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Meetup details changed: When everyone can understand: how to design for experts and novices

From: Fredrik M.
Sent on: Friday, June 1, 2012 10:47 AM

Hi there! Looks like our email system misfired yesterday and sent out a meetup alert with the wrong date. We're totally embarrased and terribly sorry. As our kids would say: "Selvkritikk!"

The next meetup is on Wednesday, June 13 at 18.00 at NITH, Schweigaards gate 14, 0185 Oslo

Please RSVP here: http://www.meetup.com/IxDA-Oslo/events/51285452/

When everyone can understand: designing for experts and novices

Have you ever tried to find information and answers in documents intended for experts and spent hours trying to decipher it? Have you ever shown someone a diagram and seen them draw a complete blank of something you understand perfectly?

When dealing with information, the experts – people who are knowledgeable and experienced in a specific field – easily see the essence and pick out the most important parts. Novices lack this well-organized, detailed information and get overload their brains looking through everything. The result is trouble: misunderstandings, mistakes and delays.

In this talk, Sarah Rosenbaum will take us through the key problems we face when designing information that both experts and novices will use. You'll learn how you can present your information in layers to reach the different groups, format long reports for better understanding and vary how your content is presented so that more people will be able to use it.

This talk will be held in English.

Background: Sarah Rosenbaum

Sarah studied photography at RISD in Rhode Island and graphic design training at SHKS (now KHiO) in Oslo. Her earlier work spans a broad range of visual design, including illustration, book design, corporate identity, information and digital design. She was a co-designer of the visual identity program for the 1994 Winter Olympics at Lillehammer, creating the now-iconic sports pictograms for the games and has chaired the jury of Merket for God Design, the Norwegian Design Council's award for excellence in design.

Sarah was a founding partner of the design firms Bergsnov, Mellbye and Rosenbaum and Making Waves before taking her current position combining design and research at the Norwegian Knowledge Centre for the Health Services in 2004. In 2010 she completed her Ph.D., entitled Improving the user experience of evidence. A design approach to evidence-informed health care, at at AHO in 2010.

 

Practical matters

We'll be at NITH for the talk and then go to Oslo Mekaniske Verksted across the street to continue the conversation. We hope you'll join us afterwards too, it's a great way to get to know the community. Please note that there will be no July meeting. Don't worry, we'll be back in August.

Will you join us?
Please RSVP here: http://www.meetup.com/IxDA-Oslo/events/51285452/

Questions? You can always get in touch with me through my group profile on Meetup.

Thanks!
@movito, @lueni, @ninalysbakken + @interactionlove

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