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Re: [ia-55] Need Help for iPad user testing

From: Hilary B.
Sent on: Friday, May 11, 2012 11:43 AM
Hi Sanghee,

In order to record or broadcast the sessions, you'll need a camera trained on the iPad, since there isn't a good way of recording the screen using software (and anyway, that wouldn't capture what the user is doing with their hands).  I recommend a sled like the one described in this article but bigger -- you'll need to make it yourself or buy it from someone.  I believe David Nguyen of OCUX (@uxlife on Twitter) might be willing to sell you one!  Another option would be to prop the iPad up using a case or similar, and then train a stationary camera on it, making sure that the participant's head won't get in the way.

Then you'll need to have a way to record and/or broadcast the sessions.  Morae will allow you to do both of these things -- there's a mode where it records only the camera and not the computer screen.  Silverback only does recording, not broadcasting, which to me is an oversight, and I'm not sure whether they have a mode that captures only the camera and not the computer screen.  (I'm sure Silverback for iPad and iPhone is in the works ...) You could also use a combination of a video call and a screen recorder -- in the past I've had good luck with a combination of Skype video call and a Skype video call recorder utility.  It's a bit kludgy, but it basically works.

The article above has lots of other valuable tips, though it's a little different from how I usually do things.  I hope this helps -- please let me know if you need any other tips!


Hilary User Experience
                   Hilary Bienstock, Principal
[address removed]  :: [masked]  ::  fax [masked]

From: Sanghee Oh <[address removed]>
To: [address removed]
Sent: Friday, May 11,[masked]:55 AM
Subject: [ia-55] Need Help for iPad user testing

Hello LAUX community,

First time posting here- this mailing list has been exceptionally educational for me, thank you all for sharing great information. Currently I'm trying to set up a low key user testing room (temporary) for an iPad app- I have looked at Morae and Silverback, and they seem to be mostly aimed at the PC/Mac based application testing. I'm wondering if anyone could provide an insight on running a user testing on iPad apps, especially regarding the video recording aspect. Thank you so much!


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