Workflow Design
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Frequently Asked Questions
Yes! Check out workflow design events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the workflow design events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find workflow design events near your location here. Connect with your local community and discover events within your area.
Workflow Design Events Today
Join in-person Workflow Design events happening right now
đ Business Networking (Speed Networking)
â Business Speed Networking Vienna
Make connections. Find opportunities. Meet inspiring people.
Looking to expand your professional circle and actually enjoy the process?
This business speed networking event in Vienna is designed for people who value real conversations, not superficial small talk.
đParticipation fee is 10⏠and order a drink.
đ Limited spots. Please register if you are really come and unregister if your circumstances changed. If you are registered and wonât come you can loose the possibility to join next time.
đź What to expect:
Structured speed networking with short one-to-one conversations.
Each round lasts about 10 minutes, then you meet a new person.
Clear format, easy flow, and a professional office-style environment.
đ¤ Who itâs for:
Entrepreneurs, freelancers, startup founders, managers, and professionals from different industries who want to connect, exchange ideas, and explore collaboration opportunities.
âď¸ The atmosphere:
Focused, respectful, and business-oriented.
Come for the networking.
Stay for the conversations.
Leave with new contacts â and new opportunities đŹâ¨
Turning Conflict into Opportunity Workshop â The Mindful BAse
Registration:
[https://docs.google.com/forms/d/e/1FAIpQLSeC4Efk7-qiY-U3EjRsTw6kxFftZIeLLoyRRHLwP-ytmvEaKA/viewform?usp=sharing&ouid=103439037559792734260](https://docs.google.com/forms/d/e/1FAIpQLSeC4Efk7-qiY-U3EjRsTw6kxFftZIeLLoyRRHLwP-ytmvEaKA/viewform?usp=sharing&ouid=103439037559792734260)
Anger doesnât only affect how we feel but it also shapes how we relate to others. In this workshop, we move from the inner experience of anger to the relational field, exploring how empathy, active listening, and mindful communication support conflict transformation and nervous system co-regulation.
Drawing from neuroscience, mindfulness, psychology, and non-violent communication (NVC), we learn how conflict can become an opportunity for understanding, connection, and shared humanity.
Ideal for anyone wanting to navigate anger, stress, and conflict with more awareness, emotional intelligence, and compassion - in daily life, relationships, and communication.
Please bring paper and a pen.
Cash donation is appreciated. One third of the collected donations will be shared with the cafĂŠ, supporting this community space.
The Mindful BAse x Villa Vida Where science meets mindfulness â for awareness, connection, and community. At The Mindful BAse, we believe that mindfulness is not only a personal practice, but also a powerful way to strengthen relationships, communities, and our connection with our environment. Founded in Vienna in 2025, our mission is simple: to bring people together, foster well-being, and cultivate a community rooted in awareness, kindness, compassion and respect. Through our collaboration with Villa Vida, we are excited to present a series of science-based mindfulness workshops designed to encourage meaningful dialogue, nurture learning and reflection for supporting the local queer community. We create spaces where ancient practices meet modern insights, offering sessions that combine yoga, meditation, neuroscience, communication tools in a safe, inclusive and inspiring space. Each workshop invites you to slow down, connect, and learn practical ways to care for yourself and others â grounded in both science and lived experience.
đ All identities, bodies, and levels of experience are welcome. https://themindfulbase.com [https://www.linkedin.com/company/the-mindful-base](https://www.linkedin.com/company/the-mindful-base)
[https://www.instagram.com/the_mindful_base](https://www.instagram.com/the_mindful_base)
Facilitators:
AdriĂĄn Klepe and Riccardo Trapannone from The Mindful BAse
About Us
AdriĂĄn Klepe Neuroscientist, certified yoga and breathwork instructor (currently teaching at Manas Yoga Studio), and NeuroMindfulnessÂŽ Coach. AdriĂĄn bridges scientific knowledge with mindfulness practices to support awareness, balance and connection. At The Mindful BAse in collaboration with Villa Vida, he co-creates workshops integrating neuroscience, mindfulness, meditation, and movement to foster well-being and mindful communication within diverse community spaces.
