Service Desk Design

**Connected Westerville Night of Networking** *April Edition: The Introduction Economy* You've been to the networking events. You've done the small talk. Collected the cards. Forgotten the names. And walked out feeling like you just wasted two hours of your life. The problem isn't you. It's the format. Most networking events put you in a room and tell you to figure it out. So everyone defaults to elevator pitches and business talk, and nothing real gets built. Here's the truth about networking that most people miss: Your network isn't just who you know. It's who thinks of you when they're talking to someone else. *That's* The Introduction Economy. And it only works when relationships are real. There's a reason people who come once keep coming back. It starts with seven minutes that feel nothing like networking. Then we open it up. Free networking. More conversations. More momentum. This is a room full of corporate professionals, entrepreneurs, business owners, creatives, and career builders in the Westerville and Columbus area. The mix is the magic. You might never do business with everyone you meet tonight. But someone in this room will think of *you.* **By name**. So, the next time someone needs exactly what you do, you get the recommendation. **April 14th. RSVP now.** **When:** Tuesday\, April 14th \| 6:15 PM \-\- 8:00 PM **Where:** Vineyard Community Center \| 6000 Cooper Rd\, Westerville\, OH 43081

Let’s try this popular Italian restaurant in Reynoldsburg. This is the menu: https://scaliristorante.com/#4e468054-0235-43e2-81c2-44e061341e9e

We’re still working to get more people into these Meetups, but our goal is to give PlayYourCourt members a few social tennis outings each week in addition to your practice sessions and Challenge League matches. These Meetups are co-ed, super laid back, and all skill levels are welcome. Post your skill level and a suggested court in the comments section so we can round up as many players as we can for some tennis fun! Also, if you’re looking to meet new practice partners or play some matches and you aren’t already in the PlayYourCourt Community, you can go here to see what we’re all about and sign up: https://www.playyourcourt.com/tennis-community/columbus-oh/meetup/ If you love tennis, we’d love to have you! Be sure and watch the quick video that explains how everything works. Happy hitting! - Scott

Join us for lunch at Cooper’s Hawk in Easton. If the weather is nice, we’ll enjoy lunch on their gorgeous patio!

