Service Desk Design
Meet other local people interested in Service Desk Design: share experiences, inspire and encourage each other! Join a Service Desk Design group.
654
members
4
groups
Largest Service Desk Design groups
Newest Service Desk Design groups
Frequently Asked Questions
Yes! Check out service desk design events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the service desk design events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find service desk design events near your location here. Connect with your local community and discover events within your area.
Service Desk Design Events Today
Join in-person Service Desk Design events happening right now
CBusData - Discover the Power of Window Functions
Window functions have nothing to do with the Windows operating system but provide a “window” to a result set when used in SQL queries. They are powerful, set-based methods to view data in unexpected ways. Window functions provide easy, set-based solutions to solve some common problems:
* Using running totals
* Performing operations in intervals
* Identifying data gaps and islands
* Performing aggregates without losing detail
Many people are confused by window functions and do not know how to use them properly. This session will explore window functions, how they work, and how to use them. Demonstrations with several examples will solidify how window functions can simplify queries and make them more powerful.
Westerville Queer Coffee Meetup
WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.
Code Anywhere by Talking to your Phone
Drake Lundstrom is presenting:
Code Anywhere by Talking to your Phone
Abstract:
Have you heard the trend of people deploying code anywhere from checkout lines to doctors' offices? In this talk, you will learn how to talk to your phone and have an app on Azure to show your friend 5 minutes later. The basic DevOps tools you already know, plus a little bit of AI magic, are all you need!
If you want to follow along, the demo will be in Azure with GitHub Actions and GitHub Copilot, and you can have it set up on your phone by the end of the session. Just come in with an Azure account and a GitHub repo.
Join us for pizza, drinks, and networking @ Improving's office. Doors open at 5:45.
Fun & easy way to play more tennis (read event description)
We’re still working to get more people into these Meetups, but our goal is to give PlayYourCourt members a few social tennis outings each week in addition to your practice sessions and Challenge League matches.
These Meetups are co-ed, super laid back, and all skill levels are welcome. Post your skill level and a suggested court in the comments section so we can round up as many players as we can for some tennis fun!
Also, if you’re looking to meet new practice partners or play some matches and you aren’t already in the PlayYourCourt Community, you can go here to see what we’re all about and sign up:
https://www.playyourcourt.com/tennis-community/columbus-oh/meetup/
If you love tennis, we’d love to have you! Be sure and watch the quick video that explains how everything works.
Happy hitting!
- Scott
BeComing Circle Initiates
http://photos2.meetupstatic.com/photos/event/2/a/9/6/600_348310902.jpeg
Instructor - Crow, HPS
Class fee is $30 at the door or approved exchange
RSVP with Advance pay of $25 (discounted) by PayPal on the web or by contacting Enchanted Elements (614) 437-2642.
Reservations made directly to Enchanted Elements will be added to the class list manually not online.
Private Instruction ~ Closed to the Public ~ Initiated Members Only
Please come prepared for ritual.
Blessings ~ Crow
BrowserStack QA Meetup | Columbus (March 12)
**Hello Columbus!**
**The community is buzzing and growing well.**
**We are thrilled to bring our third BrowserStack QA Meetup on March 12th!**
We are creating a space for deeper insights, meaningful connections, and a vibe you won't want to miss.
**What to expect:**
* **Connect:** Network with Columbus' top engineering and QA minds.
* **Learn:** Real-world tactics and trends you can use immediately.
* **Enjoy:** Food, drinks, and great community spirit.
**Agenda**
* **[Sam Gomez](https://www.linkedin.com/in/samueljgomez/)** is presenting "AI is more than LLMs: Choosing the right AI for your needs."
**RSVP Essential:** Space is limited, and we want to ensure a great experience for everyone. **RSVP now to secure your spot!**
📍 **Venue:** Leading EDJE, 6515 Longshore Loop, Suite 300, Dublin, OH 43017
📍 **Free Parking:** 6725 Longshore Street, Dublin, OH 43017
📅 **Date & Time:** March 12, 6:00 PM
**Stay Connected!**
Want to continue the conversation beyond the meetup?
Join our **BrowserStack Discord Server** to get updates, connect with fellow QA professionals, and be part of an ongoing discussion. **Don’t miss out—click below to join!**
🔗 [\[](https://discord.gg/6SdCyWTNyW)**[Join the BrowserStack Discord Server](https://discord.gg/6SdCyWTNyW)**[\]](https://discord.gg/6SdCyWTNyW)
**A Few Notes:**
✅ This is an **in-person event**
✅ **RSVP does not guarantee a seat** – A confirmation email will be sent one day before the event.
