CRM/Customer Relationship Management

**Important notice - Please use this link to register for the meetup** **https://luma.com/w01uummz** **Site Reliability Engineers vs Platform Engineers: Who Owns What?** Join us for a dynamic panel discussion exploring the evolving landscape of infrastructure and operations roles in modern tech organizations. As companies scale and technology stacks grow more complex, the lines between Site Reliability Engineering (SRE) and Platform Engineering can blur, overlap, or diverge entirely depending on organisational needs. This session brings together practitioners from both disciplines to unpack the core responsibilities, shared territories, and distinct ownership areas of each role. But here's where it gets interesting: ownership boundaries vary dramatically across organizations. At some companies, SREs build the platform. At others, Platform Engineers handle production reliability. Many teams share responsibilities for Kubernetes, observability tools, infrastructure as code, and deployment automation. Company size, maturity, culture, and technical stack all influence how these roles are defined and what each team owns. Our panelists will discuss real-world examples of how their organizations have drawn these boundaries, where collaboration is essential, where conflicts arise, and how to think about structuring these teams for success in your own context. Whether you're an SRE, Platform Engineer, engineering leader, or simply curious about these evolving disciplines, you'll leave with clarity on the distinctions, insights on common patterns, and practical perspectives on making these roles work together effectively.

Jewellers & Crafters Social Event at CLAW Creative Studios. Sip and Network is an evening for creatives!! Join us for a relaxed night of connection, conversation and creativity. Meet fellow jewellers, share ideas and build relationships within the industry, all over a glass of wine or two. Whether you are a designer, maker or gem lover this is your chance to unwind, mingle and be inspired by like minded people. 120 Alexandra Parade, Fitzroy, Please enter through the gallery door.

### **The Vibe** Are you curious about AI and automation, or are you already building complex workflows in **n8n**? Join us for a casual, after-work gathering in the heart of the Melbourne CBD. This is an "open floor" event—no rigid slides or formal pitches. Just a group of locals grabbing a drink and talking about how we use n8n to reclaim our time and supercharge our businesses. ### **Who This Is For** * **The Curious/Newbie:** If you’ve heard of n8n but haven't started yet, come see what’s possible. No question is too basic! * **The Pro/Builder:** Share your latest "Agentic" workflows, swap tips on self-hosting, or help troubleshoot a tricky expression. * **The Business Owner:** See how Melbourne SMEs are using automation

Welcome back for 2026. We're kicking off with a talk by [Caitlin Blackwell](https://www.linkedin.com/in/caitlin-blackwell-8328a623/), Head of Product from Seek who'll share real life stories of getting a product live with AI and the learnings along the way. Caitlin Blackwell is a Head of Product for SEEK across APAC where she leads a team of PM across the homepage feed, search and job pages to help candidates get great jobs and drive high quality placements for hirers. She has worked in a range of ecommerce and SaaS companies as well as being at SEEK for a long time. She resides on a farm on the famous Great Ocean Road in Victoria, Australia where a large garden, a dog and 100 acres of bush keep her busy. **Our amazing sponsors are Easygo** Bio: [Easygo](https://www.linkedin.com/company/easygo-au/?originalSubdomain=au) is the Australian powerhouse behind the world’s biggest online casino, as well as pioneering a creator-first online streaming platform with over 50 million users. Fuelled by an ambitious mission, our culture of collaboration invites industry visionaries, innovators, and disrupters to drive the future of entertainment forward.

