ITIL Service Operation
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Frequently Asked Questions
Yes! Check out itil service operation events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the itil service operation events taking place this week here. Plan ahead and join exciting meetups throughout the week.
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ITIL Service Operation Events Today
Join in-person ITIL Service Operation events happening right now
Cocoaheads
Come out to Improving for our monthly iOS and Mac meetings.
This Month's Presentation:
Nothing yet. (You should volunteer).
What is Cocoaheads (http://cocoaheads.org/)?
CocoaHeads is a group devoted to discussion of Apple Computer's Cocoa Framework for programming on MacOS X and iOS (including the iPhone, iPad and Apple Watch). During monthly meetings, members present on their projects and offer tutorials on various programming topics.
What is BuckeyeCocoa (http://buckeyecocoa.org/)?
BuckeyeCocoa is a group of Objective-C/Swift developers/enthusiasts. We host monthly Cocoaheads and near-weekly NSCoder meetings in Columbus, Ohio. The meetings are free to attend.
Presentations!
Presenters welcome! We are always in need of people willing to present material. Any Swift and/or Objective-C related topic is welcome. Times can be 5 minutes (i.e. lightning talks) to a maximum of 2 hours. Interested? Contact info is on the BuckeyeCocoa website.
To volunteer for a presentation contact us at @BuckeyeCocoa on Twitter.
Follow us on Twitter! @BuckeyeCocoa (https://twitter.com/#!/Buckeyecocoa/) For more information: http://buckeyecocoa.org/
Connected Westerville Night of Networking!
Connected Westerville Night of Networking flips the script on networking, with surprises and connections that'll make you say, "Who knew networking could be this much fun?!"
Sharon Woods HIKE
Hi ladies. Let's hike the Edward Thomas, Spring Creek, and a little multi-purpose trail - approximately 4 miles.
Please bring a water bottle as needed and appropriate shoes. Meet in the Maple Grove Picnic area.
Pickleball Beginners Workshop - Columbus Ski Club
✨ **Pickleball Clinic (for all skill levels)**
**(TUES MAY 12, 7-9)**
**YOU MUST SIGN UP AND PAY PRIOR TO TUESDAYS CLINIC WITH LINK BELOW:**
[Pickleball Summer 2026 - Calendar - Columbus Ski Club](https://www.columbusskiclub.org/content.aspx?page_id=4002&club_id=686961&item_id=2948671&actr=3)
No equipment required (bring your own paddle if you prefer). Non beginners are also welcome for the clinic to improve skills and learn strategy. We will break the group into 2 to learn based on skill levels.
Come out, improve your game, and meet great people. All skill levels welcome!
Columbus Ski Club Membership is not required for the workshops. Try out the sport before committing to the 8 week league.
Level 1 Tuesdays with Salsamante Dance Academy
Salsamante Dance Academy will be at Swerve Every Tuesday Night to share the Rhythm & Energy of Bachata & Salsa.
These are Beginner Level lessons to get you comfortable and understand the two dances. Spread the Good News to all.
Swerve Dance & Fitness Complex
640 Lakeview Plaza Blvd A, Worthington, OH 43085
Bachata 7pm-8pm
Salsa 8pm-9pm
$15 - One Lesson
$20 - Both Lessons
Choose Your Movie: THE SHEEP DETECTIVES vs HOKUM at Cinemark Stoneridge!
