Service Management

Kommen Sie vorbei und lernen Sie care 4 kids kennen. Wir stellen uns vor, erzählen Ihnen über unseren Jobmöglichkeiten und beantworten alle Ihre Fragen. Wir sind im Starbucks an der Europaallee 7 (neben HB Zürich). Sie finden uns drinnen am Tisch . Auf dem Tisch sind care 4 kids Schablonen aufgestellt, damit Sie uns schneller sehen.:) Bitte bringen Sie Ihren vollständigen Lebenslauf mit und konsumieren Sie ein erfrischendes Getränk. Wir freuen uns auf Sie. *** Come and learn about care 4 kids and let us answer all your questions. Please find us at Starbucks Europaallee 7 (next to HB Zurich). We have care 4 kids sign set up so you can find us faster. :) Please bring us your CV and have a refreshing drink. We very much look forward to meeting you! ***

Hallo! Mein Name ist Michał und ich bin langjähriger Meditationspraktizierender und Bewusstseins-Coach. (Die Veranstaltung findet im GZ Heuried – Döltschiweg 130, 8055 Zürich statt. **Ich bitte um eine schriftliche Bestätigung deiner Teilnahme bei der Anmeldung.)** https://gz-zh.ch/gz-heuried/angebote/meditation-runterkommen/ In dieser geführten Meditation werden wir die Realität genau so beobachten, wie sie ist. Wir konzentrieren uns auf den Geist, den Körper und die Empfindungen im Körper. Die von mir geleitete Meditation ist in der Vipassana-Tradition verwurzelt und enthält Elemente der non-dualen Bewusstheit. Ich verwende keine Visualisierungen oder göttliche Bilder – sie ist so einfach wie möglich und meiner Erfahrung nach die effektivste Methode, die wahre Natur der Realität allmählich Tropfen für Tropfen zu erkennen. Diese Meditation ist für alle spirituellen oder religiösen Hintergründe offen. Der Abend besteht aus **einer Stunde Meditation**, gefolgt von **30 Minuten Fragen und Antworten**. Ich würde mich sehr freuen, wenn du an diesem Abend teilnehmen würdest. **Gebühr – 20 CHF**. Wenn du finanzielle Schwierigkeiten hast, kontaktiere mich bitte, und wir können über andere Möglichkeiten sprechen.

We are **[Rhacklette](https://rhacklette41.github.io/),** a group of female, inter, non-binary, trans and agender (FINTA) people in Security. Our goal is to create a protected space for gender minorities in the security industry, this applies to professionals as well as students or career changers. We are a subgroup of **[DEFCON Switzerland](https://www.defcon-switzerland.org/)**, a non profit well known for the **[Area41 conference](https://area41.io/)** and **[Beer On Tuesdays (BoTs)](https://www.beerontuesday.ch/)**. DEFCON Switzerland strives to support and foster the local hacker community. We want to create a network, mainly in Switzerland, where people feel safe and understood. A safe space to learn together, in which knowledge is imparted and built up, where you can have fun together and meet other people who share the same passion. Come and join us for our monthly meetups, we look forward to welcoming you! :)

Let's do it! 1. Let's meet at the entrance 6:45 PM 2. Get your tickets or abo 3. We enter the changing rooms at 7 PM sharp, no waiting 4. Off we go! Cheers. Looking forward! More about the group: **🏊‍♂️ Swim Maniacs - Dive In, Clear Your Mind, Connect** Your weekly dose of water therapy! **WHAT WE'RE ABOUT** Swim Maniacs is for people who believe Monday evenings should end better than they began. We're a small, welcoming group that turns swimming into a tiny habit that transforms your week. No pressure, no competition - just 15-30 minutes of pure enjoyment in the water with fantastic people (yes we are!) **WHEN**: Mondays, 7 PM sharp **DURATION**: 15-30 minutes, but you can make a few extra laps! We will admire your moves **WHERE**: Oberaegeri Indoor pool (fall/winter/spring) or Beautiful local lake Unteraegeri Badi (summer, when water >20°C+) **GROUP SIZE**: Maximum 6-8 swimmers (let's see how we grow) **WEATHER POLICY**: We swim rain or shine in summer - it's liberating! **NO-PRESSURE**: After a swim (or if you feel so - instead of one), you can enjoy a whirlpool area outside **OUR SIMPLE RULES** 1. Show up consistently (we hold each other accountable with kindness) 2. Swim at your own pace - fast, slow, or somewhere in between 3. Be friendly and welcoming to newcomers 4. No phones in the pool area (common! we don't have to tell this) 5. If you can't make it, give the group a heads up 6. Show up on time! We start 7pm entering the changing room and meet say 6:50PM at the entrance **WHY JOINING** 1. Anyone who need to decompress 2. Anyone looking for accountability without judgment 3. People who want to meet genuine, health-conscious friends 4. Swimmers of any level (from "I can swim a length" to former competitors) 5. Those ready to build one tiny habit that makes Monday evenings magical **LOGISTICS** 1. Bus 601/611 from Zug to Oberaegeri directly 2. Paid car parking nearby (pretty limited capacity) 3. Contacts of and directions: see the [Aegeribad website](https://www.aegeribad.ch/kontakt.html) **🏊‍♂️ READY TO DIVE IN? 🏊‍♂️** Join us next Monday - the water (and we) are waiting for you!