**TALK ABSTRACT:**
AI is all the hype these days; however, despite (or maybe because of) the excitement around it, a high percentage of AI projects fail. Projects that are over budget, delayed, or that fail to scale past the POC phase are very common. In many of these scenarios, choosing the right approach can be as critical as the solution itself. Should you build a tailored machine learning model, leverage the power of large language models (LLMs), or integrate with AI copilots? Each option has unique strengths, trade-offs, and resource requirements, and the key to success lies in aligning your choice with your business goals and technical constraints.
In this talk, we will go beyond the basic concepts and definitions to provide a practical guide that allows attendees to navigate these decisions through real-world case studies. We will examine scenarios in which different AI paradigms were chosen, discuss the factors that influenced those decisions, and outline the process for evaluating needs, constraints, and outcomes. From assessing data availability and team expertise to balancing cost and scalability, you'll gain insights into the critical considerations that guide the selection process.
By the end of this session, you’ll have a clear process for determining whether machine learning, LLMs, or copilots are best suited to your AI challenges and understand the resources and strategies needed to bring your chosen solution to life. This talk is ideal for decision-makers, technical leads, and innovators seeking to demystify AI implementation and maximize the impact of their investments.
Gold Star Business Networking
Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!
Service Desk Design Events This Week
Discover what is happening in the next few days
Quarterly Goals Reset for Product Professionals
One of the most valuable parts of this community is the opportunity to think out loud with other product professionals. This session is built for exactly that.
As we wrap up the quarter, it’s a great time to pause and reflect. What’s on track? What needs adjustment? Where could a small shift create bigger impact?
Join fellow product professionals for a focused, interactive conversation designed to help you recalibrate for the next quarter. You’ll have the opportunity to share where you are, hear how others are thinking through similar challenges, and gain fresh perspective you can bring back to your team and organization.
We’ll gather at 8:00AM, with discussion starting promptly at 8:15AM.
📍 First Watch - 7227 N High St
Located in: The Shops at Worthington
Ample parking is available.
Food and beverages will be available for purchase.
Start your morning with clarity and connection — we hope to see you there! ☀️
Columbus Code & Coffee 84 @ Improving
Columbus Code & Coffee is an inclusive, informal co-working session. People of all skill levels attend, and we love it that way. Many people (optionally) bring projects to work on, and many other people (optionally) socialize the entire time. It's entirely up to you!
**What to Expect at the Intro Circle**
\~\~\~\~\~\~\~\~\~\~\~\~\~
Near the beginning of the event (1:30 pm), we do a standup:
* Organizer announcements, updates, and logistics
Round 1 - (7 secs max):
* Your name
* What you're working on
* What you can help others with
Round 2:
* Community events you wanna plug. If none, that's cool too.
Round 3:
* Job opportunities you're hiring for OR announce that you are looking for one. If none, that's cool.
After the introduction circle, everything is self-organized! Feel free to work alone, pair up, attend one of our workshops/presentations, or mingle!
Yoga for Mental Wellbeing - Free - In-person Session
This session offers tools to bring balance to the body and mind for a holistic experience of inner wellbeing. The practices offered include:
**Nadi Shuddhi**: A yogic practice that cleanses the nadis – the pathways through which pranic energy flows – resulting in a balanced system and psychological wellbeing.
**Miracle of Mind Meditation**: A 7-minute guided meditation empowering you to take charge of your mental wellbeing. Daily practice brings health, dynamism, peace and well being.
**Benefits**:
Enhances vitality, focus, memory and productivity
Stabilizes the body, mind and emotions
Reduces stress and anxiety
1270 Brentnell Ave
Columbus OH 43219
Contact:614-233-1892
columbus@ishausa.org
Saturday,March14,2026
12.00 PM-1.00 PM
1 Hour session
Free & Open to all
<[Registration link](https://innerengineering.sadhguru.org/free-yoga?type=in-person)>
Anyone ages 18+ can register and attend
Ages: 12+ (those 12-17 to be accompanied by a parent/guardian)
Psychic Development Series II - Pueo Group
Private Group. Closed to the Public
Knowing ourselves and understanding our abilities is the first step toward wielding our gifts with control and accuracy.
