Service Management

Hallo! Mein Name ist Michał und ich bin langjähriger Meditationspraktizierender und Bewusstseins-Coach. (Die Veranstaltung findet im GZ Heuried – Döltschiweg 130, 8055 Zürich statt. **Ich bitte um eine schriftliche Bestätigung deiner Teilnahme bei der Anmeldung.)** https://gz-zh.ch/gz-heuried/angebote/meditation-runterkommen/ In dieser geführten Meditation werden wir die Realität genau so beobachten, wie sie ist. Wir konzentrieren uns auf den Geist, den Körper und die Empfindungen im Körper. Die von mir geleitete Meditation ist in der Vipassana-Tradition verwurzelt und enthält Elemente der non-dualen Bewusstheit. Ich verwende keine Visualisierungen oder göttliche Bilder – sie ist so einfach wie möglich und meiner Erfahrung nach die effektivste Methode, die wahre Natur der Realität allmählich Tropfen für Tropfen zu erkennen. Diese Meditation ist für alle spirituellen oder religiösen Hintergründe offen. Der Abend besteht aus **einer Stunde Meditation**, gefolgt von **30 Minuten Fragen und Antworten**. Ich würde mich sehr freuen, wenn du an diesem Abend teilnehmen würdest. **Gebühr – 20 CHF**. Wenn du finanzielle Schwierigkeiten hast, kontaktiere mich bitte, und wir können über andere Möglichkeiten sprechen.

Jeden Montag 19:30 - 01:00h Salsa, Bachata, Cha-Cha-Cha, Son Entry CHF 10.- (inkl. SalsaPractica) 370m2 Dancefloor / Lounge & Bar Türöffnung 19:30 Uhr 19.30 Uhr 1 Stunde SalsaPractica mit Tanzlehrer 20:30 Uhr Main Floor DJ Salsa, Bachata, Cha-Cha-Cha, Son - das sind die richtigen Rhythmen, für einen schwungvollen Start in eine neue Woche. Komm am Montag zum Salsa-Tanzabend der SalsaRica in die Bananenreiferei. Bis 01.00 Uhr in die Nacht könnt ihr voller Freude das Tanzbein schwingen. SalsaPractica: Es ist keine Kursstunde, sondern gedacht, um Knöpfe zu lösen oder Figuren zu üben die noch nicht so ganz gelingen. Es wird langsame Musik abgespielt, perfekt um zu üben. Lehrer sind vor Ort zur Beratung und Einstufung. Die Salsa Practica ist nicht gratis, sondern ein Bestandteil von der Party und im Partyeintritt inbegriffen. Practica Lehrer erkennt man an speziellen T-Shirts oder ein Schlüsselanhängern. Geht gerne aktiv auf die Lehrer zu, wenn Hilfe gebraucht wird. Man kann auch einfach kommen zum selber üben.

**What this is** A high-signal networking night for founders, developers, operators, and ambitious future founders exploring how AI can help build, run, and grow a business. Bring a concrete challenge, a workflow, or an idea you want to sharpen, and leave with practical insights, fresh perspectives, and a few strong new connections. **Where** Motel One Zurich, bar area. Head to the bar and ask for Financial Network Zurich. **When** Mondays, 19:00 to 22:00 19:00 arrivals and welcome 19:30 open discussion on AI for Business, tools, workflows, and real use cases 20:30 open networking until 22:00 **How we roll** Practical, thoughtful, and high-trust conversation. Less hype, more substance. No pitch theater, no guru performance, just real people sharing useful ideas on how AI can create leverage in business. **Who this is for** Developers, startup founders, business owners, solo builders, and aspiring founders who want to use AI in a smart, strategic, and genuinely useful way. **Bring** A real question, a current business challenge, or one AI use case you want to explore, plus a positive mindset. **Food and drinks** Order food and drinks with the waitresses whenever you like. **LINKS** Community Owner’s Direct (All Infos & Questions): Alessandro +41 76 279 32 84 WhatsApp Group: [https://chat.whatsapp.com/DCSSmdHj7xr6F39ZAAWubX](https://chat.whatsapp.com/DCSSmdHj7xr6F39ZAAWubX) Financial Network Zurich: [https://www.meetup.com/entrepreneurs-focus-and-network-workshop/](https://www.meetup.com/entrepreneurs-focus-and-network-workshop/) Founder’s Links (Alessandro): [https://linktr.ee/alessandronfthyme](https://linktr.ee/alessandronfthyme)

