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Frequently Asked Questions

Yes! Check out service management events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.

Discover all the service management events taking place this week here. Plan ahead and join exciting meetups throughout the week.

Absolutely! Find service management events near your location here. Connect with your local community and discover events within your area.

Service Management Events Today

Join in-person Service Management events happening right now

PM Session - Open Level Play
PM Session - Open Level Play
Welcome to the Open Level Play Session. This session takes place every Saturday from 12:15 to 13:45 at the Yonex Badminton Hall Hardbrücke. The number of players on the waitlist one week in advance determines the number of courts booked. If you are on the waitlist but can no longer attend, please remove yourself as early as possible. Open to players of all skill levels. This session is for doubles with a relaxed and social focus. Ideal for casual play, improvement and meeting new players. Payment can be made via TWINT after the session.
Naked Men Festival
Naked Men Festival
AM Session - Competitive Play
AM Session - Competitive Play
Welcome to the Competitive Play Session. This session takes place every Saturday from 10:45 to 12:15 at the Yonex Badminton Hall Hardbrücke. The number of players on the waitlist one week in advance determines the number of courts booked. If you are on the waitlist but can no longer attend, please remove yourself as early as possible. Players are accepted into the session based on skill suitability. This session is for experienced players looking for quality games. Play is focused on doubles with a competitive mindset and consistent rallies. You should be comfortable smashing, return smashes and keeping up a moderate tempo throughout the session. New players and those who are new to badminton are welcome to join the PM Session (Open Level Play). Payment can be made via TWINT after the session.
Mäng - transformational game
Mäng - transformational game
EXPERIENCE PHILOSOPHICAL SYNCRETISM, INNER ALCHEMY, AND GAME SPIRIT. Try a live (private) session of **Mäng (offline in Zürich or online worldwide)**, a powerful self-exploration game that helps uncover hidden mental scripts and rewire the way you think, feel and act. It is a tool for a really **profound change** that follows the four stages of inner alchemy. A modernized version of an ancient contemplative practice, reimagined as a transformational tool based on psychological insight, symbolic logic, and inner strategy, it is not therapy or coaching in the traditional sense. Instead, it’s an immersive deep-dive into the unconscious mind through metaphor and archetype with a game spirit. 💡 **How it works:** Mäng is built on four stages of real, lasting change: 1. **Discovery** – Identify limiting beliefs and internal programs 2. **Uninstallation** – Let go of outdated patterns 3. **Design** – Create new mental strategies 4. **Integration** – Embed them into your deeper awareness You’ll be guided through this process by the **Master of Mäng**, who offers structure, questions, and insight, while you remain the one making all decisions and discoveries. 🌿 **Who is this for?** For everyone (regardless of beliefs, age, gender, etc.), but more than anyone - for those who didn't find answers or sufficient depth in pop coaching and psychology. 🕒 **Important:** This is a deep game. A full session lasts **4 hours**. Time slots are defined individually. Contact me directly to get an appointment. Price for newbies: 250 CHF
AM Session - Open Level Play
AM Session - Open Level Play
Welcome to the Open Level Play Session. This session takes place every Saturday from 10:45 to 12:15 at the Yonex Badminton Hall Hardbrücke. The number of players on the waitlist one week in advance determines the number of courts booked. If you are on the waitlist but can no longer attend, please remove yourself as early as possible. Open to players of all skill levels. This session is for doubles with a relaxed and social focus. Ideal for casual play, improvement and meeting new players. Payment can be made via TWINT after the session.
