CRM/Customer Relationship Management

Leads come in, but they don’t move. Prospects engage, but they don’t convert. Customers join, but they don’t stay. And most teams are guessing where the breakdown actually is. At this DC Marketing Tech Talks event, Geoff Livingston will walk you through a practical, end-to-end AI workflow designed to help you identify and fix the gaps in your customer journey. This session is about using AI to analyze how buyers are actually moving through your funnel, uncover where engagement drops off, and turn that insight into measurable improvements. You’ll learn how to: * Map your real customer journey * Identify friction points across your lead funnel * Use AI to analyze messy marketing data in a structured way. Geoff will show you how to turn disconnected touchpoints into a clear picture of behavior, how to surface usable insights, and how to feed those insights back into your campaigns to improve performance. This session will give you a detailed playbook. You will see the specific tools, the specific processes, and the step-by-step structure to implement this workflow inside your own organization. From auditing your journey to identifying measurable gaps, to prioritizing the highest-impact fixes, to building a repeatable optimization loop, you will walk away knowing exactly how to execute this approach from start to finish.

Please join other members of the District of Columbia Chapter of the National Association of Residential Property Managers (NARPM) for our next monthly meeting. We get together on a regular basis to discuss topics relevant to managing rentals for other owners of property in the District of Columbia and we feature speakers on specific subjects.

At this event you'll discover how to better understand and control your subconscious mind, helping you overcome doubts and fears. If you have anger issues, depressions and anxieties. this event will show you how to overcome them.

Join DC Polyam at our inaugural game night at Spark Social! There will be games provided at Spark Social but please feel free to bring your own games to have more options to play with everyone! Come by yourself, invite your friends, your partner(s), and even your entire polycule! Come join us from DC proper, Maryland, or Virginia; we welcome all people from all aspects of life and relationship dynamics. Spark Social has non-alcoholic options for those that don't want/don't drink. Follow us on Instagram and join our Discord @DCPolyam We always enforce a set of house rules in order to maintain a safe space: * **Respectful Behavior** towards hosts and other guests is required; anyone who violates these rules may be asked to leave the event. * **Expectations:** Check your expectations at the door. Being at this event does not signal sexual availability or indicate any aspect of sexual orientation. Our events are about developing friendships and connections within the community. This is a no cruising event, in order to maintain a comfortable atmosphere for our guests. * **Safe Spaces:** We strive to create a safe space for people of ALL identities, including those who do not identify as polyamorous. * **No photography, video, or recording** of any kind is allowed **without prior verbal consent** of all parties involved. * **Verbal Consent:** Please be sure to ask and wait for a yes before hugging or initiating any physical contact, and encourage each other to speak openly about consent and personal boundaries. This helps foster a culture where personal boundaries are supported and attendees are empowered to speak confidently of their limits. (i.e. “Can I give you a hug?” “No thank you, but I would love a handshake.”) If you have any questions please feel free to reach out!

Join us for an engaging session focused on mastering the art of referral marketing within the Dupont Business Link community. Whether you are a seasoned network marketer or new to the world of professional networking, this event will provide valuable insights and strategies to help you grow your business through referrals. Our expert speakers will share their tips and tricks for building a strong referral network, maximizing business networking opportunities, and effectively utilizing business referral networking for success. Connect with like-minded professionals in a hybrid chapter setting, combining the benefits of in-person and online interactions. Don't miss this chance to boost your referral marketing skills and take your business to the next level with Dupont Business Link.

**Tired of surface-level conversations?** Join us for *Ditch the Small Talk*—an evening of deep, real connection with strangers who are down to go there. We’ll meet at the church (we are a secular group), break into small groups, and draw questions from a deck of cards designed to spark vulnerable, honest conversations. ***Rules:*** 1. Don't debate politics. 2. Keep what is shared in the group within the group. 3. If you need to use your phone, step away from your group first. \*\*If you show up late, please hop into a group and don't interrupt the speaker. Just sit down in a group of your choice, and they'll bring you up to speed when whoever is talking finishes. Community of Christ church: 3526 Massachusetts Ave.

