Understand how you can develop whole new value propositions and ecosystem to bring focus at end users, other businesses, internal partners, or colleagues. Capture end-to-end understanding of service at all touch points.
About the Speaker:
Shuayb Khan is well-versed in leading teams and delivering the design of the complete product lifecycle: research, ideation, prototyping, customer validation, launch, and post-launch analysis. His passion is to research and investigate the root of complex problems. He enjoys talking to customers and stakeholders to design a delightful and intuitive solution that incorporate user needs and business goals. He mentors and coach while adapting UX processes and design thinking in organizations.
Follow Shuayb Khan on Twitter: @shuaybkhann
Follow Shuayb Khan on Linkedin: https://www.linkedin.com/in/shuaybkhan
Follow Shuayb Khan on Dribbble: https://dribbble.com/ShoaibKhan
Follow Shuayb Khan on Medium: https://medium.com/@shuaybkhann
Follow Shuayb Khan on Instagram: https://www.instagram.com/shuaybkhann/
• Understanding the Service
• Principles of Service Design Doing
• User Journey Map
• Service Design Blueprint
To understand a customer perspective, customer needs of the business, create seamless and quality service. Service Design helps organizations gain true, end-to-end understanding of their service, enabling holistic and meaningful improvements.
AstroLabs is the region’s premier coworking community and training academy. Our spaces in Dubai and Riyadh host more than a hundred tech companies and facilitate company licensing with 100% ownership for both local and international companies in the UAE and Saudi Arabia. Our training academy graduates number in the thousands across the region, covering topics ranging from digital marketing and software development to data science and business development.
Learn More About:
- Dubai Coworking and Company Licensing: https://astrolabs.com/dubai
- Riyadh Coworking and Company Licensing: https://astrolabs.com/riyadh-coworking-space
- AstroLabs Academy Open Courses: https://astrolabs.com/academy
- Corporate Capability Development: https://astrolabs.com/academy/accelerate