In subsequent classes we will verify and hone our talents with activities and discussion. These are hands-on workshops and participation is expected.
The goal of our series will be to develop expertise in areas of particular interest such as mediumship, channeling, divination, healing and, etc.. Our ultimate directions will be determined by class members as we evolve.
I look forward to sharing and discovering with you. - Cynthia
Sunday Brunch
Sleep in on Sundays. When you've had your fill of pajama-time, roll out and have some tasty brunch with your fellow Humanists!
Service Desk Design Events Near You
Connect with your local Service Desk Design community
CONNECTED Westerville Mastermind Group
Join the CONNECTED Westerville Mastermind Group for a dynamic afternoon of B2B networking! This event is perfect for professionals looking to expand their business connections, share insights, and foster collaboration within the community. Whether you are a seasoned entrepreneur or just starting out, this event offers a valuable opportunity to exchange ideas, build relationships, and grow your network in a supportive environment. Connect with like-minded individuals, explore potential partnerships, and discover new opportunities for professional growth. Don't miss out on this chance to enhance your business network and take your career to the next level with CONNECTED Westerville Mastermind Group! We meet the 4th Monday of every month from 11am-1pm. Welcome and general networking from 11am - 11:30am with core meeting 11;30 - 12:30 and a final round of networking from 12:30 - 1pm.
ServiceNow's Got Talent
Builders, creators, architects, admins, consultants - come one, come all. This one's for you.
We're bringing a little friendly competition to the Columbus ServiceNow community while highlighting the cool things people have built on the platform.
Five presenters will take the stage to showcase something they've built, solved, designed, or imagined on the ServiceNow platform - and a panel of judges (plus YOU, our amazing audience) will score them live.
So basically, America's Got Talent but make it ServiceNow's Got Talent.
Bring a notepad if you'd like 'cause you'll definitely be learning something new.
Each presenter gets 10 minutes max to wow the crowd with:
• A demo
• A real-world business solution
• A bold idea
• A UX transformation
• Or a creative use of the platform
Judging Criteria:
🏆 Business Value
🚀 Innovation
✨ User Experience
This event is about celebrating ideas, sharing knowledge, and showing how ServiceNow can drive both business impact and meaningful user value.
Come learn. Come support. Come get inspired.
Refreshments and bites will be provided.
And maybe next time… you’ll be on stage.
From Idea to Working App in Minutes: The Agentic Development with Amazon Kiro
Discover Kiro, AWS’s innovative development environment that adapts to your workflow. Whether you prefer specification-driven development or a more intuitive, vibe-based approach, Kiro empowers you to build applications your way.
In this session, speakers will explore Kiro’s core functionality and its evolution through re:Invent 2025, along with demonstrations of prompts used to create APIs, hooks, and steering documents.
In the latter part of the session, watch as we build a complete example from scratch, showcasing Kiro’s agentic AI workflow in action for spec-driven development and vibe coding.
What You'll Learn - Core Kiro concepts and development philosophy
Feature evolution: pre and post re:Invent 2025
Practical examples: API creation, hooks, and steering docs
Live coding demonstration with real-time problem solving
Who Should Attend - Developers, solutions architects, and technical leaders interested in modern AWS development tools and AI-assisted coding workflows.
**Speakers Bio:**
Matthew Jorat: Matthew Jorat is a Customer Solutions Manager at AWS with nearly three decades of expertise in AI, cloud transformation, migration, modernization, IT, technology, and business. His career spans infrastructure engineer, solutions architect, security auditor, customer success director, support and services director, and operations officer. He was an early adopter of AWS services as a customer, and his current role at AWS uniquely blends his technical and business skills as he partners with executive teams to translate strategic priorities into measurable business outcomes through cloud adoption, AI implementation, and operational excellence. Matt leads end-to-end AI initiatives for enterprise customers, identifying high-impact use cases and maintaining relentless focus on measurable ROI. He holds eight AWS certifications and serves as Adjunct Professor at Franklin University teaching cloud computing and AWS architecture. His expertise encompasses GenAI, agentic AI systems, migration, modernization, and optimization strategies that drive transformation at scale.
[https://www.linkedin.com/in/mattjorat/](https://www.linkedin.com/in/mattjorat/)
Girish Bhatia: Girish Bhatia is a seasoned technology delivery leader with deep expertise in cross-domain program management. He holds multiple AWS certifications, including AWS Certified Solutions Architect – Associate, AWS Certified Developer – Associate, and AWS Generative AI Practitioner, and is also an AWS Community Builder. Girish brings over two decades of experience in the information technology industry.