Riccardo Trapannone Cell- and neurobiology post-doctoral researcher, and certified sustainability expert passionate about communication and collaboration. Riccardo combines scientific insight with mindfulness and non-violent communication to design effective and mindful communication strategies, building bridges between people, communities, disciplines, and the environment. At the Mindful BAse in collaboration with Villa Vida, he co-creates experiential workshops promoting connection, empathy, and sustainable community practices.
Figure Drawing / Painting Session
(Deutsch unten.) Saturday's figure drawing/painting session starts at 3pm.
Bring pencil, paper and any other utensils you may need. Easels & boards are available in the atelier. The long pose will be maintained for about 5 times 20 minutes, so that it is also possible to paint in watercolor, oil, etc.
Free snacks and non-alcoholic drinks are available.
Registration through this Meetup is suggested but not required. You can pay the 12 Euros fees in cash upon arrival. For more information, feel free to send email at info@viennaatelier.com
=============================
Das Aktzeichnen und Malen am Samstag beginnt um 15 Uhr. Bringen Sie Bleistift, Papier und andere Materialen mit. Staffeleien & Bretter gibt es im Atelier. Die lange Pose ist etwa 5 mal 20 Minuten lang, daher ist es auch gut mĂśglich mit Aquarell, Ăl, usw. zu malen.
Kostenlose Snacks und alkoholfreie Getränke stehen zur Verfßgung.
Eine Anmeldung Ăźber dieses Meetup wird empfohlen, ist aber nicht erforderlich. Sie kĂśnnen die 12 Euro GebĂźhr beim Ankommen in bar bezahlen.
FĂźr weitere Informationen senden Sie bitte eine E-Mail an info@viennaatelier.com
Open Dialogue â Discovering Together in Vienna
We will meet in a calm and friendly place ( Parc, CafĂŠ, Restaurant) to explore together some of Jiddu Krishnamurtiâs key questions about awareness, relationship, and freedom.
There will be no teaching, no authority â only open dialogue and attentive listening.
Everyone is welcome, whether you are familiar with Jiddu Krishnamurti or simply curious about life and self-understanding.
Weâll start with an open conversation around a theme such as âListening without judgmentâ or âCan thought bring clarity?â
Please bring openness, curiosity, and a readiness to listen â no books or notes needed.
The spirit is not to discuss âwhat should be,â but to observe together âwhat is.â
â¨Business Networking (Speed Networking)â¨
âď¸Business Networking Vienna
Make connections. Find opportunities. Meet new friends.
âď¸Looking to expand your circle, meet inspiring people and actually enjoy the process? This is not just about business contacts â itâs about real human connection, shared interests and new friendships that can grow into something meaningful.
đ How it works:
10-minute one-to-one chats, new person each round. Easy, natural and relaxed â no awkward vibes, no forced conversations.
âď¸Perfect for people from different professions who want to connect, collaborate, exchange ideas and simply meet great new people.
đPrice 10⏠(cash) and order a drink
đ Limited spots. Please register if you are really come and unregister if your circumstances changed. If you are registered and wonât come you can loose the possibility to join next time.
Come for the networking. Stay for the conversations. Leave with new contacts and new friends. đŹâ¨
Join us on Instagram for more events
https://www.instagram.com/makegoodfriends?igsh=YjA2czVxNjF0cGJi&utm_source=qr
START Hack Vienna '26
**24 hours. 4 real cases. 100 builders. One weekend that hits - apply on Luma:** https://luma.com/sp3ivels
On June 6 and 7, **START Hack Vienna '26** takes over Vienna. You, your laptop, your team - and four challenges from leading tech companies. Code freeze is Sunday at 14:00. Until then: build, debug, pitch, win.
Who's in:
đď¸ **[fonio.ai](https://www.fonio.ai/de)** \- Voice AI Infrastructure
đĄď¸ **[techbold](https://www.techbold.at/?gad_source=1&gad_campaignid=767953138&gbraid=0AAAAADi2E3GNKvho9R78moM6jpNWhJaDZ&gclid=CjwKCAjwtvvPBhBuEiwAPMijr2G_eUd8qy1SVORJdzxIs9kwdvsLoYjwskQUiCClw300Rh8kPwEn8xoCVp0QAvD_BwE)** \- B2B IT & Automation
đŻ Plus two more case partners, coming soon
đ ď¸ Powered by **[Lovable](https://lovable.dev/)** and more tool partners to come
đ At **[Home of Innovation](https://homeofinnovationx.com/)**, Vienna
***
**What you get:**
đŻ 4 real challenges from real companies, no toy problems
đ§ Live mentoring from case partners and industry experts
đ ď¸Premium tool access with credits from our partners
đ 24h catering, food truck, coffee on tap
đ 10,000+ EUR prize pool plus a Community Award and the Overall Winner trophy
đ A public GitHub portfolio piece - MIT-licensed, ready for your CV
***
**Who should apply:**
Builders, students, engineers, designers, PMs, founders, operators - junior to senior. If you ship things and want to join great people, you're in the right place.
