ITIL Service Operation

Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

The Unity of Columbus Resource Group for the Homeless is seeking compassionate volunteers who would like to help serve and uplift members of our homeless community. This group is dedicated to sharing kindness, resources, and support with individuals who may be experiencing difficult circumstances. Anyone with a heart for service is welcome to join us as we work together to make a positive difference in the lives of others. Community members are also invited to contribute by bringing helpful items for those in need. Donations of items can be contributed at the meeting and will be distributed to assist members of the homeless community. Please consider joining us and sharing this opportunity with friends, family, or associates who may also wish to help. Learn more about Unity of Columbus at www.unityofcolumbus.org or call (614) 267-4959. Together we can extend compassion, dignity, and support to our community. 💛

Come assist Van Buren Shelter (https://ymcacolumbus.org/locations/vanburen) staff in serving dinners and cleaning up on the 3rd Tuesday of each month. Dinner for the women is 5-6 pm and for the families is 6:15-7:15 pm. There is ample free parking available in the shelter's lot. The recommended area to park is in green in the image above. There will be a new entrance for the time being. We are asking all volunteers to enter through the Donation Dock door, the orange mark on the image above. This door is located between the Single Adults and Family Shelter. You will see 2 large garage doors with a large green trash compactor in the center. Please head to the closest garage door to the building wall, with a ramp leading up. There, you will see a door with a sign stating instructions on how to enter the building. Please ring the doorbell, and a staff member will come and escort you into the building. If a staff member takes longer than 5 minutes, please call the front desk at 614-689-2020. This is a new process for us, and we do not want to keep you waiting! We appreciate your patience as we navigate this temporary change. The shelter needs a volunteer count the day before the event so sign-up ends Monday at 4:50 PM. Afterwards some of us go to the Omnipresent Atheists Weekly Meetup in progress to have a bit to eat or drink (http://www.meetup.com/omnipresentatheists/). Volunteers must be 14 or older. Since we will be working around families, the YMCA does not permit volunteering by individuals with convictions for violent or sexual crimes. The YMCA reserves the right to run background checks on volunteers. For questions, comment on this page or contact: Andrew, awhit12@yahoo.com, (614)937-5802 (cell). Please let Andrew know if you volunteer anytime other than our COUNT events so that he can count your hours toward our service record.

**Building a great product is one thing—building momentum behind it is another.** Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations. In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch. You’ll walk away with insights on how to: * Build and sustain momentum across teams * Adapt to changing priorities without losing direction * Scale products thoughtfully in complex environments Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward. Come connect, learn, and swap stories with fellow product professionals. \-\-\- Food and drinks will be provided by Switchbox, our generous host. Free parking will be available at the front and back sides of the Switchbox Office.

Join the Columbus AI community for our quarterly gathering — a casual, community-focused evening where everyone has a chance to share, learn, and connect. These open mic–style events give anyone in the community up to **5 minutes** to present a project, share a tool, pose a question, or offer a perspective on the evolving AI space. No slides required — just a welcoming space to exchange ideas and keep the local AI conversation moving. If you’d like to take the stage, message \*\*Chris (the organizer)\*\*with a **title and short description** of what you’d like to share. Whether you’re deep in the field or just getting curious, come connect with others building and exploring AI in Columbus. Sponsored by [Transform Labs](https://www.linkedin.com/company/transformlabs/) Sign up also accessible via [Transform Labs Luma](https://luma.com/transformlabshq)

🏓 **CSC Pickleball League – Join the Fun!** Whether you're competitive or just want to connect with fellow members, this friendly ladder league is for you! 🗓 **May 19 – July 7** ⏰ Tuesdays \| 7:00–9:00 PM 📍 Match Point Pickleball Club – 350 McCormick Blvd, Columbus 💲 $85 per player (no sub needed if you need to skip a week) **YOU MUST SIGN UP VIA LINK BELOW AND PAY PRIOR TO 5/17 TO RESERVE YOUR SPOT.** [Pickleball Summer 2026 - Calendar - Columbus Ski Club](https://www.columbusskiclub.org/content.aspx?page_id=4002&club_id=686961&item_id=2948671&actr=3) No equipment required (bring your own paddle if you prefer). Partners rotate weekly, and skill levels are assigned by the facility—no experience needed! Come out, improve your game, and meet great people. All skill levels welcome! Columbus Ski Club Membership is required to participate - don't worry its not expensive and allows you annual access to many other sports leagues and activities along with trips! Sign up for membership here and then proceed to sign up for Pickleball league. Please reach out with any questions! [New Member Sign Up - Columbus Ski Club](https://www.columbusskiclub.org/content.aspx?page_id=60&club_id=686961)

