AI-Powered Case Management for Dynamics 365 Finance and Operations

AI-Powered Case Management for Dynamics 365 Finance and Operations

Struggling with slow issue resolution and inefficient support processes in your current Service Desk system?

Join our workshop to discover how AI Support Case Management streamlines the entire support process by enabling one-click case creation, filling in relevant data automatically, and instantly resolving many issues with Copilot AI — all within your Dynamics 365 Finance and Supply Chain Management, with no external systems required.

Reasons to join webinar:

• Learn how to automate manual workload and support-related efforts by 30%
• See how Microsoft Copilot can automatically resolve up to 40% of support requests
• Discover how to reduce SLA breaches with intelligent case routing

During this session we'll discuss:

• The most common challenges users face when submitting support requests
• Where support teams lose valuable time and how to fix it
• How AI-powered tools simplify support workflows and deliver measurable business benefits

Our Workshop Will Be Useful For:
Our workshop will be especially valuable for IT directors, managers, CIOs, CDOs, ERP Managers, and all roles responsible for achieving IT-driven business success.