Finding YOUR Way in Business Relationships with Jayne Willoughby

Webinar description:

Success in small business is all about developing authentic relationships with clients, so they will continue to seek your services or make referrals to others who would benefit from what you are offering. Clients are attracted to businesses where they feel understood and are served authentically.
There are a couple of specific communication skills that are particularly helpful to develop and practice, as small business owners. These are "validation” and “listening”, and they are key in creating a safe environment where clients feel seen and understood.
We will explore these in this webinar with the intention that you will learn some specific strategies to use in your next client or employee interactions. Jayne will provide some concrete examples of what validation and listening looks like and how it affects relationships, before she opens the floor for group discussion and further exploration.

Bio: Jayne Willoughby is a relationship coach for couples and individuals. She is certified as a Professional Co- Active Coach (CPCC) with the Coach Training Institute (CTI) and is a member in good standing with the International Coaching Federation. She has completed the CTI Leadership Program, courses on the LEADS Framework for Health Leadership Development (Royal Roads University) and The Art of Developmental Coaching (Adult Development).
Jayne became a Certified Positive Intelligence - Mental Fitness Coach (2021) and attained a Mastery level in Positive Intelligence in 2023. Jayne also has University degrees in Nursing (BScN), Human Ecology (Family Studies) (MSc), and Art and Design (BFA).
Jayne works with those who are unhappy in their relationship with a spouse or significant other. These skills and insights are transferable to the business environment.

In discussions with many men and finding out what their emotional needs were during relationship challenges, Jayne has seen how isolated and alone and unhappy the men often were. This has made Jayne passionate about coaching, supporting, and sharing vital coping strategies with men who are suffering in their relationships. She supports men and women in transforming their relationship failures, loneliness, and anxieties into unconditional love, communication ease and flow, and greater physical and emotional connection with their partner.