**Come and meet Amanda Mace and Dr Ann Knettler from GrackleDocs** GrackleDocs are touring Australia giving presentations about accessibility. They'd like to meet some A11y Allies while they're in Melbourne. **Thursday 26 February 2026** **5:30 pm** \- 7:30 pm Free to attend (food and drinks at your own cost) Reserve your seat at our table ASAP. **Location**: **[The Public Bar](https://www.transporthotel.com.au/venues/public-bar)** Transport Hotel, Federation Square. Opposite Flinders Street Station * Outdoor table for better accoustics * More accessible for people that use wheelchairs and mobility aides * Close to public transport **Menu** [The Public Bar's Drinks and Food Menu (pdf)](https://assets.transporthotel.com.au/TRANSPORT-PUBLIC-MENU.pdf) **Happy Hour** Enjoy a selection of drinks for just $10, 4pm - 6pm. * House wines (150ml) * Canadian Club & Dry * Tap cocktails * Lemon Drop cocktails * Pints of Transport Lager * Pints of Furphy Ale. **About the guests** **Amanda Mace** W3C Australasia Region office manager GrackleDocs Vice President for Australasia. Normally based in Perth, Australia. Amanda is a digital accessibility subject matter expert with more than 14 years’ experience. She is a Certified Professional of the Australian Computer Society. She leads the Australasia office and manages the GrackleAudit team, delivering manual WCAG audits for clients across the region. She works directly with organisations to lift their accessibility practice from compliance to capability. Amanda has co-authored a chapter in *Web Accessibility: A Foundation for Research* and a white paper titled *Digital Accessibility: Perceptions, Expectations and Reality*. This is an opportunity to meet Amanda in person and to get to know someone a highly skilled professional in the accessibility industry. **Dr Ann Knettler** GrackleDocs Vice President of Consulting University of Delaware Professor Normally based in Delaware, USA. Dr Ann Knettler is a global leader in digital accessibility strategy and disability policy. She has more than 17 years’ experience in higher education and corporate settings, including roles as an ADA and Section 504 Compliance Officer and Director of Disability Resources. She advises organisations on how to build access into policy, systems and culture. Ann represents the Association on Higher Education and Disability (AHEAD) on the Council for the Advancement of Standards in Higher Education (CAS), where she helps shape standards used across the sector. Ann teaches in the Doctor of Education and Master of Public Administration programs at Delaware State University and presents internationally on digital accessibility, disability rights, ableism and system-wide change. This is a rare chance to meet Ann in person and to get to know someone shaping accessibility practice at a global level.

Welcome to 2026!! We need a second speaker please - if you are doing anything cool let us know Melbourne(at)serverless.org.au and we can get you on the agenda! Even for a future month if you are not quite ready yet. THANKS TO MANTEL GROUP for sponsoring the location & refreshments again! Thanks also to PROGRAMMABLE - we have tickets to give away for people who attend the meetup this month! Please get in touch ASAP if you would like to talk at a future event, send us an email at Melbourne(at)serverless.org.au for more info! First time speakers are more than welcome and we can provide you assistance if you need with your presentation beforehand. Please reach out Melbourne(at)serverless.org.au. It can be a regular talk, lightning talk, demo, workshop, whatever is your thing our community will love it - as long as it is serverless related! Venue: MANTEL GROUP, Level 2, 452 Flinders St. Melbourne Look for the signs! 📅 Agenda 📅 5:30 PM - Doors Open! 6:00 PM - Welcome from the organizers / housekeeping 6:05 PM - **"Build vs Buy - how LLMs are shifting the scales" - By Liam Johnston, Lead Consultant, V2 AI** This talk examines how LLMs are fundamentally changing the build vs buy calculus. Through a real project - a crossword generator using AI for clues and algorithms for word-fitting across 300k words - we'll explore why projects that were impossible side quests two years ago are now weekend builds. 6:35 PM - Pizza & Networking 7:00 PM - **"Middle age serverless – Step Function maturation" by Warwick Wilson from the Department of Transport and Planning.** Warwick will share some updates on his AWS Step Functions in spatial data distribution systems which he presented a couple of years back. It looks very interesting! 7:30 PM - Networking and finish the Pizza! 8:00 PM - Door Close, see you next time!

Smashing! Try something new Interactive workshops - Become the charismatic leader Why is Smashing different to other speaking clubs? Passion!!! 1. **Everyone talks** many times during interactive workshops 2. **FAST LEARNING** 3\. Relaxed and fun **IMPORTANT: Be on time, as doors close at start time** Multicultural Hub, 506 Elizabeth St (Opposite Queen Vic Market) Level 1, RAINBOW ROOM More to come...

