Thomas Knoll - Building Communities (LaunchRock, Zappos, UserVoice, Seesmic)

Before the talk:

From 6:30-7:00, before the main meeting, Javid will go over some of the fundamental concepts behind the Lean Startup methodology to give those of you who are new to the scene a general background. If you want to catch that overview, please show up a bit early.

About the talk:

Thomas Knoll will be joining us via Skype to discuss how he helped build communities at LaunchRock, Zappos, UserVoice, and Seesmic.

About Thomas:

Founder, Clipppr.com. Startup Advisor. Previously: community architecture, product, marketing, and customer development for LaunchRock, Zappos, UserVoice, and Seesmic. Thomas also advises companies on strategies and tactics for community cultivation and customer development to help them: discover, welcome, acquire and retain an active community of customers; and transform customer support and social engagement into a source of customer evangelism.