System Center Service Manager

**Your workshop:** Product managers are often working from incomplete information - a customer or leader asks for a change, but the real need underneath it isn't always clear. And even when ideas are strong and teams invest real effort, there's no guarantee that what gets shipped will actually change behaviour or become part of everyday practice. This workshop is an opportunity to slow down for an hour and explore how behavioural and implementation science can help design the human side of your work. From understanding what people are really trying to do, through to validating ideas, bringing your team along, and measuring impact that goes beyond the pilot phase. We'll work through some practical frameworks and implementation science strategies for influencing change. You'll also have time to apply these to something from your own work and share with the group. Come ready to think, discuss, and leave with something you can actually use. Doors: 6pm Start: 630pm **Our workshop lead:** [Dr. Alex Waddell](https://www.linkedin.com/in/alexandrawaddell/) is a behavioural and implementation scientist and the founder of CoFormed, a consultancy that partners with expert teams to turn excellent ideas into real-world impact. Alex brings expertise across behavioural science, implementation science, and service design to help teams design the human side of change by understanding what drives behaviour, what gets in the way, and what makes something part of everyday practice. **Our Host:** Zendesk https://www.zendesk.com

**Ready to Speak with Confidence?** **Want to Lead with Impact and Express Yourself Clearly?** **Join Manningham Toastmasters – Where Speakers Become Leaders!** Whether you want to conquer public speaking anxiety, sharpen your communication skills, or grow into a stronger leader — Manningham Toastmasters is the place for you! We're part of **Toastmasters International**, a global non-profit run by volunteers, and we’re passionate about helping people *just like you* unlock their full potential. Our meetings are packed with energy, learning, and a whole lot of fun. ✨ **What to Expect:** * Impromptu Speaking (we call it Table Topics — and it's a blast!) * Prepared Speeches from passionate members * Feedback that’s positive, supportive, and helps you *grow* * Leadership opportunities that build your confidence — fast! We meet twice a month, and **guests are always welcome!** You can attend **up to three meetings for FREE** — come see what we’re all about before signing up. 📅 **When:** 2nd and 4th Thursdays, 7:00–9:00 PM 📍 **Where:** Box Hill Library, Bert Lewis Room, 1040 Whitehorse Rd, Box Hill VIC 3128 🚀 **Take the First Step** – Visit our website to learn more and book your guest spot: https://www.toastmasters.org/Find-a-Club/00006780-00006780

Want to be able to articulate your thoughts with clarity and precision? Want to overcome your public speaking anxiety and become a confident presenter? Want to develop leadership skills and become a better communicator? Join Elsternwick ToastMasters Club! Toastermasters is a not-for-profit organisation that is run by volunteers. We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth. We have meeting regularly, each meeting has a range of activities for you to participate in, such as impromptu speaking, prepared speech, debate,etc. You will also receive constructive feedback which helps you improve your performance. Guests are welcome! We offer three meetings for free to our guests before joining as a member,so you can get a taste of how ToastMasters works and decide if it's right for you. When: 2nd and 4th Thursday, 7pm-9pm Where: 450-452 Kooyong Rd, Caufield South Visit our website to find out more: https://elsternwick.toastmastersclubs.org/ Send us an contact form through our website to reserve your spot if you'd like to attend our meeting as a guest.

* **Topic:** Real‑time & Batch on Microsoft Fabric * **Date:** Thursday 28th May 2026 at 6.00 pm - 8.00 pm * **Networking:** 6 pm - 6.30 pm and 7.20 - 8 pm * **Presentation Time**: 6.30 pm - 7.20 pm *(includes welcome, presentation 30 mins & community marketplace)* * **Location:** Thoughtworks HQ Level 35/360 Collins St, Melbourne VIC 3000 * **Ticket:** Free of cost, however, registrations and RSVP are required! * **Sponsor:** Thoughtworks **Real‑time & Batch on Fabric** This session presents the end state of a mixed real‑time and batch analytics platform on **Microsoft Fabric**. Live event streams are handled using KQL/Eventhouse, enabling low‑latency dashboards and operational insights with minimal processing overhead. In parallel, near real‑time and batch data is processed using governed, lightweight Fabric patterns designed for efficiency and scale. The outcome is a single, capacity‑aware Fabric platform where real‑time and analytical workloads coexist cleanly, with Power BI as the unified consumption layer. **About The Speaker** Arjun Shankar has over a decade of experience turning data challenges into scalable, cloud-first platforms that drive real business decisions. He has worked across banking, finance, transport, insurance, and energy, specialising in the Azure stack: Synapse, Data Factory, Databricks, PySpark, and Fabric. From reducing platform costs, to accelerating delivery, and putting self-service analytics in the hands of the people who need it. Outside work, he's usually out on a trail, training for his next marathon, or keeping up with two young boys. We’re excited to bring the Data Engineering Melbourne Meetup group together for an evening with Arjun and his insights!

