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KCE - The People Path with Bob Marshall

As a strategy for improving our organisations, some folks put their faith in improving "management". Some in more "process". Others yet in "people". The latter group have decided that people are at the heart of collaborative knowledge work, and so progress is predicated on better understanding of people – through e.g. group dynamics, psychology, neuroscience and so on.
In this session we will explore the People Path together, sharing some insights and hopefully learning a thing or two about e.g. people and some practical ideas for improving the quality of human relationships in your teams and workplaces.


Bob Marshall has dedicated his career to helping businesses dramatically improve the effectiveness of their software development and design engineering efforts. In the course of this career he has worked at the cutting edge of software and business systems development for the best part of thirty years.

Throughout, he has consistently inspired people to improve their own capabilities – along with those of their teams and organisations. He spent three years as founder and CEO of Familiar, Europe’s UK’s first one hundred percent Agile software house and consultancy start-up, serving major clients in Telecoms, Finance, Travel, Media, and eBusiness.

He has for the past fourteen years headed Falling Blossoms – a Software Development Management Consultancy advising organisations how best to go about software-intensive product development in all its aspects.

Previously he held the role of Senior Java Architect with Sun Microsystems’ UK Java Center, and before that fulfilled many innovation-facing roles, from developer, analyst, designer and architect, through product-, project- and general management, consultancy, systems administration and QA, to operations, marketing and sales.

With a keen focus on business value, able to de-risk client projects and provide guaranteed outcomes, most of his assignments now revolve around working as a trusted advisor or interim executive to ambitious, growing technology-led companies, meeting the challenges involved in taking their businesses to the next level, and speeding the flow of innovation and value in their concept-to-cash pipelines.

He is the co-founder of the RIghtshifting movement, and the creator of the Marshall Model (Dreyfus for the organisation), as well as Prod•gnosis, Emotioneering and FlowChain; the enterprise-wide approach to developing software-intensive products and services.

He has pioneered the application of psychology and psychotherapy techniques to software development, and these days, he most often works under the title of “Organisational Psychotherapist”.

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  • Matthew S.

    Will the session be videoed? (Not really a substitute for being there, but still...)

    June 5, 2014

    • Tom S.

      The completed video is now with Dan to review.

      June 14, 2014

    • Tom S.

      The video of Bob's session is now available:­

      1 · June 23, 2014

  • Tom S.

    Fun session with Bob on how to move away from leadership, process and focus on people instead including an introduction to non-violent communication. I particularly liked not having slides, the way he laid the groundwork for why this change of focus is needed and the back-and-forth with the group. The pacing seemed just right to take people into what can be provocative territory.

    June 13, 2014

  • Jodi W.

    I really liked Bob's presentation - engaging, amusing, and thought-provoking. I've come across the principle (and application) of improving effectiveness with the use of teams thanks to our Agile coach at my last workplace, although Bob went into further detail about why it achieved results better than other incentives. And I'm all for anything that adds enjoyment and fulfillment to working environments. He also went quickly over non-violent communication. And all done with no slides!! Thanks Bob :)

    June 13, 2014

  • George V.

    Certainly better spent time than watching World cup kick-off ;-)

    For those interested in Social physics, Alex Pentland is the chap and here is an intro to the subject

    "Focus rewards to the interaction instead of the individual"

    1 · June 12, 2014

  • Dhaval S.

    Interesting talk, I've taken away things that I can potentially use. In the spirit of non-violent communication, I did feel uncomfortable with the Nelson Mandela quip, and I sense I wasn't alone in my observations.

    June 12, 2014

  • Helen M.

    All, As usual please update your RSVP with your current plans to enable us and MacMillan to know how many to expect. Thank you.

    June 11, 2014

  • terence f.

    Sadly at another professional event. I am not agile enough to be in both places at the same time.

    April 16, 2014

    • Dan B.

      Limit your meetups in progress ;-)

      1 · June 10, 2014

  • Richard W.

    I am so looking forward to this - People, Bob, what's more to ask? ;-)

    1 · April 30, 2014

  • @sleepyfox

    Best of luck Bob, I'll be out of the country for this one sadly.

    April 29, 2014

  • Jose C.

    Pity to miss this session :-(

    April 16, 2014

Our Sponsors

  • RippleRock

    We thank Ripplerock for providing us with Pizza

  • PA Consulting

    We thank PA Consulting for providing a venue and beverages for the event

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