The Service Design handbook

Welcome to the Christmas edition, and an inspiring session by Liisa Pulkkinen, Director Service Design at Bartle Bogle Hegarty (BBH) in Stockholm. How do you write a handbook about Service Design and what its content should be? Liisa will share her knowledge and experience that will push us forward in our knowledge.

Please plan for 1 h including presentation and Q&A/open discussion.

As always, an easy and healthy lunch with drinks will be served!