CRM/Customer Relationship Management

Enjoy brunch at historic Pentridge

Two thirty-minute presentations followed by Beer & Pizza Speakers: ## From Bits to Collisions: Breaking and Defending Railway OT This session introduces **OT-Security-Lab**, a hands-on railway SCADA/PLC security lab that shows how cyber attacks can create real physical impacts. By simulating safety logic, control registers, and legacy protocols like Modbus TCP, the lab demonstrates how attackers can manipulate OT systems without exploits or malware. It also highlights how Blue Teams can detect these behaviors, helping bridge the gap between IT security and real-world OT environments. Bio: Christian Azuero is a cybersecurity specialist and Technical System Consultant at BMM Testlabs with over five years of experience across firewall auditing, threat detection, DFIR, and regulatory compliance. He designs hands-on Blue-Team and CTF learning environments, including the Hacker Escape Room platform used by students and cybersecurity communities across Australia. Christian holds an MSc in Network & Security from Monash University and multiple industry certifications, and is passionate about making cybersecurity and OT education accessible, practical, and fun.

**Estrela do Mar** Inc is a Not-for-Profit organisation and this is a ticketed event, however don't let the investment be in your way, **please reach out** if you are experiencing financial difficulties to learn how can you contribute. Find out more at **[our](maracatu.org.au)** website. Workshops are held every Tuesday night at the Multicultural Hub in Melbourne, opposite the Vic Market. As the front door is locked after hours, please walk to Victoria Street, and turn right. You will find the door to Maracatu workshops on the right hand side just after Yarn Strong Sista. We teach **rhythm, song & movement** at regular workshops. Our style is traced through the lineage of groups (or "nations") such as **Maracatu Aurora Africana, Maracatu** **Estrela Brilhante**, **Maracatu** **Leão Coroado**, and others. We share a **living tradition of maracatu locally** to promote **social inclusion, break cultural barriers, and facilitate community building** & **engagement**. * **No musical experience** is required * **All instruments provided** * Not suitable for **children** Come along to learn & play this exhilarating rhythm. Please arrive at 6.25pm. The workshop will start at 6.30pm. \*\*Tickets: [https://events.humanitix.com/maracatu**](https://events.humanitix.com/maracatu**) $30 workshop or $20 concession Packages and Membership available

Come along and join in a relaxed evening of dev and tech talk, drinks and dinner.

Tuesday nights just got better! Join us at **600 Little Collins St, Melbourne** for a **free beginners Bachata class** — the smooth, stylish Latin dance that’s taking over Melbourne. No partner, no pressure — just good vibes, great music, and easy-to-follow moves that anyone can learn. **Here’s what to expect:** * Step-by-step Bachata basics (no experience needed) * A super chill, welcoming crowd * Music that makes you *feel* like you’re on holiday **Location:** The Salsa Foundation, 600 Little Collins St, Melbourne **Time:** Tuesday 6 PM — arrive a few minutes early to check in ️ **Cost:** Free (bookings required — limited spots!)

Join Us for Physio-Led Outdoor Mat Pilates! To our Abbotsford & Kew community Bring your mat, bring a friend, and join us this Sunday. Whether you donate or simply attend, you’re helping create something meaningful. A 45-minute Physio-Led Pilates for a Cause ‍♀️ session on Sunday, Feb 22 at Yarra Bend Park, Kew. It’s a gentle outdoor Pilates class guided by Gemma, a physiotherapist and founder of Micromovements. The session supports mental health awareness, with all proceeds going to SANE Australia Let’s move together No pressure at all — just sharing in case it sounds like something you’d enjoy (Please bring your own mat!)

Andrew Herd is facilitator of the KM Landscape, a volunteer effort to capture the broad vocabulary of KM and related terms and reduce the confusion around shared concepts around the world in our discipline. As part of this work, some amazing and diverse thinking has been shared and out of that Andrew started to realise that a lot of knowledge concepts can be boiled down to two distinct areas: transactional and relational. He started with the DIKW pyramid with Data and Information being transactional and Knowledge and Wisdom being Relational but he has take the concept far beyond there and this month we are kicking off the year getting our heads around why automating the transaction world with AI might leave some pretty big gaps to fill and what we are KM professionals can do about it. This event is hybrid with Andrew joining online from Belgium. Thanks again to MinterEllison, who host the amazing space we meet in each month. **Session Details:** * **Date & Time:** 6:00pm AEDST, Fourth Wednesday of each month * **Format:** Virtual session on Teams * **Agenda:** * 6-6:30 pm networking * 6:30-7:45pm exploration of the topic * 7:45-8pm wrap up * 8pm dinner for those interested. KMLF has run monthly, almost uninterrupted since 1998, serving the Victorian Knowledge Management community with close ties to Change Mgt, Records Mgt, Information Governance and Academic communities.

