CRM/Customer Relationship Management

**In-person event!** ## **The Reality Check** 90% of organisations are seeing some value from AI, but there is a massive gap between the “experimenters” and the “performers.” Most are stuck in Pilot Purgatory—burning through budgets while boards demand proof of return. *** ## **The Session** We’ve bought out from the United States, **Laks Srinivasan** (CEO, Return on AI Institute) to share with our market the global research the Institute has undertaken and published in Harvard Business Review along with the great AI Native offering for Enterprises from AI-Native by Scaled Agile. 1. **The Research:** Laks Srinivasan (CEO, Return on AI Institute) breaks down a global study of 1,000+ executives. He’ll share the “Value Gap” data—revealing exactly what distinguishes organizations winning with AI from those just spending money. 2. **The Blueprint:** We’ll dive into the Scaled Agile AI-Native system. This isn’t just about tools; it’s about the [AI-Native Foundations](https://prettyagile.com.au/course/ai-native-foundations) and [Change Agent](https://prettyagile.com.au/course/ai-native-change-agent) and [Leading the AI-Native Organisation](https://prettyagile.com.au/course/ai-native-leader). Frameworks that rewire how teams work, from prompt fluency to enterprise-scale workflows and how Executives lead AI Native Enterprises. *** ## **The Mix** **5:00 pm Welcome drinks + nibbles** **5:30 pm Data & Strategy:** * Laks presents the Harvard Business Review global research featured findings and the AI Money Map. **6:00 pm Group Jam** * A facilitated “unfiltered” discussion. We’ll explore how to move from scattered AI insights to an executable, AI-Native strategy. **6:30 pm Mingle with drinks + nibbles** *** ## **What’s in it for you?** * **Executives:** Get the metrics and “Board-ready” data to justify AI spend. * **Leads/Agilists:** See the AI-Native Change Agent roadmap to scale AI beyond small pilots. * **Engineers/PMs & Teams:** Learn how to redesign workflows to be “AI-First” without losing agility with AI-Native Foundations.

We are hosting another "Super Night" on Tuesday, 12th May 2026. We will hear from: **Akanksha Malik will discuss Foundry Toolkit Discoveries:** The Foundry toolkit has been evolving rapidly, and with new extensions and features come new possibilities — and new things to discover. This session shares a guided tour through recent toolkit additions, exploring what's changed, what's new, and what's worth paying attention to. **Ronak Vachhani will show us what's new in Fabric:** There are a lot of new features in Microsoft Fabric. Join Ronak, a Cloud Solution Architect at Microsoft, to hear about the new features and announcements. **Come and share pizza, great conversation and free learning.** Schedule: 5.30-6.00 Pizza and Networking 6.00-7.30 Interactive sessions Teams link: [https://teams.microsoft.com/meet/48853399287851?p=m5rSbulYjgJ9AkN3tD](https://teams.microsoft.com/meet/48853399287851?p=m5rSbulYjgJ9AkN3tD "Meeting join")

**Estrela do Mar** Inc is a Not-for-Profit organisation and this is a ticketed event, however don't let the investment be in your way, **please reach out** if you are experiencing financial difficulties to learn how can you contribute. Find out more at **[our](maracatu.org.au)** website. Workshops are held every Tuesday night at the Multicultural Hub in Melbourne, opposite the Vic Market. As the front door is locked after hours, please walk to Victoria Street, and turn right. You will find the door to Maracatu workshops on the right hand side just after Yarn Strong Sista. We teach **rhythm, song & movement** at regular workshops. Our style is traced through the lineage of groups (or "nations") such as **Maracatu Aurora Africana, Maracatu** **Estrela Brilhante**, **Maracatu** **Leão Coroado**, and others. We share a **living tradition of maracatu locally** to promote **social inclusion, break cultural barriers, and facilitate community building** & **engagement**. * **No musical experience** is required * **All instruments provided** * Not suitable for **children** Come along to learn & play this exhilarating rhythm. Please arrive at 6.25pm. The workshop will start at 6.30pm. \*\*Tickets: [https://events.humanitix.com/maracatu**](https://events.humanitix.com/maracatu**) $30 workshop or $20 concession Packages and Membership available

