CRM/Customer Relationship Management

Hi all. here is an opportunity for you to practice your 1 on 1 conversational skills. You may want to practice eye contact, humour, overcome anxiety, listening, talking or simply want more social practice and exposure to grow your skill / confidence. This is a great event if you wish to pre practice or prepare for dates. This is a 2 people sit down event at Hawke and Adderley Park. RSVP to this event page and I will inbox you to confirm the time and place! Sam

We are excited to host Pavel for our next Melb.NET event where we discuss PR Reviews and how we can reduce the bottleneck effect they have on our development velocity! **Agenda:** * 5:30pm arrival - Food and drinks provided in-person * 6pm kickoff - Welcome & Introduction and few words from our Sponsors - 10 min * 6:10pm - Session 1 * 6.45pm - Session 2 **Session 1:** Breaking the PR Review Bottleneck by [Pavel Oborin](https://www.linkedin.com/in/poborin/) Pull request reviews are often the biggest bottleneck in software delivery, especially for distributed teams. What takes minutes to write can sit for days waiting for review, killing development velocity. The open source world has solved this at scale. Major projects like Kubernetes, Rust, and React coordinate thousands of contributors with sophisticated review strategies that go far beyond traditional approaches. This session explores proven techniques from leading OSS projects and how to adapt them for your teams: early design alignment, automated reviewer assignment, merge automation, cultural process shifts, velocity metrics, and modern workflow patterns. You'll leave with practical strategies to eliminate review bottlenecks and measurably improve your team's delivery speed. **Session 2:** How to achieve PR Flow in Messy Legacy Codebases by [Alex Phomphoukhao](https://www.linkedin.com/in/aphomphoukhao/) Exploring how we improved PR flow in a complex legacy .NET codebases. Covering metrics, workshop-driven changes, and how AI tools like GitHub Copilot and CodeRabbit helped reduce review load and speed up delivery. **Hosts:** * [William Liebenberg](https://www.linkedin.com/in/william-liebenberg/) \- Microsoft \.NET MVP \| Consultant at Arinco * [Bron Thulke](https://www.linkedin.com/in/bronthulke/) \- Microsoft \.NET MVP \| CTO / Co\-Founder at YouLi * [Bill Chesnut](https://www.linkedin.com/in/billchesnut/) \- Microsoft Azure MVP \| Consultant at SixPivot * [Tama Waddell](https://www.linkedin.com/in/tama-waddell/) \- Consultant at Arinco **Sponsors:** We have some amazing sponsors that help make this event possible: * [Arinco](https://arinco.com.au/) \- Venue\, Food and Drinks **Location:** In-Person at Arinco Melbourne. Level 6 / 440 Collins Street, Melbourne CBD 🗣 Apply to speak now: [https://bit.ly/melb-dotnet-cfp](https://bit.ly/melb-dotnet-cfp)

**Welcome to 'GENESIS' - The Generative AI Filmmaking Networking Event!** ***THIS MAY BE A LIMITED EVENT - PLEASE MAKE SURE TO RSVP.*** This group is for individuals interested in exploring the intersection of generative AI technology and movie making. Whether you're a filmmaker eager to discuss movie production, a technician looking to collaborate, or simply wishing to learn more and discuss AI in film, this group is for you! Join us at the Emporium food court (located behind Grill’d Burger Restaurant in the CBD, not near Melbourne Station) to discuss AI technologies, workflows, productions, AI ethics, government responsibility and more. After 7pm, we continue the evening with Happy Hour drinks at a nearby bar and a chance to grab dinner together. Feel free to bring friends interested in AI filmmaking; it’s a great way to introduce new faces to our expanding network. RSVP to help us gauge attendance and become part of a growing network of film professionals and enthusiasts. Though the event begins in the afternoon, the relationships you build here can last well into the night and beyond. At 7 PM, we move to The Carlton Club, a five-minute walk away, where we continue networking in a more formal rooftop setting over drinks and food. This change of venue offers an ideal environment to keep conversations flowing. We want to foster a supportive network for creativity, film and television production, and collaboration between the world of cinema and AI. Connect with like-minded individuals and explore the exciting world of generative AI filmmaking together at GENESIS.

The leadership versus management discourse often characterises leadership as good and management as bad. But managing work is vital to protect people from burnout, ensure work is valued, and resolve problems both inside and outside the team. With the movement for self-managing, some organisations are seeking to remove the explicit Manager role, but without systems in place that can sometimes create a vacuum. We will touch on what managing actually entails and examine an example of a system that can be used with or without an explicit Manager - creating an opportunity to experiment with self-management, or simply make it easier for a Manager (or Leader) to have the right conversations with the right people. **Meet your Speaker - Mel Kendell, all about change** *Always thinking of how things could be better* Mel has had many roles in transformations, products, and projects - basically anything that smacks of change. She is also a co-host of this meetup!