Hike Sentiero dell’Olivo (Lugano)
Hike Sentiero dell’Olivo (Lugano)
Join me for a beautiful panoramic walk along Lake Lugano on the famous Olive Tree Trail (Sentiero dell’Olivo). We will start in Lugano, reach Castagnola and follow the scenic lakeside path surrounded by olive trees and amazing lake views all the way to the charming village of Gandria. Once we arrive to Gandria, we will stop for a visit and lunch, then take the boat to Lugano Centrale and train back to Zürich HB. 📍 Hike Details Route: Lugano – Castagnola – Olive Tree Trail – Gandria Distance: around 5.5km Time: around 1.5h walking + time for lunch & photos Difficulty: Easy (T1) 🍽️ Lunch We will stop for lunch in the beautiful lakeside village of Gandria, with several restaurants and terraces directly by the lake. 🚆 Transport Meeting point: Zurich HB under the blue angel (08:45) From Zürich HB: train to Lugano Centrale (09:05 -> 10:58) From Gandria: boat to Lugano Centrale and then train back to Zürich HB. The exact time TBD. 🎒 Bring Comfortable shoes, appropriate clothes, water/snacks, sun protection, sunglasses, etc. ⚠️ Note The hike will be cancelled in case of bad weather or any other unexpected event. This is not a guided tour, everyone is responsible for themselves.
Sentiero dell’Olivo (Lugano) (T1)
Sentiero dell’Olivo (Lugano) (T1)
Join me for a beautiful panoramic walk along Lake Lugano on the famous Olive Tree Trail (Sentiero dell’Olivo). We will start in Lugano, reach Castagnola and follow the scenic lakeside path surrounded by olive trees and amazing lake views all the way to the charming village of Gandria. Once we arrive to Gandria, we will stop for a visit and lunch, then take the boat to Lugano and train back to Zürich HB. 📍 HIKE DETAILS * Route: Lugano – Castagnola – Olive Tree Trail – Gandria * Distance: around 5.5km * Duration: around 1.5h walking + time for lunch & photos * Difficulty: T1 * Info: [https://www.myswitzerland.com/en-ch/experiences/olive-tree-trail/](https://www.myswitzerland.com/en-ch/experiences/olive-tree-trail/) * Info: [https://www.luganoregion.com/en/theme-trail/details/The-Olive-Grove-Trail/58645146.html](https://www.luganoregion.com/en/theme-trail/details/The-Olive-Grove-Trail/58645146.html) * Info: [https://wegwandern.ch/wanderung/olivenweg-gandria-castagnola-wanderung-wandern/](https://wegwandern.ch/wanderung/olivenweg-gandria-castagnola-wanderung-wandern/) 🍽️ LUNCH We will stop for lunch in the beautiful lakeside village of Gandria, with several restaurants and terraces directly by the lake. 🚆 TRANSPORT * 08:45h: Meeting point: Zurich HB under the Blue Angel (08:45) * 09:05h: From Zürich HB: train to Lugano Centrale (IC2: 09:05 -> 10:58) * 10:58h: Arrive at Lugano and start of the hike * Return from Gandria: Boat to Lugano and then train back to Zürich HB. The exact time TBD. 🚆 TICKET COST * Zürich HB - Lugano & return: CHF 68.- w/HT * Boat Gandria - Lugano: CHF 9.90 w/HT * Thereby the all-Switzerland day pass at CHF 78.- breaks even … short by 10 rappen, but giving full freedom * Consider this companion offer by SBB at CHF 39.- (For every person #1 who has a GA or day pass, one person #2 can join for CHF 39.-): [https://www.sbb.ch/en/campaign/companion-ticket.html](https://www.sbb.ch/en/campaign/companion-ticket.html) * GA: Fully covered (train and boat) 🎒 BRING Comfortable shoes, appropriate clothes, water/snacks, sun protection, sunglasses, etc. ☔ WEATHER The hike will be cancelled in case of bad weather or any other unexpected event. ⚠️ DISCLAIMER This is NOT a guided tour. Instead, this is a get-together of individuals who themselves are responsible for their judgement, choices and actions. It is your own responsibility to prepare appropriately before the event: You need to understand what activity is foreseen, assess the difficulty, risks and dangers and the expected weather conditions. Furthermore, you need to assess the requirements regarding experience, capabilities and fitness condition, and judge if you personally have the necessary experience, capabilities and fitness level. You yourself also need to assure adequate preparation, equipment (boots, clothes, gear...) and insurance cover and do everything as if you were going by yourself. During the event it is also your own responsibility to apply your own judgement and to take considerate responsible decisions yourself, fully within your own responsibility and judgement. The event is entirely at your own risk. The organiser also does not warrant on the accuracy or completeness of the description above. The organiser just offers you to join one another and to go together, but holds no responsibility for anything, including injuries or death that might result directly or indirectly from this event.