Join us as we get together to see your choice of two VERY different movies – one sweet and wholesome – the other a terrifying folklore horror! Option 1 is the fun whodunnit-action-comedy-mystery led by Hugh Jackman, THE SHEEP DETECTIVES! Option 2 is the top-reviewed supernatural-horror-thriller starring Adam Scott, HOKUM! Here’s a description, trailer and plan for this event:
THE SHEEP DETECTIVES: Every night a shepherd reads aloud a murder mystery, pretending his sheep can understand. When he is found dead, the sheep realize at once that it was a murder and think they know everything about how to go about solving it. The film is directed by Kyle Balda and take a look at this ensemble cast: Hugh Jackman, Nicholas Braun, Molly Gordon, Hong Chau and Emma Thompson and the voices of Julia Louis-Dreyfus, Bryan Cranston, Chris O'Dowd, Regina Hall, Patrick Stewart, Bella Ramsey, Brett Goldstein and Rhys Darby. TRAILER: https://www.youtube.com/watch?v=pyZI5oM6hWk
HOKUM: In this film, a horror writer visits an Irish inn to scatter his parents' ashes, unaware the property is said to be haunted by a witch. It is written/directed by Damian McCarthy stars Adam Scott, Peter Coonan, David Wilmot, Florence Ordesh and Austin Amelio. Hokum premiered to rave reviews at this year’s SXSW Festival and is being release by Neon. It is earning a stellar 97% positive rating on Rotten Tomatoes, which calls it, “A classic haunted house story enriched with atmospheric folklore and perfectly-timed shocks!” TRAILER: https://www.youtube.com/watch?v=EVCIK_MPyhc
PLAN: For those seeing HOKUM, please purchase your ticket for the 7:00pm showing and meet inside the theater lobby at 6:50pm! For those seeing THE SHEEP DETECTIVES, please purchase your ticket for the 7:15pm showing and meet inside the theater lobby at 7:00pm! For BOTH films, we’ll plan for a pre-show bite at nearby El Vaquero! For those joining for dinner, we’ll meet at El Vaquero at 5:45pm!
Should be a couple of fun movies and a good time together, Dan
Free In-person Meeting: Unwanted Emotions & Loneliness, How to Get Over Them
This is an in-person meeting.
Did you know that unwanted emotions like loneliness, sadness, hopelessness, anger, fear, anxiety, or feelings of irritation don’t just fall on you for no reason. They are not random occurrences that simply happen to people's minds. They are definitely not chemical imbalance in your brain due to some nebulous chemical reactions by chance.
Your negative emotions are the symptoms of the painful experiences that you have which are not healed, and which are still affecting you.
The effects of these painful experiences are exacerbated by the pressures or difficulties of the other problems in your life.
For instance, let's say you are already carrying a huge load on your back, then you cannot take on much more, but, let's say something else happens to you, such as the difficulties from the Pandemic, then the resultant combined weight on you can take you over the edge, kind of like the straw that break the camel's back. When this happens, people's attention usually goes to the straw that was added, but actually the majority of the weight had come from the huge load that were already there, holding a person down and causing a person issues.
So how do you remove the huge load that was already there? How do you lighten them up? Is it possible to get rid of them?
That is what this meeting will be all about.
Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life.
Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there.
This group is created by the Dianetics and Scientology Life Improvement Center of Central Ohio.
ITIL Service Operation Events This Week
Discover what is happening in the next few days
BeComing Circle Initiates
http://photos2.meetupstatic.com/photos/event/2/a/9/6/600_348310902.jpeg
Instructor - Crow, HPS
Class fee is $30 at the door or approved exchange
RSVP with Advance pay of $25 (discounted) by PayPal on the web or by contacting Enchanted Elements (614) 437-2642.
Reservations made directly to Enchanted Elements will be added to the class list manually not online.
Private Instruction ~ Closed to the Public ~ Initiated Members Only
Please come prepared for ritual.
Blessings ~ Crow
Dinner at Highbanks Distillery Westerville
We will have dinner after our drink at the speakeasy. If people want to attend both the speakeasy and dinner please rsvp for both events.
This is the menu for dinner:
https://www.highbankco.com/westerville
CBusData - Practical AI for Power BI Developers
Practical AI for Power BI Developers
A year ago, “agentic AI” was mostly hype for Power BI teams. Today, it deserves your undivided attention. For Power BI pros, there is now a real opportunity to reduce repetitive development work, accelerate delivery, and help developers do more, but only when strong DataOps practices are in place to make AI workflows effective.
This session is a no-nonsense introduction to effective AI patterns for Power BI and Fabric development. Along the way, we will make sense of the growing pile of terminology, including skills, plugins, hooks, and MCP. You will see examples of how modern AI tooling can help with development tasks across Power BI and Fabric, along with the prerequisites, guardrails, and DataOps principles needed to use it responsibly.
Whether you're burned out on AI hype or already using Copilot CLI daily, this session will show you the foundations that are finally making AI-assisted development genuinely useful.
Raising Conscious Kids – A Unity Family Experience
At Unity of Columbus, our Youth and Family Ministry nurtures the spiritual growth of children and families through love, joy, and practical spiritual teachings. Each Sunday, children explore timeless spiritual principles through stories, creative activities, music, and group sharing in a safe and welcoming environment.
