Banner Health - Suzi Dack

Title
Revolutionizing Healthcare: Intelligent Automation at Banner Health

Synopsis
Presented by Suzi Dack, this session delves into Banner Health's groundbreaking intelligent automation program. Discover how the operations team meticulously manages production bots to enhance efficiency and accuracy in healthcare processes. Learn about the pivotal role of executive buy-in and support in driving successful implementation. The presentation will also showcase compelling use cases, demonstrating how intelligent automation is transforming patient care, administrative tasks, and overall operational excellence at Banner Health. Join us to explore the future of healthcare automation and its profound impact on the industry.
Target Audience: This presentation is designed for healthcare executives, operations managers, IT professionals, and anyone interested in leveraging intelligent automation to improve healthcare delivery and operational performance.

Speaker Bio:
Suzi Dack, Intelligent Automation Program Lead at Banner Health
Suzi spearheads the organization's efforts to integrate cutting-edge automation technologies into healthcare operations. With a wealth of experience in healthcare management and technology implementation, Suzi is a recognized leader in driving innovation and operational excellence. Her expertise and insights have been instrumental in transforming Banner Health's approach to automation, making her an invaluable resource for organizations looking to embark on similar journeys.

Kim Anderson, IT Product Owner for Intelligent Automation
Kim started her journey with Banner Health in Finance in 2006. When the Intelligent Automation Team formed in 2019, she played a key part in developing the standards and practices that guide Business Consultants in maintaining compliance. Currently, Kim serves as a manager, leading a team of 3 Business Consultants and an Operations DevOps Engineer.
Shannon Todd, Senior Manager of Intelligent Automation
Shannon has been with Banner for 11 years and helped bring automation to Banner nearly 5 years ago. She started her journey as a lead developer and helped stand up the COE. She is now managing a team of developers and continues to build standards for development and deployment of automations.

Join Banner Health for an engaging and informative session that will inspire and equip you with the knowledge to revolutionize your healthcare operations through intelligent automation.