Service Management Events This Week

Discover what is happening in the next few days

Stress managment: Leichtigkeit im Alltag
Stress managment: Leichtigkeit im Alltag
[TICKETS FOR THIS EVENT ARE SOLD VIA EVENTROG ](https://eventfrog.ch/en/p/health-spirituality/health-wellbeing/afiya-stressmanagement-7455671259734527406.html) Fühlst du dich oft wie im Hamsterrad? Der Alltag fordert viel, und die eigenen Bedürfnisse bleiben dabei oft auf der Strecke. In unserem gemeinsamen Workshop **„Leichtigkeit im Alltag“** halten wir die Zeit kurz an. Wir gehen der Frage auf den Grund, wie Stress entsteht, wie du ihn auf körperlicher und mentaler Ebene verstehen kannst und am wichtigsten mit welchen einfachen Werkzeugen du ihn regulierst. Es geht nicht darum, den Stress komplett abzuschaffen, sondern eine neue, souveräne Haltung dazu zu finden. **Was dich erwartet:** * **Verstehen:** Einblicke in die Mechanismen der Stressentstehung und Selbstregulation. * **Erleben:** Praktische Übungen für mehr Präsenz und Achtsamkeit im Hier und Jetzt. * **Verankern:** Strategien, um die gewonnene Leichtigkeit nachhaltig in deinen Alltag zu integrieren. **Gemeinsamer Ausklang:** Nach dem Workshop ist noch nicht Schluss! Wir laden dich herzlich zu einem **gemeinsamen Apéro** ein. In entspannter Atmosphäre hast du die Möglichkeit, dich mit anderen Frauen auszutauschen, Erfahrungen zu teilen oder einfach die neu gewonnene Ruhe bei einem Getränk und kleinen Häppchen zu genießen. Gönn dir diesen Nachmittag für dich. Wir freuen uns darauf, gemeinsam mit dir mehr Leichtigkeit in dein Leben zu bringen! [TICKETS FOR THIS EVENT ARE SOLD VIA EVENTROG ](https://eventfrog.ch/en/p/health-spirituality/health-wellbeing/afiya-stressmanagement-7455671259734527406.html)
Hike & Steam (T1)
Hike & Steam (T1)
The weather on Ascention Day is forecast to be very rainy. So we move this to Sunday. This is a fairly flat hike along the Limmat from Neuenhof towards Zürich. Towards the end, we stop over (or finish) at a place where they operate live steam outdoor model trains on 5 inch and 7 inch tracks. This weekend is when they have their annual open days. See link and the photos linked below! ############################## MEETING: * 08:05h: Meet at Zürich HB under the «Blue Angel» * 08:07h: Leave for platform 41/42 TRAVEL OUTBOUND: * 08:14h: S12 Zürich HB (dir. «Brugg AG») to Neuenhof * 08:36h: Arrival at Neuenhof and start of the hike HIKE DATA: * Duration: 5¾ hrs (plus breaks) * Distance: 24 km * Ascent/Descent: 160m/140m * SAC classification: T1 * Map: [https://schweizmobil.ch/en/tour/341738489](https://schweizmobil.ch/en/tour/341738489) HIGHLIGHT & STOPOVER: * At ca. 14:00h, stop over at the outdoor steam engine club at Zürich-Tüffenwies. Let's take a ride … * I have foreseen a stopover of about 1 hour for this (look around, ride, food, drinks) * [https://www.dmc-ch.ch/](https://www.dmc-ch.ch/) * [https://www.dmc-ch.ch/veranstaltungen](https://www.dmc-ch.ch/veranstaltungen) * Photos from 2023: [https://www.meetup.com/zurich-hike-outdoor/photos/33534062/](https://www.meetup.com/zurich-hike-outdoor/photos/33534062/) * Photos from 2025: [https://www.meetup.com/zurich-hike-outdoor/photos/35368898/](https://www.meetup.com/zurich-hike-outdoor/photos/35368898/) LUNCH: * Picnic EARLY DROP-OUT: * If you are not sure if the distance and time is for you: There are many S-Bahn stations, bus stops and then tram stops along the way RETURN TRAVEL: * The hike finishes at Zürich HB COST / TICKET PRICE: Total ticket cost: * Outbound: CHF 7.10 (w/HT) * Return: n/a (or ticket from how far you've got) ############################## DISCLAIMER: This is NOT a guided tour. Instead, this is a get-together of individuals who themselves are responsible for their judgement, choices and actions. It is your own responsibility to prepare appropriately before the event: You need to understand what activity is foreseen, assess the difficulty, risks and dangers and the