Optimize Training for Customer Learning

Good training is key to good onboarding, yet many believe simply showing a demo suffices. Learning, however, is a natural process, and if we understand how it works, we can optimize our training approach.

Dave Howard from Moment Storm shares how to design curricula and deliver training in ways that accelerate customers through the learning curve and achieve value faster. He'll describe:

• Getting attention
• Motivating learners
• Obtaining quick wins
• Chunking
• Scaffolding
• Reinforcing

This is a great session for anyone developing or delivering customer training. Come network, learn, and share with us!