Join us for the weekly Language Exchange! 🚀 Language Exchange WhatsApp Chat https://chat.whatsapp.com/C36TAgOl8Ei5qsWMNPZpHU Join the weekly Language Exchange (every monday) to work on your language skills, socialize and meet cool and open people. 💡HOW DOES IT WORK💡 1. Come to the location (for Spring and Summer the event will take place on a outside)☀️🍹 2. The Event Host will greet you🤜🏽🤛🏾 3. Choose the language flag that interests you and speak the language of the flag🇪🇸🇬🇧🇵🇹🇮🇹🇩🇪🇨🇭🇫🇷 4. Start talking with people around the world and improve your language skill💪🏽💭

Jeden Montag 19:30 - 01:00h Salsa, Bachata, Cha-Cha-Cha, Son Entry CHF 10.- (inkl. SalsaPractica) 370m2 Dancefloor / Lounge & Bar Türöffnung 19:30 Uhr 19.30 Uhr 1 Stunde SalsaPractica mit Tanzlehrer 20:30 Uhr Main Floor DJ Salsa, Bachata, Cha-Cha-Cha, Son - das sind die richtigen Rhythmen, für einen schwungvollen Start in eine neue Woche. Komm am Montag zum Salsa-Tanzabend der SalsaRica in die Bananenreiferei. Bis 01.00 Uhr in die Nacht könnt ihr voller Freude das Tanzbein schwingen. SalsaPractica: Es ist keine Kursstunde, sondern gedacht, um Knöpfe zu lösen oder Figuren zu üben die noch nicht so ganz gelingen. Es wird langsame Musik abgespielt, perfekt um zu üben. Lehrer sind vor Ort zur Beratung und Einstufung. Die Salsa Practica ist nicht gratis, sondern ein Bestandteil von der Party und im Partyeintritt inbegriffen. Practica Lehrer erkennt man an speziellen T-Shirts oder ein Schlüsselanhängern. Geht gerne aktiv auf die Lehrer zu, wenn Hilfe gebraucht wird. Man kann auch einfach kommen zum selber üben.

I'm really excited to announce our next Meet Up event. It will take place at Core studio in Rennweg Rennweg 12, 8001 Zurich. Designed to strengthen, release and stretch muscle tensions, conditioning your body by increasing your range of motion and flexibility as well as overcoming back pain; improving your posture and circulation so you can exercise more efficiently, whilst keeping your body injury free. The class is structured as a workout & stretch combination. Open to all levels. You will need to bring a smile, some water and wear comfortable exercise cloths. The class will be 60 minutes which should be more than enough to get those muscles warmed up and you posturised ready for the next session. There's a small cost to cover the venue and facilities - CHF 40.- For more details about the training provider please see: https://www.balletbodysculpture.com/ballet-body-sculpture-classes-in-zurich

Let's get together for the next TechTalkThursday to learn new things and share experiences! 17:45 Door opening 18:00 **Intro** – Thomas Hug, CEO & Founder of Nine 18:05 **The Shift From "Hack In" to "Log In": How Overprivileged Non-Human Identities Became the Modern Attack Path** – Jan Brons (Co-Founder & Cyber Security Expert at Kleeo GmbH) 18:30 **How To Navigate Complex Systems Using a Non-Software Toolkit** – Florian Sommerfeldt (Quality Expert at House of Test Switzerland) 19:00 **Zero to SELECT: Providing Databases in 10 Seconds** – Daniel Wilhelm (Senior Engineer Managed Services at Nine) 19:30 Snacks & Drinks Have we aroused your interest? Then please register! We look forward to meeting you! You can also watch this event's livestream on YouTube: https://www.youtube.com/watch?v=HgsaBKivvXk

Let’s do something different from the usual meetup format. We’ll start with a scenic \~1.5h hike from Uetliberg to Felsenegg, with rotating discussion pairs and small groups along the trail. Every 20 minutes, we switch conversation partners and dive into a new topic around product thinking, leadership, team dynamics, facilitation, delivery, career growth, or whatever challenges are currently on your mind. The goal is simple: * meet interesting people * exchange practical experience * enjoy Zürich nature instead of another conference room. We’ll finish with a relaxed group dinner at Restaurant Felsenegg overlooking the lake and city. Start: 17:45 at Uetliberg station Route: Uetliberg → Felsenegg Hiking level: Easy/moderate Hiking time: \~1.5h Dinner afterward at Felsenegg Easy return via cable car + train Bring comfortable shoes, curiosity, and a topic you’d love to discuss. Four-legged networking companions welcome too.

