MLP

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

**Weather permitting**, we’ll take a casual ride from Pickerington Ponds (Glacier Knoll) to Three Creeks and back. Distance is **18–25 miles**, depending on where we turn around and whether we add a side loop. Pace is around **12 mph**, but this is a fun, no‑drop ride — we can slow down as needed. Here’s the **map** showing Glacier Knoll (bike), Confluence Park (flag), and BrewDog: [https://www.google.com/maps/d/edit..](https://www.google.com/maps/d/edit..). Text or call Scott at **614‑975‑4458** if you’re coming. Columbus ski club membership not required for this event. CSC assumes no responsibility for the event or any injuries as this is organized by a third party.

Let’s meet and share discussion of the James Baldwin short story collection, Going to Meet The Man.

A time to make signs, pack swag bags, and have fun together in anticipation for the Pride festivities the week after.

Private Group. Closed to the Public Knowing ourselves and understanding our abilities is the first step toward wielding our gifts with control and accuracy. In subsequent classes we will verify and hone our talents with activities and discussion. These are hands-on workshops and participation is expected. The goal of our series will be to develop expertise in areas of particular interest such as mediumship, channeling, divination, healing and, etc.. Our ultimate directions will be determined by class members as we evolve. I look forward to sharing and discovering with you. - Cynthia

http://photos2.meetupstatic.com/photos/event/2/a/9/6/600_348310902.jpeg Instructor - Crow, HPS Class fee is $30 at the door or approved exchange RSVP with Advance pay of $25 (discounted) by PayPal on the web or by contacting Enchanted Elements (614) 437-2642. Reservations made directly to Enchanted Elements will be added to the class list manually not online. Private Instruction ~ Closed to the Public ~ Initiated Members Only Please come prepared for ritual. Blessings ~ Crow

**We are expanding our creative programming opportunities with Queer Quills, a quiet writing and sharing space. Queer Quills features some prompts, supplies and friendly faces to help get some inspiration or feedback for your writing. Hope to see you there!**

Sleep in on Sundays. When you've had your fill of pajama-time, roll out and have some tasty brunch with your fellow Humanists!

**🕺 Port St. Lucie K-Pop Dance Meetup – Random Play Dance + BTS Hype!** BTS is coming and Port St. Lucie is ready. We'll put on the music, call random songs, and dance together. BTS tracks, K-pop bangers, all of it. Come ready to move. **🔞 18 and over only.** Age will be checked on the door. --- 🎶 **What to expect:** - Celebration vibes ahead of the BTS concert - A chance to meet Port St. Lucie locals who love K-pop as much as you do - All levels welcome — know the moves or just vibe along - Fan chants, singalongs, and pure concert energy - Random song calls — jump in when you know the choreo **Event Details** - **Format:** In-person random play dance – Port St. Lucie fans only - **Vibe:** Pure K-pop joy — no judgement, just dancing - **Age:** 18+ only **How It Works** 1. **RSVP and arrive** – Just turn up ready to move. 18+ only. 2. **Jump in when you know it** – Random songs play, choreo gets called, you join when you know the moves. 3. **Full BTS section** – We dedicate a proper block to BTS to get everyone hyped for the concert. 4. **Hang and connect** – Chat with other Port St. Lucie K-pop fans between dance rounds. 💡 **Tip:** Brush up on your favourite BTS choreo beforehand. Butter, Dynamite, DNA — your call. --- ✨ See you on the dance floor, Port St. Lucie. 18+ only. 🎵 ✨

**Let’s meet for pizza 1st at Mikey’s Late Night Slice which is connected to Pins! Then we will bowl (no heavy balls involved)**