Approaching Inclusive Design

About our speaker
John is a seasoned professional in Service and Interaction Design, with extensive experience in crafting seamless digital experiences across diverse industries, including chemical engineering, healthcare, and telecommunications. With a background in Computer Science, he excels at translating complex development challenges into simplified, intuitive designs, ensuring synergy between design and development. Skilled in service design, UX/UI design, and design strategy, John currently leads Service & Interaction Design at Life Healthcare.

You can find or follow John van Schalkwyk here
https://www.linkedin.com/in/johnvanschalkwyk/

About the talk
This talk explores the significance of inclusivity and accessibility in the development of products and solutions. It delves into the various factors influencing human interactions, defines inclusive design and accessibility, and discusses methods for recognising exclusion. Embracing diversity and applying empathy to creation are highlighted, alongside a cautionary discussion on the dangers of bias. The talk aims to demonstrate how integrating inclusivity and accessibility ensures that all users can engage meaningfully with our services.