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

**THE POWER OF THE SUBCONSCIOUS OVER YOU** You are welcome to arrive 15 minutes early for refreshments! At the lecture "The Power of the Subconscious", the speaker will clearly and understandably explain topics such as: * What is the exact definition of the Subconscious Mind? * How does it inflict unwanted feelings and anxiety in you? * What determines how much pressure it exerts on a person? * What exactly is the goal of the subconscious? This is not just a lecture where you sit quietly and listen. It's interactive and LIVE, so you can ask questions at any time. And the most important topic: **HOW DO YOU TAKE CONTROL OF YOUR SUBCOUNSCIOUS!** This group is sponsored by the Dianetics Life Improvement Center.

Join us for an evening of great conversations, new connections, and insights at the Data & AI Social Club! This relaxed networking event brings together professionals, enthusiasts, and curious minds from the worlds of data and more!

We’re actively sourcing emotionally intelligent, growth-oriented singles for current matchmaking clients — and this post is your invite to be considered. 📝 This is not a live or in-person event. It’s a matchmaking spotlight — and a chance for the *right* men and women to express interest in being matched. *** ### 🧩 Our Current Roster Includes: * **🏅 A professional athlete in his 50s** — successful and focused, looking for his wife. Limited details available — must be a client for consideration. * **🩺 A 49-year-old doctor in Jacksonville** — grounded, sharp, a proud mom, social and fit, loves golf, and lives life with joy and intention. * **⚖️ A 33-year-old NYC attorney** — confident, romantic, emotionally self-aware. She's seeking an equally successful, ambitious partner who values communication and growth. * **🚀 A 33-year-old Dallas entrepreneur** — financially secure, emotionally mature, and looking for a balanced, soft southern woman. He blends kindness, masculinity, and intention beautifully. *** ### 👉 If you’re interested in being matched: 📲 MEN **Text your name, age, location, a recent photo, and a short message about the kind of relationship you’re looking for to 917-451-6561.** Women up to age 34 may also text if interested in these matches. 🔹 Please note: We do not typically offer complimentary matchmaking. If you're not a current client or approved match, [please be prepared to schedule a consultation. ](https://thehelpmeetclub.com/join-our-database-of-singles-form/)

Join the Midnight Blockchain Group - DC/MD/VA for an engaging meetup diving into the Cardano and Midnight ecosystems. Whether you're a seasoned blockchain enthusiast or just curious about decentralized tech, this casual gathering is your chance to connect, learn, and network in the heart of DC. What to Expect: Kick off with a brief overview of Cardano, a proof-of-stake blockchain known for its research-driven approach, sustainability, and scalability, and Midnight Network, its privacy focused partner chain! **How to Find the Group:** * Head to Treehouse at 411 New York Avenue NE – it's easy to spot in the Ivy City neighborhood. * Look for our group in the main lounge area * Parking is available nearby, and it's Metro-accessible via the NoMa-Gallaudet U station (Red Line). This meetup is free and open to all, stop by to learn more about how Cardano and Midnight are revolutionizing Governance, privacy and utility in Web3. See you there! 🚀

Attend a free seminar on how to have successful and lasting relationships. At this seminar you will learn: How to spot and handle negative and toxic relationships. How to get through the "rough patches" in a relationship. How to choose the right people to work with. The three things that make or break any relationship. How to make a good relationship great. All are welcome. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. Hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.

This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.

