Get started with Dialogflow & Contact Center AI on Google Cloud

Want to build Chatbots, Voice & Telephony Agents using Google Conversational AI but confused about Dialogflow editions (Essentials vs. CX), Contact Center AI (CCAI) extension & all the Telco Integration choices? Then join our chat with Lee Boonstra, Google Dialogflow developer advocate & Conversational AI guru who will help you get started with Dialogflow & CCAI on Google Cloud!

Lee will:

• give a brief intro to all the Google Conversational AI products
• show the demo of a cool Omnichannel project that covers the products (and Twilio integration)
• share how YOU too could build it, and
• answer any of your questions.

Please bring along plenty of enthusiasm and questions – we're looking forward to it being a fun-filled "Lunch & Learn" event :)

CANNOT WAIT TILL SEPTEMBER?

1. Start reading Lee’s NEW book "The Definitive Guide to Conversational AI with Dialogflow and Google Cloud" https://www.apress.com/us/book/9781484270134

2. Watch her numerous Dialogflow Conversational AI lectures at https://www.leeboonstra.dev/videos/

3. Familiarize yourself with the Voice-first Design concepts https://livebook.manning.com/book/voice-first-development/chapter-1/

4. Familiarize yourself with the Contact Center as a Service (CCaaS) concepts https://www.youtube.com/watch?v=32SA_LEmDTU&t=285s

5. If you're more ambitious, register for Dialogflow CX Competition to receive free Qwiklabs training, and a chance to win cool prizes https://events.withgoogle.com/dialogflow-cx-competition-global/

AGENDA

Noon – 12:10 Introductions, Networking & Opening remarks
12:10 – 12:55 Feature Presentation
12:55 – 1:25 Q&A – Unique opportunity to chat with Lee!
1:25 – 1:30 "The Definitive Guide to Conversational AI with Dialogflow and Google Cloud" eBook raffle & Closing remarks.

Please bring along plenty of enthusiasm and questions to our "Lunch & Learn" meetup :)

COMMUNITY

• Any tips to make our Community more valuable to you?
  Please fill the survey to share your ideas & to win in the Manning Publications raffle: https://forms.gle/oH2ZTnSgMTH41xsg7

• You'd like to speak at our events?
  Join the community via http://slack.serverlesstoronto.org & post your proposal to the #want-to-present Slack channel https://serverless-toronto.slack.com/messages/CGG6LJGKD.

• Sorry!
  Our Google Meet subscription limits us to 150 attendees, so RSVP ASAP to avoid disappointment because we have no way to bypass this hard limit.