From Maximum Busy-Ness to Maximum Learning, with Esther Derby and Johanna Rothman
Synopsis:
This is a discussion of resource efficiency and the practice of extracting maximum labor and alternatives.
Have you noticed that many managers and HR people want to know that everyone is busy all the time? That focus on busy-ness leads to multitasking, confusion, and lower throughput—throughout the entire organization.
Where does this obsession with busyness and the desire to make sure people are always working hard come from? People think it will result in maximum productivity, but in reality, it extracts a great toll.
Instead, we could change from a focus on maximum busy-ness to a focus on maximum learning. That change in focus leads to all kinds of different management and HR actions.