I'm really excited to announce our next Meet Up event. It will take place at Core studio in Rennweg Rennweg 12, 8001 Zurich. Designed to strengthen, release and stretch muscle tensions, conditioning your body by increasing your range of motion and flexibility as well as overcoming back pain; improving your posture and circulation so you can exercise more efficiently, whilst keeping your body injury free. The class is structured as a workout & stretch combination. Open to all levels. You will need to bring a smile, some water and wear comfortable exercise cloths. The class will be 60 minutes which should be more than enough to get those muscles warmed up and you posturised ready for the next session. There's a small cost to cover the venue and facilities - CHF 40.- For more details about the training provider please see: https://www.balletbodysculpture.com/ballet-body-sculpture-classes-in-zurich

Join us for the weekly Language Exchange! 🚀 Language Exchange WhatsApp Chat https://chat.whatsapp.com/C36TAgOl8Ei5qsWMNPZpHU Join the weekly Language Exchange (every monday) to work on your language skills, socialize and meet cool and open people. 💡HOW DOES IT WORK💡 1. Come to the location (for Spring and Summer the event will take place on a outside)☀️🍹 2. The Event Host will greet you🤜🏽🤛🏾 3. Choose the language flag that interests you and speak the language of the flag🇪🇸🇬🇧🇵🇹🇮🇹🇩🇪🇨🇭🇫🇷 4. Start talking with people around the world and improve your language skill💪🏽💭

Manga zeichnen wirkt auf den ersten Blick oft kompliziert und einschüchternd. Die ausdrucksstarken Augen, besonderen Proportionen und dynamischen Figuren lassen viele glauben, dass man dafür jahrelange Erfahrung braucht. Doch genau hier setzt dieser Manga-Zeichenworkshop an: Manga zu zeichnen ist viel zugänglicher, als viele denken – wenn man die richtigen Grundlagen kennt und Schritt für Schritt angeleitet wird. In diesem Workshop lernen Erwachsene auf verständliche und entspannte Weise die wichtigsten Techniken des Manga-Zeichnens kennen. Der Kurs ist so aufgebaut, dass auch absolute Anfänger\*innen problemlos einsteigen können. Ziel ist es, Hemmungen abzubauen, neue kreative Impulse zu geben und den eigenen Zeichenstil zu entdecken. Alle benötigten Materialien sind im Kurs inklusive. Zeichenpapier, Stifte und weitere Utensilien stehen vor Ort zur Verfügung, sodass du einfach kommen und direkt loslegen kannst. Der Fokus liegt nicht auf Perfektion, sondern auf dem Freude am Zeichnen, Ausprobieren und Weiterentwickeln. Am Ende des Workshops nimmst du nicht nur deine eigenen Zeichnungen mit nach Hause, sondern auch neue Techniken und mehr Sicherheit im Zeichnen.