Solo? That works, we'll match you on-site.
***
**The basics:**
đ
June 6-7, 2026
đ Home of Innovation, Vienna (ArsenalstraĂe 11)
đ¸ Free
đĽ Teams of 2-4
đ English
đď¸ \~100 builders on-site
***
**How it works:**
Teams pick their case preferences. We match. 24h of hacking. Each case partner picks a Track Winner. The 4 Track Winners pitch in front of an external jury of VCs, founders, and tech leads - and one of them takes home the **Overall Winner** trophy.
While the jury deliberates, the **Community Award** runs on the main stage - open mic, 2-minute pitches, live crowd voting.
***
Applications are rolling. Apply early, hear back fast.
**Powered by START Vienna** \- Vienna's community for entrepreneurial talent\. Part of the global START Network\.
Workflow Design Events This Week
Discover what is happening in the next few days
Donauinsel Impro-Picknick
Donauinsel Improv Training mit Picknick
Lerne spielerisch Improtheater-Techniken und unterschiedliche Formate kennen! Dabei trainierst du deine Kreativität und Spontaneität und arbeitest an deinem Selbstbewusstsein.
You will need B1-level German skills to participate. English translation below.
Man benĂśtigt Deutschkenntnisse auf B1-Niveau, um teilzunehmen.
Hier findest du uns:
https://www.google.com/maps?q=48.2233687,16.4163003
Koordinaten vom Treffpunkt
--> Ihr kĂśnnt gerne Essen und Snacks fĂźr das Picknick mitbringen. Am besten etwas was man gut mit der Gruppe teilen kann.
**Was dich erwartet**
⢠Lustige Gruppenspiele
⢠Kreative Theater-Ăbungen
⢠Kurze Improv Szenen, nur 5 bis 8 Minuten
⢠Gemeinsam Geschichten erfinden
⢠Viel Lachen, Sonne und SpaĂ
**Impro: Was bringtâs dir persĂśnlich?**
⢠Spontanität
⢠Selbstvertrauen
⢠Kreativität
⢠Fehler annehmen lernen
⢠Schauspiel trainieren
⢠Teamwork
**Safe Space**
Ein sicherer Raum ohne Leistungsdruck, in dem gegenseitige Wertschätzung an erster Stelle steht. Ihr seid zu keiner Zeit verpflichtet mitzumachen und kĂśnnt jederzeit aus Szenen aussteigen oder auch fĂźr einzelne Ăbungen aussetzen.
**Leitung**
Ich leite seit drei Jahren Impro-Trainings, organisiere Wettbewerbe und Shows und gehe auch selbst regelmäĂig zu Fortbildungen. Ich habe Ăźber 80 Trainings geleitet.
**Beitrag**
Es gibt zur Zeit keinen fixen Trainingsbeitrag, aber wir freuen uns immer Ăźber freiwillige Spenden fĂźr die Leitung und die Organisation.
**Achtung:**
Das Event ist nur fĂźr Teilnehmer\*innen ab 16 Jahre, da wir nicht immer fĂźr absolut jugendfreie Geschichten oder Szenen garantieren kĂśnnen.
**WA-Gruppe:**
https://chat.whatsapp.com/KjK8PzmA8ZGF2gujtOH9D2
Wir empfehlen den Beitritt zur WA-Gruppe da wir nicht immer auf der selben Wiese sind. Hier wird der genaue Live-Standort geteilt.
Bitte beachtet aus DatenschutzgrĂźnden, dass beim Beitritt der WA-Gruppe alle Mitglieder eure Telefonnummer sehen kĂśnnen.
\-\-\-\-\-\-\-\-\-\-\-\-
**Donau Insel Improv Training & Picnic**
Learn improv theater techniques and different formats in a playful way! You will train your creativity and spontaneity while working on your self-confidence.