## **The Reality Check** 90% of organisations are seeing some value from AI, but there is a massive gap between the “experimenters” and the “performers.” Most are stuck in Pilot Purgatory—burning through budgets while boards demand proof of return. *** ## **The Session** We’ve bought out from the United States, **Laks Srinivasan** (CEO, Return on AI Institute) to share with our market the global research the Institute has undertaken and published in Harvard Business Review along with the great AI Native offering for Enterprises from AI-Native by Scaled Agile. 1. **The Research:** Laks Srinivasan (CEO, Return on AI Institute) breaks down a global study of 1,000+ executives. He’ll share the “Value Gap” data—revealing exactly what distinguishes organizations winning with AI from those just spending money. 2. **The Blueprint:** We’ll dive into the Scaled Agile AI-Native system. This isn’t just about tools; it’s about the [AI-Native Foundations](https://prettyagile.com.au/course/ai-native-foundations) and [Change Agent](https://prettyagile.com.au/course/ai-native-change-agent) and [Leading the AI-Native Organisation](https://prettyagile.com.au/course/ai-native-leader). Frameworks that rewire how teams work, from prompt fluency to enterprise-scale workflows and how Executives lead AI Native Enterprises. *** ## **The Mix** **5:00 pm Welcome drinks + nibbles** **5:30 pm Data & Strategy:** * Laks presents the Harvard Business Review global research featured findings and the AI Money Map. **6:00 pm Group Jam** * A facilitated “unfiltered” discussion. We’ll explore how to move from scattered AI insights to an executable, AI-Native strategy. **6:30 pm Mingle with drinks + nibbles** *** ## **What’s in it for you?** * **Executives:** Get the metrics and “Board-ready” data to justify AI spend. * **Leads/Agilists:** See the AI-Native Change Agent roadmap to scale AI beyond small pilots. * **Engineers/PMs & Teams:** Learn how to redesign workflows to be “AI-First” without losing agility with AI-Native Foundations.

\*\* Important RSVP [here](https://www.aicamp.ai/event/eventdetails/W2026051322) (Due to room capacity and venue security, it's required to pre-register at the link for admission). RSVP on Meetup is turned off. **Description:** Join us for a community-led developer event focused on AI-assisted coding with GitHub Copilot. This event brings together developers to explore practical workflows, real-world use cases, and hands-on experiences using GitHub Copilot. Whether you are new to GitHub Copilot or already using it, this event will help you better understand how to apply AI-assisted coding techniques in everyday development. **Tech Talk: GitHub Copilot in Practice** **Speaker:** Scott Holden (Microsoft) **Tech Talk: LLMs, GitHub, and Copilot: Concepts, Capabilities, and Practical Use** **Speaker:** Shehr Yar (G42) **Speakers/Topics:** Stay tuned as we are updating speakers and schedules. If you have a keen interest in speaking to our community, we invite you to submit topics for consideration: [Submit Topics](https://forms.gle/JkMt91CZRtoJBSFUA) **Sponsors:** We are actively seeking sponsors to support AI developers community. Whether it is by offering venue spaces, providing food, or cash sponsorship. Sponsors will not only speak at the meetups, receive prominent recognition, but also gain exposure to our extensive membership base of 5,000+ AI developers in Melbourne and 500K+ worldwide.