**Register now to attend! =>** [https://konfhub.com/ksug-au-2026-05-06](https://konfhub.com/ksug-au-2026-05-06) **<=** **Latest promotions** discovered by our community! * **40%** OFF **[Linux Foundation](https://mf1.ksug.ai)** bundles Code: **FOURTH26AI** * **25%** OFF **[FinOps X Day](https://ksug.ai/discount/?tab=events&ref=meetup)** Code: **KSAIX26899** * Missed **75%** off [LF / CNCF](https://lf.ksug.ai/)? [Get Notified](https://ksug.ai/?notify&ref=meetup) for next BIG drop! We're excited to welcome you to the upcoming **KSUG.AI Australia Meetup** — happening both in-person at at Amazon and online via [Zoom](https://linktr.ee/ksug.ai)! 🎉 We're actively seeking more awesome K8s and AI topic speakers! 👉 [https://speaker.ksug.ai](https://speaker.ksug.ai) **Agenda and topics preview:** * Food, drinks and Socializing * Welcome / Introductions by the Organizers @**[KSUG.AI](https://ksug.ai/?ref=meet)** * **Topic 1:** Unlock GenAI inference anywhere with Amazon EKS Hybrid Nodes and Nvidia DGX by **[Frank Fan](https://www.linkedin.com/in/frankfan7/)**, Principal Container Specialist SA @**[AWS](https://aws.amazon.com/)** * **Topic 2:** I Came for the Kubernetes. The AI Did the Kubernetes by **[Olga Mirensky](https://www.linkedin.com/in/olgamirensky/),** Sr. SRE @**Ping** Identify * **Lighting Talk:** From Zero to Episode 1: Building a Content Pipeline With Claude Code by **[Eva Ng](https://www.linkedin.com/in/evang2/)**, Founder @**GMIG** * **Quiz time:** nice swags giveaways Food and drinks will be provided between **5.30 and 6 pm** on a first-come, first-served basis. This is a great opportunity to learn and network with our peers. Thanks to our sponsors @**[Amazon](https://aws.com/)**! **[Register here](https://konfhub.com/ksug-au-2026-05-06) to secure your spot!** See you all there! **Location:** Amazon MEL12, Level 13.304 [555 Collins St, Melbourne VIC 3000](https://maps.app.goo.gl/Kbi13GZqj2zDqDz2A) 👉 Join our [Discord](https://discord.com/invite/Rp9WzYyKua) and [WhatsApp](https://chat.whatsapp.com/D9a9IDiCS7U4cqQ0Sh60cz?mode=gi_t) for latest update! 🔖 𝐎𝐧𝐠𝐨𝐢𝐧𝐠 𝐃𝐢𝐬𝐜𝐨𝐮𝐧𝐭𝐬: ☸ 30% OFF **[Kubernetes](https://lf.ksug.ai/)** Certs - Code: **30K8SUG** ☸ 20% OFF **[FinOps](https://ksug.ai/finops)** Certs - Code: **KSAI_20** 𝐖𝐡𝐲 𝐖𝐞 𝐃𝐨 𝐓𝐡𝐢𝐬: ✅ Learn 𝐅𝐀𝐒𝐓𝐄𝐑 ⚡ ✅ Certify 𝐒𝐌𝐀𝐑𝐓𝐄𝐑 💰 ✅ Grow 𝐒𝐓𝐑𝐎𝐍𝐆𝐄𝐑 💪 𝟐𝟎𝟎,𝟎𝟎𝟎+ follow **[KSUG.AI](https://ksug.ai/?ref=meet)** 🔥 [linktr.ee/ksug.ai](https://linktr.ee/ksug.ai) *By registering, you consent to the management of your personal information in accordance with KSUG.AI Meetup's [Privacy Policy](https://k8sug.ai/privacy). Additionally, you agree that our sponsors may contact you.* **[KSUG.AI](https://ksug.ai/?ref=meet)** is an independent community and not affiliated with or endorsed by CNCF. Kubernetes, K8s, Kubestronaut are registered trademarks of The Linux Foundation.