**Find us here:** [https://www.google.com/maps?q=48.2233687,16.4163003](https://www.google.com/maps?q=48.2233687,16.4163003) (Meeting point coordinates)
**--> Please bring your own food and snacks for the picnic! We can then share and eat together.**
**What to expect:**
* Funny group games
* Creative theater exercises
* Short improv scenes (only 5 to 8 minutes)
* Creating stories together
* Lots of laughter, sun, and fun
**Improv: Whatâs in it for you?**
* Spontaneity
* Self-confidence
* Creativity
* Learning to embrace mistakes
* Acting practice
* Teamwork
*
**Safe Space** A secure environment without pressure to perform, where mutual appreciation is the top priority. You are never under any obligation to participate and can step out of scenes or skip individual exercises at any time.
**Instructor** I have been leading improv training for three years, organizing competitions and shows, and regularly attend further training workshops myself. I have led over 80 training sessions.
**Contribution** There is currently no fixed fee for the training, but we always appreciate voluntary donations for the instruction and organization.
**Please note:** This event is for participants aged 16 and over, as we cannot always guarantee that stories or scenes will be entirely "family-friendly."
**WhatsApp Group:** [https://chat.whatsapp.com/KjK8PzmA8ZGF2gujtOH9D2](https://chat.whatsapp.com/KjK8PzmA8ZGF2gujtOH9D2)
We recommend joining the WhatsApp group since we are not always on the same meadow. The exact live location will be shared there. *Please note for privacy reasons that by joining the WhatsApp group, all members will be able to see your phone number.*
Shut Up & Write!ÂŽ - Sundays at CafĂŠ Pierre
Come write with us at Cafe Pierre every Sunday at 18:00-20:00!
A message from Shut Up & Write: "Shut Up & Write hosts free, in-person and online writing events for writers all over the world. Our goal is to ensure that every writerâregardless of genre or skill levelâhas access to the resources, community, and accountability that they need to be successful in their personal writing goals."
And what this looks like at our event: We chat and give short introductions to what we are working on at 18:00, then start writing at 18:15. Though we try to start on dot, being late isn't a problemâjust find a spot and get to work! We write until 20:00 and then discuss how our writing went. From fiction to non-fiction, academic papers to poetry, applications to work-related writingâanything goes! Nothing is needed except for you to bring whatever is need to get stuff done, i.e. laptop, headphones, pen and paper, and so on.
Optional socialising may happen before 18:00 and after 20:00, or you may choose to use this time to get some more done! Please do order something from the cafĂŠ (drink, meal, dessert, etc.) so as to keep us in their good graces!
VATA's Weekly Portrait Event
(Deutsch unten.)
Sunday's portrait sessions start at 3 PM. Everyone is welcome to join our Open Sessions, just bring pencil, paper and any other utensils you may need. (Easels & Boards are available in the atelier). One pose will be maintained for the whole session, so that it is also possible to paint in watercolor, oil, etc. For the breaks we will offer some drinks and snacks.
Free snacks and non-alcoholic drinks are available.
Registration through this Meetup is suggested but not required. You can pay the 12 Euros fees in cash upon arrival. For more information, feel free to send email at info@viennaatelier.com
Looking forward to see you soon!
=============================
Die Porträtsitzungen am Sonntag beginnen um 15 Uhr. Bringe Bleistift, Papier und andere Materialen selbst mit, Staffeleien & Bretter gibt es im Atelier. Die gleiche Pose wird, unterbrochen von kleinen Pausen, Ăźber den gesamten Zeitraum beibehalten, daher ist es auch gut mĂśglich mit Aquarell, Ăl, usw. zu malen.
Kostenlose Snacks und alkoholfreie Getränke stehen zur Verfßgung.
Eine Anmeldung Ăźber dieses Meetup wird empfohlen, ist aber nicht erforderlich. Sie kĂśnnen die 12 Euro GebĂźhr beim Ankommen in bar bezahlen.
FĂźr weitere Informationen senden Sie bitte eine E-Mail an info@viennaatelier.com
5vs5 Sonntagskickerl - read description!
