Reporting

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

NOTICE CHANGE OF LOCATION. WE WILL BE MEETING AT THE SHARON WOODS METRO PARK - THIS MONTH ONLY. Sharon Woods Metro Park, 6911 Cleveland Ave, Westerville, OH 43081 Enter the park from Cleveland Avenue and stay on the main park drive until it dead-ends into a turn around parking lot. We will meet at the Schrock Lake Shelter just off this parking area to the right. We will be taking a Guided Walk with access very near the shelter, on the Edward S Thomas trail, an ADA flat, hard-packed gravel surface trail. This walk will be led by Carrie Keller, Outdoor Naturalist at the park, and Megan Richley, Inclusion Coordinator for the Metro Parks. Wear sneakers or other shoes covering the entire foot. Sandals or flip-flops are ill advised. Sighted guides will be available. Target audience for this group is persons who are visually impaired, especially those who have experienced recent loss, however, all are welcome, including family members and supports. Light refreshments will be served. There will not be a Conference Call option for this meeting.

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

By popular demand, the group wanted to read and discuss the semi-autobiographical novel by Henri-Pierre Roche, that inspired the Truffaut movie we watched last year. The book is available through the Columbus Library's interlibrary loan system. They reported there are twenty-eight copies available in the state of Ohio. If you have a library card, you can file an interlibrary loan request here: https://www.columbuslibrary.org/library-services/ . There are also used copies available on Amazon and eBay for under twenty dollars. You may want to rewatch the movie after reading the book, so we can compare and contrast in our discussion. The Columbus Library has four copies on DVD, and it's streaming on HBOMax.

**🥰 Port St. Lucie Online Speed Dating on Zoom** Join from home and meet real Port St. Lucie singles in guided one-on-one Zoom rounds. Matched by age and personality. **Register below for your age group:** - **Ages 18-32** → [REGISTER HERE](https://tempodating.com/product?productId=531.0&productType=onlineSpeedDating&city=Port%20St.%20Lucie&groupurlname=meet-for-serious-bonds-over-brunch&ar=18-32&face_v=1.0) - **Ages 30-46** → [REGISTER HERE](https://tempodating.com/product?productId=531.0&productType=onlineSpeedDating&city=Port%20St.%20Lucie&groupurlname=meet-for-serious-bonds-over-brunch&ar=30-46&face_v=1.0) - **Ages 40-58** → [REGISTER HERE](https://tempodating.com/product?productId=531.0&productType=onlineSpeedDating&city=Port%20St.%20Lucie&groupurlname=meet-for-serious-bonds-over-brunch&ar=40-58&face_v=1.0) - **Ages 55+** → [REGISTER HERE](https://tempodating.com/product?productId=531.0&productType=onlineSpeedDating&city=Port%20St.%20Lucie&groupurlname=meet-for-serious-bonds-over-brunch&ar=55+&face_v=1.0) **⚠️ RSVP alone won't secure your spot.** Register through your age group link below and complete the personality quiz. Places are limited. --- **How It Works** 1. **Register** – Pick your age group above and sign up. 2. **Take the quiz** – Short personality quiz so we can match you well. 3. **Join on Zoom** – Your host will guide you through every round. 4. **Get matches** – Mutual matches sent after the event. --- ✨ Speed dating from home — easy, matched, and fun. ❤️‍🔥 ✨

Some trained COUNT volunteers work together once a month at RMH (http://www.rmhc-centralohio.org/volunteer.php) as Housewarmers (usually on the 1st Sunday from 1 – 5 PM). Some schedule other shifts at their convenience. You may try this out with less fuss by following a "Fast track" or go through the normal process. Fast track • Arrange a time to shadow a COUNT volunteer. Call Dave Nohle at 614-268-9558 (cell). • Show up and try it out. • Complete application, etc. later. Normal process • Complete an online application (http://rmhc-centralohio.org/volunteer/). • Attend orientation in advance. • At orientation you will complete forms agreeing to keep family/patient info private and allowing a background check and tour the facility. • Complete one training shift. Daily shifts are: morning 9 AM - 1 PM, afternoon 1 - 5 PM and evening 5 - 9 PM. • Schedule shifts online using the on the RMH scheduling system (http://www.volgistics.com/ex/portal.dll/?FROM=32895). The Ronald McDonald House (RMH) provides housing and meals for families with sick children. The Columbus RMH is the largest in the world with 137 rooms. COUNT has been volunteering there since May 2014. Housewarmers work with RMH guests to provide a home-like environment - greet, assist with family needs, answer phones, give tours, assist with checkin/checkout, prepare guest rooms after checkout, clean facility, laundry, restock supplies and staff the front desk. RMH Housewarmers volunteer at least one four-hour shift a month. All Housewarmers must complete an application and agree to a background check before they can be full fledged volunteers.