**🫶 Zoom Speed Dating – Designed for First Timers – Meet Real East Melbourne Singles!** **🚨 ACTION REQUIRED: RSVP Is Only Step One!** To actually attend, you need to register through your age group link below and complete the personality quiz. **Spots are capped** and we expect to sell out – register now! **🎟️ Age Group Registration Links (Click Yours Now):** - **Ages 18-32** → [REGISTER HERE](https://tempodating.com/product?productId=360.0&productType=onlineSpeedDating&city=East%20Melbourne&groupurlname=diamond-dust-love-constellation&ar=18-32&face_v=2.0) - **Ages 30-46** → [REGISTER HERE](https://tempodating.com/product?productId=360.0&productType=onlineSpeedDating&city=East%20Melbourne&groupurlname=diamond-dust-love-constellation&ar=30-46&face_v=2.0) - **Ages 40-58** → [REGISTER HERE](https://tempodating.com/product?productId=360.0&productType=onlineSpeedDating&city=East%20Melbourne&groupurlname=diamond-dust-love-constellation&ar=40-58&face_v=2.0) - **Ages 55+** → [REGISTER HERE](https://tempodating.com/product?productId=360.0&productType=onlineSpeedDating&city=East%20Melbourne&groupurlname=diamond-dust-love-constellation&ar=55+&face_v=2.0) --- 🎉 **Ready to try something new from the comfort of home?** Let's go! Speed dating online means you can be yourself in a space where you feel safe. No loud bars, no travel stress – just real conversations with real East Melbourne singles who are also looking for connection. 🎯 **Perfect for:** - Singles who prefer a safe, comfortable online environment - Singles who appreciate a guided, hosted dating experience - First-timers who want to date without the pressure of face-to-face meetings - Anyone trying speed dating for the first time - First-timers wanting a low-pressure, guided experience **How It Works** 1. **Select Your Age Range** – Click the link for your age group and sign up. 2. **Complete the Personality Quiz** – We'll match you with compatible East Melbourne singles for the best experience. 3. **Show Up on Zoom** – Grab a drink, get comfortable, and let the host guide you through each round. 4. **Enjoy the Conversations** – Each round is timed and guided so every chat feels natural and fun. 5. **Discover Your Matches** – We'll notify you of any mutual interest after the event. The rest is up to you! **Event Details** - **Format:** Hosted on Zoom – convenient, intimate & perfect for first-timers - **Location:** Your favourite spot at home – slippers optional, charm required - **Host:** Friendly host who makes first-timers feel welcome and at ease - **Vibe:** Genuine, enjoyable mini-dates with welcoming East Melbourne singles - **Accessibility:** Join from any device – laptop, tablet, or phone - **Matching:** Powered by our personality quiz for better compatibility ⭐ *"I almost didn't sign up because I was scared. So glad I did – best decision ever!"* – First-time speed dater **Frequently Asked Questions** **Is my information private?** Absolutely. Your contact details are never shared without mutual consent. **What if I don't match with anyone?** That's okay! Many people attend multiple events before finding their match. Each event is a new opportunity. **Do I need speed dating experience?** Absolutely not! This event is designed specifically for first-timers. Our host guides you through every step. --- ✨ Thousands of first-timers have found their match with us. You could be next! 🫶 ✨

Join Us for Physio-Led Outdoor Mat Pilates! To our Abbotsford & Kew community 💚 Bring your mat, bring a friend, and join us this Sunday. Whether you donate or simply attend, you’re helping create something meaningful. A 45-minute Physio-Led Pilates for a Cause 🧘‍♀️ session on Sunday, Feb 22 at Yarra Bend Park, Kew. It’s a gentle outdoor Pilates class guided by Gemma, a physiotherapist and founder of Micromovements. The session supports mental health awareness, with all proceeds going to SANE Australia 💚 Let’s move together 🌿No pressure at all — just sharing in case it sounds like something you’d enjoy 😊 (Please bring your own mat!)

Join Us for Physio-Led Outdoor Mat Pilates for a cause! To our Abbotsford & Kew community 💚 Bring your mat, bring a friend, and join us this Sunday. Whether you donate or simply attend, you’re helping create something meaningful. A 45-minute Physio-Led Pilates for a Cause 🧘‍♀️ session on Sunday, Feb 22 at Yarra Bend Park, Kew. It’s a gentle outdoor Pilates class guided by Gemma, a physiotherapist and founder of Micromovements. The session supports mental health awareness, with all proceeds going to SANE Australia 💚 Let’s move together 🌿No pressure at all — just sharing in case it sounds like something you’d enjoy 😊 (Please bring your own mat if you do!)