**Welcome to your Monday night sanctuary.** Do you feel the need to quiet the mind, release the stress of the day, and start your week with fresh energy? In our fast-paced world, finding a space for true stillness is essential. **I** invite you to a weekly "Journey Within" (Die Reise nach Innen) in the heart of Meilen. ### **What to Expect** The sessions are a unique blend of three powerful modalities designed to regulate your nervous system and restore balance: * **Breathwork (Atemarbeit):** We use conscious breathing techniques to release stored emotions and move from "fight or flight" into a state of deep relaxation and vitality. * **Sound Healing (Klangheilung):** Immerse yourself in the healing frequencies of high-quality Crystal and Tibetan singing bowls. These vibrations work at a cellular level to guide your brain into Alpha and Theta states for profound peace. * **Guided Meditation:** A "red thread" that leads you back to your center, giving your journey a clear direction and purpose. ### **Why Monday Nights?** Mondays set the frequency for your entire week. By joining us at **Anjaly Yoga**, you choose to prioritize your well-being from the very start, ensuring you move through the following days with clarity and resonance. ### **Details at a Glance** * **When:** Every Monday, 20:15 – 21:15. * **Where:** Anjaly Yoga, Meilen ([Kirchgasse 23](https://www.google.com/maps/search/?api=1&query=%22Anjaly%20Yoga%20%2C%20Kirchgasse%2023%2C%208706%20Meilen%2C%20Switzerland%22)). * **Language:** Sessions are held in English and/or Deutsch. * **Energy Exchange:** * **Schnupperstunde (Trial):** 25.– (refunded if you purchase a 10-session pass!). * **Single Session:** 30.–. * **10-Session Abo:** 250.–. ### **How to Join** RSVPing on Meetup shows your interest, but **to officially reserve your mat**, please use one of the following methods: 1. **Book via Eventfrog:** [https://eventfrog.ch/en/p/health-spirituality/spirituality/sound-healing-breathwork-klangheilung-atemarbeit-meilen-7460780284654438106.html ](https://eventfrog.ch/en/p/health-spirituality/spirituality/sound-healing-breathwork-klangheilung-atemarbeit-meilen-7460780284654438106.html)(Accepts TWINT and Credit Cards). 2. **Book via WhatsApp:** Send a message to Renata at **079 882 60 73**. No prior experience is necessary—everyone is welcome exactly as they are. **Let’s breathe and vibrate higher, together.** *With love,* *Renata (Certified Sound Healing & Breathwork Practitioner)*

Sei bei der nächsten Veranstaltung des Zürich Chapter dabei! Hör dir spannende Präsentationen über Neuigkeiten von der Atlassian Team`26 in Anaheim (https://events.atlassian.com/team) an und vernetze dich mit anderen Usern. Lerne von den Erfahrungen anderer Community Members über die Kollaboration mit der Atlassian KI. Interagiere, tausche wertvolle Erkenntnisse aus und geniesse die besondere ACE-Networking-Atmosphäre. Verpasse nicht diese spannende Gelegenheit, neue Kontakte zu knüpfen und dazuzulernen!  Agenda: 17:30-17:45 Uhr Begrüssung und Updates im Kontext der ACE Zürich 17:45-18:15 Uhr Richard Bergmann (Eficode) über die Team `26 in Anaheim 18:15-18:45 Uhr Beitrag Ishan Arora, Senior Software Engineer zu AI / Human-Collaboration Anschliessend Schlussworte und Apéro. Hinweis: Unser Ziel ist es, allen Teilnehmenden ein angenehmes Erlebnis zu bieten. Deshalb wird die Veranstaltung teilweise auf Deutsch als auch auf Englisch durchgeführt, damit sich jede:r aktiv einbringen und wohlfühlen kann. ----- Join us for the next Zürich Chapter event! Discover exciting presentations featuring the latest highlights from Atlassian Team'26 in Anaheim (https://events.atlassian.com/team) and connect with fellow users. Learn from the experiences of other community members about collaboration in the age of Atlassian AI. Interact, exchange valuable insights, and enjoy the unique ACE networking atmosphere. Don’t miss this great opportunity to make new connections and expand your knowledge! Agenda: 17:30–17:45 – Welcome and updates in the context of ACE Zurich 17:45–18:15 – Richard Bergmann (Eficode) on Team ’26 in Anaheim 18:15–18:45 – Talk by Ishan Arora, Senior Software Engineer, on AI / human collaboration Followed by closing remarks and an apéro. Please note: Our goal is to create an enjoyable experience for all participants. Therefore, the event will be held partly in German and partly in English to ensure that everyone can actively engage and feel comfortable. Agenda --- Hosted By Martin Wulff, CEO bitvoodoo In the Atlassian ecosystem for over 13 years. Leading the Atlassian Community Zurich since 2020. Managing Communardo Switzerland (formerly bitvoodoo), an Atlassian Solution Partner, since 2012. Mike Carstensen, Managing Partner Passionate management consultant with a background in organizational theory, innovation - and technology management as well as process management. Atlassian certified and always striving for improved collaboration, transparency and team work. Also Pizza fan and music enthusiast. --- Global Partner Atlassian (http://atlassian.com) Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality. Local Sponsorss Headsquarter (https://headsquarter.com/en/) Headsquarter ist ein Schweizer Anbieter von Premium Boutique Workspaces und richtet sich an nationale und internationale Branchenführer. generativ GmbH (https://generativ.ch/) For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries. --- Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-zurich-presents-atlassian-team26-recap-amp-ai-service-management/.

