Virtual Service Design Jam

How to explain to your team the value of user-centered design and service design? How to seed the idea of focusing on the problem and not on a solution first? How to explain that alignment of the team on the right problem is raising efficiency? How to explain to your team that customers don’t bite and how to validate with them your great ideas?
Join me so that I can share my experience of running a fully remote one-day long interactive service jam with my team.

With Nikita Savitskiy
Was born in the country which doesn’t exist anymore and not missing it. Graduated from Maritime Academy and still can’t swim. Started career as a software developer and never stopped coding. Have a designer in the current position title and can’t draw. Working with pleasure with what I love most - identifying problems we humans are facing, supporting us humans to solve them in a most efficient and elegant way.