🌟 **A new one-on-one, personality-based connection experience** Over the years, I’ve seen how hard it can be to find people you truly click with as adults. Small talk goes nowhere, and most events don’t give you the space for real conversation. Well… here it is - a new version, more intentional, and built around something I care about : **matching people based on personality.** NOTE : THIS IS A TICKETED EVENT. LINK IN COMMENTS. RSVP ON MEETUP DOESN'T GUARANTEE YOUR SPOT. 💫 **What to Expect** This is not speed dating, and it’s not a big mixer. It’s a curated, one-on-one connection experience where you’ll meet a few people who’ve been matched to you based on personality and vibe. Expect: * A cosy, comfortable venue * A hosted structure so you’re never left awkwardly standing around * A series of guided one-on-one conversations * A relaxed atmosphere where you can genuinely be yourself * This is not dating focused event, there will be a seperate one for dating Each conversation is designed to feel natural — because the match is based on compatibility Get your tickets here - https://www.eventbrite.com.au/e/1982142483526?aff=oddtdtcreator 🧭 **Before the Event** Once you get your Eventbrite ticket, you’ll receive a **short personality test (If you have already taken the test at a previous event you don't need to do it again)**. It takes only a few minutes but helps us understand your communication style, energy, and compatibility factors. This is how we curate meaningful one-on-one pairings for the event. 🌿 **Come Join Us** If you’re tired of small talk and ready to meet people who truly fit your personality, this is for you. A warm, intentional space created for deeper conversations and genuine chemistry - whether it becomes friendship, something romantic, or just a surprisingly great chat. RSVP now — spots are kept limited to ensure quality one-on-one time.

[iHarvest Coworking Sunshine](https://iharvestcoworking.com.au/) is holding a free open day this Friday so local start-ups, entrepreneurs and small business operators can experience what co-working in our professional and contemporary office suite is all about. Come see for yourself! **Date:** Friday 27 February 2026 **Time:** 9:00am - 5:00pm **Where:** [iHarvest Coworking - L4/301 Hampshire Rd, Sunshine VIC 3020](https://share.google/k7JuK4BTXM6igsfPk) Light refreshments provided.

**🍻 The Entrepreneur Club – Last Friday of the Month Drinks** **Not your average knock-off drinks.** Join us for a monthly gathering of entrepreneurs, builders, creatives, and self-starters who believe business is more than just work, it’s a personal growth journey. Whether you're scaling something or just starting out, this is a space to meet others who think like you do. **💬 What to Expect** ✅ Real convos with people building something ✅ A place to bounce ideas, swap challenges, and share wins ✅ Opportunities to give value and get it in return ✅ Chill vibes, no pitches, just smart people in good company You don’t need a title or a polished pitch, just curiosity and the willingness to connect. **🗓 Format** **6:30pm** – Arrive, grab a drink, join a convo **8:30pm** – We wrap, or roll on elsewhere 📍 **The Oxford Scholar** We take over a corner of the bar (Back Bar or Atrium), look for the crew with ideas in one hand and a drink in the other. **🎯 This is for you if** * You want more entrepreneurial people in your life * You’re building something, or want to be * You care about growth, not just small talk Bring a question. Bring a challenge. Bring your curiosity. Last Friday of every month. Let’s make it count.

## Overview Join us in person to explore the newest AI tools, master prompt engineering, and dive into large language models! ## Join Us for Graduate Pathways in AI! Ready to dive into the world of AI? Come explore the latest tools, get hands-on with prompt engineering, and uncover the magic behind LLMs (Large Language Models). This is an in-person event perfect for grads looking to boost their AI game. Don't miss out on networking, learning, and having fun with fellow AI enthusiasts! **Agenda** 6:00 PM - 6:15 PM Arrival + food + networking Check-in, pizza/soft drinks, quick intros. 6:15 PM - 6:25 PM Welcome + session framing What you’ll learn, how to use the session, and how Q&A/breakouts will work. 6:25 PM - 6:45 PM The LLM landscape in 2026 (practical view) What LLMs are good at vs. not good at. Common workflows teams use (research, analysis, content, coding assistance). Tool categories (models, chat UIs, notebooks, agent frameworks, evaluation/testing). 6:45 PM - 7:05 PM Prompt engineering + agentic AI (live examples) Prompt structure you can reuse: role, task, context, constraints, examples, evaluation. How to iterate: compare outputs, check assumptions, reduce hallucinations, get citations/traceability. Agentic workflows: when an “agent” helps (multi-step tasks, tool use, memory) and when it’s overkill. 7:05 PM - 7:20 PM Breakout circles (small groups) 7:20 PM - 7:27 PM Resources + next steps Share resource pack: tool list, learning roadmap, project ideas, evaluation checklist. 7:27 PM - 7:30 PM Surprise + close Surprise reveal and thank you