Throughout his career, Girish has led major technology-driven business transformation from modernizing on-premises applications to driving large-scale cloud migrations. His work includes API-based integration platforms, data-center and mainframe modernization, and enterprise cloud adoption initiatives.
Based in Columbus, Ohio, Girish works at a tech-forward fintech company. He is passionate about AWS serverless architectures, Generative AI and emerging cloud technologies. An avid learner and builder, he continues to explore and apply the latest innovations in AWS to help organizations accelerate their digital transformation.
https://www.linkedin.com/in/girishbhatia/[https://www.linkedin.com/in/girishbhatia/](https://www.linkedin.com/in/girishbhatia/)
**THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/
**DIRECTIONS**
Franklin University
Fisher Hall
300 E. Main St, Columbus, OH 43215
Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8
Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map.
NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
Web Design Decoded: Tools, Practices, and Proven Processes (Semantic HTML)
**Web Design Decoded: Tools, Practices, and Proven Processes:**
**Semantic HTML**
At WebDev Columbus, we are exploring some of the most important topics of professional high-end web design and page building. Primarily focused on site building in the WordPress environment, our group explores tools, tips, and techniques for building the best WordPress sites possible. Additionally, we focus on disciplines and technologies that take website design from visually appealing to optimized spaces for delivering you and/or your client's message effectively and with a nod towards extended reach.
Each session combines practical demonstrations with real-world insights, giving you actionable knowledge you can apply immediately. Whether you're a seasoned developer looking to enhance your design skills or a newcomer wanting to understand design best practices, this series offers valuable insights for every skill level.
**What to expect:**
* Hands-on demonstrations of popular design tools
* Best practices for design-to-development workflows
* Tips for creating responsive, accessible designs
* Real-world problem-solving scenarios
* Interactive Q&A sessions
* Networking opportunities with fellow developers
**Each meetup features:**
60 minutes of focused presentation
30 minutes of live demonstrations
30 minutes for questions and discussion
**See you there!**
Our casual, collaborative environment encourages learning from both presenters and fellow attendees. Bring your questions, share your experiences, and connect with Central Ohio's web development community!
**Stay tuned for specific session topics and dates.**
Rise and Shine with Atlassian - Downtown/Nationwide
Come chat about Atlassian tools and best practices at the Nationwide Sunny Street Cafe and Breakfast is on Atlassian!
Let's get the day started off with breakfast with your ACE Leaders! We're always excited to talk about Atlassian Products, share our knowledge and hand out swag! Come chat with us about new product news and anything you are working on within the Atlassian product stack. This is a great opportunity to come see what we are all about, hear new business news and share with other Atlassian users your questions and experiences. We'd love to see new and old friends come out to chat and learn about Atlassian!
Agenda
---
Moderators
Kimberly Deal - Columbus Atlassian User Group Leader
Kevin Stanley - Columbus Atlassian User Group Leader
Hosted By
Kimberly Deal, Atlassian User Group Leader
Kevin Stanley, Chief Everything
Greg Sprowls, Agility Lead
---
Global Partner
Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.
Partner
Atlassian
---
For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.
---
Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-columbus-presents-rise-and-shine-with-atlassian-downtownnationwide-22/.
From Chaos to Clarity to Control - A Workshop For Business Leaders
Is your business taking more of your time than you would like?
[Rob Young](https://www.linkedin.com/in/cinci-robyoung/) principal at [Stage 3 Group](https://www.linkedin.com/company/stage-3-group/), hosts this workshop series and is the author of Stage 3 Success.
* Provides a framework and a playbook for leaders of emerging businesses
* Reviews business management tools and techniques for scaling and maturing a business
* How to recognize and leverage stories hidden in financial statements
* How to implement financial and operational controls and use leading indicators to spot trouble before it occurs
* How to manage your time for maximum effect
* How to deal with nonperforming employees
* How to create standard operating procedures throughout your organization
Four sessions will include two hours of content and an optional 90-minute hands-on lab.
Reserve your spot via this link:
https://clintonvilleba.com/calendar/#!event/2026/3/20/chaos-to-clarity-to-control ($200 for non-CABA members.)























