Thinking in Services - Creating Value with Majid Iqbal

We are delighted to host Majid Iqbal at our Meetup on Thursday August 22 in Vancouver. Majid has thought deeply about the deep structure of services. Understanding this is critical to service design, and services are how more and more organizations are creating value. In our time together he will go into the key services patterns, how they combine and the 16X Frame. We will also explore how these connect to value creation and draw a dotted line to service pricing. Check out his book, copies will be available. https://www.amazon.com/dp/906369489X/ref=rdr_ext_tmb