**Important notice - Please use this link to register for the meetup** **https://luma.com/w01uummz** **Site Reliability Engineers vs Platform Engineers: Who Owns What?** Join us for a dynamic panel discussion exploring the evolving landscape of infrastructure and operations roles in modern tech organizations. As companies scale and technology stacks grow more complex, the lines between Site Reliability Engineering (SRE) and Platform Engineering can blur, overlap, or diverge entirely depending on organisational needs. This session brings together practitioners from both disciplines to unpack the core responsibilities, shared territories, and distinct ownership areas of each role. But here's where it gets interesting: ownership boundaries vary dramatically across organizations. At some companies, SREs build the platform. At others, Platform Engineers handle production reliability. Many teams share responsibilities for Kubernetes, observability tools, infrastructure as code, and deployment automation. Company size, maturity, culture, and technical stack all influence how these roles are defined and what each team owns. Our panelists will discuss real-world examples of how their organizations have drawn these boundaries, where collaboration is essential, where conflicts arise, and how to think about structuring these teams for success in your own context. Whether you're an SRE, Platform Engineer, engineering leader, or simply curious about these evolving disciplines, you'll leave with clarity on the distinctions, insights on common patterns, and practical perspectives on making these roles work together effectively.

Welcome back for 2026. We're kicking off with a talk by [Caitlin Blackwell](https://www.linkedin.com/in/caitlin-blackwell-8328a623/), Head of Product from Seek who'll share real life stories of getting a product live with AI and the learnings along the way. Caitlin Blackwell is a Head of Product for SEEK across APAC where she leads a team of PM across the homepage feed, search and job pages to help candidates get great jobs and drive high quality placements for hirers. She has worked in a range of ecommerce and SaaS companies as well as being at SEEK for a long time. She resides on a farm on the famous Great Ocean Road in Victoria, Australia where a large garden, a dog and 100 acres of bush keep her busy. **Our amazing sponsors are Easygo** Bio: [Easygo](https://www.linkedin.com/company/easygo-au/?originalSubdomain=au) is the Australian powerhouse behind the world’s biggest online casino, as well as pioneering a creator-first online streaming platform with over 50 million users. Fuelled by an ambitious mission, our culture of collaboration invites industry visionaries, innovators, and disrupters to drive the future of entertainment forward.

Join Us for Physio-Led Outdoor Mat Pilates for a cause! To our Abbotsford & Kew community Bring your mat, bring a friend, and join us this Sunday. Whether you donate or simply attend, you’re helping create something meaningful. A 45-minute Physio-Led Pilates for a Cause ‍♀️ session on Sunday, Feb 22 at Yarra Bend Park, Kew. It’s a gentle outdoor Pilates class guided by Gemma, a physiotherapist and founder of Micromovements. The session supports mental health awareness, with all proceeds going to SANE Australia Let’s move together No pressure at all — just sharing in case it sounds like something you’d enjoy (Please bring your own mat if you do!)

### **The Vibe** Are you curious about AI and automation, or are you already building complex workflows in **n8n**? Join us for a casual, after-work gathering in the heart of the Melbourne CBD. This is an "open floor" event—no rigid slides or formal pitches. Just a group of locals grabbing a drink and talking about how we use n8n to reclaim our time and supercharge our businesses. ### **Who This Is For** * **The Curious/Newbie:** If you’ve heard of n8n but haven't started yet, come see what’s possible. No question is too basic! * **The Pro/Builder:** Share your latest "Agentic" workflows, swap tips on self-hosting, or help troubleshoot a tricky expression. * **The Business Owner:** See how Melbourne SMEs are using automation