Being known, felt, and seen is a deep longing most of us have. Yet, revealing ourselves without blaming, withdrawing, or over‑explaining can be challenging and some things are left out of conversation - sensations, emotions, impulses and desires… This workshop is about becoming more aware of what is happening inside us in real time when we engage with others, developing the communication skills, and finding the courage to speak from that place in a way that deepens connection. Through a series of experiential games, we will explore how to bring more honesty, clarity and aliveness into relationships by: * Revealing more of ourselves and the things we don’t normally share in different forms, and discover the impacts on us and on others * Using the aliveness of the present moment * Taking more ownership of our own experience * Expressing ourselves in ways that brings closeness * Reflecting on the meaning we make of words **TICKETS** Tickets start at $30. We’re committed to accessibility and offer further discount if money is a real barrier to attending. [Book here](https://momence.com/Mysore-Melbourne/Fundamentals-of-Authentic-Relating---Self-Expression/130448893) **FUNDAMENTALS OF AUTHENTIC RELATING** Fundamentals of Authentic Relating (AR) happens every 3rd Saturday of the month. It’s for people who want to bring more awareness, honesty, and connection into their relationships. Anyone curious about personal growth, wanting more ease and connection in their interactions, interested in improving their relational skills, or wishing to gain a formal understanding of AR frameworks and mechanics. Sessions are themed and we’ll begin by exploring how to notice what is happening inside (Feb), followed by listening more deeply (Mar), developing curiosity (Apr), expressing oneself with clarity and courage (May), and navigating boundaries and conflict with care (June). **YOUR FACILITATOR** Guillaume has been training in Authentic Relating since 2020, and most recently with ART international (level 4 facilitation certification). He facilitates online and in-person AR workshops for corporates, training institutions, mental health organisations (Menergy, Island of Men), and at private events and festivals (Confest, Renaissance). After 15+ years in leadership positions in the corporate world, Guillaume’s focus is now in the relational arts (Authentic Relating, Circling, Non Violent Communication) and therapeutic modalities (counselling, Gestalt psychotherapy). He is the founder of [Relational Spaces](https://relational-spaces.com/) where he supports others in their personal growth both through individual sessions and group facilitation, and the co-creator of Intentional dinner, a space for human connections and a meal.

**SINGLES WORKSHOP: Who Am I *Being* in Relationship?** *Facilitated by Jane Roder – International Author Holistic Sex & Relationship Counsellor* Are you curious about the role you play in relationships and how that shapes the love and connection you experience? Join us for a beautiful, nurturing, experiential 2-hour workshop designed specifically for singles who are ready to explore themselves more deeply in connection with others. This is more than a workshop—it’s an opportunity to expand your awareness, open your heart, and discover new ways of relating with authenticity and presence. In this workshop you will: * Become more aware of how you show up for yourself and others * Deepen your capacity to open your heart * Discover new authentic ways to relate to others * Experience the power of presence and genuine connection * Connect with relationship-minded singles in a safe nurturing space * Enjoy a relaxed social gathering after the workshop **Who This Is For:** This workshop is ideal for singles who are: * Open to personal growth and self-discovery * Interested in conscious relationships * Ready to connect in a more meaningful and authentic way **Event Details:** 📍 *Location:* Upstairs at The Tower Hotel, 686 Burwood Rd, Hawthorn East 📅 *Date:* Wednesday, 19 May ⏰ *Time:* Arrive 6:45pm for a 7:00pm start - 9pm (Socializing afterwards) 🎟️ *Investment:* $37 We aim for equal numbers of men and women Booking link: https://www.eventbrite.com.au/e/singles-workshop-who-are-you-being-in-relationship-tickets-1988050716209?aff=ebdsoporgprofile Spaces are limited to maintain an intimate and high-quality experience. Book early to avoid missing out. **After the Workshop:** Stay on and enjoy a casual social gathering—an opportunity to continue conversations and connections in a relaxed setting. Looking forward to seeing you there. Much Love!