**PLEASE READ THE FOLLOWING IMPORTANT NOTES:** 1. The dates listed for this series are about 95% reliable. We are completing our 2026 schedule as we speak, so minor adjustments are still occurring. 2. Each class in this series has an attendance fee, though this first offering is free on a first-come, first-served basis. 3. Each class, from BOTH a sign-up and fee perspective, is a separate entity. **Introduction:** HTML5 is the foundational technology for modern web development, serving as the standard markup language for structuring and presenting content on the World Wide Web. Developed through a collaboration between the World Wide Web Consortium (W3C) and the Web Hypertext Application Technology Working Group (WHATWG), HTML5 provides a robust system of elements (tags) that tell a browser how to display text, images, and multimedia in a clear and meaningful way. It works in concert with Cascading Style Sheets (CSS) for presentation and JavaScript for interactivity, forming the core technology stack for virtually all websites and many web applications today. One of the significant advancements of HTML5 is the introduction of powerful new features and elements designed to improve functionality and simplify development. Key additions include native multimedia support via the \ and \ tags, allowing developers to embed media without third-party plugins. It also offers new form controls for better user input, such as date and email types, and introduces web storage capabilities to store data offline for enhanced performance. These features streamline the process of building rich, interactive web experiences. A significant focus of HTML5 is enhanced semantics and better structural organization of content. New semantic elements like , , , , and \ provide meaningful structure to documents, which aids in search engine optimization (SEO) and improves accessibility for assistive technologies. These elements define different parts of a webpage (e.g., a header for the top, a nav for navigation links, a footer for the bottom), making the code more readable and understandable for both developers and machines. This emphasis on clear structure helps in creating more logical and maintainable websites. Developing websites in today's competitive environment requires taking advantage of every technique you can to get the maximum exposure possible. Our HTML5 class will not only show you what's new in the HTML specification, but also the best way to develop optimized web pages that get the attention your client and/or company requires. **The breakdown of the four-class series is as follows:** **Class 1: Introduction to Web Structure and Basic HTML5** This class introduces the core concepts of web development, the history of HTML, and the fundamental structure of an HTML5 document. * **Topics**: * **Web Architecture Overview**: How browsers, servers, and web pages interact. * **HTML Fundamentals**: Understanding elements, tags, and attributes. * **Basic Document Structure**: Using !DOCTYPE html, html, head, and body. * **Text Formatting**: Headings (h1 to h6), paragraphs (p), and text-level semantics (e.g., strong, em, br). * **Lists and Links**: Creating ordered (ol) and unordered (ul) lists, and linking between pages using anchor tags (a). * **Activity**: Students create a basic personal webpage containing text, a list of hobbies, and a link to an external website. **Class 2: Semantic HTML5 and Multimedia Integration** Class 2 focuses on modern HTML5 elements that provide meaning (semantics) to content, improving accessibility and search engine optimization. It also covers adding images and multimedia. * **Topics**: * **Semantic Elements**: Understanding and implementing elements like header, footer, nav, section, and article. * **Images**: Adding images using the img tag and attributes like src, alt, width, and height. * **Multimedia**: Embedding audio and video content using the audio and video tags. * **File and Folder Structure**: Best practices for organizing project files and managing file paths. * **Activity**: Students refactor their Class 1 project to use a proper semantic layout and add an image and a link to a video file. **Class 3: Forms and User Input** This session is dedicated to building interactive HTML5 forms, which are essential for capturing user data and input. * **Topics**: * **Form Basics**: Using the form element, action and method attributes. * **Input Types**: Exploring various input types (e.g., text, password, checkbox, radio, date, submit). * **Form Elements**: Utilizing label, textarea, select, option, and button. * **Client-side Validation**: Implementing HTML5 validation attributes like required, minlength, and pattern. * **Activity**: Students build a complete contact form with different input fields, radio buttons, and basic HTML5 validation. **Class 4: Introduction to CSS3 and Basic Styling** The final class introduces Cascading Style Sheets (CSS) to style the HTML content and make the web pages visually appealing and accessible. * **Topics**: * **CSS Fundamentals**: The role of CSS, selectors, properties, and values. * **Integrating CSS**: Using inline, internal, and external style sheets. * **The Box Model**: Understanding margin, padding, border, and content for basic layout. * **Basic Styling**: Changing colors, fonts, and text alignment. * **Accessibility Basics**: Identifying principles of web design usability and accessibility, including ARIA labels. * **Activity**: Students apply an external CSS file to their Class 3 form project to style the layout, colors, and fonts, culminating in a well-structured and styled webpage.

This is an in-person meeting. Did you know that unwanted emotions like loneliness, sadness, hopelessness, anger, fear, anxiety, or feelings of irritation don’t just fall on you for no reason. They are not random occurrences that simply happen to people's minds. They are definitely not chemical imbalance in your brain due to some nebulous chemical reactions by chance. Your negative emotions are the symptoms of the painful experiences that you have which are not healed, and which are still affecting you. The effects of these painful experiences are exacerbated by the pressures or difficulties of the other problems in your life. For instance, let's say you are already carrying a huge load on your back, then you cannot take on much more, but, let's say something else happens to you, such as the difficulties from the Pandemic, then the resultant combined weight on you can take you over the edge, kind of like the straw that break the camel's back. When this happens, people's attention usually goes to the straw that was added, but actually the majority of the weight had come from the huge load that were already there, holding a person down and causing a person issues. So how do you remove the huge load that was already there? How do you lighten them up? Is it possible to get rid of them? That is what this meeting will be all about. Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. This group is created by the Dianetics and Scientology Life Improvement Center of Central Ohio.

