Make every voice conversation count with Microsoft Teams and Copilot

Do you sometimes feel like your conversations are just a series of unfulfilled promises or misaligned conclusions? Struggling to remember who you spoke with about a certain topic?

Too many discussions get lost, misaligned, or go nowhere. It's time to turn that voice data black hole into a goldmine of insights — ensuring every phone call, meeting, or in-person huddle results in clarity, action, and progress by incorporating Copilot into every conversation.

We'll explore how integrating Copilot into your voice conversations can unlock its full potential and transform discussions into actionable results.

Key Topics Include:

• Real-world demos - Practical examples of AI-powered voice interactions in Teams that go beyond simply recapping a meeting or call.
• What about phone calls? Your phone system might be a significant part of your voice data, and it could cost less than you think to move it to Teams.
• Extending your AI outside of Teams - Exporting your Voice AI data into your CRM or project management tools using Graph
• What about my contact centre? A quick overview and comparison of the different agent solutions in Microsoft Teams.

Speaker's Bio
Carl Karawani
Director of Software Engineering & Product Lead @ ZIRO | UCaaS, Microsoft Teams Voice & Modern Work Enthusiast
LinkedIn- https://www.linkedin.com/in/carl-karawani/