expected weather conditions. Furthermore, you need to assess the requirements regarding experience, capabilities and fitness condition, and judge if you personally have the necessary experience, capabilities and fitness level. You yourself also need to assure adequate preparation, equipment (boots, clothes, gear...) and insurance cover and do everything as if you were going by yourself. During the event it is also your own responsibility to apply your own judgement and to take considerate responsible decisions yourself, fully within your own responsibility and judgement. The event is entirely at your own risk. The organiser also does not warrant on the accuracy or completeness of the description above. The organiser just offers you to join one another and to go together, but holds no responsibility for anything, including injuries or death that might result directly or indirectly from this event.
Batik Tulis Workshop – Wax & Dye Textile Art (Zurich)
Batik Tulis Workshop – Wax & Dye Textile Art (Zurich)
**Step away from the pace of everyday life and spend a day immersed in the quiet rhythm of batik.** Batik is a traditional wax-resist textile art where patterns emerge slowly through the interaction of hot wax and dye. The process invites patience, attention, and a different sense of time — one where the act of making becomes as important as the final piece. In this studio workshop we will explore the traditional batik tulis process using canting (the wax drawing tool) and dye. The day unfolds gradually: observing how wax flows, how colour layers develop, and how patterns begin to reveal themselves on cloth. Working with batik often becomes a quiet conversation between intention and discovery — balancing moments of control with moments of letting go as the wax and dye take their course. Many participants find that the process creates a natural space for focus, reflection, and an inner dialogue that unfolds through making. During the workshop you will: • learn the fundamentals of traditional batik wax-resist techniques • create two small batik textiles (one guided, one your own design) • experience the slow, meditative rhythm of working with wax, colour, and pattern 📍 Location Artiloft – Craft Factory Albulastrasse 24, 8048 Zurich 📅 Dates • May 17, 2026 • June 28, 2026 • August 30, 2026 🕙 Time 10:00–16:30 (with lunch break) 💰 Price CHF 240/ session (materials included) Registration and payment are handled directly by Artiloft: [https://en.artiloft.ch/service-page/batik-cire-teinture](https://en.artiloft.ch/service-page/batik-cire-teinture) Languages: English / German For those who feel drawn to explore batik more deeply, Hazura also hosts small immersive batik retreats in Yogyakarta where participants learn directly with local artisans. The **Subagya Art Retreat** offers a slower cultural immersion into the craft and its living traditions. **Learn more:** [HazuraStudio | Subagya-art-retreat](https://www.hazurastudio.com/subagya-art-retreat)
Fast Friending - Real Connections! (25-45/Ice Breakers)
Fast Friending - Real Connections! (25-45/Ice Breakers)
Meeting new people as adults isn’t easy—busy lives and smaller circles make real connections harder to find, and online interactions rarely match face-to-face warmth. Our Fast Friending Evening is designed to change that—bringing like-minded people together for genuine, in-person conversations. Just show up, be yourself, and leave with meaningful new connections. **You will need to buy a ticket for attending -** [https://zurich16thmay.eventbrite.co.uk](https://zurich16thmay.eventbrite.co.uk) \*You can use any debit or credit card to purchase your ticket at PayPal checkout. It will ask you for your email address but that is only to send you a receipt. You do not need a PayPal account. TICKETS:- Early bird - CHF 10 Regular ticket - CHF 15 Cash at the meetup - If you have not purchased your ticket in advance then you can pay CHF 20 per person in cash