CBD Business Owners Network is a professionally facilitated networking experience designed specifically for business owners who are serious about building meaningful connections and growing their business. This is not a typical large, unstructured networking event. The focus is on **quality conversations, genuine relationships, and long-term business growth**. **What This Event Is About** We bring together a small group of business owners in a relaxed, structured environment to: * Build strong professional relationships * Create opportunities for referrals and collaboration * Have real conversations about business growth * Connect with like-minded business owners in Melbourne There are **no presentations and no sales pitches** — just focused, high-quality networking. **What to Expect** * A curated group of business owners (not a large crowd) * Structured introductions to help you connect with the right people * Open networking and meaningful conversations * A relaxed and welcoming environment * Opportunities to build long-term referral relationships **Who Should Attend** This event is ideal for: * Business owners and decision-makers * Consultants, service providers, and entrepreneurs * Professionals looking to grow through referrals and partnerships This event is designed **for business owners only** **Why Attend** If you’re looking for a networking environment that is: * Not overcrowded * Not overly sales-driven * Focused on real connections and growth …then this is for you. **Contact** If you have any questions or would like to know if this is the right fit for you: **Rakesh Singh** PinnacleEdge Business Coaching 0423 804 123

🚀 **Build Your Own CNCF Observability Stack: Hands-On Workshop** Join us for a practical, end-to-end workshop where you’ll build a modern observability stack from the ground up using industry-standard CNCF tooling. In this session, you will learn to set up metrics with Prometheus, visualize and analyze data with Grafana, instrument your application using OpenTelemetry, and implement distributed tracing with Jaeger. You’ll also apply best practices for collecting, managing, and interpreting telemetry data. This is a fully hands-on session, so come ready to build, break, and learn. By the end, you’ll have a working observability stack and a clear understanding of how to instrument and monitor your own applications in real-world environments. 🛠️ No prior observability experience required, but basic familiarity with containers or cloud-native concepts will help. **A laptop is required to participate.**

After another run of sold-out events, we’re bringing the industry’s top operators back together in Melbourne for two days of high-level, actionable marketing. This isn’t a generic business or startup event. Everything is focused on one thing: **what’s actually working in digital marketing right now**. Across the two days, you’ll see real campaigns broken down step-by-step — from AI-driven strategies and paid media scaling systems, to SEO in an AI-first world, content that converts, and marketing systems that drive revenue. No fluff. No recycled theory. Just proven strategies you can implement immediately. You’ll be joining 250+ marketers, founders, and operators in Melbourne for what will be a fast-paced, high-value two days. Full details available here: [www.digitalmarketersaustralia.com](http://www.digitalmarketersaustralia.com) **Your ticket includes:** * 2 full days of content (9am–5pm both days) * DMA Networking Night with all attendees (drinks included) * Presentation slides from every session post-event **You’ll walk away with practical strategies in:** * AI tools for marketing and automation * SEO in an AI-driven landscape * Paid ads across Meta, Google, TikTok and more * Growth systems and scaling frameworks * Content and short-form video that converts * Email and conversion optimisation * Personal branding and founder-led marketing * UGC and creative strategies And a lot more. If you’re serious about staying ahead in 2026, this is where you need to be.

We’re excited to announce our next **Melbourne MLOps Community Meetup** of the year! This one is right out of a sci-fi blockbuster. We are going to explore the AI landscape from **humanoid robotics** in Aged Care, something the team at Andromeda is actively trying to achieve, to the rise of agentic AI **as a teammate** in Software Delivery. DO NOT miss this chance to see how the world is changing right before your eyes. **🎤 Speakers** We’re thrilled to introduce: **\- Jason Chan**, Head of Machine Learning *at* Andromeda. Jason is a jack of all trades in the ML/Software engineering domain. He’s a rare talent who seamlessly pivots from leading elite defense autonomy teams at BAE Systems to architecting **enterprise MLOps** and teaching Deep Generative Models for **Stanford Online**. In his talk, *Making a Machine Feel Like a Character, and Other Hard Problems at Andromeda Robotics* Jason will explain how they are building a companion robot for aged care. A character that a resident is happy to see. **\- Farzad Khodadadi**, Principal Engineer *at* Catapult Sports. Farzad is a seasoned engineer with over 15 years of experience delivering enterprise-scale, cloud-native technology solutions. Specialising in the design and architecture of enterprise IoT platforms, he leads high-performing engineering teams while shaping long-term technical strategy. He will share his wisdom on utilising **Agentic AI** in Software Delivery in his talk: *From Tool to Teammate: Agentic AI in Software Delivery*. **Networking** The Melbourne MLOps Community is committed to fostering a space where AI/ML engineers and practitioners can connect, exchange ideas, and build meaningful relationships. Come ready to discuss: * The tools you’re experimenting with * Trends you’re seeing in ML and MLOps * Challenges you’re tackling * Ways to find peer support We’ll have food, drinks, and the perfect space for great conversations — so feel free to bring along anyone interested in ML, MLOps, or AI more broadly. **Agenda** 🍕 **5:30pm** – Networking, drinks & food 🙋 **6:00pm** – Welcome 🎤 **6:10pm** – Presentation by Jason ❓ **6:30pm** – Questions for Jason 🎤 **6:40pm** – Presentation by Farzad ❓ **7:00pm** – Questions for Farzad 🍻 **7:10pm onwards** – Networking, drinks & food We’re looking forward to seeing you there! **P.S.** If you can’t make it in person, we’ll be streaming the event via Google Meet. Google Meet link: [https://meet.google.com/fxh-hpsg-ryt](https://meet.google.com/fxh-hpsg-ryt)