Our program encourages children to discover their own inner light, express kindness, and develop a personal connection with God. Together, we celebrate diversity, cultivate understanding, and inspire each child to live with purpose and compassion. Parents and families are invited to join in this uplifting journey of learning, laughter, and spiritual connection.
Gold Star Business Networking
Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!
Monthly Potluck Fellowship at Unity of Columbus
Join us every 3rd Sunday of the month right after the Sunday Service for our Potluck Fellowship — a warm and welcoming time to connect, share, and celebrate community together!
Bring your favorite dish to share (homemade or store-bought — all are welcome) and enjoy a delicious meal with friends old and new. It’s a wonderful opportunity to relax, laugh, and deepen your connections.
Come hungry for good food, uplifting conversation, and heartfelt fellowship!
Data & Analytics Wednesday - Mapping and Dashboards
**Total Eclipse of the Chart: School Redistricting Dashboards**
In this presentation, we will explore the utilization of maps, sets, and SQL within a Tableau dashboard to help provide “what-if” analyses generated through the use of a mapped dashboard, providing different scenarios and the potential implications of these.
While in this use case we are focused on a large school district, the concepts of utilizing existing data to explore the future impacts of modifying different geographic boundaries can be useful to many industries, balancing the mix of maps with visual analytics.
**About Our Speaker**
Robert Kramer is the Data Systems and State Reporting Coordinator at South Western City Schools in Grove City. He has worked there for 17 years, serving previously in the roles of Data Analyst, Programmer, and Operations Coordinator. Prior to working at South Western, he worked as a Systems Engineer at Pinnacle Data Systems in Groveport. He graduated in 2005 from The University of Toledo with his Bachelor’s in Computer Science and Engineering, and a minor in Mathematics. Robert resides in Obetz with his wife, and their 15 and 12 year-old daughters. He was also just elected to his 3rd four-year term on the Obetz City Council.
Thanks to our 2026 sponsors:
[Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro)
More info at [cbusdaw.com](https://cbusdaw.com)
ITIL Service Operation Events Near You
Connect with your local ITIL Service Operation community
Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs.
This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context.
We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing.
**SPEAKER BIO**
Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments.
https://www.linkedin.com/in/mosaic-basha-syed-92300856
**CALL FOR SPEAKERS**
Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/)
**THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/)
**DIRECTIONS**
8800 Lyra Dr #450 · Columbus, OH
go to 4th floor.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
Building Agents with Microsoft Agent Framework
We will show how to build custom agents with Microsoft Agent Framework. Attendees will learn how to build and custom host agents when Microsoft Foundry is not a viable option.
Version Control for Unity
This meetup is a beginner-friendly session introducing version control for Unity projects, with a look at three common tools: Git, Perforce, and Unity Version Control. The goal is to help you understand what version control is, why it matters for Unity development, and what options are out there.
The format will likely be presentation-style, with live demos and time for questions throughout. You'll see each tool in action and learn how they fit into a Unity workflow.
What to Expect:
* An introduction to version control and why it's essential for Unity projects
* An overview of Git, Perforce, and Unity Version Control
* Demos of each tool in a Unity workflow
* Tips for getting started
* No prior version control experience required
* Resources for continued learning
All experience levels are welcome. Whether you're new to version control or already using one of these tools, this session will help you understand what each one offers.
Food and drinks provided. Join us to learn more about version control options for Unity.
Building Momentum: From Ambiguity to Execution
**Building a great product is one thing—building momentum behind it is another.**
Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations.
In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch.
You’ll walk away with insights on how to:
* Build and sustain momentum across teams
* Adapt to changing priorities without losing direction
* Scale products thoughtfully in complex environments
Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward.
Come connect, learn, and swap stories with fellow product professionals.
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Food and drinks will be provided by Switchbox, our generous host.
Free parking will be available at the front and back sides of the Switchbox Office.
TBD
**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you.
The building address is 4450 Bridge Park
The entrance is 6620 Mooney St, Suite 400
You will need to scan your ID at the door to get a visitor badge.
**Abstract**
TBD
**YouTube Link**
TBD


