Communication is everything in life You are only as successful as your ability to communicate. \- What if you could confidently talk to anyone? \- What if you had the ability to calmly control every conversation? \- What if you could close that sale\, ask for that date\, make new friends\, repair problematic relationships\, get that raise\, or effortlessly express any idea with confidence? You can! The secret to success relies on your ability or inability to effectively communicate. Attend a free seminar and gain a better ability to communicate. Hosted by the Church of Scientology of Central Ohio 1266 Dublin Road, Columbus, OH 43215 For more information, contact Rhiannon, the Event Host at 614-221-5024

Colombus Code & Coffee is thrilled to partner with Central Ohio Azure to put on the global Azure community day! RSVP here: https://www.meetup.com/central-ohio-azure/events/313484939/ View the session lineup and speakers at [Global Azure Columbus 2026](https://coazure.github.io/cbus-global-azure-2026/) On **Saturday, April 18, 2026**, the Azure Columbus Meetup, DevOps Meetup, and Code and Coffee Meetup are hosting our local edition of Global Azure 2026. This is a free, community-driven event packed with learning, networking, and all things Microsoft Azure. Whether you’re building modern cloud-native apps, experimenting with AI agents, deploying containers, automating infrastructure, or just beginning your Azure journey, this event is for you! **What to Expect** * Engaging technical sessions * Real-world Azure architecture & cloud-native patterns * AI, agents, automation, and modern DevOps * Food and drinks (because learning burns calories) * Time to connect with fellow engineers, architects, and cloud enthusiasts **Who Should Attend?** * Software engineers (any language, any stack) * Cloud architects * DevOps engineers * Data professionals * AI explorers * Platform builders * Anyone who loves solving hard problems with great tools If you build, deploy, automate, scale, monitor, or optimize in Azure, you’ll feel right at home. **Why Global Azure?** Global Azure is a worldwide community event where Azure user groups host learning sessions on the same day across the globe. It’s grassroots. It’s technical. It’s practical. And it’s powered by people who genuinely love sharing what they’ve learned. And yes, it’s free to attend!

The global Azure community is coming together again, and Columbus is officially on the map. View the session lineup and speakers at [Global Azure Columbus 2026](https://coazure.github.io/cbus-global-azure-2026/) On **Saturday, April 18, 2026**, the Azure Columbus Meetup, DevOps Meetup, and Code and Coffee Meetup are hosting our local edition of Global Azure 2026. This is a free, community-driven event packed with learning, networking, and all things Microsoft Azure. Whether you’re building modern cloud-native apps, experimenting with AI agents, deploying containers, automating infrastructure, or just beginning your Azure journey, this event is for you! **What to Expect** * Engaging technical sessions * Real-world Azure architecture & cloud-native patterns * AI, agents, automation, and modern DevOps * Food and drinks (because learning burns calories) * Time to connect with fellow engineers, architects, and cloud enthusiasts **Who Should Attend?** * Software engineers (any language, any stack) * Cloud architects * DevOps engineers * Data professionals * AI explorers * Platform builders * Anyone who loves solving hard problems with great tools If you build, deploy, automate, scale, monitor, or optimize in Azure, you’ll feel right at home. **Why Global Azure?** Global Azure is a worldwide community event where Azure user groups host learning sessions on the same day across the globe. It’s grassroots. It’s technical. It’s practical. And it’s powered by people who genuinely love sharing what they’ve learned. And yes, it’s free to attend!

Columbus Code & Coffee is an inclusive, informal co-working session. People of all skill levels attend, and we love it that way. Many people (optionally) bring projects to work on, and many other people (optionally) socialize the entire time. It's entirely up to you! **What to Expect at the Intro Circle** \~\~\~\~\~\~\~\~\~\~\~\~\~ Near the beginning of the event (1:30 pm), we do a standup: * Organizer announcements, updates, and logistics Round 1 - (7 secs max): * Your name * What you're working on * What you can help others with Round 2: * Community events you wanna plug. If none, that's cool too. Round 3: * Job opportunities you're hiring for OR announce that you are looking for one. If none, that's cool. After the introduction circle, everything is self-organized! Feel free to work alone, pair up, attend one of our workshops/presentations, or mingle!

## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL

WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

We meet to learn and practice American Sign Language and to grow our familiarity with Deaf culture. Facilitated by hearing folks (with a connection to a professional interpreter) using Deaf-created content. People of all ASL skill levels are welcome! As we learn, we hope to connect more with the Deaf community in Central Ohio. Join us as you're able! Come regularly or just once - whatever you're looking for! Each meetup will explore different topics related to ASL/Deaf culture, and will feature time to practice conversation with one another. Just bring yourself and a willingness to learn!

We're bringing the community together for a casual happy hour with ServiceNow-themed trivia, food and drinks, and great conversation.

We will cover metadata-driven approach to building and operating data pipelines at scale on AWS. Discuss architecture, design trade-offs, and lessons learned from running a unified pipeline across multiple customers using configuration-driven workflows. **Presenter: Dilshad Nasirov** Seasoned Software Architect and cloud practitioner with 20+ years of experience building scalable systems and data platforms. Specializes in AWS, with deep expertise in data lakes, serverless architectures, and real-time data processing. Has led the design and delivery of enterprise-grade solutions across industries, helping organizations improve performance, reduce costs, and unlock data-driven insights. https://www.linkedin.com/in/dilshad-nasirov-4538431/ **CALL FOR SPEAKERS** Learn more: https://www.awscolumbus.com/get-involved/ **THANK YOU** *Leading EDJE* for hosting our meetup! Leading EDJE specializes in helping organizations innovate and solve complex problems. EDJE does this with their "A" player team of professionals using agile methodologies and SCRUM management techniques to give organizations a competitive advantage that sets them apart. Learn more at https://www.leadingedje.com/ **THANK YOU** *Amazon Web Services* for sponsoring pizza! Learn more at https://aws.amazon.com/. **DIRECTIONS** 6515 Longshore Loop, Suite 300 Dublin, OH 43017 (3rd floor) **FREE PARKING** at the Endres Garage across the street, 6540 Riverside Dr, Dublin, OH **Want to sponsor the pizza and/or bar tab for a future meetup?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

AI is changing how art is made. But when does it stop being your work and start being the machine’s? This month we're going to be doing a panel with with digital image, music, and written word artists, talking about at what point, while using AI in the creation process, does the work become not the artist creation? We encourage audience participation during this event that will be moderated by Chris Slee. Whether you’re deep in the field or just getting curious, come connect with others building and exploring AI in Columbus. Sponsored by [Transform Labs](https://www.transformlabs.com/services) Sign up also accessible via [Transform Labs Luma](https://luma.com/55umjqta)

Join other experienced and aspiring agile coaches and professionals to: * develop and practice your coaching skills in a peer-to-peer environment * share current successes and challenges in your work environment and get support from each other * learn from each other, build better relationships and experiment with new ideas ***NOTE:*** Pre-registration is required for this event. **Please arrive 10 minutes early** to check in at the security desk.

**TBA**

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** GitHub Copilot is powerful, but what if you could scale from a solo AI assistant to an entire team of specialized agents working in parallel? This session introduces Squad: an open-source framework for multi-agent orchestration that lets you define teams of AI agents with specific roles, responsibilities, and expertise. We'll progress from Copilot basics to the Copilot CLI, explore how Agents add autonomy, and see how Instructions and Skills let you customize agent behavior. Then, the climax: a live demo where a Squad team of 3 agents (Lead, Developer, Tester) stands up and builds a working application in real-time, showcasing true multi-agent collaboration. Whether you're new to AI or exploring how to scale your use of Copilot, this session will show you what's possible when agents work as a team. **YouTube Link** TBD