Sales & CS - The Power of Alignment Co-Sponsored by Convergence and ChurnZero

Expert Panel Discussion + Networking Sponsored by Convergence & ChurnZero

Sales and Customer Success have historically operated in silos, but in today’s fast-paced SaaS world, alignment between these teams is a game-changer. When done right, collaboration leads to smoother handoffs, stronger customer relationships, and sustainable revenue growth. But how can organizations bridge the gap between Sales and CS effectively?

Join us for an engaging panel discussion featuring industry experts who have navigated this challenge successfully:

• Ross Fulton – CEO & Founder, Valuize | Expert in driving revenue growth through CS-led strategies
• Arun Pareek – Global Director - Scaled Customer Success, Boomi
• Julie Gunn – Head of Services, SALUS
• Michael Raasch - Manager, Enterprise Customer Success at Churnzero

Our panel will dive into:

• Best practices for seamless collaboration between Sales & CS
• How to structure incentives to drive long-term customer value
• The role of CS in expansion and renewals – where does Sales fit?
• Real-world examples of what works (and what doesn’t)

RSVP now and join fellow Customer Success & Revenue leaders for a thought-provoking discussion followed by networking and community-building. https://lu.ma/h0v4me65