Discover Kiro, AWS’s innovative development environment that adapts to your workflow. Whether you prefer specification-driven development or a more intuitive, vibe-based approach, Kiro empowers you to build applications your way. In this session, speakers will explore Kiro’s core functionality and its evolution through re:Invent 2025, along with demonstrations of prompts used to create APIs, hooks, and steering documents. In the latter part of the session, watch as we build a complete example from scratch, showcasing Kiro’s agentic AI workflow in action for spec-driven development and vibe coding. What You'll Learn - Core Kiro concepts and development philosophy Feature evolution: pre and post re:Invent 2025 Practical examples: API creation, hooks, and steering docs Live coding demonstration with real-time problem solving Who Should Attend - Developers, solutions architects, and technical leaders interested in modern AWS development tools and AI-assisted coding workflows. **Speakers Bio:** Matthew Jorat: Matthew Jorat is a Customer Solutions Manager at AWS with nearly three decades of expertise in AI, cloud transformation, migration, modernization, IT, technology, and business. His career spans infrastructure engineer, solutions architect, security auditor, customer success director, support and services director, and operations officer. He was an early adopter of AWS services as a customer, and his current role at AWS uniquely blends his technical and business skills as he partners with executive teams to translate strategic priorities into measurable business outcomes through cloud adoption, AI implementation, and operational excellence. Matt leads end-to-end AI initiatives for enterprise customers, identifying high-impact use cases and maintaining relentless focus on measurable ROI. He holds eight AWS certifications and serves as Adjunct Professor at Franklin University teaching cloud computing and AWS architecture. His expertise encompasses GenAI, agentic AI systems, migration, modernization, and optimization strategies that drive transformation at scale. [https://www.linkedin.com/in/mattjorat/](https://www.linkedin.com/in/mattjorat/) Girish Bhatia: Girish Bhatia is a seasoned technology delivery leader with deep expertise in cross-domain program management. He holds multiple AWS certifications, including AWS Certified Solutions Architect – Associate, AWS Certified Developer – Associate, and AWS Generative AI Practitioner, and is also an AWS Community Builder. Girish brings over two decades of experience in the information technology industry. Throughout his career, Girish has led major technology-driven business transformation from modernizing on-premises applications to driving large-scale cloud migrations. His work includes API-based integration platforms, data-center and mainframe modernization, and enterprise cloud adoption initiatives. Based in Columbus, Ohio, Girish works at a tech-forward fintech company. He is passionate about AWS serverless architectures, Generative AI and emerging cloud technologies. An avid learner and builder, he continues to explore and apply the latest innovations in AWS to help organizations accelerate their digital transformation. https://www.linkedin.com/in/girishbhatia/[https://www.linkedin.com/in/girishbhatia/](https://www.linkedin.com/in/girishbhatia/) **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

Builders, creators, architects, admins, consultants - come one, come all. This one's for you. We're bringing a little friendly competition to the Columbus ServiceNow community while highlighting the cool things people have built on the platform. Five presenters will take the stage to showcase something they've built, solved, designed, or imagined on the ServiceNow platform - and a panel of judges (plus YOU, our amazing audience) will score them live. So basically, America's Got Talent but make it ServiceNow's Got Talent. Bring a notepad if you'd like 'cause you'll definitely be learning something new. Each presenter gets 10 minutes max to wow the crowd with: • A demo • A real-world business solution • A bold idea • A UX transformation • Or a creative use of the platform Judging Criteria: 🏆 Business Value 🚀 Innovation ✨ User Experience This event is about celebrating ideas, sharing knowledge, and showing how ServiceNow can drive both business impact and meaningful user value. Come learn. Come support. Come get inspired. Refreshments and bites will be provided. And maybe next time… you’ll be on stage.

Do toxic people weigh you down? Affect your happiness? How can having toxic relationships affect your Health? And moreover, how can you spot them before it’s too late? Attend this in-person meeting to find out how to spot these people and remove their negative emotions from your life. This event is hosted by The Dianetics and Scientology Life Improvement Center in Central Ohio.

Have a small business? Ever wish you could just ask some questions around how to grow your business, get more customers or just know what the freak you are doing with sales? Now is your chance!! Every month we are hosting the "Ask an Expert" at the Columbus Metro Library, Main campus. I will be there to answer your Sales related questions. Drop-in for sales coaching designed to help small business owners, entrepreneurs, and sales professionals sharpen their sales approach. Whether you have questions on how to refine your pitch, are looking to close deals more quickly, or are working on building better client relationships, Smashing Your Sales Goals Coaches are here to help. Drop-in to get expert insights, actionable strategies and real-time solutions to grow your business and generate higher profits. Drop-In Sales Coaching is FREE + OPEN to the public. No appointment needed. First come, first served. EPIC Learning created. Accelerate Columbus supported.