ING: From a Bank to a FinTech with Design & Data Science

In this Open Kitchen ING will share how they apply the combination of Data Science and Design to become the FinTech of Tomorrow. ING will showcase different projects that sparked innovation and talk about a Design Culture that outperforms the competition.

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This is something you don't want to miss!

Program

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Karen Groenink, Design Lead at ING, previously working at Google.
https://www.linkedin.com/in/karen-groenink-015747/

Top tips on inclusiveness: create impact and empathy for accessibility
At ING, inclusive design is paramount. This presentation will teach you how to effectively run a study with disabled users, how to use those results to actually improve your products, and how you can create more empathy with user research.

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Gregory Ek, UX Chapter Lead with 18 years of international experience in top European, American and Asian companies
https://www.linkedin.com/in/gregory-ek-04427343/

The way of working as designers at ING

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Ruud van der Klugt, Product Owner Global Design System at ING, Focused on data driven decisions with an eye for personal relevance. Always looking for the perfect symbiosis between form and function
https://www.linkedin.com/in/ruudvanderklugt/

ING's new design system

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Eva Hörner
UX Lead at ING's Wholesale Banking Advanced Analytics. Eva has championed UX for over fifteen years, working as a user experience lead, user researcher, strategist, and mentor. She designs digital experiences for both startups and multinational corporations.
https://www.linkedin.com/in/eva-h%C3%B6rner/

Design culture applied: User experience in the field of innovation

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Dylan de Heer, User Experience consultant & interface designer at Xebia
https://www.linkedin.com/in/dylan-de-heer/

An inspirational look at helping ING's Wholesale Banking department transform one of their analytical platforms into a user centered platform for different kinds of people. A not-so-typical kind of presentation, meant to inspire. 'Welcome to Domino'

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Patrick Das, Chief Innovation Office. Working for ING for 4 years within the Innovation Office / Innovation Management team rolling out INGs (platform) innovation strategy and managing INGs EUR 25mln Innovation Fund to support disruptive innovations.

About INGs Innovation Strategy, Innovation Council & Fund;
Goals, budget and support to accelerate innovations ready for scaling.
And ING Labs; Acceleration programs in Amsterdam, Singapore & London to support internal and external innovators.