a couple of weeks prior to the meet-up date. **Agenda:** **7:00 pm sharp at 415 Church Street, Richmond** \- 7:00 pm ML software "guided" build session using Google Colab \- 9:30 pm Projects show and tell: ad\-hoc for anyone to contribute \- 9:45 pm Tidy up room \- 10:00 pm Hard stop \! **Please bring a laptop, as these are hands-on build sessions.** Just think of a laptop as a robot without wheels or legs ! If you are a newcomer to Machine Learning or robotics, you are still very welcome. If you do have a robot, please bring it along !

Join us at Selkirk Stadium, Ballarat for a FREE fun-filled Walking Football Mixed Gender Session, brought to you by Walking Football 4 Health Victoria. This event is designed for anyone looking for a low impact sport to stay active, be part of a welcoming community, and most importantly have fun. Our friendly hosts, Gwen and Donny, will be there to introduce you to walking football, ensuring a safe and engaging experience. Don't miss out on this opportunity to engage in sports, socialise, and promote a healthy lifestyle in a welcoming community environment. There is no cost for this program. Sign up now and be a part of this exciting Walking Football Session. If you wish to contact the organiser, Mick directly, you can do so on: 0430 163 550 Email: info@wf4hvictoria.org.au Website: [Walking Football | Walking Soccer | Walking Football 4 Health](https://wf4hvictoria.org.au/) Facebook: [Walking Football 4 Health Victoria Group | Facebook](https://www.facebook.com/groups/wf4healthvictoria)

**Struggling with study or learning? You’re not alone.** This meetup suits people at all levels of study skill. Too many children, teenagers, and adults find studying difficult—not because they lack ability, but because they were never taught **how to learn**. This meetup introduces the basics of **Study Technology**—a practical, proven approach that shows how learning really works and how to overcome common study barriers. It applies to children, teens (and parents), teachers, and adults alike. You’ll discover simple, effective methods to improve understanding, confidence, and performance—whether at school, work, or online. Teachers and parents often see rapid improvements in both behaviour and results. Yes, it *is* possible to improve study performance—in just **five easy steps**. If you can’t attend in person, online options are available. **Join us and learn how to study effectively—once and for all.** See you at the meetup, **Pam** When learning clicks, confidence follows.

☕ Let’s grab coffee and talk about life as it is. Sometimes we’re not stuck. Sometimes we’re adapting, healing, rebuilding, or simply trying to continue while reality keeps changing around us. This meetup is a gentle space to reflect, share experiences, and explore what continuation looks like through different stages of life. No pressure. No judgement. No expectation to have answers. Just meaningful conversations with thoughtful people. 🌊 Why come? • Reflect on where you are right now • Share your experience or simply listen • Explore dreams, uncertainty, pressure, healing, and change • Connect with kind people navigating their own paths • Leave with a little more clarity, or a little less pressure Bring: Yourself. Curiosity. And wherever you currently are.

I'm hoping I can put together a small, curated group of women in committed relationships who are intentional about the life they're building. I'm putting myself out there — I'm building something (an app) designed for committed and pro-active couples. I am really excited about the idea, but before I build more I want to sit down with real people and hear what they actually think. I have a list questions that I want to talk through it together as a group, and I genuinely want your honest feedback — the good, the bad, and the "have you thought about this?" moments. Brighton library. 6 girls. 1 hour. Coffee on me. If you're the kind of person who thinks about your relationship proactively — not because anything's wrong, but because it matters — I want to meet you. You'll also get to meet other local girls who are in committed relationships and think the same way. That overlap alone I feel is worth showing up for. My name is Veronika, I'm 25. My partner is Gabriel. We've been together four years and we live in the Bayside area. I love goal setting and living intentionally and this is me putting myself out there — and I'd love to meet you. If this sounds like your kind of afternoon, please join below.

**Unpacking Red Hat Summit 2026: OpenShift, Virtualization, and the AI-Ready Enterprise** The Red Hat Summit in Atlanta was loaded with a ton of new stuff - product launches, tech updates and real world stories. Come join us at the meetup where we have 5 speakers giving a rundown of relevant updates. * Simon will discuss AI Token Economics and AI/ML updates. * Sam will deliver an update on the Summit experience. * Ben will cover Developer News * Nick will present the OpenShift roadmap * Mohan will share several Customer Stories. Look forward to seeing you there. Pizza and drinks available early. Doors at 5:30pm for 6pm start. OpenShift Meetup team

