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How a Good CRM Implementation Can Propel Your Nonprofit

Is your nonprofit working with multiple systems to accomplish your tasks? Do you have one system for newsletters, another for events, and a database for donors? Or maybe your existing constituent relationship management (CRM) system just isn’t doing the job? If so, this Toronto Net Tuesday is for you! We’re going to look at how technology can improve your operations and the steps to properly implement a CRM at your nonprofit.

Joe Murray, President of JMA Consulting, will be discussing how CRM implementation can take your organization to the next level in terms of fundraising, communications outreach, and serving your clients, and equip you with the right knowledge and tools you need to successfully implement your CRM.

This session will:

• Review what a CRM can do from an external (public) and internal (staff) perspective

• Show how to go from your mission statement to a planning process that:

• Identifies your CRM needs, 
• Gets buy-in from staff along the way, 
• Breaks the scope down into phases,

• Prepare you for implementing in-house or how to work with a consultant

Who should attend?  

• Staff & volunteers at nonprofits, charities and social enterprises who work in databases on a day-to-day basis. You might be an IT support staff, marketing coordinator, fundraiser, database manager, or anyone who is interested in learning more about CRMs.

Live streaming  

This event will be live streamed, so you can attend no matter where you are! Joining is easy as there is no need to RSVP; just go to around 5:30pm Eastern Time.


Joe Murray (JMA Consulting)
Joe Murray is President of JMA Consulting specialists in constituency management systems for the non-profit sector. Joe has over 15 years of CRM consulting experience serving political parties, elected officials, advocacy groups, professional associations and religous organizations. Joe has worked on engagement and outreach in the Ontario Premier's Office, running provincial and local election campaigns, and serving on various non-profit boards. He has an undergrad degree in Systems Design Engineering, a doctorate in political philosophy, and is co-author of Using CiviCRM from Packt Publishing.

Donation price  
$5.00 (Pay in cash at the door. Receipts available.)

If you RSVP and find out later that you can’t attend, please change your RSVP to “Not Attending” to accommodate others who may be interested.

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  • Martin

    Nice people and networking and good coverage of CRM issue for nonprofit organization

    February 18, 2014

  • Ahmad

    Livestreaming it aswell, thanks guys!

    February 11, 2014

  • A former member
    A former member

    Catchya on the live stream!

    1 · January 27, 2014

    • Sowad A.

      yup - same on live stream. plus the youtube channel is great to catch up on past events - http://www.livestream...­ -­ =)

      3 · January 27, 2014

    • A former member
      A former member

      Thanks - I'm hosting a NetSquared Vancouver event video digital storytelling on the West Coast at the same time. we'll send some live love your way.

      February 8, 2014

  • Joe M.

    Looking forward to interacting with everyone in a few weeks.

    1 · January 28, 2014

  • david b.

    hi: Won't be in Toronto at this time but will try to catch live stream. Enjoy and learn. dave

    1 · January 27, 2014

    • Joyce H.

      Thanks Dave! Look forward to seeing you online :)

      January 28, 2014

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