Two very different, complementary topics for our June evening. One on the small, everyday habits that make teams actually collaborate. The other on how a platform and a cultural movement transformed IT in the public sector. Here's what's planned for the evening: 17:30 - 18:00 - Arrival and first drinks 18:00 - 18:45 - Micro Habits for better Teamwork by Dr. Denniz Dönmez 18:45 - 19:30 - From DevOps to Digital Sovereignty: How a Movement Became a Platform by Syrian Hadad 19:30 - 20:30 - Networking, Open Space & More drinks\* **Micro Habits for better Teamwork** Great teamwork is like solving a puzzle, and not like playing poker, it's not about playing against each other, but rather achieving real collaboration. Micro Habits are psychological hacks that create big results in teams. Micro Habits for Better Teamwork span seven behavioral domains, such as taking responsibility, creating psychological safety, and testing our assumptions. Each provides concrete, small, actionable behaviors that lead to major improvements in collaboration. This talk presents practical, everyday tools based on real-world experience that can be applied immediately to make teamwork easier and more effective, without lengthy coaching programs or complex team-development processes. With Micro Habits, teams unlock their full potential step by step. **Dr. Denniz Dönmez** Scientific agilist and co-creator of Micro Habits for better Teamwork. 15 years experience leading teams and consulting market leaders with a background and PhD in agile methods. **From DevOps to Digital Sovereignty: How a Movement Became a Platform** IT in the public sector is anything but simple: long-established landscapes, strict regulatory requirements, complex processes, and often more than 500 business applications that must be operated reliably. For a long time, this meant ordering individual servers, databases, DNS entries, firewall rules, and storage, then assembling everything manually. Every application was unique. Pets instead of cattle. This talk tells the story of how the DevOps idea took hold in exactly this environment — first as a cultural movement, and later as a concrete operating and architectural model. Step by step, individual infrastructure evolved into a platform, manual work into automation, and isolated solutions into standardization. The result: the Aargau Cloud Platform and a dedicated platform engineering team. In an environment shaped by legacy systems, federal structures, and long lifecycle expectations, platform thinking becomes the foundation for digital sovereignty: maintaining control, reducing dependencies, and still staying innovative — without simply handing everything over to others. **Syrian Hadad** Syrian Hadad is a CTO and long-standing technology and platform leader in the public sector. Among other achievements, he built the Aargau Cloud Platform and helped establish DevOps, cloud, and architecture topics strategically within the organization. Together with the IT organization of the Canton of Aargau, he won the 2023 Digital Economy Award (Digital Excellence) for the consistent transformation toward platforms, cloud-native technologies, and modern governance. Many thanks to our **sponsors**: * Catering Sponsor: **DevOpsDays Zürich** https://www.devopsdays.ch/ * Location Sponsor: **Digicomp** https://www.digicomp.ch/ \* contact us min. 3 days prior to the event if you prefer a vegan option.

Software delivery is changing faster than most organizations can keep up with. Teams are shipping more. Expectations are rising. New capabilities are entering the development workflow at speed. But behind the momentum, many organizations are asking the same questions: * What does this actually change for our teams? * How do we adopt this without losing control? * And what do we need to have in place to make this work? Because one thing is becoming clear: *The gap between teams that adapt and those that don’t, is growing fast.* This event gives you a clear, practical view on what’s happening, what it means for your engineering organization, and what you should be doing next. **Real insights, real trade-offs, and real next steps.** Program and Registration: https://events.xebia.com/microsoft/ai-reshaping-software-delivery-zurich-june-2

You know those spontaneous chats with a colleague by the water cooler or with an acquaintance you bumped into in town, where strangers gather around a random topic — and somehow, something sticks? A thought, a story, a spark that gets you wondering, reflecting, and feeling a little more alive? ✨ That’s the spirit of our monthly coffee gathering, **A Cup of Serendipity** — a reminder that connection can’t be scripted, only sparked with good company and good chemistry 🪄. **Join us for a morning of spontaneous conversation and connection!** There’s no topic, no script — just space for ideas and stories to flow freely, shaped by whoever’s present. The only thing planned is the time and place. The rest is up to us, where the conversation takes us. To keep the circle casual and intimate — a space where everyone can speak and listen — we’re limiting the number of participants. So please RSVP early to secure your spot!

