About us
Purpose
The TechLife Meetup Group exists to bring together professionals, innovators, and enthusiasts who are passionate about technology and how it shapes our work and lives. Our purpose is to create a space where people can connect, share ideas, learn about emerging trends, and build meaningful relationships in the tech community. Whether through casual networking, knowledge-sharing sessions, or collaborative events, TechLife is about building both technical expertise and human connection.
Who Should Join
This group is designed for:
- Technology professionals – developers, engineers, designers, data specialists, IT pros, and leaders who want to expand their networks and stay inspired.
- Business professionals – executives, entrepreneurs, and decision-makers looking to better understand how tech can drive growth and innovation.
- Students and career changers – anyone interested in learning, exploring opportunities, and building relationships that could shape their future in tech.
- Curious minds – people who may not work in technology but want to stay informed about trends that impact daily life and business.
Why Join
By joining TechLife, you’ll gain access to:
- A network of like-minded professionals and innovators.
- Insights into the latest technologies and how they are applied in real-world business and community settings.
- Opportunities to collaborate, grow your career, or explore new ventures.
- A welcoming, supportive community where relationships and conversations matter as much as the tech itself.
Connect with Us
Upcoming events
27
Data & Analytics Wednesday - Voice Agents and AI
Rev1 Ventures, 1275 Kinnear Road, Columbus, OH, US“I’m Sorry, Can You Repeat That?” - When and Why Voice Agents Fail
Every contact center leader has heard it: a caller repeating their name three times, getting more frustrated with each attempt. The dashboards look clean. Containment is up, confidence scores look fine. The system looks like it’s working, but your customer just had their worst interaction of the week, and none of your metrics caught it.
Analyzing voice-driven customer experience today means chasing answers across a dozen scattered signals, transcripts, sentiment scores, handle times, escalation rates, without a comprehensive map of the thing you’re actually measuring: a conversation. That map exists, and it’s called linguistics. With it, the scattered signals fall into their right spots and order, and you stop patching symptoms and start diagnosing the experience.
The map starts with a simple model. Every conversation runs on two channels: the form (sounds, words, timing, turns) and the meaning (the task, the situation, the feeling). Customers keep both channels aligned, with each other and with their partner’s, continuously and without thinking. A voice agent that serves them well has to do the same: keeping its form and meaning channels aligned, with each other, and with the customer’s, constantly and seamlessly.
The map survives every technology shift, because it describes the conversation, not the implementation. From it, you get both halves of the job: design questions for building better customer experiences, and a matrix that turns “the customer was frustrated” or “the bot just didn’t get it” into concrete, measurable, fixable failure modes, the missing rows in your voice-of-customer analysis.
Who this is for: CX and customer service leaders, analysts working with call and chat data, voice AI practitioners, and anyone who’s watched clean dashboards while their customers quietly suffered.
About our Speaker:
Midam Kim is an ML Engineer at ServiceNow, where she builds and evaluates a multilingual voice AI platform spanning a dozen languages. She holds a PhD in Linguistics from Northwestern University and has backgrounds in linguistics, speech science, cognitive science, machine learning, and business.
Her work sits at the rare intersection of production ML engineering and speech science—translating decades of linguistic research into the engineering decisions voice AI teams are making right now.Thanks to our 2026 sponsors:
Clarivoy, What Box Consulting Group, Conductrics, and Piwik PROMore info at cbusdaw.com
4 attendees
Career Flight Plan: Project Management - For ActiveDuty Military, Vets & Spouses
NATIONAL MUSEUM OF THE US AIR FORCE, 1100 Spaatz Street Wright-Patterson AFB, OH 45433, CinWright-Patterson AFB, OH, USREGISTER AT: https://daytonpmi.starchapter.com/meetinginfo.php?id=159&ts=1785335531
Career Flight Plan: Destination Project Management* is a free, interactive event designed to help service members, veterans, military spouses, and those transitioning to civilian life translate military experience into a successful career in project management. Attendees will be introduced to Matt Quick, PMI’s Head of Military Affairs and Sergeant Major (Ret.), U.S. Army, as he describes how the project profession aligns with military leadership, planning, and execution—and how to access pathways, resources, and opportunities through PMI.
This program also features a firsthand career story and practical insights from a military professional who made the transition from Sergeant Major to Project Manager, offering real-world guidance on mapping your skills to project roles, communicating your experience to civilian employers, and building a clear plan for your next career destination. This event is not exclusive to a military audience. All are welcome to attend this uinqure learning experience. Find out more about PMI's Military Outreach Program.
*Career Flight Plan: Destination Project Management is not part of the Department of Defense or any of its components and it has no governmental status.1 attendee
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