Data Driven Decisions for Better CX @ Main & Elm

Looking to learn about top trends in the CX market? Want to hear actionable tips to improve the way your business interacts with customers and not just fluffy, high-level concepts?

If the answer is “yes!” - come join us to hear about trends based on data from the most innovative companies in the business. Join Claire Peracchio and Andrew Forbes from the Zendesk Product Marketing team to learn more about:

∙ How your support team stacks up against the competition in your specific industry
∙ Lessons learned and actionable tips from 45k+ customers who participated in the analysis
∙ Looking at key cx metrics and how to deciding what your team should optimize for
∙ How to make data easily understandable to other stakeholders at your business

Pizza and refreshments will be provided! The more the merrier - bring a friend or colleague!