\*\*\*\*\*THIS IS A PAID TICKETED EVENT; you can only attend by buying you ticket through the Eventbrite link here: [get your tickets here](https://www.eventbrite.com.au/e/authentic-relating-games-night-tickets-633255352807?aff=oddtdtcreator)[!](https://www.eventbrite.com.au/e/authentic-relating-games-night-tickets-1383610449099?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl)\*\*\*\*\*\*\* Also, please read all details, in this page and eventbrite page Hello everyone! You are warmly invited to this immersive evening of Authentic Relating. This event will involve fun and interactive exercises based around exploring the theme, "What is like to be in connection with myself and others?" This is a space for exploring feelings, sensations, boundaries, and self-expression through immersive exercises. This is about empathic collaboration and learning the art of expressing what is present in the moment. These beautiful practices really encourage an experience of increased depth and awareness, in a way that is sometimes not available in our everyday lives. The exercises work by creating a framework to explore communication in a non-scripted, in the moment way, which edges away from habitual patterns of relating and welcomes in more life, more breath, and more empathy. One of the benefits of practices, is that it helps with learning to become more aware of ourselves and others and how do we inter-relate. \*\*\*NOTE: It is recommended that participants have some experience introspection and shadow work, through participating in counselling, sharing circles, meditation, contemplation, yoga, or any modality that is designed to bring people into contact with their unconscious. This is stated as a duty of care, as the practices in authentic relating revolve around meeting ourselves deeply and coming into contact with how we are occurring the world. This process can be beautifully enlivening, and at times confronting, but the space is guided in such a way that it brings as much holding, and gentleness to the process as to make those courageous steps to share deeply, easier. If you are new to Authentic Relating or "AR" (as people in the community refer to it) and you have any questions or curiosities, please feel free to contact me via messenger for a chat. Also, there is a plenty of YouTube results for Authentic Relating practices. \*\*\* \*If you are experiencing financial hardship and wish to attend, please reach out and we can arrange something. \*\*please read Eventbrite details to. \*\*you cannot attend without pre-purchasing a ticket through the Eventbrite link. \*\*The doors for the event close 15 minuets after the start time, meaning, no entry is allowed once we have set the container, and spoken about the agreements, so please make the appropriate arrangements to arrive on time. About me. I've had a long history of interest in understanding my mind through various means of enquiry from Meditation, Yoga, Transpersonal Counselling, Sound Healing and Neurofeedback. In the last 8 years I have been deeply involved in the Authentic Relating movement immersing myself in practices and deriving tremendous insight into myself a growth within my own personal relationships as a result of this work. I have been facilitating groups to journey deeply into this work for the last 4 years and I am continually on a journey of getting to know myself deeper and bring artistry and humility to facilitating. The event will most likely finish on time, with a 10-minuet buffer at the end in case we go over, there will be spare time to hang around and chat after. There will also be a 15-minute break in the middle of the event, with some small snacks provided.

**Meetups for Rebels of all kinds — to connect, learn and share** This is a Social Networking event with a Masterclass with [Ari Galper](https://www.linkedin.com/in/arigalper/), Founder of [Selling With Trust](https://arigalper.com/) & Unlock The Sales Game Ari is a global authority on Trust Based Selling, the author of 7 best-selling books, and has been featured in CEO Magazine, Fast Company, and Forbes. Without sales, you have no business. This is an awesome opportunity to learn from a sales guru that approaches sales from a place of Trust. Join us for this awesome Masterclass with Ari, and get an opportunity to meet some great people like you 🙂 **Agenda:** * 5:30 - 6:30 PM (60 mins) - Get to know each other & Welcome * 6:30 - 7:15 PM (45 mins) - Sales Masterclass with Ari * 7:15 - 8:00 PM (45 mins) - More Social Networking There’s no dress code, no hard sales pitches, and no pressure — just great people and meaningful conversations ✨ 🌍 Est. 2013 – Rebel Meetups now run globally This event is free thanks to our members, partners, volunteers, and generous venues. **Hosted at [Tank Stream Labs](https://www.tankstreamlabs.com/)** **— Australia’s leading flexible workspace, venue, and business service provider** For office space, meeting room, or event space inquiries, contact rhea@tankstreamlabs.com Check out the pre-event intro **[Video here](https://unlockthegame.app.box.com/s/kdr4o0uct4t5rcbh0l0hhat526ze4fkd)** and feel free to connect with [Ari](https://www.linkedin.com/in/arigalper/) to learn more. See you there! _ **Notice:** If you Register and do not attend, Due to popular demand and limited capacity we might have to *pause your spot for future events.* Thanks for your understanding. We may be capturing content from the event to post on our socials.