# 🚀 Lean Change Agent Zertifikatstraining: Weg von Masterplänen, hin zu echter Wirkung (Zürich) **Veränderung in Organisationen scheitert oft an starren Plänen und fehlendem Dialog.** In einer komplexen Welt brauchen wir keine dickeren Konzepte, sondern schnellere Experimente und echtes Stakeholder-Engagement. Dieses Training ist kein theoretischer Frontalunterricht. Wir arbeiten zwei Tage lang intensiv an **Praxisfällen**, damit du am Montag darauf sofort wirksam wirst. ### 🛠 Das Problem & Unser Ansatz Klassisches Change Management ist oft zu langsam und ressourcenintensiv. Wir nutzen das Lean Change Denkmodell, um Widerstände in wertvolle Energie zu verwandeln und Veränderungen kleinschrittig, zeitnah und messbar voranzutreiben. ### 🗓 Der Ablauf: 2 Tage interaktive Werkstatt * **Input-Sequenzen:** Kompakte, fundierte Impulse zu agilen Change-Methoden und Emotionaler Intelligenz. * **Experimente:** Du wendest die Theorie direkt auf deinen mitgebrachten Fall an. * **Plenum & Diskussion:** Wir reflektieren die Ergebnisse hochinteraktiv und ziehen handfeste Learnings für deinen Alltag. ### 💎 Dein Paket: Was du erhältst * **Anerkanntes Zertifikat:** Offizielle «Lean Change Agent» Zertifizierung. * **LCM Backpack:** Zugang zum globalen Ressourcen-Hub von Lean Change Management. * **Toolbox:** Alle Trainingsunterlagen und kuratierte Literatur für die nachhaltige Verankerung. * **Full Catering:** Verpflegung über beide Tage hinweg. ### 📊 Fakten, die für sich sprechen * **Erfahrung:** Über 800 erfolgreich begleitete Teilnehmende in mehr als 70 Events seit 2018. * **Spitzenqualität:** Ein NPS von 9.2 bürgt für höchste Relevanz. * **Exklusivität:** Geleitet vom ersten und aktuell einzigen akkreditierten Lean Change Trainer der Schweiz. ### 📍 Die Koordinaten * **Datum:** Donnerstag, 28.05. – Freitag, 29.05.2026 * **Zeit:** Start um 09:00 Uhr - 17:00 Uhr * **Ort:** On-Site, Raum Zürich (genaue Location folgt) * **Sprache:** Deutsch **Bist du bereit, die Organisationsbegleitung neu zu definieren?**

You are interested to talk about agile topics like agile project management, agile organisation development, agile practices and agile mindset then join our first meeting and become part of a vibrant agile community.

