What we’re about
Location: Uttar Pradesh, India
Uttar Pradesh - Power BI Club
Welcome to the Uttar Pradesh Power BI Club! We're a community focused on advancing skills in data analytics and intelligence.
Our key areas include:
- Power BI: Turning data into visual insights.
- Microsoft Fabric: Enhancing data workflows.
- Azure Data Factory: Streamlining data integration.
- Databases: Optimizing performance and scalability and so on
Why Join Us?
Learn, Collaborate, Network, Stay Current
Join us to elevate your data skills and contribute to a dynamic, forward-thinking community.
Group leaders: Naila Rais and Mohit Kumar
Group interests: Power BI, Microsoft Fabric, Synapse, Data Factory, Data Development, Real-Time Intelligence, Databases
Sponsors
See all
Microsoft - Fabric CommunityFabric Subscription Fees & sometimes venues for In-person events.
UnstopSwags & Website Registration Partner- Microsoft - Fabric CommunityFabric Subscription Fees & sometimes venues for In-person events.
- UnstopSwags & Website Registration Partner
- Microsoft - Fabric CommunityFabric Subscription Fees & sometimes venues for In-person events.
- UnstopSwags & Website Registration Partner
Session Title: AI-Powered Customer Service: Human-AI Synergy Driving 287% ROI
YouTube Live Link: https://youtube.com/live/11zFiGxVCWA?feature=share
Session Description: At the intersection of customer experience and AI innovation, this session explores how leading enterprises are transforming customer service operations through intelligent automation and strategic human-AI collaboration. Drawing from insights across 219 global companies and industry examples like Rocket Mortgage, we’ll examine how conversational AI, emotion-aware systems, and AI copilots are reshaping service models cutting handling time by 41.3%, improving first-contact resolution by 36.8%, and boosting customer satisfaction by 22.7%. Attendees will discover how AI copilots trained on massive datasets analyze thousands of customer interactions in real time, enabling human agents to focus on empathy and context-sensitive resolution achieving over 90% accuracy in sentiment interpretation. You'll learn how Microsoft Fabric’s architecture can underpin scalable AI frameworks that deliver millisecond-level intent classification, reduce reporting overhead by 65%, and resolve complex issues 58.1% faster. This session offers evidence-backed strategies to drive agent satisfaction (up by over 33%), achieve 7.3-month payback periods, and realize cost savings exceeding $6.4M annually. We’ll also detail implementation patterns for AI-assisted workflows, predictive documentation engines, and real-time customer insight systems with an adoption rate of over 81.4% among agents. Join to gain a clear roadmap for designing transformative, AI-augmented customer service ecosystems with measurable ROI.
Be Ready to Engage:
Bring a notepad – this is a content-rich session!
Submit your questions beforehand via Comments.
Ask questions live via comments or join the stage with camera/mic access – just reach out to us in advance if you’d like to participate on screen.
Upcoming events (4+)
See all- Sunday Dive Into Tech With Experts - 2025Link visible for attendees
Session Title: AI-Powered Customer Service: Human-AI Synergy Driving 287% ROI
YouTube Live Link: https://youtube.com/live/11zFiGxVCWA?feature=share
Session Description: At the intersection of customer experience and AI innovation, this session explores how leading enterprises are transforming customer service operations through intelligent automation and strategic human-AI collaboration. Drawing from insights across 219 global companies and industry examples like Rocket Mortgage, we’ll examine how conversational AI, emotion-aware systems, and AI copilots are reshaping service models cutting handling time by 41.3%, improving first-contact resolution by 36.8%, and boosting customer satisfaction by 22.7%. Attendees will discover how AI copilots trained on massive datasets analyze thousands of customer interactions in real time, enabling human agents to focus on empathy and context-sensitive resolution achieving over 90% accuracy in sentiment interpretation. You'll learn how Microsoft Fabric’s architecture can underpin scalable AI frameworks that deliver millisecond-level intent classification, reduce reporting overhead by 65%, and resolve complex issues 58.1% faster. This session offers evidence-backed strategies to drive agent satisfaction (up by over 33%), achieve 7.3-month payback periods, and realize cost savings exceeding $6.4M annually. We’ll also detail implementation patterns for AI-assisted workflows, predictive documentation engines, and real-time customer insight systems with an adoption rate of over 81.4% among agents. Join to gain a clear roadmap for designing transformative, AI-augmented customer service ecosystems with measurable ROI.
Be Ready to Engage:
Bring a notepad – this is a content-rich session!
Submit your questions beforehand via Comments.
Ask questions live via comments or join the stage with camera/mic access – just reach out to us in advance if you’d like to participate on screen.