**Please sign up using Luma -** https://luma.com/x9tq0e88 A series of lightening talks on the topic on **The Measurement Problem** *"Are You Measuring the Right Things? SLOs, Toil, and the Metrics That Actually Matter.* After these talks we'll open the floor for discussion and Q&A with our presenters. **SCHEDULE** **5.30pm** 🍕Doors open – food and drinks served **6:00pm** ⚡️Three talks and Q&A and discussion with speakers **7:00pm** 🍻 Networking and drinks **7:30pm** 👋 Doors close

Join us in Melbourne for an event bringing together integration architects, enterprise technologists, and AI practitioners from across Victoria and beyond. Whether you're evaluating the next generation of AI enterprise gateways or looking to deepen your network in the hybrid integration space, this is the room to be in! Venue: IBM Design Hall in Melbourne, Level 28 Hosted by: IBM Australia

Hi Architects, Welcome to our next AWS Melbourne Well-Architected User Group Meetup for 2026, including more exceptional speakers and topics! :-D At each meetup we covered off various pillars in detail, best-practices and insights from industry leaders that specialise in the Well-Architected Framework. And giving away drones, of course. Lots of drones. **Please also note that AWS Security now requests a company name and company email where it is available. If you are a student, please list your institution and your student email address at that institution 👍** We’ll be updating throughout the month with more speakers and our speakers so far this month include: * **Zé Mané, Cybersecurity Specialist** **Well-Architecting and Scaling my Life: How AI Helped Me Optimise and Thrive as a Digital Nomad in Oceania** A talk about balancing a demanding tech career, building a startup fully hosted on Amazon Web Services, and living as a digital nomad across New Zealand and Australia. * **Mystery Speaker** **Well-Architected Agents** In this talk we will go into the detail of not only the launch of the first Well-Architected agents from both AWS and other AWS partners (and what they can and can't do) but will also go through best-practice agentic architecture as verified by AWS senior architects. This month's menu will include: * Pizzas * Beer: Nastro Azzurro * Wine: Big and red 🤤 NB: Please check in up the stairs from the ground floor to the Mezzanine Level. So come join us at 5:30 for a 6pm **SHARP** start, followed by beer, wine, pizza and friendly networking after our talks :-)

Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.

Practical AI for Power BI Developers A year ago, “agentic AI” was mostly hype for Power BI teams. Today, it deserves your undivided attention. For Power BI pros, there is now a real opportunity to reduce repetitive development work, accelerate delivery, and help developers do more, but only when strong DataOps practices are in place to make AI workflows effective. This session is a no-nonsense introduction to effective AI patterns for Power BI and Fabric development. Along the way, we will make sense of the growing pile of terminology, including skills, plugins, hooks, and MCP. You will see examples of how modern AI tooling can help with development tasks across Power BI and Fabric, along with the prerequisites, guardrails, and DataOps principles needed to use it responsibly. Whether you're burned out on AI hype or already using Copilot CLI daily, this session will show you the foundations that are finally making AI-assisted development genuinely useful.

Attend a free seminar on how to have successful and lasting relationships. At this seminar you will learn: How to spot and handle negative and toxic relationships. How to get through the "rough patches" in a relationship. How to choose the right people to work with. The three things that make or break any relationship. How to make a good relationship great. All are welcome. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. Hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.

Do toxic people weigh you down? Affect your happiness? How can having toxic relationships affect your Health? And moreover, how can you spot them before it’s too late? Attend this in-person meeting to find out how to spot these people and remove their negative emotions from your life. This event is hosted by The Dianetics and Scientology Life Improvement Center in Central Ohio.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!