***5vs5 Sonntagskickerl @ Westside Soccer* â˝ď¸**
Lust auf **FuĂball**? Wir spielen jede Woche ein lockeres **5vs5 @ Westside Soccer** im 14. Bezirk (**17:00-18:30**) - unkompliziert, ohne Team und ohne Verpflichtung.
**Die Plätze sind limitiert,** daher gilt: first come, first served.
So nimmst du teil:
â
App downloaden ([www.strangersoccer.com](http://www.strangersoccer.com/))
â
Spiel auswählen
â
Slot buchen, vorbeikommen & einfach mitkicken; wir kĂźmmern uns um den Rest.
đ Dein **erstes Spiel kostenlos** ist mit dem Promocode WELCOME
Mehr Infos direkt bei uns - schreib uns gerne! âşď¸
\*\*\*\*\*\*\*\*
***5vs5 Sunday Football @ Westside Soccer* â˝ď¸**
Looking for **casual football**? Weâre playing a **relaxed 5vs5** weekly game at **Westside Soccer** in Viennaâs 14th district (**5:00â6:30 PM**) - no team, no commitments, no stress.
**Spots are limited**, so itâs first come, first served.
How to join:
â
Download the app ([www.strangersoccer.com](http://www.strangersoccer.com/))
â
Choose the game
â
Book your slot, show up & play - weâll take care of the rest.
đ Your **first game is free** with the promo code: WELCOME
Feel free to message us if youâd like more info âşď¸
Stadtpark: Female Figure Drawing
Dear artists,
There should be bo rain this Sunday! This means we can finally start our plein air sessions đ
Join us for a relaxed and inspiring morning of drawing in **Stadtpark**, featuring a professional life model. This time Masha will be posing for us
đ§ââď¸ **What to bring:** sketching materials, a blanket or mat, water, and some snacks if you like.
đś **Donation for the model:** âŹ5
đ **Meeting point:**
Weâll gather at **10:55 AM** by the **Johann Strauss statue** (the golden one), then head behind the statue.
If you're running late or can't find us, just send a message on Instagram: [@lifedrawingvienna](https://www.instagram.com/lifedrawingvienna)
đ§ď¸ **In case of rain or bad weather**, the session will be rescheduled to the following Sunday and announced in advance.
Weâre looking forward to sketching with you in the park again!
See you there!
Shut Up & Write!ÂŽ Saturday mornings @ Cafe AuĂergewĂśhnlich
Join us for some focused writing time. All writers and all experience levels are welcome and donât worry, no one will see what you've written. Whether itâs your blog, a report, your thesis, your next book, copy for your website, or just your daily journaling, it doesnât matter. This session is about getting your writing done and meeting other writers in your area.
When you show up, say hello to everyone, grab a drink, and get your writing tools ready. Once youâre all settled, take some time to chat with your fellow writers. Once everyoneâs arrived, I will lead quick introductions and then set the timer for our quiet and focused writing session.
Afterward, weâll have time to chat and get to know each other. We often talk about our successes and challenges as writers. If you donât have time to stick around, no worries!
Schedule (tentative):
9:00 - 9:15: Arrive, set up, order some coffee, short introductions.
9:15 - 10:45: Timer starts. Time to write.
10:45 - 11:00: End. Short exchange, settle your bill, takeoff.
Optional: Sometimes some of us choose to stay for a second round. Great for when youâre on a roll and have time.
**A note about the format**
We donât host critiques or readings. These events are a safe space for writers of all skill levels and genres to work on their craft, so no one will read or critique your writing.
For our full event schedule, visit [https://shutupwrite.com](https://www.shutupwrite.com).
**Other Important Details:**
WiFi available
Travel / Parking: Hietzing station (U4, 10, 60, 51A, 56A, 56B, 58A and 58B). Very limited public parking (Kurzparkzone), Parkgarage Hietzing nearby.
Sunday Screenings in the Living Room
Weekly screenings from a large archive of many of the most significant, yet seldom seen and rarely accessible cinematic masterpieces in the history of film - from its earliest beginnings to the present day. Screenings are in original language, if English, or original language with English subtitles.
Films are selected democratically on the inspiration of a brief pre-screening discussion. The selected title is typically a "neglected gem" that most of us discover together for the first time. Individual taste is not a criterion and all participants are expected to put the interests of the group as a whole above personal preference or prejudice. In this sense, the emphasis is on openness, exploration, and surprise. Each screening is followed by an in-depth group discussion, led and moderated by the curator.