The discussion topic for this meetup will be identity and whether or not history is a necessary condition for consciousness as Dretske proposed. James

With our next EUXMELB meetup on the 28th of May, I'm excited to announce that **Natalie Ellis, Partner and COO at The Product Bus, will be presenting 'Your skills *are* the product'.** According to Harvard Business School 95% of new products launched every year *fail.* Natalie is here to argue that the reason for these failures isn't a lack of talent or tools, but because no one stops to ask whether the market actually wants or needs these things before shipping them. Online rhetoric discusses how AI is transforming the design, product and engineering worlds, but from her perspective, Natalie believes AI is actively multiplying the rate of failure because it's now possible to build something no-one asked for in an hour from your Mac mini. Natalie is here to tell us why evidence-based, commercially focused product thinking is more critical than ever for countering the wasted time and resources spent shipping products no one asked for. She will explain why the skills designers and researchers already possess are the real commercial asset and how people in these roles can start treating them as such. Natalie has spent her career turning consumer insights into product and commercial decisions across startups, enterprise, government digital services and institutional programs. Following a decade rising through a global market research agency, she jumped ship to an early-stage market research startup before spending several years as a product strategist designing and delivering national digital health services. As Partner & COO at The Product Bus she is passionate about helping founders, teams and businesses make real progress through evidence based decisions and passionate about helping them stress-test ideas before they commit to building. She escaped the city for rural life in the Alpine Shire several years ago where she has become an accidental pumpkin farmer and enjoys crocheting while watching crime drama. Event will start at 5:30pm with Pizza, Drinks and networking with the talk starting at 6pm. We are at Stone and Chalk in the space just past where you sign in. This event is sponsored by [askable](https://www.askable.com/) ([https://www.askable.com/](https://www.askable.com/)) and Experience Design "UX" Agency [blueegg](http://www.blueegg.com.au/) ([http://www.blueegg.com.au/](http://www.blueegg.com.au/))

**The Blockchain Backdoor: How Attackers Used ENS to Subvert the WordPress Supply Chain** - **Aadam Shaik and Rohit Hande** What happens when the "Kill Switch" is decentralized? In early 2026, a sophisticated threat actor acquired a portfolio of over 30 WordPress plugins, including the popular "Accordion and Accordion Slider," to execute a massive supply chain attack. While the initial vector was a traditional acquisition-turned-backdoor, the true innovation lay in the Command & Control (C2) infrastructure. This talk deconstructs how attackers utilized the Ethereum Name Service (ENS) to create unblockable, dynamic C2 resolution. By querying public Ethereum RPC endpoints directly from server-side PHP, the malware bypassed traditional DNS-based security perimeters and neutralized standard domain takedown strategies. **Location** Room 080.02.002 at RMIT (Building 80) - 445 Swanston St, Melbourne **Discord** [Discord Event Info](https://discord.com/events/1347056412529791047/1477841544907325591) **Streaming** If you can't attend the event in person the talks will be streamed in the "ruxmon-stream" voice channel in the Ruxcon Discord in the day of the event! (join now by clicking here: [https://discord.gg/g2CpEbkXmM](https://discord.gg/g2CpEbkXmM)

**How to take control of your subconscious and harness its power!** EVERY SUNDAY AT 11AM Join us for an eye-opening lecture where the speaker will break down complex ideas in a clear and practical way. You'll gain insights into: * The true definition of the subconscious * How it generates unwanted emotions * Its real purpose and function * What determines the pressure it exerts on you But this isn't just another lecture where you sit and listen passively. It's interactive and engaging - you can ask questions at any time. FREE ADMISSION Reserve your spot today. Seats are limited, so don't wait too long to sign up.

**How to take control of your subconscious and harness its power!** EVERY SUNDAY AT 11AM Join us for an eye-opening lecture where the speaker will break down complex ideas in a clear and practical way. You'll gain insights into: * The true definition of the subconscious * How it generates unwanted emotions * Its real purpose and function * What determines the pressure it exerts on you But this isn't just another lecture where you sit and listen passively. It's interactive and engaging - you can ask questions at any time. FREE ADMISSION Reserve your spot today. Seats are limited, so don't wait too long to sign up.