Welcome to 2026!! We need a second speaker please - if you are doing anything cool let us know Melbourne(at)serverless.org.au and we can get you on the agenda! Even for a future month if you are not quite ready yet. THANKS TO MANTEL GROUP for sponsoring the location & refreshments again! Thanks also to PROGRAMMABLE - we have tickets to give away for people who attend the meetup this month! Please get in touch ASAP if you would like to talk at a future event, send us an email at Melbourne(at)serverless.org.au for more info! First time speakers are more than welcome and we can provide you assistance if you need with your presentation beforehand. Please reach out Melbourne(at)serverless.org.au. It can be a regular talk, lightning talk, demo, workshop, whatever is your thing our community will love it - as long as it is serverless related! Venue: MANTEL GROUP, Level 2, 452 Flinders St. Melbourne Look for the signs! Agenda 5:30 PM - Doors Open! 6:00 PM - Welcome from the organizers / housekeeping 6:05 PM - **"Build vs Buy - how LLMs are shifting the scales" - By Liam Johnston, Lead Consultant, V2 AI** This talk examines how LLMs are fundamentally changing the build vs buy calculus. Through a real project - a crossword generator using AI for clues and algorithms for word-fitting across 300k words - we'll explore why projects that were impossible side quests two years ago are now weekend builds. 6:35 PM - Pizza & Networking 7:00 PM - **"Middle age serverless – Step Function maturation" by Warwick Wilson from the Department of Transport and Planning.** Warwick will share some updates on his AWS Step Functions in spatial data distribution systems which he presented a couple of years back. It looks very interesting! 7:30 PM - Networking and finish the Pizza! 8:00 PM - Door Close, see you next time!

Please join the Columbus Atlassian Events Team for an evening program where we show you how we are using the Atlassian tools to track, manage and collaborate with others on our hobbies, From Jira & Confluence and Lego, to Tabletop gaming and Trello to miniature painting and Jira. Join the Columbus Atlassian leaders as they walk you through how the Atlassian tools enhance their passion projects.   We'll go over space structures, lessons learned as we built and tracked our project and how it helped us organize group adventures.   Looking forward to sharing our fun with you!Please take note of the New Location and Time of the event. Pay Parking can be found on street, and in locations marked. Agenda --- Speakers Kimberly Deal - Columbus Atlassian User Group Leader Greg Sprowls - Columbus Atlassian Community Leader Kevin Stanley - Columbus Atlassian User Group Leader Moderators Kimberly Deal - Columbus Atlassian User Group Leader Greg Sprowls - Columbus Atlassian Community Leader Kevin Stanley - Columbus Atlassian User Group Leader Hosted By Kimberly Deal, Atlassian User Group Leader Kevin Stanley, Chief Everything Greg Sprowls, Agility Lead --- Global Partner Atlassian (http://atlassian.com) Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality. For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries. --- Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-columbus-presents-for-the-love-of-atlassian-using-atlassian-to-manage-your-passion-projects/.

This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.

Attend a free seminar on how to have successful and lasting relationships. At this seminar you will learn: How to spot and handle negative and toxic relationships. How to get through the "rough patches" in a relationship. How to choose the right people to work with. The three things that make or break any relationship. How to make a good relationship great. All are welcome. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. Hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.

Have a small business? Ever wish you could just ask some questions around how to grow your business, get more customers or just know what the freak you are doing with sales? Now is your chance!! Every month we are hosting the "Ask an Expert" at the Columbus Metro Library, Main campus. I will be there to answer your Sales related questions. Drop-in for sales coaching designed to help small business owners, entrepreneurs, and sales professionals sharpen their sales approach. Whether you have questions on how to refine your pitch, are looking to close deals more quickly, or are working on building better client relationships, Smashing Your Sales Goals Coaches are here to help. Drop-in to get expert insights, actionable strategies and real-time solutions to grow your business and generate higher profits. Drop-In Sales Coaching is FREE + OPEN to the public. No appointment needed. First come, first served. EPIC Learning created. Accelerate Columbus supported.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

Come chat about Atlassian tools and best practices at the Reynoldsburg Sunny Street Cafe and Breakfast is on Atlassian! Let's get the day started off with breakfast with your ACE Leaders! We're always excited to talk about Atlassian Products, share our knowledge and hand out swag! Come chat with us about new product news and anything you are working on within the Atlassian product stack. This is a great opportunity to come see what we are all about, hear new business news and share with other Atlassian users your questions and experiences. We'd love to see new and old friends come out to chat and learn about Atlassian! Agenda --- Moderators Kimberly Deal - Columbus Atlassian User Group Leader Kevin Stanley - Columbus Atlassian User Group Leader Greg Sprowls - Columbus Atlassian Community Leader Hosted By Kimberly Deal, Atlassian User Group Leader Kevin Stanley, Chief Everything Greg Sprowls, Agility Lead --- Global Partner Atlassian (http://atlassian.com) Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality. Partner Atlassian --- For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries. --- Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-columbus-presents-rise-and-shine-with-atlassian-reynoldsburg-4/.