A Chat About Cross-Cultural Design Of Conversational User Experiences
Details
IChat, YouChat, WeChat… let’s all chat about the cultural considerations for designing conversational user experiences for bots and messenger apps for Japan, Asia, Europe and more! A panel of cross-industry speakers will each explore the considerations, challenges, and solutions to designing and localizing a culturally cool conversational experience. Examples shown. Ask questions, share your own insights.
Wondered if that your donut emoji should be replaced by sushi emoji in Japan? Find out!
AGENDA
6:00-6:30pm Networking
6:30-6:40pm Announcements
6:40-8:00pm Panel Discussion, Q&A
8:00pm-8:30pm More networking
SPEAKERS
Ultan O'Broin, Senior Director at Oracle Applications User Experience EMEA
Anthony Lai, Senior Development Manager at Oracle
Mary Constance Parks, Interaction Designer, specializing in conversational and voice experiences
Deb Aoki, Sr. Content Designer at PayPal
FACILITATOR
Bryan J. Jacop, President at Located, LLC
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Design credit Ultan (https://www.meetup.com/JapaneseDesignCommunity/members/12878008/)
SPONSORS
• Oracle Applications User Experience (http://www.oracle.com/webfolder/ux/applications/index.html)
The Oracle Applications User Experience team sets Oracle’s Cloud user experience strategy, shaping the next evolution of enterprise applications.
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• EchoUser (http://echouser.com/)
EchoUser is the Any Experience UX design firm. We make a complex world simple for both big companies and any-sized teams chasing bold goals. EchoUser blends research, design, and testing in an end-to-end UX solution to help our clients create ideal experiences.
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FURTHER READING
• Chatty Man: Ultan O'Broin on Conversational UI with Duolingo (https://blogs.oracle.com/translation/chatty-man%3a-ultan-obroin-on-conversational-ui-with-duolingo)
• Language at the ❤ of Conversational Interfaces (https://multilingual.com/translation-technology/language-heart-conversational-interfaces/)
• Gatebox Virtual Home Robot (video in Japanese and English) (https://www.youtube.com/watch?v=mMbiL8D6qX0)
• Enterprise Chatbot Design: How to Be Disruptive in Work Without Getting Fired (https://chatbotsmagazine.com/enterprise-chatbot-design-avoiding-the-wtf-user-experience-cf73903a193c)