Digitalizing Travel Experience: How are Different Market Players Teaming up for Greater Customer Experience
Digital innovation is penetrating all industries. Airline companies, who host millions of travelers every day, are constantly upgrading their services with new technologies. What are the challenges and opportunities in the process? What are the essential techniques, talents and skills needed? Dai Hao Yu, VP Digital, will share about the transformation journey of Singapore Airlines.
AXA has recently announced an exclusive partnership with Scoot to provide a specially designed travel insurance solution. Tomasz Kurczyk, Digital Transformation Director at AXA, will join our panel to discuss about providing integrated insurance service through multi-channel partnership, as they do with the mobility-as-a-service start-up mobilityX. Colin Lim, CEO at mobilityX, is going to share his ambition of bringing end-to-end transportation solutions to all local and international commuters.
We will also have Celine Heissat Le Cotonnec, Chief Data Officer at AXA to share her vision and experience on purposeful data and innovation; as well as Yann Hamon, Managing Director at why innovation! to walk us through Agile transformation essentials and a large-scale project with SIA.
Join us for an informative and thoughtful evening with speakers, innovators and practitioners across industries who seek for revolutionizing a new travel experience. Seats are limited. Please do register ASAP!
Registration starts. Participants to enjoy finger food, drinks and casual networking
Introduction to Red Dot Innovation meet up by Laurent Basset, co-organizer and Innovation coach
Welcome speech Celine Heissat Le Cotonnec, Chief Data Officer at AXA
Introduction to Agile transformation by Yann Hamon, Managing Director at why innovation!
Case study: Digital transformation at Singapore Airlines by Dai Hao Yu, VP Digital at Singapore Airlines
Panel discussion with Q&A: Digitalizing new travel experience
Moderator: Laurent Basset
Tomasz Kurczyk Digital Transformation Director at AXA
Dai Hao Yu, VP Digital at Singapore Airlines
Colin Lim, CEO at mobilityX
Yann Hamon, Managing Director at why innovation!
Closing & networking