Managing Internal and Public-Facing Documentation

Technical documentation serves many purposes—from onboarding team members to supporting end users. But managing documentation across internal teams and public audiences presents unique challenges: what to share, how to maintain consistency, and which tools or workflows make the process easier.
In this webinar, we’ll explore practical strategies for managing both internal and external documentation. You'll learn how to define boundaries between the two, ensure alignment across teams, and maintain a sustainable documentation process as your product or organization grows.
Whether you're a technical writer, product manager, support engineer, or just passionate about docs, this session will help you approach documentation with greater clarity and impact.