service organization

collaborative community for ServiceNow specialists and IT professionals to connect, share knowledge, and grow together. This group focuses on real-world use cases, best practices in ITSM, emerging technologies, and career development. Whether you're a beginner or an experienced professional, join us to exchange ideas, improve communication skills, and build meaningful industry relationships.

Reserve a spot for free on **[Eventbrite](https://www.eventbrite.com/e/1986790704480?aff=oddtdtcreator)** so we have an accurate guest count. DIK Bar is located upstairs. We are absolutely thrilled to announce that historic **[DIK Bar](https://www.dupontitaliankitchen.com/dik-bar/)** (aka Windows) is hosting Go Gay DC! Get ready for another gathering of members of the LGBTQ+ Community! About 20 LGBTQ+ folk from all over the DMV and world are expected. This event is ideal for making new connections and community building. Or just to unwind and enjoy extended happy hour. Arrive anytime that's convenient for you! Most attendees will likely arrive by 7:00 p.m. You're welcome regardless of where you live. Bring friends and meet new people. This is the place to be. This LGBTQ and Allies community-wide social provides everyone a chance to socialize, network, and share community spirit in a spacious setting. This event is being boosted by **[Go Gay DC](https://www.gogaydc.com/)**[,](https://www.gogaydc.com/) Metro Washington DC's inclusive LGBTQ+ community focused on friendship, leadership, and service. It reaches over 10K fabulous people and is growing fast. Visit [https://www.gogaydc.com](https://www.gogaydc.com/) At this exciting event, you'll even get to meet Go Gay DC's Founder **[TJ Flavell](http://www.tjflavell.com)**! Fabulous people from all over the world are expected. Name tags will be provided. It's FREE to attend; cash bar. There will be a bartender on duty; cash or credit card is fine. Casual attire is fine; this will be a relaxing and fun time. The event is free to attend but registration is highly recommended to get in. [See the happy hour menu](https://www.dupontitaliankitchen.com/Bar-Menu/). Dupont Italian Kitchen has been serving delicious Italian cuisine for over 30 years. But it’s so much more than just another Italian restaurant. It’s a second home to a loyal crowd of regulars, a hangout spot for LGBTQ+ residents and their families, and a beloved part of the 17th Street community. It’s one of the District’s top spots for people watching—where you can enjoy a Mimosa or Sangria on the patio as the crowds pass by. But perhaps most importantly, it’s one of the rare restaurants left in DC that retains a small-town feel—where the customers and staff know each other on a first-name basis. Invite your friends. This event is a safe, inclusive space for everyone under the rainbow. (Note to handicapped There is unfortunately no elevator.) Go Gay DC is on social media: Join the Facebook Group [https://www.facebook.com/groups/GoGayDC](https://www.facebook.com/groups/GoGayDC) Like the Facebook Page [https://www.facebook.com/GoGayDC](https://www.facebook.com/GoGayDC) Follow on Instagram [https://www.instagram.com/GoGayDC](https://www.instagram.com/GoGayDC) Follow on Threads [https://www.threads.com/@GoGayDC](https://www.threads.com/@gogaydc) Follow on Bluesky [https://gogaydc.bsky.social/](https://gogaydc.bsky.social/) Follow on X [https://www.x.com/GoGayDC](https://www.x.com/GoGayDC) Watch on YouTube [https://www.youtube.com/GoGayDC](https://www.youtube.com/GoGayDC) Watch on YouTube [https://www.youtube.com/GoGayDC](https://www.youtube.com/GoGayDC) Search keywords: LGBT LGBTQ LGBTQI LQBTQIA Lesbian Gay Bisexual Transgender Queer Intersex nonbinary Two-spririt Straight Allies

Every Friday night at 7:30pm you are welcome to attend the Covenant Life Church School of Holy Spirit. Whether you are just beginning in the prophetic or a seasoned saint, the Friday night School of the Holy Spirit provides the opportunity to be trained and exercised in the Gifts of the Holy Spirit. The sessions are taught by Apostle/Prophets Jeff & Linda Herbert who are ordained by Christian International. They are fully certified by CI to raise and train using the Manual for Ministering Spiritual Gifts and the Apostolic Prophetic Training series. Everyone who is willing will have the opportunity to pray for others during the activation times and will be used in their gifts. All sessions are free. Everyone is welcome. Childcare is not provided. For additional information: www.covenant-life-church.org

Enjoy networking with other pros! METRO & PARKING INFO : It is one and half blocks from DuPont Circle metro station. Please take the Q Street exit. Check it on http://www.wmata.com/ and plan accordingly. Street parking might be a challenge. However, if you plan to drive, there are parking garages around. Payment Instructions : 1. You should login from a PC to see the 'Pay Now' button, after RSVPing. Then hit the button. 2. Verify correct dollar amount for number of people you're paying for. 3. If you don't have a Paypal account, click "Pay with a Debit or Credit Card". 4. If you have a Paypal account, simply log in, and pay as you normally would via Paypal. Refund & Ticket Resell All sales are final. We only refund the full amount, if the event is canceled. If it is rescheduled, we will send an email to ticket holders advising that. A full refund will be given to those that let us know within 2 calendar days of the update email, if you are unable to make it on the new date. No refunds will be given after that time. However, you can sell your ticket to someone else if you are unable to attend. Please, feel free to post in the comment box for the event, that you have a ticket for sale. Work out payment between yourselves, and have the seller only send the organizer letting us know the full name and Meetup profile URL (if a member) of the person taking your spot. You must let us know two hours before the RSVP close time, on the day of the event.

The Craft Cocktails Club kicks off its Rooftop Summer at the Summit Rooftop at the Conrad. Join us for delectable craft cocktails and a splendid city view. https://conradwashingtondc.com/dine/rooftop/?SEO_id=GMB--R-WASCICI-2&y_source=1_MjY1ODk0NTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

Westerville Pride Festival Sat\. June 6\, 2026 \| 5 PM \- 8 PM If you're thinking of attending, or being a sponsor, vendor, or volunteer, visit our website at https://www.westervillequeercollective.org/pride for more information! Location and other info will be announced soon :)

WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com