The Future of Patient Engagement

Digital solutions are having an incredible impact on health care delivery and the patient experience. Reimbursement policies are driving providers to focus on optimizing consumer value over volume of services and improving the customer experience is becoming a key priority across health systems.

Well integrated digital health technologies are allowing patients to manage their health services across the continuum of care. Applications have been developed for patients to book appointments online, enlist in lifestyle management programs, access behavioral health specialists, and view their medical records. How are health systems looking to provide consumers with access to these technologies in a consolidated, patient-centered approach?

As a lead-in event to the 2018 Future of Medicine, join us on March 22nd to hear from Ken Lee, Senior Vice President and Chief Information Officer at Centura Health. Ken provides strategic leadership for the use of technology across Centura’s system. Lee’s work focuses on driving growth, efficiency and disruption through aligned strategy, team development, technology, digitalization and consumer engagement.

Prior to joining Centura Health in October 2017, Lee served in chief information officer and chief IT architect roles in the public utility industry, leading technology focused business transformation at the New York Power Authority in White Plains, New York, Pacific Gas & Electric in San Francisco and Xcel Energy in Minneapolis. Prior to these roles, he founded and served as Chief Executive Officer at Bluewater Information Convergence, a venture capital funded technology services company based in Greenwich, Connecticut that worked across multiple industries and sectors. Lee’s understanding of entrepreneurship in technology differentiates Centura Health from other health systems in the industry.