**THEME** At this Deep Work lunch we'll explore we'll explore **how to get furious without burning things down.** "Flipping The Table" invites us to **flip tables like masters**—knowing which ones, when, and **how to rebuild better.** **TIMING** \*Please arrive by 12:00PM for a 12:15PM start. The event will conclude at 1:45PM. **SETUP** You will be seated in small groups of about 5 people. We encourage you to sit with people that you don't yet know. :) **TICKETS** We have 2 ticket options, both include lunch: * Early Bird Tickets - $25 (available up to 7 days before the event) * Standard Tickets - $30 For all tickets, we're happy to provide full refunds for any cancellations received with 48+ hours notice. **LUNCH** Breaking bread together creates the perfect foundation for meaningful connection and conversation. We will be serving an assortment of **hearty sandwiches/bagels** (including a vegetarian selection) and soft drinks. Please let us know if you have any dietaries and we will do our best to accommodate. **PROGRAM** As the food arrives, through carefully selected quotes and interactive discussions, we will: * **Explore** the anger we carry at work — the injustices, frustrations and moments that make us want to flip the table — and what those feelings are really telling us. * **Share stories, laughter and insights** about the times we've felt fury in a professional setting — when we swallowed it, when we expressed it, and what happened either way * **Create casual and fun art** that gives form to the feeling — what does your inner table-flipper look like, and what is it protecting? * **Develop practical ideas** for channelling anger as a force for good — how to express it honestly, use it wisely, and let it drive meaningful change rather than damage Come ready to **get honest about the fire in your belly — and leave with a healthier, more powerful relationship with one of the most misunderstood emotions** in professional life. **PARKING** 2P parking is available directly adjacent to the venue. [Use this link to navigate there.](https://share.google/LErJ1bb0KTUMZfM43) There is also underground parking available directly opposite the venue.

Beloved Friends , You are warmly invited to join **Osho Dynamic Meditation** — a powerful space to release stress, let go of built-up tension, and breathe freely again. Through movement, breath, and silence, allow the mind to unwind and the body to relax. No experience is needed — just come as you are and reconnect with your true nature, with awareness, aliveness, and inner peace. We would love to share this meditative journey with you. http://photos2.meetupstatic.com/photos/event/e/e/0/600_453663808.jpeg When : Every Saturday , 7:30am to 8:30am Where : Elwood Angling Club, Foreshore, Elwood Contribution : $15 "Just to be is such a great celebration if you know how to take the conditioning off. This 'taking off' you will learn through Dynamic Meditation. it will not be caused; it will come to you uncaused. Meditation will create a situation in which you will come to the unknown; by and by you will be pushed from your habitual , mechanical, robot-like personality. be courageous: practise Dynamic Meditation vigorously and all else will follow. it will not be you doing, it will be a happening" OSHO - Meditation the art of ecstasy With Love and Hugs, Bodhiprem * If you are coming along for the first time, please arrive 10 minutes early for instructions, Please see below a link for the Dynamic Meditation Instructions: https://www.youtube.com/watch?v=hjxr9MySioc&feature=youtu.be

NuCalm is a patented, drug-free neuroscience technology designed to rapidly reduce stress, improve sleep quality, and aid recovery by shifting the body from a "fight-or-flight" state to a deeply relaxed parasympathetic state within minutes. [https://stamina.xosialx.com/nucalm.html](https://stamina.xosialx.com/nucalm.html) It uses neuroacoustic software, a biosignal processing disc, and light-blocking eye masks to guide brain waves from active beta states down to alpha/theta (relaxation/meditation) levels NuCalm uses a patented, clinically proven pitch and frequency matrix with non-linear oscillating algorithms to safely present your brain with precise signals, prompting what is known as a frequency-following response. Your brain synchronizes with the incoming NuCalm signals helping you naturally and effortlessly manage your state of mind by speeding up or slowing down your brain wave frequencies. NuCalm has mapped all of your brain wave frequency zones and created products to safely and predictably guide you to whatever mental state you desire. The amazing thing is, NuCalm is all-natural and works every time you use it within minutes. The best thing to do now is to watch the video on the website and download the NuCalm app. All you need is a headset and eye mask. This app purchase is covered with a 30-day money-back guarantee. Get started today and FEEL the difference even 15 minutes can make. WATCH THE VIDEO ON THE WEBSITE. [https://stamina.xosialx.com/nucalm.html](https://stamina.xosialx.com/nucalm.html)

