Action! Not Just Words

Abstract

Many technical writers and documentarians benefit immensely after attending relevant conferences. These events offer networking opportunities, access to Subject Matter Experts, and impetus to pursue novel solutions to work conundrums.

The annual Write the Docs conferences offer glimpses of what is possible in my work environment. After Write the Docs NA 2017 event, I initiated several new projects/processes to elevate the state of internal communication, raise awareness for customer-facing documents, and organize tech communication community at work. The initial results have been encouraging.

We’ll explore how ideas from past and present Write the Docs events have acted as catalysts to overcome challenges and obstacles. We’ll also discuss why the conference is relevant for tech writers, regardless of their industry affiliations.

Bio

Mo Nishiyama is a Technical Writer at Oregon Health & Science University’s Information Technology Group. His professional passions include transforming dense engineer-speak into customer-friendly support articles, cultivating a community of tech writers in the workplace, promoting a human-centric work culture, and sharing career/life experiences through public speaking.