Kanban Coaching Exchange

About the Talk
This talk aims at exploring the Kanban method from a Knowledge-Centric perspective, aiming not to contest but to complement Discovery and Delivery Kanban practices.

We introduce a novel approach to categorizing work items based on the knowledge to be discovered, using a Complexity Profile (CP) matrix and the Knowledge Discovery Funnel, that serves as a map for acquiring missing knowledge.
The role of the Kanban board is reimagined as a critical tool for managing the knowledge discovery process, serving not only to segment work but to guide the journey from initial exploration to delivery. This perspective accentuates the significance of experiments and a pull system in managing work in progress with a keen focus on the discovery-delivery continuum.
Through the use of learning curves, we present a method to quantify the cumulative growth of knowledge, shedding light on project complexity, team adaptability, and lifecycle management. This analytical approach fosters informed decision-making regarding resource allocation, training, and process adjustments.
Addressing the challenge of forecasting project completion times in the face of inherent uncertainty, we advocate for a probabilistic forecasting model based on Reference Class Forecasting (RCF). This method contrasts with traditional forecasting methods by leveraging historical data about rates of knowledge discovery from similar projects with the unique learning and problem-solving aspects of the dynamics project.
Importantly, we argue for the integration of Knowledge-Centric Metrics with traditional Flow Metrics to provide a holistic view of a process. While Flow Metrics quantify tangible logistics, Knowledge-Centric Metrics address the intangible aspects, offering insights into the knowledge gaps, cognitive load, and overall efficiency of the knowledge discovery process. Together, these metrics provide a comprehensive framework for understanding and improving practices, bridging the gap between tangible logistics and the intangible aspects of knowledge work.
This talk invites Lean, Kanban, and Agile practitioners to embrace a Knowledge-Centric perspective, enhancing the Kanban method with deeper insights into the knowledge work.

About the Speaker
Dimitar Bakardzhiev is the founder of KEDEHub, a platform designed to help successful leaders prove their impact for greater success by benchmarking software developers' work experience and potential utilization with Knowledge-Centric insights.
He is an expert in managing successful and cost-effective complex software projects, an Accredited Kanban Consultant (AKC) and Brickell Key Award 2015 Finalist. As coach, his major engagements have been with Unum and Bosch. He published David AndersonÕs Kanban book as well as books by Goldratt and Deming in the Bulgarian language.

LinkedIn - https://bg.linkedin.com/in/dimitarbakardzhiev
Twitter - @dimiterbak