**Join us at the Melbourne Biz Apps User Group: Launch Event!** 🎉 We've been working hard behind the scenes, and the day is finally here. Come celebrate the launch of Melbourne's newest Biz Apps community with us. **🎤 Featured Session: Vendor Onboarding Agent with Copilot Studio** *Presented by Dharanidharan - Microsoft MVP, Engineering Lead* Vendor onboarding is one of those processes that quietly eats hours — manual document checks, back-and-forth approvals, risk assessments done in spreadsheets. There's a better way. Dharanidharan will walk us through how to build an enterprise-grade AI agent that handles vendor onboarding end-to-end, from document upload through to automated risk assessment and manager and compliance approvals. Everything tracked. Everything auditable. **Built using:** * Copilot Studio for conversational onboarding * AI Builder for automated document extraction * Power Automate for risk scoring and approvals * Dataverse and model-driven apps for full auditability This is a reusable pattern for anyone working with document-heavy, compliance-driven processes. Real architecture. Real implementation. **⚡ AI Bytes** Before we dive in, we've got some fun community activities lined up to get you inspired, warmed up, and ready to geek out. Come ready to participate! **🍕 Food, Drinks and Networking** Good food, good drinks, and good people, and we'll have plenty of time on the night to mingle, connect, and meet your fellow Biz Apps practitioners in Melbourne. **This event is for you if you:** * Work in Power Platform, Dynamics 365, or Copilot Studio * Want to see how AI agents are being built in the real world * Are curious about intelligent automation at enterprise scale * Just want to meet other Biz Apps practitioners in Melbourne We can't wait to see you there! 🙌

Join us for an engaging evening at the next Melbourne Databricks User Group Meetup! We have a great line up of speakers for the night who will be sharing their learnings from implementing Lakebase on Databricks as well as unpacking some of the latest feature announcements on the platform. **Speakers;** * **Shreya Sharma**, Solution Architect at Databricks: *A tour of Databricks' serverless Postgres for operational apps and AI agents and the headline features (branching, autoscaling, scale-to-zero, horizontal reads). Then a rundown of what's shipped in the last few months — Lakehouse Sync (Postgres → Delta CDC), scale-to-zero as the default, customer-managed encryption keys, and OTLP metrics/logs.* Why Attend? The Databricks User Group is your chance to: * **Learn from experts**: Hear about the latest Databricks developments and best practices directly from industry leaders and experienced practitioners. * **Network with peers**: Connect with other data professionals in Melbourne who are passionate about data, AI, and analytics. * **Share knowledge**: Engage in discussions, ask questions, and exchange ideas with other members of the community. Event Details: * **Venue Host**: Vivanti Consulting, Level 20, Tower Five, 727 Collins Street, Docklands, VIC 3008 * **Date:** Thursday 11th June, 2026 * **Timing**: 5:30pm-8pm * **Catering and Drinks provided** RSVP today to secure your spot and feel free to invite colleagues or friends interested in Databricks and data-driven innovation. We look forward to seeing you there!

Join us at our monthly networking drinks in May at our new venue, **Village Belle, St Kilda.** *(Please note a ticket is now required to attend this event, these can be purchased via this link [here](https://www.eventbrite.com.au/e/social-drinks-for-creative-professionals-tickets-1989803804744?aff=oddtdtcreator&keep_tld=true)). You can read more on this below.* Welcoming all professional visionaries, creators and artists in the Melbourne entrepreneur and creative scene. You may be a musician, writer, photographer, designer, model, dancer, comedian or perhaps you run a business in the creative field or anything in between. The Creative Hustle is a social events group aimed at providing a hub for the professional artists, creatives and entrepreneurs of the Melbourne creative and arts scenes! **(Please only attend if you fall in to these categories! There are plenty of other social meetups for people who do not have a creative hustle.)** You know those conversations that just light you up? Make you remember why you started this journey and inspire you? This is where you’ll find them. This group is more than just networking, it’s about meeting people who are on a similar journey to you where you can share your experiences to support each other, make genuine friends and perhaps find some people to collaborate with too! Creativity can be bombarded by digital interactions, and require us to spend hours alone to work on our craft, often leading many people to mental health issues and feelings of isolation and loneliness. The Creative Hustle believes in the power of genuine friendships and human connection. As creatives, we know that some of our greatest inspirations and collaborations stem from the bonds we form with one another. This group is equally about social networking as it is business. It’s time to stretch outside the comfort zone to forge new pathways in your profession all while building lasting friendships that enrich our lives in ways that only real connections can. **NOTE ON TICKETS:** I have always run Creative Hustle events for the last 3 years+ for free, and my mission has always been to keep them accessible for creatives. However I sacrifice time away from clients on Thursday nights, meaning that whilst keeping it accessible for others I haven't been able to keep it viable for myself. Moving forward, to keep it viable, cover costs of running the event, book better venues, help manage numbers and continue to attract people who are serious about what they do, I will be introducing a small fee. For this event your $20 ticket gets you a drink on entry (most house beer, wines and spirits are about $14-$15 at Village Belle) and the rest will be split across the above. Thank you for your understanding! This format is very loose! Sometimes we follow, sometimes we let the conversation flow - it largely depends on sound levels at the venue: 15 min - General networking & social chat 30 min - 45 min - Round table intros: space for each person to share their creative endeavour for 1 min 15 min - Conversation & discussion cues (let’s chat on some deep topics with a stranger ) 15 min - general networking & social chat I’m excited to meet you all! I know that coming to a meetup and meeting new people can feel scary for some people but we are a very welcoming and open group and can’t wait to meet new people. Most people that come to our events don’t know anyone! Life is better with great people in it! Shoot me a message if you have any questions or just want a point of contact before your first meetup **Definition of a Creative Hustle:** Something that you are pursuing either as a side business, full time business or professional/semi professional that involves you creating something from nothing. If you are a: Musician, Dancer, Fashion Designer, Photographer, Videographer, Graphic Designer, Actor, Interior Designer, freelancer, business owner, work for a company within the arts industry, or anything else I have missed that qualifies as creative, then this Meetup is for you. Please respect that this is a group for people who put their heart and souls in to their work, and not just a group anyone can come to for networking unless you fall into the above categories. Please message if unsure. Look forward to meeting you at our next event! \*\*\* **CODE OF CONDUCT:** 1. You have a creative hustle which means you are pursuing something which requires you to create, and you are pursuing this professionally as your full time business, side business, you work in a creative industry or because you love it. 2. All members will show respect to other members and patrons in the meetup/event/venue. Respect can be shown by not boxing people out of conversations, welcoming all new and old members, not continuously interrupting people, not continuously speaking over the top of others, respecting someone’s personal space and boundaries. 3. You must consider others in conversation and ensure it is two-sided, you may equally talk about your creative hustle as much as you are willing to ask somebody about theirs. 4. We encourage each other on our journeys and ask someone if they are open to advice before giving it. No one likes being told what they should do! 5. This is not a group or event to be used for dating. Contacts can be made on the basis of friendship or networking. 6. If anyone is made to feel uncomfortable for any of the above reasons, they should contact me directly. 7. People will not attend who are unwell, even if it is just a cold. People in this group rely on their health to show up to self-employed work, please do not put that at risk by showing up unwell. 8. Anyone who is understood to be breaching any of the above rules may be removed or banned from the group within reason. Some people may be given a warning, or if more serious, no warning will be given and people will be instantly removed. Thank you all for your understanding and I look forward to seeing you at the next event.