**Important Note:** the venue requires a guest list in advance. To lock in your spot, please message me on LinkedIn with your full name and email address after you have registered on Meetup. Once you've doen both of these, you’re in. LinkedIn: [https://www.linkedin.com/in/matthewstuckings/](https://www.linkedin.com/in/matthewstuckings/) If you’re building something and wouldn’t mind doing it around other switched-on humans, come join us for a relaxed co-working day at **United Co. Fitzroy**. **Location:** https://unitedco.com.au/contact-us/ No formal agenda. No awkward icebreakers. Just good people, decent coffee, and focused work. ☕ **Loose plans on the day** *10:00–11:00am* Coffee, chat, and a quick “what are you working on?” round. After that, everyone settles in and gets on with their own work. *12:30–1:30pm* Optional tag-along lunch nearby if you feel like stretching your legs. **What to expect** • A mix of founders, consultants, marketers, and side-project builders • Light conversation, real work • Space to focus without being isolated You can network as much or as little as you like. **Who this is for** • People actively building something • Those who enjoy thoughtful conversation • Anyone who prefers productive days over scrolling at home **Details** Location: United Co. Fitzroy Capacity: 25 people Cost: Free Please RSVP only if you genuinely intend to attend. Spots are limited. Bring your laptop, your to-do list, and something meaningful to move forward.

🌺 **Online Speed Dating — Built for Burnaby Singles Who Mean It** You don't need to be outgoing. You don't need experience. You just need to be curious, open, and genuinely interested in meeting someone worth keeping around. This isn't casual. The people here are ready for something serious — a real relationship with a real person who lives nearby. Runs entirely on Zoom. Private one-on-one rounds with Burnaby locals who are in your age range. No venue, no dress code, no awkwardness. **Select your age group to register:** - Ages 18-32: [Register Here](https://tempodating.com/product?productId=481.0&productType=onlineSpeedDating&city=Burnaby&groupurlname=seek-sincere-relationships-through-group-outings&ar=18-32&face_v=3.0) - Ages 30-46: [Register Here](https://tempodating.com/product?productId=481.0&productType=onlineSpeedDating&city=Burnaby&groupurlname=seek-sincere-relationships-through-group-outings&ar=30-46&face_v=3.0) - Ages 40-58: [Register Here](https://tempodating.com/product?productId=481.0&productType=onlineSpeedDating&city=Burnaby&groupurlname=seek-sincere-relationships-through-group-outings&ar=40-58&face_v=3.0) - Ages 55+: [Register Here](https://tempodating.com/product?productId=481.0&productType=onlineSpeedDating&city=Burnaby&groupurlname=seek-sincere-relationships-through-group-outings&ar=55+&face_v=3.0) 🔔 Heads up — clicking RSVP here is not enough. Please register through your age group link and finish the personality quiz to lock in your spot. --- **How to get started:** 1. Click your age group link above, register, and fill in the short personality questionnaire. 2. Log into Zoom when the event starts. Works in browser, no downloads required. 3. Meet Burnaby singles in short back-to-back rounds, all matched to your age group. 4. Once it's over, you'll find out who felt the same — then it's yours to take forward. Spots are intentionally small so everyone gets real time to connect. If you've been waiting for the right moment — this is it.

Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.

Practical AI for Power BI Developers A year ago, “agentic AI” was mostly hype for Power BI teams. Today, it deserves your undivided attention. For Power BI pros, there is now a real opportunity to reduce repetitive development work, accelerate delivery, and help developers do more, but only when strong DataOps practices are in place to make AI workflows effective. This session is a no-nonsense introduction to effective AI patterns for Power BI and Fabric development. Along the way, we will make sense of the growing pile of terminology, including skills, plugins, hooks, and MCP. You will see examples of how modern AI tooling can help with development tasks across Power BI and Fabric, along with the prerequisites, guardrails, and DataOps principles needed to use it responsibly. Whether you're burned out on AI hype or already using Copilot CLI daily, this session will show you the foundations that are finally making AI-assisted development genuinely useful.

Attend a free seminar on how to have successful and lasting relationships. At this seminar you will learn: How to spot and handle negative and toxic relationships. How to get through the "rough patches" in a relationship. How to choose the right people to work with. The three things that make or break any relationship. How to make a good relationship great. All are welcome. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. Hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

Do toxic people weigh you down? Affect your happiness? How can having toxic relationships affect your Health? And moreover, how can you spot them before it’s too late? Attend this in-person meeting to find out how to spot these people and remove their negative emotions from your life. This event is hosted by The Dianetics and Scientology Life Improvement Center in Central Ohio.