on the day of the meetup to Neo (Please bring exact change) 'Fast friending' is our fun and quick way to help you make new connections quickly with both ladies and gentlemen. These are people in the age group of 25 and 45 and so you will be on a similar wavelength. Naturally you can always choose who to speak with based on your preference! Here's how your evening is planned - **7:00 PM – Welcome** \- We will meet at 7\.00 pm when you will be welcomed by your host Neo\. She will manage the evening and also help you make connections\. If you are a bit shy or anxious then please come early. Neo will help you meet other members in a small group and help you settle down and get comfortable. All attendees are also welcome to bring a lady friend along with them for free. This will make it a lot less stressful for you as you will always have your friend alongside. **7:30 – 8:30 PM \| Fast Friending** \- From 7\.30 to 8\.30 pm\, we will start 'Fast Friending' where our host will ask you to speak to a different attendee every 3 minutes\. You will be able to meet lots of ladies and gentlemen and not be limited to only those sitting or standing next you\. **After 8:30 PM \| Open Mingling** \- After 8\.30 pm you will have time to interact with those you have met as well as others\. If you are a bit shy or anxious then please come early. Neo will help you meet other members in a small group and help you settle down and get comfortable. \- We are not a close knit tight group\. Our evenings are warm and comfortable for members attending for the first time and those coming alone\. You will not feel alone\! \- We have many groups in this city\. Members of our other groups who RSVP are included as guests of the organisers in order to give you an indication of expected people\. \- This evening is for ladies and gents in the 25 to 45 age group\. \- Our evenings are not about 'dating' or for 'romantic' connections\. 'Fast friending' is NOT 'Speed dating'\. 'Fast friending' is designed to help members meet other like minded ladies and gents\. It is about new friendships and connections\. Naturally\, new friendships can lead to dating or romantic connections\, but that is not our focus\. Why do we have tickets? 1. Cover our costs - Our host is compensated for their time and work. We also pay meetup and have dedicated staff to manage our events, hosts, venues and communication. 2. Group Safety - By securing your ticket we have a record and you contribute to a well organized evening where everyone is more committed and better behaved. 3. Management - Tickets help us better manage attendee group size, book suitable space and activity. ABOUT [fastfriends.co.uk ](https://fastfriends.co.uk/)- We have connected members successfully for the past 10 years in over 30 cities (operating as Expatsclub, MeetConnectDevelop and fastfriends.co.uk). \-\-\-\-\-\-\-\-\-\-\-\-\-\- You can contact our founder Dan on +447715705005 with any questions or ideas. \-\-\-\-\-\-\-\-\-\-\-\-\-\- **Here are some videos which will give you some guidance and comfort to make your attendance more productive.** Secrets of socializing at our meetups - [http://bit.ly/secrets-socializing ](http://bit.ly/secrets-socializing) How to make new friends - [https://www.youtube.com/watch?v=v6GB0Hc_bSs](https://www.youtube.com/watch?v=v6GB0Hc_bSs) How to make people like you at our socials -[ https://www.youtube.com/watch?v=K4guProkKrI](https://www.youtube.com/watch?v=K4guProkKrI) Why you should attend our evenings - [https://www.youtube.com/watch?v=wEjwGBXzJE8](https://www.youtube.com/watch?v=wEjwGBXzJE8) Member feedback - [https://youtu.be/bF_oxrWGqus?si=8ewukkeawt1N12nm](https://youtu.be/bF_oxrWGqus?si=8ewukkeawt1N12nm)
Free Breathwork & Breakfast
Free Breathwork & Breakfast