**🌹 Discover Speed Dating Online – The Easiest Way for First Timers to Meet Someone!** **⚠️ RSVP ≠ Registration!** Your Meetup RSVP alone does **not** secure a spot. You must click your age group link below, complete registration, and finish the personality quiz. **Spots are limited** and fill fast! **🎟️ Age Group Registration Links (Click Yours Now):** - **Ages 18-32** → [REGISTER HERE](https://tempodating.com/product?productId=369.0&productType=onlineSpeedDating&city=Indianapolis&groupurlname=serene-lake-love-mirror&ar=18-32&face_v=4.0) - **Ages 30-46** → [REGISTER HERE](https://tempodating.com/product?productId=369.0&productType=onlineSpeedDating&city=Indianapolis&groupurlname=serene-lake-love-mirror&ar=30-46&face_v=4.0) - **Ages 40-58** → [REGISTER HERE](https://tempodating.com/product?productId=369.0&productType=onlineSpeedDating&city=Indianapolis&groupurlname=serene-lake-love-mirror&ar=40-58&face_v=4.0) - **Ages 55+** → [REGISTER HERE](https://tempodating.com/product?productId=369.0&productType=onlineSpeedDating&city=Indianapolis&groupurlname=serene-lake-love-mirror&ar=55+&face_v=4.0) --- 🔑 **The secret to great first dates?** Feeling comfortable. Start here! Online speed dating is perfect for first-timers. Meet like-minded local singles from the comfort of your own home – no pressure, no crowded venues, just genuine connections in a safe, welcoming environment. 🎯 **Perfect for:** - First-time speed daters ready to try something new - People returning to dating after a break who want a gentle start - Anyone trying speed dating for the first time - First-timers wanting a low-pressure, guided experience - Singles who feel more comfortable meeting from home first **Event Details** - **Format:** Live on Zoom – easy to join, private, and beginner-friendly - **Location:** Your cozy space – meet from wherever you feel most comfortable - **Host:** Friendly host who makes first-timers feel welcome and at ease - **Vibe:** Comfortable chats with Indianapolis singles in a supportive, beginner-friendly environment **How It Works** 1. **Pick Your Session** – Select the age group that fits you and register your spot. 2. **Do the Matching Quiz** – It only takes a minute and dramatically improves your matches. 3. **Log In & Relax** – Join the Zoom call and let the fun begin. Your host handles the logistics! 4. **Speed Dating Rounds** – Enjoy guided, structured conversations with friendly Indianapolis singles. 5. **Get Your Matches** – After the event, mutual matches are revealed. Start a real connection! 💡 **Top tip:** Good lighting and a tidy background go a long way on Zoom dates. ⭐ *"Way better than any dating app. Real conversations with real people. Loved it!"* – Indianapolis attendee --- ✨ First-timers welcome, always. Join hundreds of Indianapolis singles who found love online! 💕 ✨

Attend a free seminar on how to have successful and lasting relationships. At this seminar you will learn: How to spot and handle negative and toxic relationships. How to get through the "rough patches" in a relationship. How to choose the right people to work with. The three things that make or break any relationship. How to make a good relationship great. All are welcome. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. Hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.

This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.

Join us and work remotely together with like-minded UX folks. This is a last minute opportunity to get out at one of our favorites, [Junto](https://thejuntohotel.com/)! Plenty of seating is available in addition to a connected coffee shop and restaurant. I will be there 10-12 for sure, maybe longer. Feel free to come and go anytime during the day, and don't forget your charger and headphones!

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

Do toxic people weigh you down? Affect your happiness? How can having toxic relationships affect your Health? And moreover, how can you spot them before it’s too late? Attend this in-person meeting to find out how to spot these people and remove their negative emotions from your life. This event is hosted by The Dianetics and Scientology Life Improvement Center in Central Ohio.