**Sponsored by:** ***\- ACP*** ***\- TD SYNNEX*** ***\- Technopark Winterthur*** **Partner-led and partner-branded by**: ***Microsoft*** Speakers: * Firas Cheaib (ACP) – When Models Become the Commodity * Victor Chibotaru(LogicStar AI) – Shipping Faster, Drowning Sooner Abstract: When Models Become the Commodity ACP Engineering works extensively with LLMs to write production code across a small team. What makes that work is not the models, but the groundwork laid before them: a portfolio of Python projects sharing the same tooling, structure, tests, CI, and linters, the same conditions that already made the codebase easy for humans to navigate. That foundation is what powers the current build of ACP-M, ACP's industrial IoT platform for manufacturing customers, and an early agentic-loop prototype now running internally. The next step is enabling customers to automate their own operations the same way. Doing that requires the same kind of preparation on their side: turning fragmented operational data into knowledge graphs, unified namespaces, and typed semantic layers, so that agents act on information that is short, focused, and reliable. Once that environment exists, the model becomes a commodity. What matters is enterprise processes and domain knowledge, not which model happens to be in fashion that quarter. Attendees will leave with a concrete way to assess whether their own environment is ready for agents at all, and what it takes to get there -- Shipping Faster, Drowning Sooner AI ships your features faster than ever, but it also ships bugs faster than ever. Code got cheap, maintenance didn't: customer complaints stack up, Sentry alerts overflow, and triaging the pile is still as expensive as it ever was. I'll show how LogicStar finds bugs across your Sentry, Jira and codebase, separates signal from noise, and helps your team fix issues that matter.

Kommen Sie vorbei und lernen Sie care 4 kids kennen. Wir stellen uns vor, erzählen Ihnen über unseren Jobmöglichkeiten und beantworten alle Ihre Fragen. Wir sind im Starbucks an der Europaallee 7 (neben HB Zürich). Sie finden uns drinnen am Tisch . Auf dem Tisch sind care 4 kids Schablonen aufgestellt, damit Sie uns schneller sehen.:) Bitte bringen Sie Ihren vollständigen Lebenslauf mit und konsumieren Sie ein erfrischendes Getränk. Wir freuen uns auf Sie. *** Come and learn about care 4 kids and let us answer all your questions. Please find us at Starbucks Europaallee 7 (next to HB Zurich). We have care 4 kids sign set up so you can find us faster. :) Please bring us your CV and have a refreshing drink. We very much look forward to meeting you! ***

Join the GDG Cloud Zürich community for an evening of technical talks on Google Cloud, real-world insights, and networking with local practitioners. This meetup is intended for developers, architects, and engineers working with Google Cloud technologies. Agenda ⏰ 18:45: Doors open ⏰ 18:55: Doors close (late entry may not be possible due to building security) ⏰ 19:00: Welcome – Graham Polley, Thomas Hug, Filippo Broggini, Erin La, Alessandro Recca and Rachel Werner (organizers) ⏰ 19:05: Talk 1 – Ship features, not firewall rules: Abstracting GCP for speed, Norwin Metzger, Sanitas ⏰ 19:30: Talk 2 – Directly from Vegas, the SRE extension, baked in Zürich, is live! - Ricc & Ramón, Google ⏰ 20:00: Networking & Apéro – Supported by Google Cloud, Zencore, ABB, and Datwave Talk details Talk 1 Title: Ship features, not firewall rules: Abstracting GCP for speedSpeaker: Norwin Metzger, SanitasDescription: 80% of Sanitas’ workloads run on Google Cloud. To enable approximately 15 development teams to maximize business value, the Cloud Competence Center (CCC) abstracts away infrastructure and CI/CD complexity as much as possible. The CCC Product Owner will explain the challenges development teams face today and how the CCC continuously works to improve the developer experience at Sanitas. Talk 2 Title: Directly from Vegas, the SRE extension, baked in Zürich, is live!Speaker: Ricc & Ramón, Google Call for speakers Interested in speaking at a future GDG Cloud Zürich event? Submit your proposal here:https://docs.google.com/forms/d/e/1FAIpQLSeUUqeMrb6KD1zanhJ8ve5ZB-v7Z-VRHkxWVjA0NUwLyWavLg/viewform Agenda --- Hosted By Thomas Hug, Founder & CEO Filippo Broggini, Organizer Alessandro Recca, Organizer Rachel Werner, Organizer Erin La, Organizer Complete your event RSVP here: https://gdg.community.dev/events/details/google-gdg-cloud-zurich-presents-gdg-cloud-zurich-28-may-2026-meetup-34/.