‼️ **IMPORTANT:** Meetup RSVPs don't count. Registration is on Luma only — **grab your spot here:** [https://luma.com/99z48ev4](https://luma.com/99z48ev4) What does it actually take to build with AI right now? 🎯 Three practitioners. A panel. Drinks after. We're back on the 4th of June at the Zalando Office in Prime Tower for an evening of high-signal talks from people who are shipping with AI — not theorizing. **On stage:** * **Ania Szostek** — Product Lead, Zalando - *Building AI-First, Not AI-Added: Lessons from Zalando Assistant* * **Cinzia Bonetta** — Founder & CEO, MaiQ *Vibe Coding Makes You Faster. But How Do You Ensure Quality?* * **Oliver Förg** — Product Owner AI Solutions Digital Commerce, Migros - *Building Chatbots in Minutes: How Migros Made GenAI Fast, Secure and Enterprise‑Ready* **Then: a panel.** The three speakers, three moderators and your questions. The conversations that usually happen in the hallway — but on stage. **Afterwards: apéro.** Drinks, snacks, and the people you actually came to meet. *** **Who shows up at GenAI 360:** product people, business strategists, decision-makers, engineers, founders, researchers, and the AI-curious from across Zurich. If you want to know what's working before it shows up on LinkedIn, this is the place to be. 😉 📍 **Location:** Zalando Office, Zurich **📆 Date:** Thursday, 4th of June 2026 🕕 **Time:** 18:00–21:00 🎟️ **Capacity is limited** — Meetup RSVPs won't get you in - register on Luma to **get your spot:** [https://luma.com/99z48ev4](https://luma.com/99z48ev4)

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

## 🤝 Host Information A co-hosted event by ProductTank Columbus & Women in Product Columbus 💡 About the Workshop AI adoption is stalling across organizations — not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge. This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow. Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption — no guesswork required. 🛠️ What to Bring Laptop: Fully charged and ready to go. AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!) 🍕 Logistics & Perks Food & Drink: Pizza and drinks provided! Parking: Plenty of free spaces available on-site. ###

You're invited to Indiana D365 User Group Meeting Wed Jun 10, 2026 2-4 PM Agenda (sessions may change time slots before the meeting.) 2 Welcome 2:10 Stratgies for successful testing - Carla Teasdale from Wilmuth Solutions 2:50 Building Power Apps in an AI world using Claude Code demo - Natalie Roberts from Leaf Software Solutions 3:30 Everything you need to know about Quality in BC - Derek Bohman, BC Consultant 4:00 Closing Notes 4:10-5 Networking Social at Upland Brewing at Clay Terrace (walk over) Link Information to join remotely below [https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWRkNmQ1NWMtN2E0Mi00ZDU4LThmNzMtMDdlODMwMDNkMGMz%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7](https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWRkNmQ1NWMtN2E0Mi00ZDU4LThmNzMtMDdlODMwMDNkMGMz%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d) Tap on the link or paste it in a browser to join

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

QA or the Highway is a one-day, affordable, regional, professional conference featuring real-world experience and thought leadership in the QA and testing industry. This is a ticketed event please register here: https://www.qaorthehwy.com/ Featured Keynote Speakers: **Matthew-Hope Eland** **(Wizard at Leading EDJE)** \- An AI Specialist and Wizard at Leading EDJE who is known to teach software engineering\, AI\, and data science concepts in the most ridiculous ways possible\. Matt has used machine learning to settle debates over whether Die Hard is a Christmas movie\, reinforcement learning to drive the behavior of digital squirrels\, data analytics to suggest improvements to his favorite TV show\, and AI agents to play board games and create an AI agent with the personality of a dog\. Matt is the author of "Data Science in \.NET with Polyglot Notebooks" and "Refactoring with C\#" as well as several LinkedIn Learning courses\. Matt helps organize the Central Ohio \.NET Developer Group\, runs several blogs and a YouTube channel\, has a Master’s of Science in Data Analytics\, and is a current Microsoft MVP in AI and \.NET\. **Tatyana Arbouzova** **(CEO at Innovate QA)** \- Tatyana Arbouzova is an engineering and business leader with a strong background in Quality Engineering across multiple industries\, including Big Tech\, Healthcare\, and Entertainment\. She has held leadership roles at world\-class companies such as Microsoft\, VMware\, Disney\, and The Pokémon Company International\, where she focused on building quality\-driven cultures and scaling teams to deliver high\-impact products\. With decades of experience\, Tatyana has helped organizations transform their quality practices so teams can deliver software efficiently\, confidently\, and with measurable business outcomes\. Today\, Tatyana advises software companies on adopting AI to optimize quality practices and improve how software is delivered at scale\. She is also a passionate community builder and the founder of Innovate QA\, a thriving Seattle\-based community and conference for quality professionals\.

Want to be a speaker? submit your talk to our Call for Presenters!!! https://sessionize.com/azure-cbus-2026/