Crafting Clarity: Enhancing AI with Conversation Design

Join local tech writer Emily Ferris as she explores the challenges and opportunities for technical writers collaborating with teams to build and document AI systems. This session will delve into Emily's experiences with cross-functional partners to elevate the conversational quality of Einstein Copilot—Salesforce's generative AI-powered assistant—and how writers can play a pivotal role. Join us for a presentation, Q&A session, and networking. We welcome Tech Writers, UX Designers, Engineers, Product Managers, and all those interested in the intersection of AI technology and user communication.

As always, the Write the Docs code of conduct applies.