**☀️Nourish your mind & body first thing in the morning 🌻** 🎟 Entry: **Free** 🗓 Date: **Saturday, 16 May** 🕗 Time: **10:00 – 12:00** 📍 Location: **[ANNTIN studio,](https://maps.app.goo.gl/V3Ym1aCMCZRgygxeA)**[ ](https://maps.app.goo.gl/V3Ym1aCMCZRgygxeA)**[Glattbrugg train station](https://maps.app.goo.gl/V3Ym1aCMCZRgygxeA)** (10 min from HB, 7 min from Hardbrücke, 2 min from Oerlikon) ⸻ **What to expect** 🕙 **10:00 – 10:15:** Arrival & welcome 🌬️ **10:15 – 11:00:** Breathwork session 🫐 **11:00 – 12:00:** Social gathering with vegan breakfast ⸻ Start your weekend with calming your mind & nervous system by learning different breathing techniques. The practice is followed by meaningful connections over light & vegan breakfast. Sip coffee, matcha or other hot drinks available on site while meeting like minded people who care about wellbeing. 🎟 The breathwork and breakfast are free, however if you want to support the owners of [ANNTIN studio](https://www.anntin.ch/), simply order a hot drink after breathwork ☕ ⚠️ Limited spots available - join the event to save your spot ⚠️⚠️Please cancel if you know you can't come, it will give chance to others to enjoy the event. In case of any questions contact us here: [https://chat.whatsapp.com/CSCUj3b814E7OagroDneOO?mode=gi_t](https://chat.whatsapp.com/CSCUj3b814E7OagroDneOO?mode=gi_t)
Walk & Connect | Daytrip to Seealpsee (Appenzell)
Walk & Connect | Daytrip to Seealpsee (Appenzell)
**[⚠️ >>Ticket needed (click here)<<](https://eventfrog.ch/de/p/freizeit-ausfluege/wanderung/walk-connect-daytrip-to-seealpsee-appenzell-7459334125192795157.html)**[ ](https://eventfrog.ch/de/p/freizeit-ausfluege/wanderung/walk-connect-daytrip-to-seealpsee-appenzell-7459334125192795157.html)or **[www.social-circle.ch](https://social-circle.ch/)** Cliffside hut, hermit caves, alpine lake — all in one Sunday 🥾 We take the train and cable car to that mountain restaurant from every Switzerland postcard, then hike down past Seealpsee back to the train 🌊🏔️ Make new friends on this daytrip, in a setting National Geographic once called the most beautiful place in the world. **Coming alone? That's totally fine!** We'll match you with people who share your vibe using the Social Circle app — we'll introduce you to it during the event **Stay in the loop:** Join our WhatsApp group for updates and the live meeting location on the day: [https://chat.whatsapp.com/CkFmnu2NL5BDJCUYXv53VG](https://chat.whatsapp.com/CkFmnu2NL5BDJCUYXv53VG) *If the link doesn't open on your phone, try using WhatsApp Web on your computer.* **Timeline** * **09:30**⏰ – Meet under the big clock at Zürich Main Station (HB) * **10:08**🚆 – Take the IR 13 toward Sargans from Gleis 6 * **11:14** – Arrive at Gossau SG (Gleis 3) * **11:21** – Change to the S23 toward Wasserauen from Gleis 11 * **12:13** – Arrive at Wasserauen (Gleis 1), cross the road to the Ebenalpbahn * **12:20**🚠 – Cable car up to Ebenalp (departures every 15 min, ride is \~6 min) * **12:30**🥾 – Walk through the Wildkirchli caves down to Aescher * **12:50**🍽️ – Lunch at Berggasthaus Aescher on the cliff terrace (first come first served, no reservations) * **13:30**⛰️ – Hike down the steep mountain path to Seealpsee (\~1h) * **14:30**🌊 – Time at Seealpsee (photos, snacks, feet in the lake if you're brave) * **16:00** – Walk down the valley path to Wasserauen (\~1h) * **17:00** – Arrive at Wasserauen * **17:18**🚆 – S23 back to Gossau SG, then IR 13 toward Zürich HB * **19:20** – Back at Zürich HB **✅ Included** * Snacks for the trail * Moderated Speed Friending rounds along the way * A guided tour through the Wildkirchli caves, Aescher, and down to Seealpsee **❌ Not included** * Train tickets to and from Wasserauen * Cable car up to Ebenalp * Lunch at Aescher **What to Bring** * Sturdy hiking shoes (the descent from Aescher is steep and uneven) * Water and a small extra snack * Cash can be useful for the cable car and lunch * Sunscreen and a light jacket, mountain weather shifts fast * Your smartphone for the friend-matching **Disclaimer** Participation in this event requires a valid ticket, which must be purchased in advance via the