September 2021: Guarding against UX Theatre, with Tanya Snook

In the age of immediacy, as we’re being rushed to deliver more with less, the users sometimes get left behind in the design process. It's not enough to think from a user perspective and role-play with post-its to generate designs. Are you performing UX theatre and just acting user-centered? Tanya Snook is going to help you learn to recognize the signs of UX theatre.

Tanya Snook is a user experience designer who builds citizen and employee experiences in the Government of Canada. Tanya is a founder and co-chair of CanUX, Canada’s longest running user experience conference. Tanya writes about user experience and design leadership at spydergrrl.com or you can find her on Twitter as @spydergrrl.