- How to Read the Room and Change the Outcome with Marsha AckerLink visible for attendees
About this session
Invisible group dynamics undermine relationships and performance, being able to see and name the dynamics empowers teams to change the outcome.
The single greatest catalyst for change is the way we hold conversations.
Research consistently demonstrates that team effectiveness is highly dependent upon the quality of the communication between team members.
So much of what we seek in agility comes down to how we are or are not engaging in effective, skillful conversations. Superficial conversations often leave participants wondering if the time spent was worth it.
Yet it’s easy to get into the flow of daily work and be really focused on the ‘what’ in our conversations without much attention to the quality of ‘how’ we’re communicating.
How teams are having (or not having) conversations is a primary contributor to many of the challenges teams face and is often the source of conflict and breakdown in the team dynamics.
How can leaders unlock the collective intelligence in a team and help them see the structural pattern of their conversations, so they can change it, to have the conversations they need to have?
We’ll explore the use of Structural Dynamics for learning to ‘read the room’ using four elements for all face-to-face communication.
Outcomes:
- Learn a language for how to ‘read the room’ and describe the structure of what’s happening in conversations.
- Learn the benefits of each element and the traps of ‘stuck patterns’.
- Learn techniques that can be used to create more effective conversations.
About Marsha
MARSHA ACKER, CPCC, PCC, CPF, is the host of the Defining Moments of Leadership podcast, the founder and CEO of TeamCatapult, and the author of the groundbreaking book The Art and Science of Facilitation and the just released book - Build Your Model for Leading Change. Marsha is known internationally as a facilitator of meaningful conversations, a host of dialogue, and a passionate agilest. She coaches leadership teams in growing their collective leadership and building the capability of achieving true, sustainable behavior change through dialogue.
You can connect with her here: LinkedIn https://www.linkedin.com/in/marsha-acker-3486a72/
Defining Moments of Leadership Podcast https://teamcatapult.com/podcast/
The Art and Science of Facilitation https://artandscienceoffacilitation.com/
Build Your Model for Leading Change https://buildyourmodel.com/