This is an in-person meeting. Did you know that unwanted emotions like loneliness, sadness, hopelessness, anger, fear, anxiety, or feelings of irritation don’t just fall on you for no reason. They are not random occurrences that simply happen to people's minds. They are definitely not chemical imbalance in your brain due to some nebulous chemical reactions by chance. Your negative emotions are the symptoms of the painful experiences that you have which are not healed, and which are still affecting you. The effects of these painful experiences are exacerbated by the pressures or difficulties of the other problems in your life. For instance, let's say you are already carrying a huge load on your back, then you cannot take on much more, but, let's say something else happens to you, such as the difficulties from the Pandemic, then the resultant combined weight on you can take you over the edge, kind of like the straw that break the camel's back. When this happens, people's attention usually goes to the straw that was added, but actually the majority of the weight had come from the huge load that were already there, holding a person down and causing a person issues. So how do you remove the huge load that was already there? How do you lighten them up? Is it possible to get rid of them? That is what this meeting will be all about. Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. This group is created by the Dianetics and Scientology Life Improvement Center of Central Ohio.

This meetup is a beginner-friendly session introducing version control for Unity projects, with a look at three common tools: Git, Perforce, and Unity Version Control. The goal is to help you understand what version control is, why it matters for Unity development, and what options are out there. The format will likely be presentation-style, with live demos and time for questions throughout. You'll see each tool in action and learn how they fit into a Unity workflow. What to Expect: * An introduction to version control and why it's essential for Unity projects * An overview of Git, Perforce, and Unity Version Control * Demos of each tool in a Unity workflow * Tips for getting started * No prior version control experience required * Resources for continued learning All experience levels are welcome. Whether you're new to version control or already using one of these tools, this session will help you understand what each one offers. Food and drinks provided. Join us to learn more about version control options for Unity.

We will show how to build custom agents with Microsoft Agent Framework. Attendees will learn how to build and custom host agents when Microsoft Foundry is not a viable option.

WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

Interested? Contact Preston Moore k.preston.moore@gmail.com 614-300-5989 ———————————— Engaging in men’s work is the new way to forge friendships while being open-minded to personal growth. Many men experience healthier relationships, personally and professionally, by engaging in this work. Open Men’s Group is a container for men to share vulnerably without receiving judgment or feedback. We believe that emotionally mature, powerful, compassionate, and purpose-driven men will help heal some of society’s deepest wounds. We support the powerful brilliance of men and we are willing to look at, and take full responsibility for, the pain we are also capable of creating – and suffering. We care deeply about men, our families, communities, and the planet. Visit ManKind Project USA to discover more. https://mkpusa.org/

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** TBD **YouTube Link** TBD

MCKS PRANIC HEALING® Level I In PRANIC HEALING® Level 1, you learn the basics of working with your energy aura, including learning to "scan," or feel the energy, to "sweep," or clean away congested energy, and to "energize," or supplement areas in your aura that have a pranic deficiency. PRANIC HEALING® has been taught to doctors, nurses, massage therapists, acupuncturists, chiropractors, shiatsu practitioners, and many others in the healing field. It has allowed them to heal confidently and consistently in the shortest learning time possible. These professionals find PRANIC HEALING® very effective and easy to apply. Other topics covered in PRANIC HEALING® Level 1: Energetic anatomy: You will learn to work with the network of chakras, meridians and auras to accelerate the healing processes of your body. Preventive healing: You will learn to remove the negative energetic patterns of a disease to prevent it from fully manifesting as a physical ailment. Self-Pranic healing: You will learn to apply these healing techniques to accelerate your own healing. Step-by-step techniques for ailments related to your: respiratory system, e.g., asthma,; circulatory system, e.g., heart ailments; gastrointestinal system, e.g., irritable bowel syndrome; musculoskeletal system, e.g., arthritis and back pain; reproductive system, e.g., menstrual problems. You'll also learn how to address common problems as migraines and sinusitis. Additionally, you'll learn to apply distant healing to loved ones who are not present in the room with you. All PRANIC HEALING® courses are "experiential," which means that you learn by actually performing the techniques and exercises in class - on yourself and those around you. During class, all the principles will be explained thoroughly and you will practice the techniques exhaustively so you will be confident in your ability to produce positive results when you finish the course. This is Day 2 of 2 Attendance at day one is required to attend day 2. The Course text book is Choa Kok Sui, "Miracles through Pranic Healing" Please bring this with you to class. PRANIC HEALING® Level 1 is a prerequisite to all other GMCKS courses. For those interested to review the class...Review fee is only $75!! LOOK AT THIS!! Review for FREE when you bring a new student to class with you.

Summer Session, Thursdays, June 4 - July 23, 2026, from 6 to 8:30pm ET **NAMI Family-to-Family** is a free, eight-week program for family members, caregivers, and partners of individuals living with mental illness. NAMI Family-to-Family provides information about anxiety, depressive disorders, schizophrenia, bipolar disorder, and other mental health conditions. Other topics covered include communication, problem solving, treatment, and recovery.