Content, Culture, and the Next Interface with Melissa Voderberg

Digital interaction is expanding beyond screens into voice, gesture, and ambient environments. This talk looks at anthropology and ethnographic methods as tools content designers can apply when digital information moves into our physical space through AR and sensory experiences.

Melissa Voderberg is a senior design executive with over 20 years leading customer experience and service design transformation programs across education, retail, utilities, health, transportation, hospitality, and government sectors.