Hello everyone ,let me start by giving you one of my favourite quotes, "Success is an organised activity". Today we are going to be talking about Business Management . Business management at its core involves the actions of planning, organising, leadership and understanding the difference between good and bad control. We are going to be taking a look at these aspects and see how they fit into your business. An understanding and mastery of the concepts will give you an edge over others in your industry and set you up on the road to success. If for any reason you can not make it contact us on 0405 648 822, and we will organize a free one-on-one briefing with you I hope to see you there ! Cheers Tim and Pam

In this hands-on workshop, you'll go from zero to a fully deployed multi-agent system on AWS — no prior AgentCore experience needed. We'll build a real multi-agent research assistant, step by step: \- Deploy your first AI agent using the Strands framework and BedrockAgentCoreApp — running in the cloud in minutes \- Orchestrate multiple agents with the A2A \(Agent\-to\-Agent\) protocol\, a cloud\-agnostic standard that lets agents discover and call each other securely via IAM \- Connect external tools — wire in PubMed via MCP Gateway\, deploy a citation manager as a Lambda function\, and expose your own MCP server By the end you'll have a working orchestrator agent that routes queries to a search specialist, calls real APIs, and manages citations — all running on AgentCore Runtime with proper IAM permissions and CloudWatch observability. What to bring: \- Laptop with Python 3\.11\+ and AWS CLI installed \- An AWS account \(free tier works for most of the workshop\) Skill level: Intermediate — some Python and basic AWS familiarity helpful. No prior agent development experience required.

Attend a free seminar on how to have successful and lasting relationships. At this seminar you will learn: How to spot and handle negative and toxic relationships. How to get through the "rough patches" in a relationship. How to choose the right people to work with. The three things that make or break any relationship. How to make a good relationship great. All are welcome. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. Hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.

This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

## 🤝 Host Information A co-hosted event by ProductTank Columbus & Women in Product Columbus 💡 About the Workshop AI adoption is stalling across organizations — not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge. This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow. Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption — no guesswork required. 🛠️ What to Bring Laptop: Fully charged and ready to go. AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!) 🍕 Logistics & Perks Food & Drink: Pizza and drinks provided! Parking: Plenty of free spaces available on-site. ###

You're invited to Indiana D365 User Group Meeting Wed Jun 10, 2026 2-4 PM Agenda (sessions may change time slots before the meeting.) 2 Welcome 2:10 Stratgies for successful testing - Carla Teasdale from Wilmuth Solutions 2:50 Building Power Apps in an AI world using Claude Code demo - Natalie Roberts from Leaf Software Solutions 3:30 Everything you need to know about Quality in BC - Derek Bohman, BC Consultant 4:00 Closing Notes 4:10-5 Networking Social at Upland Brewing at Clay Terrace (walk over) Link Information to join remotely below [https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWRkNmQ1NWMtN2E0Mi00ZDU4LThmNzMtMDdlODMwMDNkMGMz%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7](https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWRkNmQ1NWMtN2E0Mi00ZDU4LThmNzMtMDdlODMwMDNkMGMz%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d) Tap on the link or paste it in a browser to join

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com