AI Takes Over - Revolutionizing Customer Service Training

🚀Join us for an engaging presentation and panel discussion about Large Language Models! This event will provide a comprehensive exploration of LLMs, featuring expert insights and practical discussions. Come and acquire practical, in-depth knowledge about large language models🤖 to be able to navigate between all these information and gain understanding from experts.🙌 During this meetup, explore how AI can be used in Customer Service and what benefits it holds for support services and coaching.✨

AGENDA:
💻 Presentation:
- LLM use cases, embeddings and features
- Available LLMs
- LLM Ecosystem
- Addressing and overcoming limitations
- Prompt injection
- Key learnings
- Real-time demo - "Angry Customer"💢

💡 Panel discussion:
- Experts from the field of Customer Service discussing LLMs
- Q&A Session

🌐 Networking:
Enjoy the opportunity to connect with speakers, panelists, and fellow attendees during the event

Additional Information:

Event Duration: Approximately 2 hours
We'll provide refreshments and catered snacks to keep you energized throughout the event 🍔

We look forward to a dynamic and insightful event. Don't miss this chance to immerse yourself in the world of Large Language Models and network with fellow enthusiasts! 🌟

During the event, photos, audio, and video recordings will be made in accordance with the relevant provisions of the Civil Code. These recordings serve to document UpScale events and may appear on our website and social media platforms. If you prefer not to appear in these recordings, please inform our recording team of your deletion request.