WARNNG: FilmStory is not just about watching movies! Rather, it's a socially responsible, intellectual engagement, involving an organic approach to group study of film language, philosophy, art, history, politics, and technology. In this sense, the film is always merely the current highlight in an explorative, ongoing group discussion.
**FilmStory** is a members-only series that involves a closely knit community of cinephiles. Events take place every Sunday in a comfortable, private setting with limited capacity. Participation is reserved primarily for regular members, but we're always ready to make new friends!
Non-regular members may request to meet the community and, upon acceptance as a "new joiner," are welcome to participate in one event, according to space availability. New joiners are asked to make a âŹ6 member dues contribution in advance of the requested date. New members receive a message of confirmation and the address of the Living Room in 1080 Vienna upon receipt of their dues contribution.
**FilmStory** is presented and hosted by **[KulturSalon Wien](https://www.meetup.com/kultursalon-wien/)**.
Workflow Design Events Near You
Connect with your local Workflow Design community
AI Agents 101: How to Make ChatGPT Do Actual Work
Most people still use AI like a search box: type one question, get one answer, repeat.
But the next step is AI agents: systems that can take a goal, break it into steps, use tools, remember context, and produce useful work for a human to review.
In this beginner-friendly session, weâll demystify what AI agents actually are â without hype or jargon. Weâll walk through practical examples of how agents can help with research, planning, writing, coding, operations, and personal productivity.
Weâll cover:
* What makes an AI âagentâ instead of just a chatbot
* How agents break tasks into steps
* Where agents are genuinely useful today
* Where they fail, hallucinate, or need human review
* How to design simple AI workflows for your own work
* A live demo of an AI agent-style workflow from start to finish
No coding experience required. This is for anyone who wants to understand where AI tools are going and how to use them more effectively right now.
LOGISTICS AND PARKING:
The talk starts at 7:00 PM. The first half hour is reserved for everyone to get set up and mingle. Free pizza and drinks!
The cheapest parking option is to find street parking, which will only cost you a few bucks. Otherwise, park in the nearby veteran's museum lot for $8. It's highly recommended you avoid the nearby $15 garage parking.
Stop Guessing: A Product Person's Guide to AI Adoption
## đ¤ Host Information
A co-hosted event by ProductTank Columbus & Women in Product Columbus
đĄ About the Workshop
AI adoption is stalling across organizations â not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge.
This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow.
Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption â no guesswork required.
đ ď¸ What to Bring
Laptop: Fully charged and ready to go.
AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!)
đ Logistics & Perks
Food & Drink: Pizza and drinks provided!
Parking: Plenty of free spaces available on-site.
###
American Sign Language Beginners Meetup Group
We meet to learn and practice American Sign Language and to grow our familiarity with Deaf culture. Facilitated by hearing folks (with a connection to a professional interpreter) using Deaf-created content. People of all ASL skill levels are welcome! As we learn, we hope to connect more with the Deaf community in Central Ohio. Join us as you're able!
Come regularly or just once - whatever you're looking for! Each meetup will explore different topics related to ASL/Deaf culture, and will feature time to practice conversation with one another. Just bring yourself and a willingness to learn!
Data & Analytics Wednesday - Finding Product Insights
**The Behavior Gap: Where Products Win or Lose**
Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals⌠all while metrics stall and confidence drops. The missing piece isnât more data. Itâs often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap.
Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)âs CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behaviorâmoving people, and moving metrics. Youâll learn:
* Why understanding customer behavior is a quant and qual challenge
* How to spot the signals that actually predict behavior change
* Where AI accelerates insight, and where it creates distraction
* How to get meaningfully closer to customers, without adding more tools
This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work.
**About Our Speaker**
[Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use.
Thanks to our 2026 sponsors:
[Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro)
More info at [cbusdaw.com](https://cbusdaw.com)
June 2026 AWS Columbus - Topic to be announced
Topic to be announced.
**THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/
**DIRECTIONS**
Franklin University
Fisher Hall
300 E. Main St, Columbus, OH 43215
Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8
Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map.
NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
ServiceNow Knowledge 26 Recap + Topgolf Happy Hour
Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come â mark your calendar, RSVP, and save your spot today!






















