In Person! Product Enablement Principles with John Cutler

UXDX & Product Tank are delighted to come together for a special event with renowned product evangelist John Cutler. John will share insights into product enablement principles.

The event is kindly supported and hosted by Toast, who are doing great work in the tech scene, scaling their tech in Dublin and globally, and their offices are based in Stephen’s Green. For those who don’t know, Toast is a cloud-based, all-in-one digital platform built for the entire restaurant community. They provide a single platform of software as a service, or SaaS, products and financial technology solutions that give restaurants everything they need to run their business across the point of sale, operations, digital ordering and delivery, marketing and loyalty, and team management. They are currently working through International expansion, rolling out to restaurants in Ireland, the U.K., and Canada.

🔔 N.B. All guests will need to sign into the Toast office hub and sign an NDA. We will share your email with the Toast admin team for the purposes of fast-tracking on the night. Your email will not be shared with any other party or used for other purposes but to provide you access on the night.

📝 Make sure to Sign up here to secure your spot otherwise, you won't be able to enter the venue (limited seats)

So what are you waiting for - Get in!!!!! 🤩
Catherine

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Agenda:
18:30 - Welcome, food by Toast, and networking
19.00 - Opening and intro to Toast
19:10 - Main talk as John gets settled into his new product enablement role at Toast, he will discuss his reassessment of his own principles when it comes to operations, enablement, and generally helping others. Areas of focus for his talk will include how to build:

• Happy teams, happy customers
• Principles before process
• Partners, not stakeholders: Co-designing change experiments with others
• A force-multiplier: Trust = (Credibility + Reliability + Empathy)/Apparent self-interest
• Safe-to-fail experiments and operationalize

19.50 - Interactive Q&A with John & Audience
20:10 - Close
20:15 - Drinks and networking
20:30 - EVENT CLOSE