link provided in the event description. Please note that tickets are non-refundable and non-transferable. We do not accept cash payments on the day of the event. To ensure a smooth and safe experience, we kindly ask all participants to follow the instructions and announcements from the event organizers. While our team works hard to create an enjoyable and welcoming atmosphere, attendance is at your own risk. We want everyone to feel comfortable and respected. If you encounter any issues or uncomfortable situations during the event, please speak directly to a member of our team — we're here to help. We reserve the right to exclude participants from the event if they do not adhere to basic standards of respectful interpersonal behavior. This decision is at the discretion of the responsible organizers. By signing up, you agree that any content captured during the event (including photos and videos) may be used on Social Circle's social media channels and those of our partners. Please be aware that we cannot wait for late participants, as this disrupts the planned group flow and connections. If you're delayed or choose a different route, it's your responsibility to catch up with the group. A live location will be shared in the event's WhatsApp chat to help you reconnect. Want more events like this, join our newsletter: [https://chat.whatsapp.com/KWSK2jINyuG9uHHjtxfnmP](https://chat.whatsapp.com/KWSK2jINyuG9uHHjtxfnmP)
Mindfulness Workshop
Mindfulness Workshop

Service Management Events Near You

Connect with your local Service Management community

Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
ServiceNow Knowledge 26 Recap + Topgolf Happy Hour
ServiceNow Knowledge 26 Recap + Topgolf Happy Hour
Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!
Building Agents with Microsoft Agent Framework
Building Agents with Microsoft Agent Framework
We will show how to build custom agents with Microsoft Agent Framework. Attendees will learn how to build and custom host agents when Microsoft Foundry is not a viable option.
Building Momentum: From Ambiguity to Execution
Building Momentum: From Ambiguity to Execution
**Building a great product is one thing—building momentum behind it is another.** Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations. In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch. You’ll walk away with insights on how to: * Build and sustain momentum across teams * Adapt to changing priorities without losing direction * Scale products thoughtfully in complex environments Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward. Come connect, learn, and swap stories with fellow product professionals. \-\-\- Food and drinks will be provided by Switchbox, our generous host. Free parking will be available at the front and back sides of the Switchbox Office.
Westerville Queer Coffee Meetup
Westerville Queer Coffee Meetup
WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.
TBD
TBD
**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** TBD **YouTube Link** TBD
Quarterly Community Gathering
Quarterly Community Gathering
Join the Columbus AI community for our quarterly gathering — a casual, community-focused evening where everyone has a chance to share, learn, and connect. These open mic–style events give anyone in the community up to **5 minutes** to present a project, share a tool, pose a question, or offer a perspective on the evolving AI space. No slides required — just a welcoming space to exchange ideas and keep the local AI conversation moving. If you’d like to take the stage, message \*\*Chris (the organizer)\*\*with a **title and short description** of what you’d like to share. Whether you’re deep in the field or just getting curious, come connect with others building and exploring AI in Columbus. Sponsored by [Transform Labs](https://www.linkedin.com/company/transformlabs/) Sign up also accessible via [Transform Labs Luma](https://luma.com/transformlabshq)