Accessibility often feels overwhelming with all its guidelines, standards and edge cases. But in practice, meaningful improvements don’t require perfection. They require empathy and a sincere motivation to create a truly usable experience for all. In this talk, we share real learnings from UX and UI projects: what actually made a difference, where teams struggled, and how small, deliberate changes created a much more inclusive experience. You’ll walk away with a practical mindset and actionable ideas to start improving accessibility in your own projects — without waiting for the “perfect” solution. By Maria Timonen & Silio Keiser from Bitforge

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** Like it or not, AI agents are now capable of turning a quickly written paragraph of requirements into a pull request that is ready to be integrated into real-world production applications and it's now our responsibility to make sure AI doesn't go rogue and take down prod - or corrupt our data by misunderstanding the requirements or our existing schemas. In this session we'll explore strategies to protect our codebases through unit and integration testing, documentation, and code review along with additional ways of providing context and guard rails to our AI agents as they carry out the work we've assigned them to do. By the time we're done, you'll have a firm grasp of the problem and understand some helpful options for protecting your codebase from vibe coding mishaps getting YOLOed into prod. **YouTube Link** TBD

Save the Date - Agenda Forthcoming You're invited to Indiana D365 User Group Meeting June Wed Jun 10, 2026 2:00 PM—Jun 11, 4:00 PM (EST) https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWRkNmQ1NWMtN2E0Mi00ZDU4LThmNzMtMDdlODMwMDNkMGMz%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d Tap on the link or paste it in a browser to join.

Summer Session, Thursdays, June 4 - July 23, 2026, from 6 to 8:30pm ET **NAMI Family-to-Family** is a free, eight-week program for family members, caregivers, and partners of individuals living with mental illness. NAMI Family-to-Family provides information about anxiety, depressive disorders, schizophrenia, bipolar disorder, and other mental health conditions. Other topics covered include communication, problem solving, treatment, and recovery.

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

QA or the Highway is a one-day, affordable, regional, professional conference featuring real-world experience and thought leadership in the QA and testing industry. This is a ticketed event please register here: https://www.qaorthehwy.com/ Featured Keynote Speakers: **Matthew-Hope Eland** **(Wizard at Leading EDJE)** \- An AI Specialist and Wizard at Leading EDJE who is known to teach software engineering\, AI\, and data science concepts in the most ridiculous ways possible\. Matt has used machine learning to settle debates over whether Die Hard is a Christmas movie\, reinforcement learning to drive the behavior of digital squirrels\, data analytics to suggest improvements to his favorite TV show\, and AI agents to play board games and create an AI agent with the personality of a dog\. Matt is the author of "Data Science in \.NET with Polyglot Notebooks" and "Refactoring with C\#" as well as several LinkedIn Learning courses\. Matt helps organize the Central Ohio \.NET Developer Group\, runs several blogs and a YouTube channel\, has a Master’s of Science in Data Analytics\, and is a current Microsoft MVP in AI and \.NET\. **Tatyana Arbouzova** **(CEO at Innovate QA)** \- Tatyana Arbouzova is an engineering and business leader with a strong background in Quality Engineering across multiple industries\, including Big Tech\, Healthcare\, and Entertainment\. She has held leadership roles at world\-class companies such as Microsoft\, VMware\, Disney\, and The Pokémon Company International\, where she focused on building quality\-driven cultures and scaling teams to deliver high\-impact products\. With decades of experience\, Tatyana has helped organizations transform their quality practices so teams can deliver software efficiently\, confidently\, and with measurable business outcomes\. Today\, Tatyana advises software companies on adopting AI to optimize quality practices and improve how software is delivered at scale\. She is also a passionate community builder and the founder of Innovate QA\, a thriving Seattle\-based community and conference for quality professionals\.