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** Like it or not, AI agents are now capable of turning a quickly written paragraph of requirements into a pull request that is ready to be integrated into real-world production applications and it's now our responsibility to make sure AI doesn't go rogue and take down prod - or corrupt our data by misunderstanding the requirements or our existing schemas. In this session we'll explore strategies to protect our codebases through unit and integration testing, documentation, and code review along with additional ways of providing context and guard rails to our AI agents as they carry out the work we've assigned them to do. By the time we're done, you'll have a firm grasp of the problem and understand some helpful options for protecting your codebase from vibe coding mishaps getting YOLOed into prod. **YouTube Link** https://youtube.com/live/BltmWMH1zG0?feature=share

Westerville Pride Festival Sat\. June 6\, 2026 \| 5 PM \- 8 PM If you're thinking of attending, or being a sponsor, vendor, or volunteer, visit our website at https://www.westervillequeercollective.org/pride for more information! Location and other info will be announced soon :)

QA or the Highway is a one-day, affordable, regional, professional conference featuring real-world experience and thought leadership in the QA and testing industry. This is a ticketed event please register here: https://www.qaorthehwy.com/ Featured Keynote Speakers: **Matthew-Hope Eland** **(Wizard at Leading EDJE)** \- An AI Specialist and Wizard at Leading EDJE who is known to teach software engineering\, AI\, and data science concepts in the most ridiculous ways possible\. Matt has used machine learning to settle debates over whether Die Hard is a Christmas movie\, reinforcement learning to drive the behavior of digital squirrels\, data analytics to suggest improvements to his favorite TV show\, and AI agents to play board games and create an AI agent with the personality of a dog\. Matt is the author of "Data Science in \.NET with Polyglot Notebooks" and "Refactoring with C\#" as well as several LinkedIn Learning courses\. Matt helps organize the Central Ohio \.NET Developer Group\, runs several blogs and a YouTube channel\, has a Master’s of Science in Data Analytics\, and is a current Microsoft MVP in AI and \.NET\. **Tatyana Arbouzova** **(CEO at Innovate QA)** \- Tatyana Arbouzova is an engineering and business leader with a strong background in Quality Engineering across multiple industries\, including Big Tech\, Healthcare\, and Entertainment\. She has held leadership roles at world\-class companies such as Microsoft\, VMware\, Disney\, and The Pokémon Company International\, where she focused on building quality\-driven cultures and scaling teams to deliver high\-impact products\. With decades of experience\, Tatyana has helped organizations transform their quality practices so teams can deliver software efficiently\, confidently\, and with measurable business outcomes\. Today\, Tatyana advises software companies on adopting AI to optimize quality practices and improve how software is delivered at scale\. She is also a passionate community builder and the founder of Innovate QA\, a thriving Seattle\-based community and conference for quality professionals\.

WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.

Some trained COUNT volunteers work together once a month at RMH (http://www.rmhc-centralohio.org/volunteer.php) as Housewarmers (usually on the 1st Sunday from 1 – 5 PM). Some schedule other shifts at their convenience. You may try this out with less fuss by following a "Fast track" or go through the normal process. Fast track • Arrange a time to shadow a COUNT volunteer. Call Dave Nohle at 614-268-9558 (cell). • Show up and try it out. • Complete application, etc. later. Normal process • Complete an online application (http://rmhc-centralohio.org/volunteer/). • Attend orientation in advance. • At orientation you will complete forms agreeing to keep family/patient info private and allowing a background check and tour the facility. • Complete one training shift. Daily shifts are: morning 9 AM - 1 PM, afternoon 1 - 5 PM and evening 5 - 9 PM. • Schedule shifts online using the on the RMH scheduling system (http://www.volgistics.com/ex/portal.dll/?FROM=32895). The Ronald McDonald House (RMH) provides housing and meals for families with sick children. The Columbus RMH is the largest in the world with 137 rooms. COUNT has been volunteering there since May 2014. Housewarmers work with RMH guests to provide a home-like environment - greet, assist with family needs, answer phones, give tours, assist with checkin/checkout, prepare guest rooms after checkout, clean facility, laundry, restock supplies and staff the front desk. RMH Housewarmers volunteer at least one four-hour shift a month. All Housewarmers must complete an application and agree to a background check before they can be full fledged volunteers.

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com